The help desk is finally getting a voice upgrade. Astreya Partners, a global IT managed services provider (MSP) serving some of the world’s biggest tech companies—including six of the so-called Magnificent Seven—has chosen 3CLogic to power its ServiceNow-based contact center with AI-driven voice technology. The move reflects a growing trend in IT services: ditching email-heavy workflows in favor...
audio technology 2 Oct 2025
The $203 billion creator economy has a new infrastructure play. Superfiliate, a creator marketing platform built for the age of social commerce, has teamed up with Meta to launch Creator Discovery – Enabled by Meta APIs, a tool designed to automate one of the industry’s most painful bottlenecks: finding the right creators at scale. Instead of the painstaking, manual process of scrolling through...
marketing 2 Oct 2025
Thoughtworks has turned its market intelligence team into a growth engine—and it just earned global recognition for it. The tech consultancy won Customer Insights Program of the Year at the 2025 ITSMA Global Marketing Excellence Awards, which honor innovation and measurable impact in B2B marketing. The accolade highlights Thoughtworks’ AI-first overhaul of its client intelligence services, a...
artificial intelligence 2 Oct 2025
Evofem Biosciences is taking a big step toward expanding its footprint outside the U.S. The company’s MENA partner, Pharma 1, has filed for regulatory approval in the United Arab Emirates (UAE) to commercialize SOLOSEC® (secnidazole) 2 g oral granules, a single-dose treatment for bacterial vaginosis (BV) and trichomoniasis. If approved, the launch would mark Evofem’s first commercialization of...
business 2 Oct 2025
Adtech firm Simpli.fi is beefing up its executive bench as competition in programmatic advertising heats up. The company announced the appointments of Michael Schoen as Chief Product and Technology Officer (CPTO) and Susan Rothwell as Chief Revenue Officer (CRO)—two seasoned industry leaders with resumes that read like a who’s who of modern advertising tech. Both will report directly to CEO Cali...
advertising 2 Oct 2025
Braze is doubling down on AI. At its annual Forge 2025 conference, the customer engagement platform rolled out a sweeping new suite of tools under the banner BrazeAI™, designed to help marketers hand off more work to intelligent agents—without losing the creative spark that drives customer loyalty. The pitch? Smarter, faster, and more personalized campaigns at scale. From Campaign Tactics to AI...
artificial intelligence 2 Oct 2025
MahaloHub has rolled out Clarity, an AI-powered, video-first Resonance Insights engine designed to help PR, marketing, and communications teams predict which messaging will hit the mark before campaigns go live. Unlike traditional transcript-only tools, Clarity analyzes voice, tone, emotion, pacing, and facial cues, delivering actionable summaries, themes, standout quotes, and sentiment insights...
business 1 Oct 2025
MAI, an AI platform for performance marketing, is officially launching its flagship product alongside a $25 million Seed funding round led by Kleiner Perkins. The startup, also backed by Gaorong Ventures and UpHonest Capital, aims to put enterprise-level digital ad capabilities into the hands of small and mid-sized businesses. The platform’s secret sauce? AI agents that autonomously manage Google...
artificial intelligence 1 Oct 2025
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