marketing 9 Jun 2025
Arreya, a pioneer in visual communication with nearly 30 years of experience, is revolutionizing digital signage. With its newest integration with the Amazon Signage Stick, Arreya empowers users to launch professional-grade signage in just minutes—no complex installation or technical know-how required. This plug-and-play solution redefines accessibility and simplicity for businesses and organizations of all sizes.
1. True Plug-and-Play Simplicity
Quickly turn any screen into a digital signage display
No technical expertise needed—ideal for teams without IT departments
Minimal setup time means faster communication deployment
2. Arreya’s Powerful Cloud-Based Software
All-in-one platform with Creative Studio for custom content creation
Remote content management and real-time updates
Reliable performance across devices with cloud delivery
3. Enhanced User Experience
Intuitive design tools make content creation accessible for all skill levels
Designed for speed, flexibility, and customization
24/7 support ensures seamless implementation and long-term reliability
Todd Burgess, Owner at Arreya
"The Amazon Signage Stick’s ease of use, paired with our robust Arreya platform, makes launching impactful digital signage a breeze."
Jill Burgess, President at Arreya
"This collaboration truly democratizes digital signage. The ability to get started quickly and easily is a massive win."
Accessible to All:
Eliminates traditional barriers like expensive hardware and technical setup
Ideal for schools, retail stores, corporate offices, and more
Fast Time-to-Impact:
Get up and running in minutes
Begin engaging customers and employees instantly
Free Trial Opportunity:
30-day free trial lets users explore the platform risk-free
Perfect for testing scalability and impact before commitment
The integration of Arreya with the Amazon Signage Stick signals a new era of accessible, effective, and scalable digital signage. Whether you're a local retailer or a global enterprise, this solution empowers you to communicate visually—faster and easier than ever before.
Try it today—launch your 30-day free trial of Arreya and redefine how you connect with your audience.
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artificial intelligence 9 Jun 2025
Iterable, the AI-powered communication platform, has introduced AI Query Summary, a new addition to its Smart Segmentation capabilities. Built with Amazon Bedrock from AWS, this feature automatically translates complex segmentation logic into easy-to-understand natural language—streamlining workflows, preventing errors, and making real-time audience targeting more accessible to marketers. This release marks a major step in transforming segmentation from a technical obstacle into a strategic enabler.
Why segmentation has been difficult:
Audience queries often contain intricate logic with dozens of conditions.
Manual review and interpretation increase the risk of human error, inefficiency, and delays.
Handoffs between team members suffer due to lack of clarity and documentation.
Traditional segmentation bottlenecks:
Time-consuming validation of audience logic.
Limited ability to scale or replicate segments across teams.
Dependence on technical or data experts to translate conditions.
Features of AI Query Summary:
Automatically translates complex audience rules into natural language explanations.
Enables team members to quickly validate, understand, and act on segmentation logic.
Reduces handoff friction by eliminating the need for manual list descriptions.
Real-world impact:
“It completely solved our handoff problem,” says Aaron Flatt, Director of Growth Marketing at Realtors Property Resource.
“Now, anyone on the team can understand what a segment does and why it exists.”
AI Query Summary is part of Iterable’s broader Smart Segmentation feature set, delivering an advanced segmentation experience that is:
1. No-code and intuitive
Visual interface with drag-and-drop ease.
Removes reliance on technical teams for query building.
2. Intelligent and dynamic
Combines behavioral, demographic, and AI-generated user data.
Includes real-time audience counts and predictive insights like Brand Affinity and Predictive Goals.
3. Error-resistant
Built-in logic checks and intelligent guardrails flag errors before activation.
Reduces missteps caused by overlapping or missing criteria.
4. Future-focused
Designed for scalability across teams and campaigns.
Ready for moments-based marketing and personalized engagement at scale.
Amazon Bedrock’s role in AI Query Summary:
Offers secure, scalable access to leading foundation models.
Enables real-time generative AI functionality embedded directly in Iterable’s platform.
Supports privacy, security, and responsible AI usage standards.
Benefits of AWS partnership for Iterable:
50% faster research-to-implementation turnaround times.
Cost-efficient development of advanced AI-powered features.
