In today’s digitalized retail landscape, technology has evolved from being a simple tool for data collection and inventory management to a comprehensive solution that enhances customer experience and boosts operational efficiency. Mobile computers and handheld devices, now equipped with customizable features, are becoming indispensable personal assistants for retailers. DENSO WAVE, part of the Toyota Group, has been at the forefront of this revolution, offering cutting-edge technology tailored for retail applications.

Transforming Retail with Advanced Technology:

Expanding Functions Beyond Stock Management

Initially limited to inventory tracking and goods receipt, mobile handheld devices have undergone significant transformation. With modern operating systems like Android, these devices can now:

• Install custom apps for retailer-specific tasks.
• Control in-store ambience, such as lighting and music, via Wi-Fi for a centralized and seamless customer experience.

This evolution enables retailers to not only enhance operational efficiency but also deliver an unmatched in-store shopping atmosphere with minimal effort.

Enhancing Customer Service with Real-Time Assistance:

Mobile computers empower sales staff to provide superior customer service by:

1. Instant Product Information: Quickly access product details, availability, and variants in real time.
2. Personalized Recommendations: Leverage customer purchase histories to offer tailored advice and recommendations, strengthening loyalty.
3. Cross-Selling Opportunities: Create individual shopping lists or suggest complementary items, boosting sales.

By integrating these tools, retailers can reduce waiting times, increase customer satisfaction, and foster long-term relationships.

DENSO WAVE’s Robust BHT-M Series:

DENSO WAVE’s BHT-M series handheld devices, including the BHT-M60, BHT-M70, and BHT-M80, deliver unmatched reliability and functionality:

• Powerful Android 13 Operating System: For seamless operation and app integration.
• Flexibility in Use: Options for touch display or keyboard input with ergonomic designs for one-hand use.
• Superior Durability: With drop resistance up to 2.5 meters, these devices can withstand demanding retail environments.

These features ensure retailers can customize their devices while maintaining consistent performance.

Revolutionizing Retail Operations with DENSO WAVE:

As industry leaders, DENSO WAVE’s innovative handheld solutions redefine how retailers approach customer service, data management, and operational efficiency. Their products not only cater to modern retail needs but also enable brick-and-mortar stores to stay competitive in an increasingly digital world.