artificial intelligence 6 Feb 2025
Fuel Cycle, the insights operating system for modern enterprises, has launched AI-powered tags, a breakthrough feature within its Research Engine. This innovation accelerates qualitative research by automating data cleaning, labeling, and analysis, reducing processing time from days to minutes. With AI-powered tags, businesses can extract deeper, more actionable insights at unprecedented efficiency.
Qualitative research is essential for understanding customer motivations but has traditionally been time-intensive. Fuel Cycle's AI-powered tags address this challenge by:
Ken Reilly, AI Product Lead at Fuel Cycle, emphasized the significance of AI-powered tags:
"The qualitative research revolution is here. Our AI-powered tagging bridges the gap between the analytical rigor of unstructured data and the data-driven decision-making businesses need. By automating the time-consuming tasks of cleaning, labeling, and organizing data, teams can extract insights with greater speed, accuracy, and scalability."
This innovation enhances the research process by:
A leading pharmaceutical enterprise in Fuel Cycle's beta program shared their experience:
"We analyze thousands of open-ended responses. AI-powered tags transformed weeks of manual tagging into an automated process that takes minutes. Plus, we can customize the tagging process to align with our research objectives—achieving both speed and accuracy."
Fuel Cycle’s AI-powered tags are redefining qualitative research by making it faster, more precise, and scalable. By automating tedious processes, businesses can now focus on deriving meaningful, customer-led insights that drive better decision-making.
artificial intelligence 6 Feb 2025
Natterbox, a leader in AI-powered communication solutions, has launched Natterbox Digital, an innovative platform that brings voice, SMS, and WhatsApp into one seamless experience. This new solution, fully integrated into Salesforce, empowers businesses to deliver exceptional, personalized customer engagements across their preferred communication channels.
Natterbox Digital revolutionizes the way businesses interact with their customers, with the following key features:
Natterbox Digital introduces enhanced WhatsApp capabilities, giving businesses access to over 2 billion users worldwide. This integration allows businesses to offer real-time communication through a secure, globally recognized channel that customers love.
Jamie Cooper, Chief Product Officer at Natterbox, stated:
"Today's customers expect seamless interactions across every channel and want to select their preferred mode of communication. With Natterbox Digital, we are redefining the customer experience by unifying voice, SMS, and WhatsApp into one platform. Our AI-driven approach delivers the flexibility and personalization customers desire while empowering agents with the tools they need to deliver exceptional service."
Natterbox Digital is transforming customer engagement by unifying voice, SMS, and WhatsApp into a seamless communication platform within Salesforce. With enhanced features like automated messages, AI-powered translations, and WhatsApp capabilities, businesses can now provide personalized, efficient customer service that meets modern expectations.
data management 6 Feb 2025
Narrative I/O, a leader in data collaboration, has announced a groundbreaking partnership with Yahoo DSP. This integration allows businesses to activate their first-party data and enables data providers to monetize their data more efficiently within Yahoo's Demand-Side Platform (DSP). The integration facilitates privacy-centric omnichannel campaigns and enhances the overall data activation process.
Through this partnership, Narrative I/O is transforming how users and data providers interact with data by:
Tim Mahlman, CEO at Narrative I/O, explains:
"Our mission at Narrative is to help businesses unlock the full potential of their data. With the Yahoo DSP Connector, we are enabling users to activate and monetize their first-party data efficiently. By offering intuitive tools for data segmentation and seamless integration, we're transforming how businesses engage with the advertising ecosystem."
Giovanni Gardelli, VP of Ads Data Products at Yahoo DSP, added:
"Providing choice and control for Yahoo DSP advertisers is key to our vision. Our partnership with Narrative offers advertisers an efficient way to access premium data providers, enabling precise audience targeting and driving measurable results. Together, we’re creating new opportunities for success in today’s competitive digital advertising landscape."