Seamless access to enterprise-ready infrastructure for ongoing innovation.
“Our work with AWS is accelerating our roadmap,” said Andrew Boni, CEO and Co-founder at Iterable.
“AI Query Summary is just the beginning of how we plan to reimagine marketing operations with AI.”
How Iterable Smart Segmentation helps marketers:
Faster audience building with natural-language summaries.
Greater accuracy in targeting and personalization.
Improved collaboration across marketing, product, and data teams.
Time saved on manual reviews and list documentation.
Marketer use cases:
Launching time-sensitive campaigns with confidence.
Sharing segments across departments with full context.
Rapidly testing and scaling campaigns without data ambiguity.
Iterable’s AI Query Summary is more than just a feature—it’s a rethinking of how segmentation should work in the modern marketing landscape. Powered by AWS’s generative AI technology, this innovation allows teams to work faster, collaborate better, and make smarter decisions based on reliable, interpretable audience data.
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marketing 9 Jun 2025
The Out-of-Home (OOH) streaming and advertising space is on the brink of a major transformation. Loop Media, Inc. (“Loop TV”) and View Television Network, Inc. (“View TV”) have entered into a strategic partnership aimed at reshaping how content and advertising are delivered to audiences outside the home. This collaboration promises to drive significant industry growth, bolster monetization, and provide innovative solutions for businesses in bars, gyms, restaurants, salons, and retail outlets across North America.
Industry trends and challenges:
Rapid expansion: More than a dozen operators now stream content to over 1 million screens nationwide.
Monetization barriers: OOH streaming faces industry-wide obstacles:
Inconsistent programmatic ad sales credibility.
Lack of a standardized classification for OOH advertising.
Narrow definitions of Connected TV (CTV) limited to in-home use.
Loop TV’s position:
Established leader in OOH streaming with a strong network presence.
Active in multiple verticals: bars, restaurants, gyms, salons, and retail spaces.
Seeking solutions to unlock scalable monetization amid market challenges.
What the partnership includes:
Immediate integration of View TV’s SaaS platform (View TV Clarity) into Loop TV’s infrastructure.
Access to premium content broadcasting through View TV Cloud.
Legal content streaming in hospitality environments without complex setups.
Strategic advantages:
Monetization boost: View TV Clarity enhances revenue potential through transparency and simplified ad delivery.
Premium content access: Hospitality venues can now offer high-quality television channels rivaling traditional cable, legally and easily.
Operational efficiency: Reduces technological barriers for content deployment and advertising activation.
“Loop TV is pioneering the CTV OOH space... We are excited to help develop and lead this next phase of growth with them.”
– Jamie Branson, CEO of View TV
About View TV Clarity:
AI-enabled SaaS platform purpose-built for the OOH and CTV markets.
Brings clarity, compliance, and control to content delivery and monetization.
Designed for both small and large operators in streaming and OOH advertising.
Platform capabilities:
Seamless integration of premium content libraries.
Transparent ad inventory and yield management.
Streamlined compliance and broadcasting within public venues.
Leadership remarks:
“We’ve had to fight many battles... but we’re confident in the opportunity to monetize and expand through View TV.”
– Justis Kao, Interim CEO of Loop Media, Inc.
What’s next:
Leverage View TV’s content and monetization infrastructure.
Expand Loop TV’s footprint in existing and new verticals.
Position as the leading player in the fast-evolving OOH entertainment landscape.
The partnership between Loop TV and View TV marks a pivotal shift in how OOH streaming and advertising will function moving forward. With content delivery simplified, monetization enhanced, and a shared vision for the future, this alliance is set to lead the next phase of growth in a sector ripe for innovation.
The partnership is effective immediately, signaling swift action and impact. Together, Loop TV and View TV are not just adapting to industry changes—they are defining them.
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digital commerce 9 Jun 2025
The global e-commerce industry is poised for significant expansion, expected to more than double in value from US$ 6.56 trillion in 2024 to US$ 12.63 trillion by 2033. This growth, at a compound annual growth rate (CAGR) of 7.54%, is being driven by innovations in artificial intelligence, expanding cross-border commerce, 5G technology, and heightened investment in secure digital infrastructure. As global consumption patterns evolve, the digital commerce landscape continues to adapt, bringing new opportunities—and challenges—to businesses and consumers worldwide.
