artificial intelligence 24 Jul 2025
Lovart, the AI-native branding platform redefining creative work, has officially launched out of beta—aiming to democratize high-end design campaigns with nothing more than a single text prompt. With over 800,000 users across 70 countries, Lovart’s mission is clear: turn what traditionally costs six figures in ad spend into a sub-$90/month offering.
Touted as a creative disruptor, Lovart gives in-house teams and boutique agencies access to branding and advertising quality once only achievable by elite agencies. In an era where AI agents are becoming essential in design pipelines, Lovart positions itself not just as a tool, but as a creative partner capable of driving full campaign execution.
At the core of Lovart is its proprietary MCoT (Mind Chain of Thought) engine—a reasoning system that mirrors the thinking of top-tier creative directors. It processes business context, brand needs, and audience signals to generate professional-grade visual assets from a single prompt or image reference. Users can expect up to 40 high-quality outputs in minutes, including:
Brand identity kits
Social media visuals
UI/UX flows
Packaging concepts
Storyboards
But unlike other generative platforms, Lovart's outputs come with a distinct creative flair—often witty, emotionally tuned, and human-like in nuance.
ChatCanvas: An infinite smart canvas that integrates text, visuals, and design collaboration, enabling human-AI co-creation in real time.
Multi-Agent Collaboration: Each design task is handled by a specialized AI agent (logo, UX, packaging, etc.) that synchronizes via a central “Design Context Core” for campaign consistency.
Autonomous Creative Direction: Lovart plans workflows, sources references, and delivers brand-aligned outputs—essentially functioning like an AI creative director.
Long-Term Recall: Lovart learns and adapts to user design choices, moods, and imported brand assets over time, personalizing its approach.
Workflow Prediction: It recognizes platform-specific behaviors (e.g., Instagram vs. YouTube content) and flags design issues or creative opportunities in real time.
Advanced Editing: Users can fine-tune layouts, text, and layers on the fly.
Cross-Modal Generation: Supports image, video, and audio output, and integrates leading AI models including GPT Image-1, Recraft v3, Kling AI, OpenAI-o3, VEO3, Runway Gen-4, and more.
“We don’t have product managers. We have designers who teach AI how to think like Creative Directors,” said Melvin Chen, CEO of Lovart. “The agent becomes your teammate. The prompt becomes the brief. Together, they recreate how creative work happens—instinctively and emotionally.”
Lovart’s designer-first approach enables even non-designers to express brand narratives effectively. It also ensures professional designers can work faster, more cohesively, and with richer creative inputs than ever before.
As AI continues to embed itself into the core of creative industries, Lovart offers a future where design excellence is no longer bottlenecked by resources—but instead unlocked by collaboration between humans and agents.
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customer engagement 24 Jul 2025
Iterable and Movable Ink Deepen Integration to Advance Real-Time Personalization
In a move set to reshape how brands deliver tailored experiences, Iterable has announced a major expansion of its strategic partnership with Movable Ink, the AI-driven personalized content platform. This enhanced collaboration gives marketers access to a suite of new integrations designed to streamline campaign execution and supercharge personalized customer engagement.
With data activation challenges increasingly slowing down marketing performance, the joint solution empowers teams to deploy hyper-personalized content across channels—email, SMS, push, in-app, and web—faster and with greater precision.
“Together with Iterable, we’re helping brands turn data into powerful experiences at scale,” said Adam Stambleck, President of Movable Ink.
The expanded partnership introduces several new capabilities that bring together Iterable’s powerful customer data infrastructure with Movable Ink’s dynamic content creation tools:
Real-Time Data Export:
Marketers can now stream engagement data—like opens, clicks, and conversions—directly from Movable Ink into Iterable, enabling triggered journeys and smarter audience segmentation.
Customer Data API:
Allows real-time access to event data from Iterable within Movable Ink Studio, letting marketers craft content that adapts to context and customer behavior.