Through the Narrative I/O and Yahoo DSP partnership, businesses and data providers gain the following advantages:
The Narrative I/O and Yahoo DSP partnership revolutionizes data activation and monetization, enabling businesses to efficiently use their first-party data for targeted campaigns while providing data providers with faster, scalable solutions to unlock new revenue streams.
content marketing 6 Feb 2025
Appy Pie, a leader in no-code technology, has launched its groundbreaking AI Generator, establishing itself as the leading AI content generation platform. This innovative solution enables businesses, marketers, and creators to generate AI-powered images, videos, and text with ease, making digital content creation faster, more efficient, and of professional-grade quality. Additionally, Appy Pie offers APIs for seamless integration, allowing users to embed AI-powered image, video, and text generation into their platforms and applications.
Appy Pie's AI Generator is designed to streamline content creation with the following advanced features:
These AI-driven tools come with intuitive workflows, enabling users to create content at unparalleled speed and quality, setting a new standard for content generation.
Abhinav Girdhar, CEO of Appy Pie, shared:
"With Appy Pie's AI Generator, we are redefining what's possible in AI-driven content creation. Our platform is designed to empower businesses and creators with the most advanced, accessible, and efficient tools to bring their ideas to life."
Appy Pie's AI Generator revolutionizes the digital content creation process. By offering powerful AI-driven tools for image, video, and text generation, it enables businesses and creators to produce high-quality content quickly and efficiently. With seamless integration options, Appy Pie is setting a new benchmark in AI-powered creativity.
analytics 6 Feb 2025
Adjust, a leading measurement and analytics company, has released its annual Mobile App Trends report for 2025. The report reveals a strong recovery in the app economy following its 2022 dip, with global app installs increasing by 11% YoY and app sessions growing by 4% in 2024. The report, featuring expert insights from AppLovin, also delves into the role of AI in shaping the future of marketing operations and campaign performance measurement.
Despite global concerns over data privacy regulations, the adoption of privacy-first technologies is on the rise. AI and machine learning-powered analytics and real-time insights are speeding up decision-making and enhancing campaign efficiency. Furthermore, App Tracking Transparency (ATT) opt-in rates are steadily climbing, from 32% to 35% globally by Q1 2025. Notably, gaming apps are leading the way with a 39% opt-in rate, while e-commerce apps have seen a significant jump in opt-ins from 28% to 35%.
The 2025 Mobile App Trends report highlights the continued growth and innovation within the mobile app industry, driven by AI-powered personalization, cross-platform integration, and privacy-first technologies. With e-commerce, gaming, and finance apps leading the charge, marketers must focus on creating seamless, omnichannel experiences to meet user needs in a rapidly evolving digital landscape.
customer data platforms 6 Feb 2025
Aspire North, in partnership with Experian Marketing Services (EMS), has unveiled the Aspire Data Network (ADN), a groundbreaking self-service audience intelligence platform. The platform provides Aspire North’s customers with direct access to Experian’s robust consumer marketing data, allowing agencies and marketers to create detailed consumer profiles, craft personalized campaigns, and achieve superior outcomes across omnichannel platforms.
The Aspire Data Network is not only beneficial for large enterprises but also democratizes access to high-quality data, empowering small to mid-sized businesses to compete more effectively. By leveraging the same data-driven insights as larger companies, these businesses can enhance their marketing strategies and boost their visibility in the market.
With the launch of Aspire Data Network, Aspire North is empowering businesses with enhanced agility and access to premium consumer data. As marketing teams seek more control and data-driven personalization, ADN is poised to play a pivotal role in delivering targeted, personalized campaigns that drive ROI and measurable growth across industries.
marketing 6 Feb 2025
Qsic, the leading in-store audio platform powered by GenAI audio and data intelligence, has announced the appointment of Marc Walkin as its new Vice President of Marketing. In this role, Walkin will be responsible for leading the company’s marketing strategy as it looks to expand its global presence, capitalizing on the growing adoption of its platform among top retailers across North America.