AI is transforming customer engagement by enabling personalized recommendations, dynamic pricing, and customer journey optimization.
Virtual fitting rooms, like Zalando's 2023 launch, are reducing return rates and improving buyer confidence.
AI-driven analytics offer real-time insights into market behavior and predictive demand planning.
High-speed internet and smartphone penetration are making international markets more accessible.
Digital payment platforms simplify transactions across borders.
Advancements in third-party logistics ensure faster, more reliable delivery worldwide.
M-commerce is being fueled by mobile-first consumer behavior, simplified app-based shopping, and mobile wallets.
Platforms like Instagram and Facebook are blurring the lines between social engagement and shopping, enabling instant purchases through in-app browsing.
The rollout of 5G networks enhances digital experiences through low-latency, high-speed connectivity.
Enables live product demos, AR try-ons, and interactive shopping events.
Improves streaming quality and immersive content delivery, enriching mobile commerce.
To ensure safe transactions, platforms are implementing:
Biometric authentication
AI-based fraud detection
End-to-end encryption
Compliance with global standards like GDPR and CCPA helps retain consumer trust and reduce breach liabilities.
Rising e-commerce activity increases cybersecurity threats and data breach risks.
Strict compliance with regulations (GDPR, CCPA) is necessary for global operations.
Continuous investment is needed in security infrastructure and employee training.
High return rates, particularly in fashion and electronics, inflate operational costs.
Platforms must optimize reverse logistics while maintaining customer satisfaction.
AI-driven return predictions and customer service automation are emerging solutions.
Developing economies face infrastructure limitations affecting last-mile delivery.
Inventory management, delivery partner coordination, and payment reconciliation are core operational hurdles.
Remains a global leader in e-commerce with mature infrastructure.
Mobile and social commerce are shaping the next phase of growth.
Challenges include cybersecurity threats and efficient returns processing.
E-commerce expansion is driven by consumer preference for online grocery and electronics.
The country faces compliance challenges under strict GDPR regulations.
Focus on data protection and localized digital services is essential.
One of the fastest-growing markets, with youth-driven digital adoption.
Mobile usage and regional e-commerce platforms are on the rise.
Logistics optimization and secure payment systems are primary focus areas.
High internet penetration and digital-savvy consumers drive market growth.
Strong adoption of cashless payment systems.
Key hurdles include logistics efficiency and building consumer trust in online platforms.
Smart logistics and AI-based inventory systems will make global order fulfillment faster and more accurate.
Integration of augmented reality (AR) and virtual reality (VR) into e-commerce interfaces will enhance shopping experiences.
Voice commerce and AI-powered chatbots will play a larger role in customer interaction.
As technology advances, consumer expectations will increase, requiring platforms to continuously innovate.
The global e-commerce market is on a transformative trajectory, propelled by cutting-edge technologies, cross-border access, and evolving consumer behavior. Despite persistent challenges in privacy, logistics, and compliance, the sector remains ripe with opportunity. As platforms evolve and integrate new capabilities, businesses that embrace agility, personalization, and trust will be best positioned for sustainable success.
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digital transformation 9 Jun 2025
In a bold move to modernize its data infrastructure and enhance the customer experience, Aviva plc, the UK’s leading diversified insurance and wealth management business, has announced the successful deployment of the Reltio Data Cloud™. The initiative aims to replace Aviva’s fragmented legacy systems with a scalable, cloud-native platform to support real-time data integration, AI-driven innovation, and future-ready customer engagement.
This milestone marks a significant pivot for Aviva—from operating with multiple master data management (MDM) platforms to a single, unified customer data ecosystem that enables personalized, intelligent, and responsive interactions across the enterprise.
Prior to adopting Reltio, Aviva faced substantial obstacles in creating a 360° view of its customers:
Multiple disconnected MDM systems: One platform served operational/digital needs, while another was used for marketing and analytics.
Inconsistent and duplicated customer profiles: Prevented seamless handoffs between business units.
Slow, siloed data updates: Limited the ability to act on customer behavior in real time.
