Five9 has been named to the CRN 2026 AI 100 list for the third consecutive year, reinforcing its position in the rapidly evolving AI-powered customer experience (CX) market. The recognition highlights how enterprise contact center platforms are shifting from automation tools to intelligent, AI-driven engagement systems. Recognition lists rarely move markets on their own—but they often signal...
customer experience management 5 May 2026
Exigent is consolidating its multi-brand marketing operations with the rollout of Salesforce Account Engagement, implemented in partnership with WhiteRock. The move reflects a growing enterprise trend toward centralized marketing automation systems that unify demand generation, customer data, and campaign execution across distributed business units. Exigent’s deployment of Salesforce Account...
marketing 5 May 2026
Planview and Highspot have unveiled new agentic AI capabilities aimed at reshaping enterprise resource management and go-to-market (GTM) execution. The announcements highlight a broader shift toward managing AI agents as operational resources alongside human teams across portfolios, marketing, and revenue functions. Enterprise software is entering an “agentic” phase, where artificial intelligence...
artificial intelligence 5 May 2026
Creatio is challenging traditional SaaS economics with a new “Unlimited” pricing model that removes seat-based licensing constraints. The move reflects a growing shift in enterprise software as AI agents—not just human users—become central to executing workflows at scale. Enterprise software pricing is undergoing a structural rethink. For decades, SaaS platforms have relied on per-user licensing...
artificial intelligence 5 May 2026
Flowgear has launched a new AI-powered Runtime for its Integration Platform as a Service (iPaaS), introducing built-in copilots and performance upgrades aimed at accelerating enterprise automation. The release reflects a broader shift in enterprise software toward AI-assisted development, real-time orchestration, and scalable integration infrastructure. Enterprise integration is undergoing a...
artificial intelligence 5 May 2026
HUMAIN is expanding its partnership with Amazon Web Services to launch HUMAIN ONE, a generative AI operating system designed to help enterprises build, deploy, and govern autonomous AI agents at scale. Positioned as an enterprise-grade AI orchestration layer, the platform reflects a growing shift from experimental AI deployments to production-ready, agent-driven business systems. The race to...
artificial intelligence 5 May 2026
EVERYWHERE Communications and Parsons Corporation have partnered to develop resilient, beyond-line-of-sight autonomous drone operations under a U.S. Small Business Innovation Research (SBIR) initiative. The collaboration targets one of the most persistent challenges in unmanned systems: maintaining reliable communication and data flow in disconnected or contested environments. Autonomous drones...
artificial intelligence 5 May 2026
Sedgwick has introduced Omni, a fully integrated digital ecosystem designed to transform claims and risk management through artificial intelligence, data analytics, and automation. Unveiled at RISKWORLD 2026, the platform signals a broader shift toward AI-driven operational intelligence in the insurance and enterprise risk landscape. Sedgwick’s launch of Omni represents more than a product...
artificial intelligence 5 May 2026
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