In-store retail media is rapidly emerging as a new and valuable revenue stream for retailers, and Qsic is poised to leverage this growth. By using audio as an advertising channel, Qsic is redefining the in-store experience, offering brands the opportunity to engage with consumers in more impactful ways.
Marc Walkin brings extensive expertise in retail media and brand marketing, having built and scaled several well-known retail and CPG brands such as Stop & Shop, PopCorners, Beech-Nut, and Staples. Before joining Qsic, he co-founded Turbyne, a retail media platform, and helped lead the company to a strategic acquisition by Colateral in 2024. His experience will be crucial in driving Qsic’s market impact and helping retailers connect with consumers through innovative audio solutions.
Walkin shared, “Qsic is fundamentally redefining the value of in-store audio in today’s retail media-driven landscape. The potential for in-store retail media is just beginning to be realized, and Qsic is at the forefront.”
Qsic is experiencing tremendous growth. In January, the company announced it raised $25 million in Series B funding to accelerate its global expansion. With plans to double its workforce and roll out over 70,000 speakers across North America over the next year, Qsic is set to further solidify its position as a leader in in-store audio and retail media.
The appointment of Marc Walkin as Vice President of Marketing signals Qsic’s commitment to driving growth and expanding its reach in the retail media space. With Walkin's expertise and Qsic's innovative approach to in-store audio, the company is well-positioned to lead the next wave of in-store retail media and unlock new revenue streams for brands and retailers.
marketing 6 Feb 2025
Optimove, the first Customer-Led Marketing Platform, has announced the release of its 2025 Optimove Insights Consumer Marketing Fatigue Report. Based on a survey of 329 U.S. consumers conducted in November/December 2024, the report highlights the critical challenges marketers face as they try to maintain customer engagement amidst the growing risk of marketing fatigue. With consumers demanding more personalized, relevant, and timely interactions, the report provides actionable strategies for marketers to rise above the noise, retain customer loyalty, and optimize customer lifetime value.
Message Overload Leads to Unsubscribes
Seventy percent (70%) of consumers have unsubscribed from at least three brands in the past three months due to message overload. Notably, 37% find email the most irritating channel for excessive communication.
Personalization Drives Engagement
Consumers are more likely to engage with personalized content, with 81% more likely to open emails tailored to their interests. 67% are more inclined to purchase when recommendations align with their past behaviors.
AI as a Marketing Game-Changer
59% of consumers trust brands using AI for personalization, though transparency and data privacy remain top concerns.
Loyalty vs. Exploration
76% of consumers regularly engage with their favorite brands, but 47% try new brands weekly, highlighting the need for strong retention strategies alongside customer acquisition.
The report also offers marketers a blueprint to reduce fatigue and foster meaningful customer connections:
Embrace Personalization
Move beyond basic tactics to tailor offers and experiences based on customer preferences and behaviors.
Leverage Real-Time Analytics and AI
Use AI-powered insights to deliver relevant, timely, and impactful communications that drive engagement.
Give Customers Control
Allow customers to control message frequency and content to build trust and enhance engagement.
Balance Loyalty and Exploration
Develop retention initiatives alongside dynamic campaigns that attract and retain diverse audiences.
Optimove introduces the concept of the Positionless Marketer, a marketer whose capabilities are powered by AI and GenAI technology. These marketers leverage three core powers:
Data Power
Positionless marketers analyze customer behavior in real-time, enabling them to tailor campaigns and make data-driven decisions instantly.
Creative Power
Creativity becomes a dynamic, tech-powered process. Using tools like GenAI, marketers can quickly generate assets, from personalized emails to dynamic web content.
Optimization Power
Campaigns continuously optimize in real-time, ensuring messaging, offers, and delivery channels are always relevant and effective.
The findings from the 2025 Optimove Insights Consumer Marketing Fatigue Report highlight the urgent need for brands to evolve their strategies. By embracing AI-driven personalization, providing consumers with control over messaging, and balancing loyalty-building with acquisition, marketers can combat fatigue and create deeper, more impactful connections with their customers.
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