These challenges hindered innovation and made it difficult for teams to launch personalized experiences or capitalize on customer insights.
After a comprehensive vendor evaluation, Aviva selected the Reltio Data Cloud™ for its:
Cloud-native architecture: Designed for scale and elasticity across workloads.
Real-time data unification: Enables near-instant profile updates across channels.
Robust data quality and standardization: Ensures consistency and trust in every customer interaction.
Proven track record in regulated industries: Critical for a company operating under stringent data and compliance regulations.
With Reltio in place, Aviva has laid the foundation for future innovation in customer experience, regulatory compliance, and data-driven decision-making.
The implementation was executed in collaboration with a Reltio Premier Delivery Partner experienced in enterprise-scale MDM transformations. Highlights include:
Rapid onboarding: Migration of 37 million customer profiles within weeks of platform readiness.
Unified platform for multi-team use: Supports customer service, fraud prevention, policy management, and more.
Cross-functional accessibility: Departments across Aviva now leverage the same golden record for each customer.
With the Reltio Data Cloud as its backbone, the MyAviva app now provides customers with real-time access to policies, claims, and account information, enhancing transparency and engagement.
Improved Data Quality: Clean, unified, and deduplicated records enhance trust across teams.
Faster Prospect Engagement: Teams can now identify, qualify, and convert leads more effectively.
Elevated Customer Service: Operational staff have access to timely, complete profiles, enabling faster resolutions.
Enhanced Policy Management: From onboarding to claims processing, data latency has been reduced to near-zero.
“We are already seeing great progress toward achieving our data transformation goals of improving customer service while generating additional business value,” said Bijan Yeylaghi, Chief Customer Data Officer, Aviva.
Manish Sood, Reltio’s Founder and CEO, framed the partnership as a future-facing investment:
“Legacy MDM was built for data at rest. The future belongs to data in motion. Aviva didn’t just choose a solution for today; it invested in a future where data agility is paramount, especially in the age of AI.”
This forward-looking vision reinforces the idea that real-time data capabilities are now essential to compete in customer-centric markets.
Having completed the initial phase focused on operational and customer service data, Aviva is now expanding its Reltio deployment to include:
Marketing segmentation and personalization
Advanced analytics and predictive modeling
Third-party data enrichment for deeper customer insights
This expansion positions Aviva to become a leader in AI-driven customer engagement and data monetization strategies in financial services.
Aviva’s successful deployment of Reltio Data Cloud is a landmark moment in its digital transformation journey. With a unified, real-time data platform in place, the company is well-positioned to:
Enhance the customer experience through intelligent personalization
Improve operational efficiency through real-time data sharing
Drive innovation and growth with trustworthy, integrated customer data
As organizations across industries look to escape the limitations of legacy MDM systems, Aviva provides a compelling blueprint for transformation.
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business 9 Jun 2025
In a move to modernize business communication and enhance customer engagement, Reynwood Communications, a leading provider of hosted voice and unified communications solutions for small and mid-sized businesses (SMBs), has announced the official launch of TextAware.
Powered by Clerk Chat, TextAware empowers businesses to send and receive text messages directly through their existing business phone numbers, eliminating the need for disruptive number porting or complicated configurations.
TextAware is fully integrated into Reynwood’s hosted voice platform, allowing customers to enable SMS communication on the same numbers they already use for voice calls. This marks a strategic evolution in Reynwood’s product suite, enhancing business responsiveness and operational efficiency while maintaining control, professionalism, and compliance.
“This is a natural evolution of Reynwood’s mission to make business communication more intelligent, responsive, and accessible,” said Rich Kelly, Founder and CEO of Reynwood Communications.
“With TextAware, powered by Clerk Chat, our clients can now turn their existing phone lines into modern messaging engines – without compromising quality, security, or compliance.”
TextAware isn't simply an SMS forwarding tool—it is a business-grade messaging platform designed for operational scale and regulatory adherence. Highlights include:
No Number Porting: Businesses keep their current phone numbers, avoiding service disruptions.
10DLC Compliance: Supports proper registration for carrier-verified business texting.
AI-Enhanced Interactions: Automate responses and intelligently route inquiries.
