marketing 9 Dec 2024
Stagwell Marketing Cloud’s The People Platform™ has announced the appointment of George Brady as its new CEO. A leader in mapping and sequencing consumer behavior through mobile and location data, The People Platform empowers brands with actionable insights to enhance customer engagement.
"The People Platform is uniquely positioned by combining mobile location and consumer response data to deliver unparalleled insights. I’m excited to lead the team in exploring untapped ecosystems critical to the consumer journey."
Elspeth Rollert, CEO of Stagwell Marketing Cloud, highlighted:
"The People Platform is a cornerstone of our innovative suite of solutions for modern marketers. George’s visionary leadership will continue to drive breakthrough innovations that redefine brand decision-making."
George Brady’s appointment as CEO marks a pivotal moment for The People Platform. With its unique approach to consumer behavior mapping and Brady’s extensive expertise, the company is poised to expand its impact, driving growth and innovation in the marketing technology space.
technology 9 Dec 2024
Innovid, an independent software platform for advertising across CTV, linear, and digital, has partnered with 51toCarbonZero (51-0), the only net-zero platform dedicated to marketing and advertising. This collaboration aims to reduce Innovid’s carbon footprint, foster eco-friendly practices, and drive sustainability across the ad ecosystem.
“With visibility into over a billion video ad impressions daily, we understand the sustainability challenges. Our collaboration with 51-0 drives environmental change at scale, reducing inefficiencies and carbon impact for the entire ad ecosystem.”
“Through our platform, we transform climate commitments into strategic advantages—enhancing efficiency and fostering partnerships to achieve net-zero emissions.”
“Working together is essential for delivering meaningful climate solutions, and we are proud to support Innovid on its net-zero journey.”
The Innovid-51toCarbonZero partnership sets a strong precedent for sustainability in the advertising industry. With a shared vision of reducing carbon impact and advancing eco-friendly practices, this collaboration not only strengthens environmental responsibility but also drives innovation and growth in marketing and advertising.
technology 9 Dec 2024
XR Extreme Reach, a leading global technology company, has released its 2024 Global Advertising Representation Report. This groundbreaking report is the first AI-driven, large-scale market analysis examining inclusivity across more than one million ads in over 100 countries. The findings highlight significant gaps in diversity representation, opportunities for brands to better connect with audiences, and the role of inclusive advertising strategies to drive business growth.
The report uses XR’s Representation Index (RX)—the industry’s first AI-powered metric that evaluates representation across multiple dimensions—helping brands measure inclusivity and improve their advertising strategies.
The Representation Index (RX) is a groundbreaking AI-driven metric developed by XR and The Female Quotient. It evaluates inclusivity in advertising content across a variety of dimensions, going far beyond gender alone. The RX score, measured on a scale from 0 to 100, provides insights into the diversity of representation across several key factors, including:
Higher RX scores reflect a broader, more diverse range of representation, offering brands actionable insights to ensure their ads better reflect their audiences and the changing market.
The report reveals a global average RX score of 32 out of 100, with variations depending on industry and region. Here are some of the most notable insights:
The RX platform has already analyzed over three million advertising assets, enabling brands worldwide to assess their content for diversity gaps, track trends, and ensure campaigns authentically represent their target audiences.
Shelley Zalis, Founder and CEO of The Female Quotient, emphasized:
“Media shapes how we see ourselves and others and by adopting this new metric (RX), brands don’t just close representation gaps—they lead the charge in shaping a more inclusive and profitable future.”
Jo Kinsella, Global President and COO of XR, highlighted the business value of RX:
"RX is the industry-wide metric that provides brands with a standard for measuring inclusivity in content, driving growth by building loyalty, trust, equity, engagement, and sales."
The RX tool offers a standardized way for brands to audit advertising strategies, measure inclusivity, and close gaps effectively to foster brand equity and audience engagement.
XR’s 2024 Global Advertising Representation Report and the RX Index provide vital insights into the inclusivity challenges in advertising. With data-driven strategies powered by AI, brands can adopt a forward-thinking approach, addressing representation gaps while simultaneously driving engagement, equity, and growth.