Catalog API Integration:
Pulls data on products, services, or content from Iterable’s Catalog into Movable Ink Studio to power dynamic recommendations tailored to each recipient.
Embedded Messaging:
Facilitates delivery of visually rich, personalized messages within websites and mobile apps without disrupting the user experience.
Content API Integration:
Enables marketers to drag-and-drop Movable Ink content blocks into Iterable’s template builder, reducing friction and boosting speed to market.
“What excites us most is the tangible value this brings to our customers,” said Jeff Samuels, COO at Iterable. “We’re enabling a more human approach to engagement.”
At the heart of this expanded alliance is a shared vision: eliminate content production bottlenecks and make personalization at scale more achievable. By bridging the gap between data-rich automation and creative execution, marketers are now positioned to:
Automate journeys with real-time data streams
Deploy 1:1 content without creative lag
Centralize workflow and reduce technical complexity
The announcement reflects a growing demand among enterprise brands for scalable personalization solutions that deliver relevance, efficiency, and measurable ROI. As Iterable and Movable Ink deepen their collaboration, marketers stand to benefit from the best of both worlds—AI-powered automation and visually compelling content creation.
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customer experience management 24 Jul 2025
Glassbox Taps Customer Success Veteran to Lead Enterprise Experience Strategy
Digital experience analytics provider Glassbox has appointed Ido Ophir as its first-ever Chief Customer Officer, signaling a deeper push into enterprise markets and a renewed focus on scalable customer success programs.
With over two decades of leadership in enterprise software—including pivotal roles at Personetics and NICE Actimize—Ophir brings a proven track record in scaling global customer-facing teams. At Personetics, he helped build a global customer success and professional services organization from the ground up, while his work at NICE Actimize helped cement its leadership in financial crime and compliance software.
Now, at Glassbox, he’ll take on a newly created executive role aimed at building stronger partnerships with enterprise clients—especially in highly regulated industries like financial services—and ensuring that every customer interaction yields measurable business outcomes.
“Glassbox is built on the idea that better data leads to better experiences,” said Chairman Alex Assim. “Our clients don’t just want dashboards—they want strategic alignment. Ido is the right leader to deliver that.”
The hire comes at a high point for the company. Glassbox was recently named a 2025 TrustRadius Top Rated Award Winner in the marketing software category, driven by glowing customer reviews.
In Ophir’s own words, “Glassbox is uniquely positioned to help financial institutions and other enterprises turn customer behavior into meaningful business outcomes.” His focus will be on elevating customer support and executive engagement, especially for mission-critical deployments.
His arrival aligns with broader trends in the digital experience space, where data-rich insights are no longer enough—clients increasingly demand strategic value and operational outcomes. The addition of a CCO reflects Glassbox’s ambition to move beyond product and into long-term partnership mode.
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artificial intelligence 24 Jul 2025
EX.CO, a leader in machine learning video technology, has launched a cutting-edge AI-driven taxonomy solution designed to transform how publishers classify, discover, and monetize their video content. The new feature is already live across Ziff Davis properties, including PCMag and Mashable.
This new agentic AI taxonomy leverages Large Language Models (LLMs) to automatically analyze video content frame-by-frame, generating rich metadata across more than 30 attributes—such as sentiment, tone, contextual relevance, and IAB categories. This enables publishers to convert sprawling, unstructured video archives into organized, searchable, and monetizable assets—without the manual overhead.
“EX.CO’s AI taxonomy solution has allowed us to deeply tag our extensive video library with a fraction of the necessary time,” said Dan Kamas, Senior Product Manager at Ziff Davis. “This gives the product team confidence in the recommendations being powered by this new technology.”
Unlike legacy video management systems that depend on labor-intensive tagging workflows, EX.CO’s platform brings precision automation with editorial flexibility. The system supports both industry-standard and custom classification models, enabling publishers to retain their existing editorial frameworks while enhancing them with intelligent AI tagging.
Key capabilities include:
Real-time metadata enrichment across 30+ dimensions, including safety, tone, and context.
