News

Operative Taps AI, Cloud, and Support Veterans to Power Next-Gen Media Tech

In a move signaling deeper commitment to innovation and operational scale, Operative has appointed three heavyweight executives to lead its charge across AI, cloud infrastructure, and global customer support. The new hires include Nick Thor as Head of AI, Karthik Marimuthu as SVP of Cloud Operations & CIO, and Will Christacakos as VP of Global Customer Support. The trio brings a combined...

artificial intelligence 16 Jul 2025

Lucidya Raises $30M Series B to Scale Arabic-First AI CX Platform

In a record-setting moment for MENA’s AI ecosystem, Lucidya, the Saudi-born customer experience management (CXM) platform, has raised $30 million in Series B funding—the largest AI investment to date in the region. Led by VC powerhouse Impact46 (backers of IPO stars Jahez and Rasan), the round also drew heavyweight support from Aramco’s Wa’ed Ventures, Takamol Ventures, SparkLabs, and returning...

customer experience management 16 Jul 2025

Coveo Expands Salesforce Partnership to Ground AI Agents with Enterprise Data

Coveo is doubling down on relevance in AI with a strategic expansion of its partnership with Salesforce—and it’s making a bold push into the future of autonomous digital labor. Announced today, Coveo is bringing its Model Context Protocol (MCP) Server to Salesforce’s AgentExchange, helping AI agents access trustworthy, real-time enterprise data and dramatically cut down on the hallucinations that...

sales 15 Jul 2025

DeepSwap Sets New Standard in AI Video Generation with Breakthrough Character Consistency

DeepSwap, a fast-rising player in the AI video generation space, just dropped a serious gauntlet. With a slate of new proprietary technologies and benchmark-shattering performance, the company is positioning itself as a go-to platform for high-fidelity, long-form AI video content—without the janky face flickers, motion jerks, or uncanny visuals that plague competitors. And yes, it’s turning...

artificial intelligence 15 Jul 2025

Brand Networks Launches Aimy: AI-Powered Ad Assistant for SMBs

Brand Networks (BN), the Augeo-owned digital advertising innovator, is making paid media radically easier—and more accessible—for small and mid-sized businesses. Today, the company introduced Aimy, an AI-powered advertising assistant that helps users plan, launch, optimize, and analyze ad campaigns across Google, Meta, X (formerly Twitter), and soon LinkedIn and TikTok, all with minimal input and...

advertising 15 Jul 2025

imagine.io Adds Built-In Image Editing for Faster 3D Content Workflows

imagine.io, the all-in-one platform for 3D product visualization, just got a serious post-production upgrade. In a move that eliminates the need for external tools like Photoshop, the company has rolled out built-in image editing capabilities, allowing users to tweak brightness, contrast, saturation, and more—right within the platform. For e-commerce teams, marketers, and 3D creators tired of...

ecommerce and mobile ecommerce 15 Jul 2025

Sitecore Partners with Gradial to Launch Agentic AI-Powered Marketing Automation

Sitecore, a leader in digital experience platforms, is doubling down on its agentic AI ambitions with a new strategic partnership with Gradial, an AI-native marketing orchestration company. Announced today, the collaboration promises to automate the execution layer of digital campaigns—turning marketing briefs into live, personalized campaigns with minimal human handoffs and zero technical...

artificial intelligence 15 Jul 2025

Zendesk Acquires HyperArc to Supercharge AI-Powered Analytics

Zendesk just made a bold move to solidify its leadership in AI-driven customer service. The company announced the acquisition of HyperArc, an AI-native analytics startup known for its cutting-edge HyperGraph engine and real-time GenAI-powered insights. The deal positions Zendesk to reimagine its analytics offering—one that goes beyond dashboards and dives into predictive, contextual intelligence...

artificial intelligence 15 Jul 2025