Voice & SMS Separation: SMS services run independently of voice, ensuring no call interference.
CRM Sync: Bi-directional sync with CRM platforms for enhanced data and engagement tracking.
Bulk Messaging: Ideal for campaigns, notifications, and operational updates.
Security and Privacy: End-to-end encryption and opt-in/out controls meet enterprise standards.
These features are particularly critical for SMBs navigating the complex terrain of digital customer service while trying to match the responsiveness of enterprise competitors.
TextAware is the result of a strategic partnership with Clerk Chat, a pioneer in business texting solutions. The collaboration combines Reynwood’s expertise in VoIP and unified communications with Clerk Chat’s robust SMS messaging infrastructure and compliance capabilities.
“Partnering with Reynwood allows Clerk Chat to reach innovative businesses that prioritize meaningful customer connections,” said Alexander Haque, CEO and co-founder of Clerk Chat.
“Together, we’re making it easier for companies to engage with their audiences through the messaging channels they already know and trust.”
With consumer expectations for instant communication at an all-time high, SMS remains one of the most effective and widely-used channels, boasting open rates over 90%. Yet, many SMBs have lacked a reliable, secure, and scalable solution for integrating SMS into their existing workflows—until now.
TextAware democratizes access to modern communication tools, enabling:
Local retailers to confirm orders or appointment reminders.
Legal and financial firms to engage clients securely and compliantly.
Service companies to streamline field communications and updates.
Sales teams to close deals faster through instant follow-ups.
Compliance with A2P 10DLC standards, GDPR, and opt-in/out mechanisms ensures that businesses using TextAware are protected from penalties and customer backlash. As text messaging becomes increasingly regulated, TextAware offers future-proof messaging built for growth.
From AI-powered workflows to potential integrations with platforms like HubSpot, Salesforce, or Zendesk, Reynwood and Clerk Chat are paving the way for intelligent, automated, and regulation-compliant messaging.
With the launch of TextAware, Reynwood Communications extends its position as a trusted leader in SMB communication by delivering a much-needed bridge between traditional voice service and modern messaging convenience.
This rollout underscores a broader shift toward unified, omnichannel communication strategies—even for smaller enterprises with limited IT resources.
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artificial intelligence 9 Jun 2025
When McDonald’s AI suggested a "sundae with extra sadness," marketers cringed. Customers, however, laughed—and bought. The late-night campaign saw an 18% spike in sales and a surge in social sharing, not despite the AI's absurdity, but because of it.
In a marketing landscape obsessed with optimization and control, a new framework is challenging everything we thought we knew about artificial intelligence: Ethical Chaos.
Coined by marketing strategist Josh Weaver—whose campaigns have boosted brand awareness at The Trevor Project by 40% and driven $12M initiatives at VICE Media—Ethical Chaos reframes AI’s most unpredictable behaviors as assets rather than bugs.
“Everyone’s trying to cage AI like it’s some rabid animal,” Weaver explains. “The brands winning today aren’t trying to make AI behave. They’re teaching it to misbehave productively.”
Welcome to the AI marketing renaissance—where “mistakes” aren’t failures, but goldmines.
Let’s be clear: this isn’t about glitch marketing or riding viral moments by accident. Ethical Chaos is strategic unpredictability—inviting AI to color outside the lines in ways that unlock creativity, emotion, and authenticity.
When Wendy’s AI-generated social posts began roasting customers with cutting wit, some initially assumed a rogue intern had taken over the account. In reality, the AI had been given latitude to lean into personality—and the gamble paid off with a 400% increase in engagement.
Instead of backpedaling, the brand embraced the voice. It became not just a marketing tool, but an identity.
“People don’t want safe—they want real,” said one Wendy’s strategist. “And sometimes, real means a little weird.”
Weaver’s framework breaks down into four deceptively simple, deeply provocative tenets:
Consumers can tell when AI is involved. Pretending otherwise damages trust. Instead, brands should highlight AI involvement:
“This playlist was curated by our beautifully unhinged AI” isn’t just honest—it’s memorable.
Let the user choose: do they want standard messaging, or to roll the dice with the AI’s “creative” mode?
