digital marketing 28 Mar 2025
The digital marketing landscape is evolving rapidly, and in 2025, the relationship between branding and search engine optimization (SEO) has become stronger than ever. Actual SEO Media, Inc. highlights how businesses can leverage brand identity to enhance organic visibility and long-term success in search rankings.
Unlike the past, where branding and SEO were viewed as separate strategies, Google’s search algorithms now prioritize trust, authority, and brand recognition. This shift means that companies with a well-established brand presence are experiencing higher visibility and improved rankings, even in highly competitive industries.
Search engines are increasingly measuring how well-known and trusted a brand is. While Google has not explicitly confirmed branding as a direct ranking factor, several indicators contribute to higher rankings:
Branded Search Queries – When users search for a company’s name or product directly, it signals trust and relevance. A higher volume of branded searches suggests strong audience awareness.
User Interaction with Brand Content – Engagement with branded content across platforms, including click-through rates and dwell time, influences search rankings.
Consistent Online Presence – Active branding across websites, social media, and third-party sites establishes authority and credibility.
This aligns with Google’s E-E-A-T framework (Experience, Expertise, Authoritativeness, Trustworthiness), which rewards brands that demonstrate trust and expertise across multiple platforms.
High-quality, informative content strengthens both SEO and brand positioning.
By addressing industry-relevant topics, businesses build thought leadership and increase visibility in search results.
Consistently publishing expert content improves a site’s topical authority, making it a trusted resource.
Schema markup and metadata help search engines understand brand-related content, improving its display in search results.
Features like rich snippets, knowledge panels, and FAQ sections drive higher click-through rates and visibility.
Google Business Profiles, local citations, and map listings reinforce a brand’s local presence and credibility.
Auto dealerships, law firms, and healthcare providers can benefit from localized SEO by ensuring accurate business details and location-based content.
High-quality backlinks from reputable sources act as endorsements for a brand’s credibility.
Press mentions, research studies, and industry collaborations enhance brand authority and organic search rankings.
Fast-loading websites, mobile responsiveness, and intuitive navigation improve user experience.
Positive UX signals (low bounce rates, high engagement) lead to better SEO performance and stronger brand perception.
Google is shifting from keyword-focused rankings to entity-based search, where well-defined brands and authoritative sources receive priority. Businesses must:
Strengthen their digital footprint across multiple platforms.
Maintain consistent branding with unified messaging, visuals, and tone.
Ensure their brand is recognized as an authoritative entity in their niche.
As artificial intelligence (AI) and machine learning influence search algorithms, businesses must:
Optimize for user intent by delivering relevant, brand-aligned content.
Utilize personalization and behavioral insights to tailor messaging and engagement.
Online reviews, social media engagement, and third-party mentions contribute to a brand’s credibility.
Companies must actively monitor and enhance their digital presence to maintain trust and influence search rankings.
In 2025, SEO is no longer just about keywords—it’s about brand recognition, trust, and digital authority. Businesses must go beyond ranking for search terms and focus on building a strong, memorable brand presence.
By combining SEO best practices with strategic branding efforts, companies can enhance their search visibility, foster audience trust, and drive long-term growth.
customer experience management 28 Mar 2025
EngageLab, a subsidiary of Aurora Mobile, is a world-leading omnichannel customer engagement platform providing businesses with cutting-edge messaging solutions. Designed to enhance customer communication platforms (CCMs), EngageLab helps businesses improve user engagement, optimize workflows, and drive conversions through personalized, efficient messaging.
Customer communication platforms play a critical role in managing interactions across multiple touchpoints. However, they require a robust, scalable messaging infrastructure to ensure seamless communication and maximize engagement. EngageLab’s advanced technology delivers high reliability, personalization, and automation, making it the ideal partner for CCMs.
As part of EngageLab’s ecosystem, SendCloud (another Aurora Mobile subsidiary) recently partnered with SaleSmartly, a leading customer communication platform, to enhance its email marketing capabilities.
Improved Email Deliverability
SaleSmartly sends 400,000+ triggered emails per month via SendCloud.
