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RingCentral Named an IDC MarketScape Leader for AI-Driven Contact Center Workforce Management

RingCentral Named an IDC MarketScape Leader for AI-Driven Contact Center Workforce Management

RingCentral is doubling down on its AI-first vision for contact centers—and analysts are taking notice. The cloud communications giant has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce Engagement Management 2025–2026, a recognition that underscores how seriously the market is taking AI’s role beyond chatbots and agent assist tools. At the center of this...

artificial intelligence 15 Jan 2026

Digital Silk Breaks Down How Brands Turn Customer Conversations Into Content Strategy

Digital Silk Breaks Down How Brands Turn Customer Conversations Into Content Strategy

For years, marketers have chased content inspiration through keyword tools, trend reports, and competitive audits. According to a new analysis from Digital Silk, many of the most valuable ideas are already hiding in plain sight—inside everyday customer interactions. The digital agency, known for its work in branding, custom web design, and digital marketing, has published a new article titled How...

content marketing 14 Jan 2026

Robinson Consulting Hits Full Capacity in 90 Days by Blending Strategy and Execution

Robinson Consulting Hits Full Capacity in 90 Days by Blending Strategy and Execution

In a digital marketing world crowded with strategy decks and disconnected execution, Robinson Consulting is growing by doing something deceptively simple: owning both. The Germany-focused digital marketing advisory has reached full client capacity just 90 days after refocusing its service model in mid-2025—a pace of growth driven not by aggressive advertising, but by fast, visible client results...

digital marketing 14 Jan 2026

Similarweb Feeds Market Intelligence Into Manus AI to Power Data-Driven Marketing Agents

Similarweb Feeds Market Intelligence Into Manus AI to Power Data-Driven Marketing Agents

AI agents are getting smarter—but more importantly, they’re getting better data. Similarweb and Manus have announced a new integration that gives the Manus AI agent direct access to Similarweb’s web traffic and engagement data, a move aimed squarely at one of enterprise AI’s biggest pain points: unreliable or hallucinated insights. Available now, the collaboration allows Manus customers to deploy...

artificial intelligence 14 Jan 2026

Elysium Marketing Group Forms First Advisory Board to Guide Its Next Growth Phase

Elysium Marketing Group Forms First Advisory Board to Guide Its Next Growth Phase

As agencies face rising pressure to specialize, scale, and prove business impact, Elysium Marketing Group is adding something many founder-led firms wait years to formalize: outside perspective at the top. The full-service marketing agency has announced the formation of its inaugural Board of Advisors, a strategic move designed to support its next stage of growth as it deepens its focus on...

business 14 Jan 2026

Diginius Earns TikTok Marketing Technology Badge as Brands Demand Smarter Media Performance

Diginius Earns TikTok Marketing Technology Badge as Brands Demand Smarter Media Performance

TikTok is tightening its partner ecosystem—and Diginius just made the cut. London-based SaaS company Diginius has been awarded a Marketing Technology badge within the TikTok Marketing Partners Program, placing it among a vetted group of companies recognized for building high-performing solutions for TikTok campaign execution, optimization, and measurement. The designation comes as advertisers...

advertising 14 Jan 2026

AMA DC Names Social Driver Presenting Sponsor of Its Executive Marketer Leadership Circle

AMA DC Names Social Driver Presenting Sponsor of Its Executive Marketer Leadership Circle

Senior marketing leaders in the DC metro area are getting a more structured—and better resourced—place to compare notes. The American Marketing Association DC Chapter (AMADC) has named Social Driver as the Presenting Sponsor of the Executive Marketer Leadership Circle (EMLC), formalizing a partnership designed to strengthen one of the region’s most exclusive peer networks for top marketing and...

technology 14 Jan 2026

Scott Keever’s New Book Warns: AI Search Is Rewriting the Rules of SEO

Scott Keever’s New Book Warns: AI Search Is Rewriting the Rules of SEO

SEO is no longer just about ranking blue links—and Scott Keever wants businesses to understand that reality before it’s too late. The founder of Reputation Pros and a member of the Forbes Agency Council has released a new book, Future-Proof Your SEO: Staying Ahead in a Dynamic Digital World, aimed at helping companies survive—and compete—in a search landscape increasingly dominated by AI-driven...

artificial intelligence 14 Jan 2026

   

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