Brands and advertisers looking to align their strategies with evolving market expectations can leverage the RX index to better connect with diverse audiences and ensure their advertising campaigns are equitable and impactful.
technology 9 Dec 2024
Sovrn, a leading publisher technology platform, has announced a strategic partnership with Databricks, the data and AI company, to make its extensive web browsing datasets accessible via the Databricks Marketplace. This collaboration empowers organizations to streamline audience targeting, identity resolution, and data-driven insights by leveraging Sovrn’s privacy-compliant data products.
Keith Fagan, VP of Data at Sovrn, stated:
"In partnership with Databricks Marketplace, our clients can quickly access the data they need, enabling them to focus on using insights to drive growth and improve ROI."
Jen McNamee, Technology Partner Director at Databricks, highlighted the impact:
"This partnership empowers advertising organizations to securely access Sovrn’s datasets via Delta Sharing, eliminating inefficiencies and boosting ROI with faster, more accurate insights."
The Sovrn-Databricks partnership revolutionizes access to web browsing data, enabling businesses to focus on uncovering meaningful insights. With privacy-compliant datasets and a seamless integration on Databricks Marketplace, organizations can drive efficiency, boost audience engagement, and achieve superior results.
business 9 Dec 2024
CallRevu, the leader in automotive communication solutions, announces the launch of CallCoach, an innovative tool that delivers real-time call evaluation and actionable feedback. Available from December 17, CallCoach is designed to elevate call performance, enabling teams to deliver exceptional customer experiences.
CallCoach seamlessly integrates with the CallRevu analytics dashboard, offering a unified view of performance metrics and recommendations. TestTrack users also benefit from immediate feedback, enabling proactive skill enhancement.
Ben Chodor, CEO of CallRevu, emphasizes:
"CallCoach embodies CallRevu’s commitment to innovation and excellence in call performance management. This tool empowers teams to perform at their best, delivering exceptional service experiences to customers every time."
CallCoach represents the future of call performance management, equipping automotive communication teams with the tools needed to excel. With real-time feedback, actionable insights, and tailored coaching, CallCoach ensures that every customer interaction is optimized for success.
technology 9 Dec 2024
Rebrandly, a leading branded short link platform, has unveiled Relay™, an innovative smart link solution developed in partnership with Wonder Cave, a leader in text messaging automation. Relay empowers organizations to enhance engagement, optimize performance, and scale personalized messaging campaigns efficiently—whether for high-volume outreach or one-to-one communications.
Carla Bourque, CEO of Rebrandly, stated:
"Relay bridges the gap between traditional messaging and personalized engagement at scale...With Wonder Cave, we've built a solution that combines trust, scalability, and data to boost messaging performance like never before."
This collaboration combines Rebrandly's trusted, enterprise-grade link infrastructure with Wonder Cave's sophisticated text messaging automation capabilities, creating a seamless and powerful messaging tool.
Relay recently proved its effectiveness during North Carolina's recent storms, where nonprofit organizations relied on its capabilities to scale emergency fundraising efforts.
Relay's performance ensured thousands of critical messages reached their intended recipients securely and in time—showing its reliability and scalability during critical campaigns.
Webb Bostic, President of Wonder Cave, shared:
"Relay's ability to handle high-volume messaging reliably and securely means our clients can confidently scale every campaign."
This highlights how Relay is revolutionizing direct messaging by blending personalization, scalability, and data-driven insights.
Relay™ offers brands, agencies, and organizations the tools they need to make SMS, MMS, and RCS campaigns more impactful through branded links, personalization, and advanced tracking. With its smart, scalable approach, Relay transforms traditional outreach into meaningful, measurable, and data-backed engagement.
technology 9 Dec 2024
Twelve Labs, a leader in video understanding technology, has announced Marengo 2.7, its latest state-of-the-art multimodal embedding model. This next-generation model achieves over 15% performance improvement compared to its predecessor, Marengo-2.6. With this advancement, Marengo 2.7 introduces a groundbreaking multi-vector representation approach, allowing it to analyze video content with unprecedented accuracy and depth.
Unlike traditional models that condense all data into a single vector, Marengo 2.7 uses multiple specialized vectors to analyze different aspects of video content. These vectors independently process:
This novel approach allows Marengo 2.7 to achieve superior video analysis by breaking the raw input into distinct elements rather than compressing everything into one representation.
Marengo 2.7 has demonstrated impressive capabilities, including:
These results highlight the model’s ability to analyze and interpret complex videos effectively, with accurate visual, motion, and audio search capabilities.