Spotify, for example, offered AI-generated playlists with themes like “Tuesday feelings of suburban ennui.” These weren’t errors; they were viral hits—shared millions of times by users who finally felt seen in their weirdness.
Not every “hallucination” is valuable. The chaos must serve a purpose—whether it evokes laughter, solves a unique need, or sparks conversation.
Case in point: McDonald’s sundae campaign. Odd, yes. But deeply resonant with late-night audiences who found humor and catharsis in the unexpected.
When it comes to health, finance, or safety, humans still steer the ship. But in brand voice, entertainment, and engagement? Let AI run a little wild.
“Legacy MDM was built for data at rest,” said Reltio CEO Manish Sood in a different context. “The future belongs to data in motion.” The same goes for marketing creativity.
Far from a fringe philosophy, Ethical Chaos is already proving its ROI.
McKinsey reports a 66% average revenue increase among companies using generative AI in marketing—higher among brands that embrace AI unpredictability.
Heinz’s A.I. Ketchup campaign, which let DALL·E 2 imagine surreal ketchup ads, netted 1.15 billion earned impressions.
Duolingo’s accidentally threatening notifications (“You haven't practiced. We’re watching.”) were so popular that they became a core part of the brand’s voice.
AI’s “weirdness” may be the most human thing about it.
According to Weaver, the marketing world has spent too long trying to make AI replicate human logic—missing the fact that its non-human perspective is its biggest asset.
“Perfection doesn’t drive engagement. Perfection is boring,” Weaver says. “Hallucinations are where the good stuff is hiding.”
And he's not alone. A Gartner CMO survey shows that 80% of marketing leaders are deploying generative AI with expectations of 5%+ topline growth. But the winners are those actively co-creating with AI, not just tasking it with grammar corrections and image resizing.
Weaver raises a point few dare to utter aloud: Not all your customers will be human.
“Your next customer might be an AI agent shopping for a family of six. It might interpret brand personality differently—or prioritize factors humans ignore. You need content that speaks to them, too.”
This isn’t science fiction. AI shopping assistants, intelligent agents, and autonomous bots are already influencing B2B and B2C transactions. Marketing that makes sense to humans—but also resonates with machine logic—is becoming essential.
Regulators are scrambling to set ethical standards around AI, and Ethical Chaos might offer a compliant, consumer-friendly path forward.
By being transparent about AI's role and giving users agency, brands can outperform legal requirements while deepening trust.
Think:
“This email was AI-generated. Want the human version? Click here.”
“Feeling adventurous? Let our AI cook up your next meal plan.”
“Warning: This chatbot is creatively unhinged.”
Weaver’s vision isn’t about replacing creativity with code. It’s about finding creative freedom inside the algorithms—and letting AI teach us something about ourselves in the process.
So maybe the next time your AI suggests “a burger for people who cry in parking lots,” don’t delete it. Test it. Share it. Let it surprise you.
Because in the age of generative everything, the brands that win won’t be the most polished—they’ll be the most unpredictably human.
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digital transformation 9 Jun 2025
Applicate Commerce, a prominent distributor of applied architectural products, has announced a strategic leadership enhancement with the appointment of John Mittenthal to its Board of Directors. This move aims to solidify the company’s long-term growth strategy and expand its national footprint.
John Mittenthal is a 30-year veteran at Applicate Commerce.
He currently serves as Executive Vice President.
His leadership has shaped the company’s financial and operational trajectory.
Played a central role in crafting and executing the company's financial strategy.
Instrumental in driving sustainable operational growth over three decades.
Known for navigating complex market dynamics and maintaining business resilience.
His appointment to the Board amplifies his influence on key business decisions.
Will provide additional strategic insight during a time of national expansion.
Expected to guide innovation, operational efficiency, and digital evolution.
Andrew Walsh, President & CEO: Emphasized Mittenthal’s ability to execute in dynamic conditions and his value as a strategic advisor.
John Mittenthal: Expressed enthusiasm for furthering the company’s market position and pursuing future growth opportunities.
With John Mittenthal joining its Board of Directors, Applicate Commerce is reinforcing its commitment to strategic expansion and operational excellence. His proven leadership and vision are expected to play a critical role as the company scales its distribution capabilities and digital initiatives nationwide.
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