Support for existing taxonomies, allowing seamless integration into legacy content systems.
Improved ad targeting and yield optimization, by aligning content with demand more effectively.
SEO enrichment, with taxonomy data embedded directly into video metadata.
Smarter discovery and curation, boosting both internal CMS workflows and audience-facing searchability.
"What makes this solution different isn’t just automation—it’s precision and adaptability,” said Tom Pachys, EX.CO co-founder and CEO. “We’re recreating a publisher’s unique content hierarchy with LLMs, evolving alongside editorial strategy, and translating that into monetization.”
The taxonomy engine also provides configurable confidence thresholds for category assignment, ensuring high levels of accuracy tailored to publisher needs. It is available to all EX.CO publisher partners with AI-powered analysis enabled, delivering end-to-end tagging at a fraction of the cost of manual workflows.
“Our new agentic AI taxonomy feature doesn’t just drive revenue,” added Pachys. “It deepens our value with editorial and video teams who depend on speed and accuracy to deliver great experiences.”
With this rollout, EX.CO positions itself at the forefront of AI infrastructure for digital publishers—bridging editorial precision with next-gen monetization tools at scale.
artificial intelligence 23 Jul 2025
Birdelo 2.0: A "New" PR-Tech Platform That’s Actually Been 15 Years in the Making
While PR-tech startups are having their moment, Birdelo is reminding the industry it got there first.
Originally launched in 2008 under a different name, the platform now known as Birdelo quietly solved a problem that has only recently become trendy: how to make brand-to-media collaboration more seamless. Now, with its AI-enhanced relaunch as Birdelo 2.0, co-founders Nikki Carlson and Kailynn Bowling are drawing attention to the system’s early roots—and why that matters in today’s fragmented media landscape.
“We built the original version in 2008 because we were living the pain points ourselves,” said Carlson. “We didn’t see a solution in the market—so we built one.”
Back then, Carlson and Bowling were wearing multiple hats—running ChicBlvd Magazine, launching the consumer tech brand ChicBuds, and scaling their PR firm ChicExecs. The problem? No centralized tool existed for sharing brand assets, samples, and pitches with journalists. The duo built one internally and quietly used it to power their firm for over a decade.
Fast forward to 2024, and PR-tech has become a buzzword. Yet Birdelo 2.0 isn’t just jumping on the AI bandwagon—it’s built on battle-tested infrastructure, now supercharged with automation and smarter matchmaking.
What’s New in Birdelo 2.0?
The platform now connects nearly 100,000 brands with major media outlets through a simplified interface designed to serve journalists and PR teams alike. Editors can access story ideas, affiliate-ready product links, hi-res imagery, and samples all in one place—without the usual back-and-forth emails.
Media outlets already leveraging the system include CNN, The Today Show, InStyle, Good Housekeeping, Women’s Health, GQ, and E! News—a testament to Birdelo’s quiet relevance over the years.
This isn’t a beta-stage product with bugs to iron out. It’s a refined system with over a decade of iteration behind it. The proof? A 2011 video demo of the original platform (then called the ChicExecs Media Networking System) and an 8-year-old YouTube case study showing the tool in action with Madison Media.
Birdelo’s timing couldn’t be better. As the lines blur between editorial and branded content, and journalists grow more selective in the pitches they accept, having a unified system to facilitate authentic, streamlined collaboration is invaluable.
But Birdelo isn’t chasing the hype. “This isn’t a new concept,” Bowling emphasized. “It’s a reimagining of something that’s already worked—for years.”
The startup narrative often favors flash over function. But Birdelo’s story flips the script: function first, flash later. And with AI now part of its DNA, Birdelo 2.0 is positioned to scale its quiet advantage into something far louder in today’s noisy PR-tech race.
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marketing 23 Jul 2025
Grossman Marketing Group Acquires Cooley Group, Strengthens Local Roots with National Reach
In a strategic move to deepen its capabilities and broaden its geographic footprint, Grossman Marketing Group has acquired Cooley Group, a Rochester, NY-based provider of custom promotional, print, and fulfillment services.