With its multi-vector approach, Marengo 2.7 enables users to:
The multi-vector method allows Marengo 2.7 to distinguish nuanced details, like detecting small objects or correlating textual overlays with audio cues.
Jae Lee, CEO of Twelve Labs, highlighted the significance of this innovation:
"Twelve Labs continues to push video understanding forward in unprecedented ways...Our groundbreaking model's performance is vastly superior to anything on the market today."
Lee emphasizes how Marengo 2.7 addresses challenges once thought unsolvable, opening new opportunities for users to harness advanced video insights.
Twelve Labs’ Marengo 2.7 is revolutionizing video understanding by introducing multi-vector representations for the first time ever. This approach enables more granular and precise multimodal search capabilities—across vision, motion, and audio—unlocking new possibilities for users in video analysis, content discovery, and AI-powered insights.
With Marengo 2.7, Twelve Labs is setting the standard for innovation in video analysis technology.
artificial intelligence 9 Dec 2024
DAS Technology, a leader in automotive consumer engagement SaaS AI technology and the creator of the Consumer Data & Experience Platform® (CDXP), has announced its latest innovation—the AI Engage Messaging Solution. This advanced solution combines AI-powered messaging technology with a network of skilled live moderators to streamline communication between automotive dealers and consumers across every step of the car ownership journey.
Additionally, at the 8th annual AUTOVATE conference, DAS Technology revealed the acquisition of Engage To Sell, a well-established provider specializing in live messaging communication solutions. This strategic acquisition strengthens DAS Technology’s ability to proactively engage consumers with timing and precision, enhancing dealer lead response rates and overall engagement strategies.
DAS Technology's AI Engage Messaging Solution integrates AI with human expertise, offering consumers versatile, real-time communication options across their journey—from vehicle research to service appointments. This cutting-edge solution allows consumers to connect 24/7 with either AI tools or experienced live representatives for:
The system leverages AI-powered features while connecting seamlessly with live representatives, ensuring consumers receive both instant responses and personalized interactions.
The AI system provides instant responses for general inquiries, while trained live moderators step in to handle more complex consumer needs. This dual approach allows for a hybrid experience tailored to consumer preferences.
The solution supports omnichannel communication across:
The AI Engage system integrates with dealer CRMs (Customer Relationship Management) and DMS (Dealer Management Systems), enabling seamless lead tracking, follow-up, and identity resolution across platforms.
AI Engage uses AI technology to connect leads and inquiries with actionable insights and dealer information, improving both communication rates and lead conversions.
DAS Technology's acquisition of Engage To Sell, a leading provider in AI-driven live messaging for over 15 years, strengthens its offerings. Engage To Sell's proprietary technology and network of live moderators enhance the AI Engage Messaging Solution, offering timely and effective consumer engagement through:
This acquisition adds hundreds of new automotive and specialty vehicle dealer clients to the DAS Technology platform.
One of the first dealerships to adopt the new AI Engage Messaging Solution is Bettenhausen Automotive, a well-known dealer group in the greater Chicago market. Their marketing director, John Doolin, praises the solution’s hybrid approach:
“We get higher lead conversion results by combining the value of a live person with technology to answer customer questions…The power of AI paired with a professional human moderator is a game changer.”
Bettenhausen's success highlights how AI Engage optimizes both technology and human interaction, catering to customer preferences and improving lead conversions.
Alexi Venneri, Co-founder and CEO of DAS Technology, commented on the innovation:
“We’re thrilled to launch AI Engage while expanding our CDXP SaaS technology to provide consumers with even more communication choices while enabling our clients to improve prospect-to-sale ratios.”
Venneri emphasized how the hybrid AI and live-moderator approach addresses customer needs in real-time and helps dealers accelerate conversions.
The AI Engage Messaging Solution from DAS Technology offers a transformative, multi-channel approach to AI-powered and live communication in the automotive industry. With its seamless integration into the Consumer Data & Experience Platform® and acquisition of Engage To Sell, DAS Technology is revolutionizing dealer-consumer communication, creating a win-win scenario for both buyers and sellers.
The combination of AI technology and live expertise allows consumers to receive immediate answers, personalized engagement, and faster resolution to their inquiries—no matter where they are in their car ownership journey.
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