Achieves an impressive 96% email delivery rate and 20%+ open rate, making email a critical channel for engagement.
Real-Time Email Analytics
Provides insights into open rates, click-through rates, and conversions, enabling data-driven decisions for optimizing campaigns.
Seamless API Integration
SendCloud’s email services integrate via API into SaleSmartly’s platform, ensuring smooth user experiences and easy campaign management.
EngageLab’s platform provides seamless, multi-channel communication, integrating:
Email, AppPush, WebPush, SMS, WhatsApp, and OTP (One-Time Passwords).
A unified API that reduces development time and simplifies operations.
40% higher push delivery rate than industry competitors.
99.97% email delivery rate powered by a global infrastructure with five strategically located nodes, ensuring:
Fast, reliable message delivery across all channels.
High concurrency and availability, even during peak traffic.
Marketing automation enables personalized messaging based on:
Customer behavior, preferences, and demographics.
Dynamic content capabilities allow real-time message customization, boosting engagement and conversions.
EngageLab ensures full compliance with global regulations, including:
GDPR, DPPA, and local data privacy laws.
Provides dedicated IPs, automated failover, and enterprise-grade security for secure messaging.
EngageLab is revolutionizing customer communication platforms with omnichannel engagement, high reliability, personalization, and compliance. With its advanced infrastructure and proven success, businesses can seamlessly connect with customers, drive higher engagement, and optimize marketing efforts.
marketing 28 Mar 2025
Hotwire Global, a leading communications and marketing consultancy, has announced the launch of its global AI Lab, reinforcing its commitment to AI-driven insights and intelligence. This initiative aims to develop advanced AI tools to enhance marketing, media relations, and business strategy while accelerating AI adoption across the agency.
The AI Lab introduces Hotwire Spark, an AI-powered search discovery platform, and Hotwire Ignite, an agentic AI account intelligence tool. These solutions, now available, are designed to deliver smarter insights, streamline workflows, and optimize client impact.
Matt Oakley, previously Global Head of Data and Analytics, has expanded his role to Global SVP, Analytics and AI. Now based in San Francisco, he leads a specialized R&D team across multiple global markets, including the US, UK, Singapore, India, and Europe.
Hotwire Global’s AI Lab builds on the agency’s extensive AI innovations over the past year.
Previously known as GAIO.tech, Hotwire Spark helps brands analyze how their products and messaging appear in AI chatbots such as ChatGPT, Copilot, and Gemini.
Clients, including Pure Storage and Equinix, use this tool to track AI-generated search results and the sources shaping customer perceptions.
Recent updates include:
AI agents that aggregate data across multiple sources.
Synthetic personas to understand audience-specific search results.
Hotwire Ignite employs a Retrieval-Augmented Generation (RAG) framework to integrate external data (web, technographic, wallet data) with internal business signals.
This enables:
Faster target account prioritization.
Enhanced account-based marketing (ABM) strategies.
Real-time program effectiveness tracking.
Clients such as Red Hat and SAP Concur have been beta testing Hotwire Ignite with positive results.
Matt Oakley now leads AI and analytics initiatives globally, ensuring AI solutions are aligned with real-world client needs.
The AI Lab is backed by a dedicated R&D team of data scientists, developers, and analysts across multiple regions.
Hotwire’s AI strategy focuses on enhancing data-driven decision-making and accelerating AI adoption for clients.
Hotwire Global has solidified its position as an industry leader in AI-powered marketing and PR through:
AI Beyond Efficiency Report Series – Created in collaboration with think tank House of Beautiful Business, these reports help businesses navigate the evolving AI landscape.
Industry Recognition & Events – Hotwire has presented AI insights at major events, including:
World Economic Forum with Swisscom
Constellation Research’s Connected Enterprise
6sense Breakthrough
PR Week AI Deciphered
PRovoke Summit North America
Award Nominations – Hotwire Global has been shortlisted for PRovoke’s Data-Driven PR Agency of the Year (2025), further validating its impact in AI and analytics-driven PR strategies.