While many acquisitions focus solely on size or scale, this one is rooted in something far more resilient: shared values. Both companies are family-owned, people-first, and community-driven—traits that have helped them thrive in a crowded marketing services industry.
“We’re thrilled to welcome Cooley Group to the Grossman family,” said David Grossman, Co-President of Grossman Marketing Group. “We both believe our greatest asset is our people—and that’s the foundation of this partnership.”
From Upstate New York to Nationwide Reach
Founded in 1945, Cooley Group has built a stellar reputation in the Northeast for client service, workplace culture, and industry leadership. Named a Top 100 Distributor by PPAI and a Best Company to Work For in New York four years running, Cooley brings both pedigree and performance.
With deep experience in sectors like healthcare, higher education, professional services, food and beverage, and manufacturing, Cooley complements Grossman’s own industry reach—and gives Grossman added strength in key growth markets.
Post-acquisition, Cooley will continue operating under its existing name as a division of Grossman Marketing Group, retaining its full team and offices in Rochester, Syracuse, Utica, Albany, and the Hudson Valley.
Why It Matters: Capabilities, Culture, and Continuity
Grossman isn’t new to this game. Over the past decade, the company has steadily expanded through targeted acquisitions, focusing not just on capabilities, but on cultural fit. That’s why this merger clicks.
“For 80 years, we’ve helped clients showcase their brands while staying true to our local roots,” said Phil Yawman, President of Cooley Group. “But clients’ needs are changing, and we need access to more resources to keep pace. Grossman brings that—and more.”
Among those resources: Grossman’s award-winning technology stack, advanced e-commerce platforms, global logistics, and sustainability leadership. That includes SwagCycle, an industry-first program for giving branded products a second life via donation or recycling. So far, it’s redirected over $11 million in branded items from landfills and into the hands of nonprofits or reuse systems.
The Bigger Picture: A People-First Marketing Powerhouse
With Cooley now onboard, Grossman’s value proposition only gets stronger. It further positions the company as a national player with local roots—a rare blend in an industry that’s increasingly being swallowed by conglomerates or sidelined by startups.
“This is about expanding what’s possible for our clients,” said Ben Grossman, Co-President of Grossman Marketing Group. “And we’re doing it while preserving the culture and community focus that make both companies strong.”
Grossman’s growing portfolio now supports some of the world’s most recognizable organizations across sectors like higher education, healthcare, tech, and pro sports—all while maintaining its fourth-generation, family-owned ethos.
It’s not just a merger. It’s a reinforcement of what modern marketing clients want: innovation with integrity, scale with service, and growth that doesn’t forget its roots.
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marketing 23 Jul 2025
Conduent Supercharges EBT Security: Locking Features, Chip Cards, and Mobile Wallets Aim to Fight Fraud at Scale
As fraud tactics grow more sophisticated, so do the tools to stop them. Conduent Incorporated, a key player in tech-driven public service infrastructure, has unveiled major upgrades to its Electronic Benefits Transfer (EBT) solutions. These include user-controlled account locks, AI-driven fraud detection, EMV chip card readiness, and plans for mobile wallet support — all aimed at protecting recipients of government aid like SNAP from unauthorized access.
With its latest rollout, Conduent isn't just offering upgrades. It's pushing the EBT ecosystem into a future where fraud prevention is proactive, intuitive, and mobile-friendly.
At the heart of the update is a seemingly simple—but powerful—feature: the ability for recipients to lock or unlock their EBT accounts. Available via the ConnectEBT mobile app and web portal, users can block all purchases or limit transactions to their home state, instantly shutting down out-of-state misuse attempts.
Currently deployed in 12 states — including Georgia, Ohio, and Pennsylvania — the lock/unlock capability is gaining traction as agencies look to empower users while tightening fraud controls.
“Our EBT lock-and-unlock feature is one of many solutions Conduent is delivering to combat fraud that threatens taxpayer funds,” said Anna Sever, President of Government Solutions at Conduent.
