Solution Features the Most Comprehensive Salesforce Integration in UCaaS, Empowering Sales Teams to Close Deals Faster and More Efficiently

Wildix, a global leader in Unified Communications as a Service (UCaaS), has announced the launch of its latest smartworking solution, x-bees. This AI-driven communication platform aims to enhance productivity, streamline workflows, and facilitate seamless collaboration across teams. Notably, x-bees features comprehensive integration with Salesforce, setting a new standard in sales-driven communication.

• Revolutionizing Sales Workflows:

  • The Salesforce Opportunity feature embedded in x-bees allows users to manage leads, access contacts, and capture notes without switching between applications.
  • This integration significantly boosts productivity and fosters real-time collaboration among team members.

• Unified Communication for Enhanced Relationships:

  • x-bees improves communication not only among internal teams but also with clients, providing a unified interface that strengthens relationships and responsiveness.
  • The platform supports custom Salesforce deployments, enabling businesses to tailor workflows to optimize communication across all customer-facing and internal operations.

• Adapting to Workforce Flexibility:

  • With 48% of workers planning to seek new jobs in the next year and 42% looking for more flexible hours or remote work options, businesses are under pressure to adapt.
  • x-bees addresses this need by facilitating seamless communication and collaboration across in-office, remote, and hybrid teams.

• Expert Insights:

  • “At its heart, x-bees equips businesses with the advanced tools they need to excel in today’s connected world,” stated Dimitri Osler, co-founder and CTO of Wildix. The platform simplifies workflows and empowers teams to focus on closing deals and driving success.
  • Cyna Milinazzo from Liberty Communications, an early adopter of x-bees, highlighted its substantial benefits: “The platform’s capabilities in streamlining communication and improving operational efficiency present a compelling case for businesses looking to upgrade their communication systems.”

• Key Capabilities of x-bees:

  • AI-Powered Insights: Offers real-time data, predictive analytics, transcription, translation, and sentiment analysis for informed decision-making.
  • Advanced Communication Tools: Integrates voice, video, messaging, and conferencing into one interface for enhanced collaboration.
  • Comprehensive Salesforce Integration: Enables CRM data management directly within x-bees, enhancing the sales process.
  • Real-Time Collaboration: Ensures instant communication across devices and locations for efficient teamwork.
  • Automated Follow-Ups and Task Management: Provides AI-assisted scheduling and task reminders to reduce manual workload.

• Future of Work:

  • “Today’s businesses need more than just basic connectivity; they require flexibility and intelligent working tools,” said Steve Osler, co-founder and CEO of Wildix. “With almost half of workers seeking more flexibility, x-bees is built to meet that need, empowering teams to collaborate efficiently and adapt quickly.”

With the launch of x-bees, Wildix is setting a new benchmark for Unified Communications, combining AI-driven insights and seamless integration with Salesforce. This innovative platform addresses the evolving demands of the modern workforce, enabling businesses to streamline communication and enhance productivity, regardless of team location.

Latest feature suite from Adverity helps marketing teams build and manage a scalable data foundation for long-term success

Adverity, a leading integrated data platform, has launched its new Data Quality Suite, aimed at empowering marketing and analytics teams to efficiently manage and scale data operations. The suite provides tools for ensuring robust data quality, enabling teams to identify and resolve potential issues before delivering insights to critical stakeholders, including the C-suite.

• Key Features of the Data Quality Suite:

  • Universal Monitors: AI-powered monitors that automatically check data for completeness, duplicates, and freshness, ensuring high data quality.
  • Custom Monitors: Companies can create monitors to enforce their own data best practices, such as field formatting, mandatory fields, and naming conventions.
  • Data Quality Overview Page: Offers a holistic view of monitoring activities and the overall health of a company’s data, highlighting areas that need attention.

• Importance of Data Quality in Marketing:

  • Adapting to Evolving Data Needs: The dynamic marketing landscape requires constant updates to data models and transformation processes. Adverity’s solution ensures teams stay ahead of data quality challenges.
  • Avoiding Critical Mistakes: By validating data before it passes downstream, businesses can avoid the risks of basing decisions on unreliable data.
  • Leveraging AI for Efficiency: Adverity uses AI to simplify the complexity of data management, reducing hidden workloads while maintaining high standards of data accuracy.

• Driving Consistent Data Accuracy for Growth:

  • Streamlined Data Operations: Adverity’s suite helps businesses scale their marketing data operations efficiently, minimizing manual tasks and freeing up teams to focus on innovation.
  • Impact on Marketing Performance: With high-quality data, marketing teams can confidently use actionable insights to improve performance and drive growth.