With the launch of its global AI Lab, Hotwire Global is setting new industry benchmarks in AI-driven marketing and communications. By developing cutting-edge AI solutions like Hotwire Spark and Ignite, and fostering AI thought leadership, the agency is helping clients stay ahead in an AI-powered digital world.
machine learning 28 Mar 2025
3Play Media, a leader in media accessibility solutions, has launched its global linguist marketplace alongside AI-powered localization services. This expansion aims to help businesses in media, entertainment, and enterprise streamline captioning, dubbing, and subtitling as they scale internationally.
With the European Accessibility Act (EAA) set to take effect in June 2025, 3Play Media’s AI-driven solutions ensure organizations meet captioning and audio description compliance requirements across multiple languages.
3Play Media’s AI-enabled workflows empower organizations to:
Automate media accessibility for faster and cost-effective localization.
Ensure compliance with international accessibility regulations like the EAA.
Support subtitles, dubbing, and captions across multiple languages.
Maintain high-quality localization for diverse video content, from full-length series to training materials.
“Our AI-enabled solutions integrate seamlessly into content workflows, ensuring businesses stay compliant with EAA requirements while maintaining quality.” — Josh Miller, Co-CEO & Co-Founder, 3Play Media
3Play Media processes thousands of captioning and audio description requests daily, with turnaround times from days to hours.
With the launch of its global linguist marketplace, the company is:
Expanding into multilingual subtitling and dubbing beyond U.S. English.
Scaling global accessibility services with the same speed and efficiency as its English-based solutions.
Leveraging a distributed workforce of linguists to ensure quality localization.
“It was only a matter of time before we expanded our proprietary model to support global languages.” — Chris Antunes, Co-CEO & Co-Founder, 3Play Media
To accelerate adoption, 3Play Media is partnering with charter customers to refine localization workflows.
Gaia, Inc., a long-time 3Play Media customer, is using the new solutions to:
Make French and German video content EAA-compliant.
Maintain high-quality standards across localized media.
Leverage cost-effective AI-powered accessibility services.
“3Play delivers consistent quality, and we trust them to support new languages in a scalable, cost-effective way.” — Lorraine Lynch, Head of Digital Operations, Gaia, Inc.
With the EAA’s 2025 compliance deadline approaching, businesses must act fast to ensure video accessibility and localization at scale. 3Play Media’s AI-driven solutions and global linguist marketplace provide a seamless, efficient, and high-quality approach to meeting these demands.
marketing 28 Mar 2025
ZoomInfo, the leading Go-To-Market (GTM) Intelligence Platform, has once again proven its industry dominance by securing 150 No. 1 rankings in G2’s Spring 2025 Reports.
This milestone reflects ZoomInfo’s unparalleled customer satisfaction and market presence, reinforcing its role as the go-to solution for sales, marketing, and revenue teams across 35,000+ businesses.
ZoomInfo achieved No. 1 rankings in 63 Enterprise reports, solidifying its reputation as a trusted solution for large-scale organizations.
Key highlights include:
Top-ranked Enterprise solutions for:
Sales Intelligence
Buyer Intent Data
Marketing Account Intelligence
Lead Intelligence
Market Intelligence
Account Data Management
Visitor Identification
Lead Capture & Mining
Email Verification
No. 1 in the Buyer Intent Data Overall Grid for 19 consecutive quarters.
Swept all four grids in Market Intelligence and Email Verification.
“ZoomInfo’s GTM Data Universe—powered by AI, real-time insights, and best-in-class company data—gives enterprise teams the competitive edge they need to drive revenue.” — Mark Harris, SVP of GTM Strategy, ZoomInfo
ZoomInfo ranked 13th among 150,000+ vendors for the most No. 1 rankings in G2’s Spring 2025 Reports, underscoring its widespread adoption and trust across industries.
Additional achievements:
Eight No. 1 category rankings, seven more than any competitor.
Perfect 100% user satisfaction for Sales Intelligence, Lead Intelligence, and Account Data Management.
17 consecutive quarters as No. 1 in Enterprise grids for Marketing Account Intelligence and Lead Intelligence.