This account control tool is part of Conduent’s VeriSight Anti-Fraud Suite, a layered security platform already used by several U.S. state agencies. VeriSight leverages real-time behavioral analytics to spot red flags — like repeated IVR calls from a single number — and automatically flag or block suspicious behavior.
In addition to voice channel monitoring, Conduent’s ConnectEBT app also offers real-time usage alerts, giving benefit recipients an early warning system against unauthorized transactions.
Looking ahead, Conduent is preparing to support EMV chip-enabled SNAP cards, a shift that mirrors the broader payment industry’s evolution away from magnetic stripes. These chip cards significantly reduce the risk of cloning and point-of-sale fraud — a growing threat in public assistance programs.
Conduent is also future-proofing access with mobile wallet integrations, including support for Apple Pay and Google Pay. That move not only adds convenience for users, but aligns with rising consumer expectations for digital payment flexibility.
Each year, Conduent helps disburse $85 billion in government payments, supports 2.3 billion customer interactions, and processes nearly 13 million tolling transactions per day. But public benefit programs like SNAP sit at the core of its social impact work.
In an era when fraudsters target vulnerable populations and public resources with increasing sophistication, giving recipients more control, agencies more visibility, and systems more intelligence isn’t just a technical upgrade — it’s a mission-critical necessity.
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marketing 23 Jul 2025
Marketing Firms Are Ditching Spreadsheets for Smarter Bookkeeping. Here’s Why.
As U.S. marketing and creative agencies shift to digital delivery, decentralized teams, and fast-paced client demands, one function is struggling to keep up: accounting. In an industry defined by campaign pivots, fluctuating vendor costs, and project-based billing, traditional bookkeeping is falling flat.
More firms are turning to specialized accounting & bookkeeping services—like those from IBN Technologies—to bring structure, accuracy, and insight into their financial workflows. The goal? Free up internal bandwidth and enable leadership to focus on what really matters: strategy, creativity, and client outcomes.
Ad agencies aren’t built like traditional businesses—and their books shouldn’t be either.
With every new client or campaign comes a flood of financial complexity:
Time-based invoices
Freelance contracts
SaaS subscriptions
Ad platform charges
Performance bonuses
And constant revisions to everything
In-house finance teams often find themselves buried in reconciliations, delayed reports, and misclassified expenses. Spreadsheets break. Generic accounting software falls short. And leadership loses financial visibility at precisely the moment it’s most needed.
Enter IBN Technologies, a firm with 26+ years of experience and a sharp focus on the financial intricacies of marketing, branding, and creative agencies.
What makes IBN different isn’t just automation—it’s domain expertise. Their systems are purpose-built to handle the fluid nature of agency operations and provide real-time insights that help leaders make better decisions.
IBN’s marketing-centric bookkeeping includes:
Retainer, project, and time-based invoice recording
Ad platform and bank feed reconciliation
Vendor tracking for media, tech, and freelance
Payroll and commission handling
Campaign-level P&L segmentation
CPA collaboration and tax prep
Seamless integration with tools like QuickBooks Online, Xero, and agency software
The result? Better billing accuracy, faster closes, and fewer financial surprises.
IBN’s clients include marketing agencies across the U.S.—from nimble design studios to large performance marketing teams.
One creative firm reduced admin workload by 30%, redeploying staff from back-office duties to client delivery. Another branding agency passed a financial audit with zero corrections—thanks to clean, compliant books maintained by IBN.
This isn’t just outsourced accounting. It’s an operational upgrade.
As agencies diversify services—from content creation to influencer partnerships to SaaS reselling—the complexity of billing and reconciliation scales quickly. And so do the risks of delay, error, or lost revenue.
Bookkeeping tailored to agency workflows gives firms a competitive edge:
Faster financial reporting
Confident client billing
Smarter budgeting
Healthier cash flow
Less admin, more creative execution
IBN Technologies provides that edge.
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