Adverity's Data Quality Suite provides marketing and analytics teams with essential tools to ensure data accuracy, reduce operational inefficiencies, and future-proof marketing initiatives. By leveraging AI-powered features, businesses can confidently scale their data operations and achieve consistent results in an increasingly data-driven landscape.

Zoom Video Communications has announced the appointment of Michelle Chang as Chief Financial Officer (CFO), effective October 7, 2024. With over 25 years of experience in financial leadership, Chang is set to play a crucial role in driving Zoom's financial strategy.

Background of Michelle Chang

• Experience: Over 25 years in finance, with a focus on leadership roles.
• Previous Role: Corporate Vice President and CFO of Microsoft’s Commercial Sales & Partner Organization.
• Past Positions: Held various leadership roles at Microsoft, including CFO of Modern Workplace & Cyber Security.
• Career Start: Began her career as an Audit & Consulting Senior at Arthur Andersen.
• Education: Holds a B.A. in Accounting from The University of Washington.
• Community Engagement: Board Member of Kindering.

Responsibilities at Zoom

• Financial Strategy: Overseeing Zoom's financial strategy.
• Global Finance Organization: Leading investor relations, tax, accounting, and financial planning & analysis (FP&A).
• Successor: Will succeed Kelly Steckelberg, who will remain in an advisory capacity until the announcement of the financial results for Zoom’s third fiscal quarter, ending October 31, 2024.

Vision for the Future

• Company Growth: Chang will support Zoom’s mission to innovate and create value through the Zoom 2.0 vision and AI-first work platform strategy.
• Commitment to Excellence: “I look forward to rolling up my sleeves and working with the entire Zoom team to help support customers, as well as drive long-term growth and shareholder value,” said Chang.

Michelle Chang's extensive experience and leadership skills will be instrumental in guiding Zoom’s financial strategies as the company continues to evolve and expand its platform. Her appointment signals a strong commitment to innovation and growth at Zoom.

Aembit, a leader in non-human Identity and Access Management (IAM), has announced the appointment of Mario Duarte as Chief Information Security Officer (CISO). Duarte, previously the head of security at Snowflake, brings a wealth of experience and a strong commitment to addressing critical gaps in non-human identity security.

Mario Duarte’s Background

• Cybersecurity Journey: Began his career inspired by the film WarGames, focusing on penetration testing and red teaming.
• Career Progression: Transitioned to defensive security roles, protecting mission-critical systems and developing high-performing security teams.
• Industry Experience: Has worked in finance, healthcare, retail, and technology, gaining a comprehensive view of security threats across sectors.
• Tenure at Snowflake: Played a pivotal role in shaping Snowflake's security program, ultimately serving as Vice President of Security (CISO).

Insights and Vision

• On Security: "I fell in love with security because of the thrill of finding weaknesses and fixing them," said Duarte. He emphasizes understanding real threats and solving them at scale, particularly regarding the exploitation of non-human identities such as workloads and service accounts.
• Focus on Aembit: Drawn to Aembit for its innovative technology and culture, Duarte recognizes the importance of securing non-human identities that drive IT infrastructure.

Aembit’s Mission and Innovation

• Addressing Identity Security Gaps: Aembit aims to replace outdated methods with dynamic, secure solutions for managing non-human identities.
• Aembit Workload IAM Platform: Honored as a runner-up in the 2024 RSA Innovation Sandbox competition, this platform enforces secure access between non-human workloads and sensitive resources based on the workload's identity and posture.

Leadership and Future Focus

• Aembit’s Vision: David Goldschlag, Co-Founder and CEO, emphasizes that "Mario brings an unmatched level of experience and passion to our team," highlighting his background in defending sophisticated infrastructures.
• Duarte’s Goals: In his role, Duarte will enhance Aembit’s efforts to support the security community amidst the shift towards cloud-native and automated environments.

Mario Duarte's extensive experience and dedication to cybersecurity position him to make significant contributions to Aembit’s mission. His focus on practical and scalable solutions will be essential as organizations increasingly rely on dynamic security measures in the evolving landscape of identity management.

Nightwing, an intelligence solutions company at the forefront of national security, has announced the appointment of Tricia Fitzmaurice as Chief Growth Officer (CGO). In her new role, Fitzmaurice will spearhead strategic vision and growth initiatives, enhancing Nightwing's offerings for the Intelligence Community, Department of Defense, and federal civilian and commercial markets.