Over 8,500 5-star reviews on G2, with 6,000+ for ZoomInfo Sales and 2,000+ for Chorus by ZoomInfo.
“ZoomInfo Sales with Copilot provides sales directors with real-time insights to reach prospects at the right time. It has expanded its capabilities, making it easier for both admins and sales teams to use.” — Rob W., Sr. Director, Revenue Operations
ZoomInfo’s AI-powered GTM platform is driving measurable results for businesses of all sizes.
For example:
Sales Growth: “ZoomInfo has helped me gain an additional quarter million in sales. With company intent and WebSights, prospecting is far more productive.” — John M., Vice President, Small Business
Enterprise Enablement: ZoomInfo Sales ranked 17th overall among all G2 products, highlighting its impact on sales efficiency and market intelligence.
G2’s rankings are based on real-time customer reviews, satisfaction scores, and aggregated data from online sources and social networks—further validating ZoomInfo’s ability to transform go-to-market strategies.
With 150 No. 1 rankings, including unmatched enterprise leadership, ZoomInfo continues to set the gold standard for GTM intelligence. Its AI-driven insights, real-time data, and customer-first approach make it the go-to solution for businesses looking to scale revenue and optimize engagement.
ecommerce and mobile ecommerce 28 Mar 2025
Rithum, a leading global commerce solutions provider, has announced two key leadership appointments aimed at driving strategic growth and operational excellence in 2025 and beyond.
Sean Meeks joins as President of Brands, bringing expertise in revenue strategy and SaaS transformation.
Bill Smith is promoted to Chief Sales Officer, leveraging his track record in sales leadership and operational execution.
These moves reflect Rithum’s commitment to delivering customer-centric solutions while enhancing its go-to-market strategy.
Effective March 3, 2025, Sean Meeks will lead Rithum’s Brands business, leveraging his extensive experience in:
Enterprise SaaS transformation
Revenue strategy optimization
Go-to-market execution
Meeks previously served as a Partner at SBI, a growth advisory firm where he helped SaaS companies design and implement high-impact:
Sales and enablement strategies
Customer success initiatives
His enterprise leadership background includes key roles at:
Workday – Led global sales and operations teams
Hewlett-Packard (HP) – Managed enterprise client relationships and launched multiple business units
Meeks’ strategic insights and hands-on leadership will play a crucial role in elevating Rithum’s customer engagement and revenue performance.
“Sean’s visionary leadership and ability to drive innovation across revenue teams are exactly what we need to deliver meaningful results.” — Lou Keyes, CEO, Rithum
Since joining Rithum in July 2024 as VP of Global Revenue Operations, Smith has:
Led the Ideal Customer Profile (ICP) project
Launched a new sales methodology
Rebuilt the Sales Enablement team
His promotion to Chief Sales Officer, effective February 12, 2025, follows a successful tenure as interim CSO, where he:
Aligned sales functions
Accelerated pipeline growth
Strengthened cross-functional collaboration
With 25+ years of experience, Smith has held senior leadership roles at:
1E
Granicus
Vista Equity Partners
Smith’s leadership will be pivotal in driving stronger sales-marketing alignment and enhancing operational rigor to accelerate revenue growth.
“Bill’s proven success in building high-performing sales organizations makes him the ideal leader for Rithum’s next phase.” — Lou Keyes, CEO, Rithum
Rithum’s latest leadership appointments underscore its commitment to innovation, execution, and customer success. With Meeks and Smith at the helm, Rithum is poised to drive strategic growth, optimize sales performance, and deliver impactful solutions for its global customers.
artificial intelligence 27 Mar 2025
JuicyChat.AI, a leader in conversational AI, has launched its NSFW AI Chat—an innovative, privacy-focused tool designed for secure, mature dialogues. By integrating adaptive AI with end-to-end encryption, this solution enables nuanced discussions on sensitive themes while maintaining user privacy.
Users can create and personalize AI personas with adjustable traits, communication styles, and narrative backgrounds.
The AI features a proprietary persistent memory system that retains conversation history and preferences.