Tricia Fitzmaurice's Background

• Expertise: Extensive experience in strategy, innovation, and revenue growth for U.S. government and national security programs.
• Previous Role: Served as Vice President of Sales and Strategy for federal clients at Rancher Government Solutions.
• Recognition: Featured in WashingtonExec's Top 20 National Security Executives to Watch in 2022 and Top Intelligence Executives to Watch in 2023.
• Leadership Role: Currently serves as Governance Chair on the Board of the National Women's Hall of Fame.

Vision for Nightwing

• Strategic Leadership: Fitzmaurice's diverse skill set will be crucial as Nightwing continues to innovate and expand its business models.
• Focus Areas: Aiming to enhance product offerings and develop 'as a service' models to better serve both existing and new customers.

Statements on Appointment

• CEO Perspective: John DeSimone, Nightwing CEO, emphasized the importance of bringing leaders like Fitzmaurice on board to drive growth and deliver greater value to customers.
• Fitzmaurice's Commitment: "I'm excited to join Nightwing at such a pivotal time... poised to deliver innovative solutions to address the ever-evolving mission challenges emerging in the field."

Tricia Fitzmaurice's appointment as Chief Growth Officer marks a significant step for Nightwing as it seeks to enhance its strategic vision and drive growth in the national security sector. Her leadership and experience will be vital in navigating the evolving landscape and ensuring mission success for their clients.

Granicus, a global leader in customer experience technologies and services for government, has announced the appointment of Don Remy as an independent member of its Board of Directors. Remy brings over 30 years of experience in supporting mission-driven organizations and advancing critical national interests.

Don Remy’s Background

• Extensive Career: Over 30 years in various roles, including:
  • Assistant to the General Counsel at the U.S. Department of the Army.
  • Deputy Assistant Attorney General for the U.S. Department of Justice.
  • Roles at Fannie Mae and NCAA.
• Recent Role: Deputy Secretary of the U.S. Department of Veterans Affairs, overseeing the largest integrated healthcare system and benefit claims processing system in the U.S.
• Leadership in Customer Experience: Served as chairperson for the interagency Customer Experience initiative for the President's Management Council.

Significance of Appointment

• CEO’s Statement: Mark Hynes, CEO of Granicus, expressed enthusiasm for Remy's appointment, noting his impactful career and expertise in shaping customer experience (CX) research and policy at the highest government levels. Hynes emphasized that Remy's insights will be instrumental in advancing Granicus's mission to enhance government CX.

Granicus Government Experience Cloud (GXC)

• Innovative Solutions: Designed with feedback from over 6,000 government agency customers, GXC combines connected experience technologies, industry best practices, and advanced data analytics.
• Purpose: Helps government CX practitioners better understand constituents, drive engagement, and deliver valuable insights. Collaboration with leaders like Remy ensures GXC incorporates timely CX perspectives.

Remy’s Vision

• Commitment to Digital Equity: Remy stated that advancing digital equity has been a personal passion, highlighting his work in fostering interagency collaboration around customer experience programs.
• Alignment with Granicus: "We share a common vision on how a focus on CX can drive better understanding, connectivity, trust, and ultimately better community outcomes," Remy remarked. He expressed excitement to contribute to Granicus's mission to scale exceptional CX across all levels of government.

Current Role

• Founder and CEO of The Remy Group: Remy leads a global strategic consulting firm that provides crisis management and business strategy advice to various enterprises, boards, and executives.

Don Remy’s extensive experience and commitment to advancing customer experience and digital equity will greatly benefit Granicus as it continues to innovate and provide solutions for government agencies. His leadership on the Board of Directors is expected to enhance the company's mission and impact in the public sector.

Sprinklr veteran joins team as Hightouch doubles revenue year-over-year

Hightouch, the leading Composable Customer Data Platform (CDP), has announced the appointment of Josh Kanagy as Head of Revenue. This strategic hire follows a remarkable year of growth for the company, which has doubled its revenue year-over-year and is rapidly displacing legacy enterprise CDPs at major brands like Weight Watchers, PetSmart, and Accor.

Josh Kanagy’s Background

• Previous Role: Served as Senior Vice President (SVP) of Global Enterprise Sales at Sprinklr, where he scaled the sales team and contributed to significant revenue growth leading to a successful IPO.
• Sales Leadership Experience: Held prominent sales leadership positions at Salesforce and served as SVP of Global Sales at Foursquare, consistently exceeding revenue targets.

Vision for Hightouch

• Inspirational Team: Kanagy expressed that the exceptional quality of Hightouch’s team drew him to the company. He noted being inspired by the thought leaders reshaping the CDP industry.
• Empowering Marketers: Kanagy emphasized Hightouch's ability to transform company data into a growth engine, enabling marketers to take direct action. He highlighted the role of AI in eliminating guesswork in marketing and personalizing campaigns for each customer.

Leadership Perspective

• CEO Statement: Kashish Gupta, co-founder and co-CEO of Hightouch, stated, "Josh's experience in driving revenue growth and scaling sales organizations will be invaluable as we redefine what's possible for data-driven marketing." Gupta expressed excitement for Kanagy’s leadership of the revenue team as Hightouch accelerates its mission to transform how businesses activate and leverage data.

Company Growth and Future Opportunities

• Rapid Expansion: Hightouch has experienced significant growth by providing a more flexible, efficient, and scalable solution compared to traditional CDPs.
• Positioned for Success: With Kanagy leading the revenue team, Hightouch is well-equipped to capitalize on emerging market opportunities and continue its sustained growth trajectory.

Josh Kanagy’s extensive experience and leadership skills will play a crucial role in Hightouch's continued success and innovation in the customer data platform space. His focus on empowering marketers and leveraging AI will be instrumental in driving the company’s growth and enhancing its market position.

The Data Center Infrastructure Management (DCIM) market is projected to expand from USD 3.02 billion in 2024 to USD 5.01 billion by 2029, reflecting a Compound Annual Growth Rate (CAGR) of 10.6% during the forecast period, according to a recent report by MarketsandMarkets™. The growth is significantly driven by the increasing adoption of artificial intelligence (AI) and machine learning technologies.

Key Drivers of Market Growth

• Adoption Across Sectors: Organizations in IT, finance, and healthcare are increasingly seeking DCIM solutions to enhance scalability, operational efficiency, and cost optimization.
• Investment in Automation and Analytics: Greater investments in automation and advanced analytics technologies are expected to accelerate market growth, enabling better infrastructure management and real-time data processing.
• Enhanced Decision-Making: These technological advancements will improve decision-making, optimize resource utilization, and facilitate proactive management of data center operations, positioning DCIM as an essential solution for modern businesses.

Performance Optimization

• Functionality Growth: Performance optimization within the DCIM market is anticipated to grow at the highest CAGR during the forecast period. This feature focuses on enhancing the efficiency of data center operations by improving energy efficiency, financial evaluation, and proactive maintenance.
• Energy Savings: Rahi Systems estimates that companies can achieve up to 30% in energy savings through effective data center optimization, leading to reduced operational costs and environmental impact.
• AI Integration: The incorporation of AI enhances optimization capabilities by providing immediate feedback on operational inefficiencies and opportunities for improvement, ensuring peak performance through advanced monitoring tools and deep analytics.

Artificial Intelligence's Role

• Operational Improvements: A study by Appinventiv highlights that AI plays a crucial role in identifying bottlenecks, monitoring server health, and suggesting maintenance schedules, ultimately increasing uptime and reducing downtime.
• Security Enhancements: Companies are implementing data center optimization solutions to improve network visibility and leverage predictive analytics, addressing security vulnerabilities and enhancing overall performance.

Deployment Modes

• On-Premises Dominance: The on-premises segment is expected to hold the largest market share during the forecast period. This deployment type is preferred by organizations seeking complete management, security, and personalization of their data center activities.
• Regulatory Compliance: On-premises solutions are particularly beneficial for industries with strict regulatory requirements, such as finance and healthcare, where data privacy is paramount.
• Customization and Security: Although on-premises solutions entail higher upfront costs, they offer unmatched customization and security, minimizing risks associated with internet dependency and third-party services.

Regional Growth

• Asia Pacific Leadership: The Asia Pacific region, including China, India, and Japan, is projected to experience the highest CAGR in the DCIM market. Major investments in data center expansion, driven by companies like Alibaba, Microsoft, and Oracle, are propelling growth in this region.
• Government Initiatives: Government policies, such as China’s "New Infrastructure" plan and India’s Digital India initiative, further support the rapid expansion of data centers, showcasing the region's active participation in the evolving landscape of data center management.

Top Key Companies in the DCIM Market
Some of the leading players in the Data Center Infrastructure Management market include:

• Schneider Electric (France)
• Vertiv (US)
• Johnson Controls (US)
• Eaton (US)
• Delta Electronics (Taiwan)
• Huawei (China)
• ABB (Switzerland)
• Rittal (Germany)
• FNT Software (Germany)
• Nlyte Software (US)
• Franklin Electric (US)

The Data Center Infrastructure Management market is poised for robust growth, driven by advancements in AI, the increasing demand for optimization solutions, and significant investments in infrastructure across the globe. With organizations striving for efficiency and effectiveness in data center operations, the future of DCIM looks promising.