This system enhances immersive interactions, allowing the AI to remember fictional story arcs or user-defined boundaries.
Beta testers have used the tool for creative storytelling and therapeutic conversations.
According to JuicyChat.AI’s CTO, the AI adapts to long-term behavior, mimicking organic relationship dynamics.
A lightweight NLP engine ensures real-time, context-aware responses with minimal lag.
Beta users praise the AI’s ability to navigate complex topics, including relationship dynamics.
All interactions are encrypted end-to-end, with added privacy features such as:
Optional anonymous profiles
24-hour auto-delete chats
Tiered content filtering system for controlled conversation boundaries
No third-party data sharing—data is only used to enhance memory functionality.
The NSFW AI Chat is available on both web and mobile platforms.
The freemium model provides 50 daily free messages, with a premium plan at $12.99/month.
Mid-2025 updates will introduce:
Voice integration for a more interactive experience
Multilingual support for global accessibility
Industry analysts highlight a growing demand for discreet, personalized AI tools, positioning JuicyChat.AI as a market leader in ethical AI-driven companionship.
Community feedback will guide late-2025 feature updates, including:
Multi-user chat environments for collaborative interactions
Roleplay hubs for enhanced creative engagement
JuicyChat.AI remains committed to balancing innovation with strict privacy standards, ensuring users have full control over their AI experiences.
JuicyChat.AI’s NSFW AI Chat sets a new industry standard by prioritizing user privacy, adaptive AI, and customizable interactions. With a roadmap focused on ethical AI advancements, the platform continues to refine secure and immersive conversational experiences.
marketing 27 Mar 2025
With a new office at 200 S Biscayne Blvd, Miami, the company is positioning itself as a key player in the local business community. By establishing a physical presence, Kobe Digital seeks to deliver customized marketing services while fostering long-term partnerships with Miami-based businesses.
Leading the Miami expansion is Juan E. Galvan, CEO of Kobe Digital.
A Latino entrepreneur with over a decade of experience in digital marketing and business development.
Successfully led ventures such as Lunes eLearning and Security LOD.
Recognized for driving impactful business strategies and innovation in the digital space.
Under his leadership, Kobe Digital has become a trusted marketing partner for brands looking to enhance their online presence.
Quote from Juan E. Galvan:
"The energy and potential of the Miami business landscape are undeniable. Expanding here allows us to better understand the local market and collaborate with companies that want to thrive in an increasingly digital world. Our goal is to bring innovative marketing solutions that cater to Miami’s diverse and dynamic industries."
As a full-service Miami digital marketing agency, Kobe Digital offers a wide range of services designed to help businesses grow and establish a strong digital presence:
Search Engine Optimization (SEO) – Improving search rankings to drive organic traffic.
Pay-Per-Click (PPC) Advertising – Data-driven ad campaigns for lead generation and sales.
Social Media Marketing – Engaging and expanding brand reach across platforms.
Web Development – Designing high-performance websites for optimal user experience.
Branding & Creative Services – Crafting compelling brand identities.
Video Production – High-quality video content to enhance storytelling and engagement.
Miami is emerging as a major center for entrepreneurship, technology, and commerce.
Increasing demand for expert digital marketing agencies as businesses expand operations in the region.
A highly diverse, international business environment requiring tailored marketing strategies.
Kobe Digital’s expertise in multicultural marketing enables brands to engage effectively with both local and global audiences.
Kobe Digital’s Miami expansion presents new opportunities for businesses to work with an agency that deeply understands the local market dynamics.
The company offers personalized marketing strategies designed to meet business goals and achieve measurable results.
Businesses in Miami looking for a trusted marketing partner can expect expert guidance, innovative solutions, and a strong focus on delivering ROI-driven campaigns.
With its Miami office now open, Kobe Digital is set to strengthen its relationships with businesses across South Florida. More than just expanding into a new market, the company is redefining how brands connect with customers in a digital-first world. As one of the fastest-growing marketing agencies in Miami, Kobe Digital continues to push the boundaries of innovation, ensuring businesses stay ahead in an evolving digital landscape.
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