customer experience management 19 May 2025
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, has announced that it will release its financial results for the first quarter of fiscal year 2026 on June 4, 2025, prior to market open.
The earnings press release and related materials will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com.
Earnings Call and Webcast Details
Sprinklr will host a live conference call and webcast to discuss its results at 8:30 am ET on the same day.
Webcast Access: Available via the Sprinklr Investor Relations website
Dial-in Numbers:
Domestic: 877-459-3955
International: 201-689-8588
Conference ID: 13753882
A replay of the webcast will be available following the call on the Investor Relations site.
Investors, analysts, and stakeholders are encouraged to attend the webcast or access the earnings materials online to gain insights into Sprinklr’s performance and strategic outlook for FY2026.
artificial intelligence 19 May 2025
Bloomreach, the agentic platform for personalization, has announced a strategic partnership with Captain Up, the premier gamification and loyalty platform. This collaboration is set to empower iGaming brands with a powerful combination of AI-driven personalization and advanced gamification tools, helping them create deeper, more engaging customer experiences.
In a recent Bloomreach and EMARKETER survey, nearly 60% of marketers cited customer experience as a key driver of loyalty highlighting the urgent need for dynamic, personalized engagement strategies in today’s competitive landscape.
Benefits of the Integration
With a shared vision to build lasting customer relationships, Bloomreach and Captain Up now offer a joint solution that delivers:
Real-Time Personalization: Leverages AI and real-time analytics to power precise segmentation and targeted user engagement.
Gamification Engine: Features include missions, experience points (XP), streaks, season passes, tournaments, collectibles, and more—tailored to player behavior and engagement patterns.
Modular CRM Integration: A flexible, plug-and-play architecture that fits seamlessly within existing tech stacks across any platform or channel.
Omni-Channel Continuity: Ensures a consistent loyalty experience across web, mobile, and retail environments.
Personalized Rewards Center: Enables players to redeem loyalty points for tailored rewards, with dynamic offers adapting based on user behavior and timing.
Driving Loyalty Through Experience
As acquisition costs rise, this partnership provides iGaming brands with the tools to shift focus from acquisition to retention—engaging players through thoughtful, data-informed experiences that keep them coming back.
Explore how Bloomreach powers loyalty in iGaming and how Captain Up is redefining the customer experience through gamification.
business 19 May 2025
NIQ has introduced NIQ Product Insights (NPI), a groundbreaking solution that blends unmatched data granularity with advanced generative AI to help brands and retailers navigate global challenges, including changing regulations, inflation, and evolving consumer preferences.
With access to more than 27,000 product attributes structured by SKU, NPI is designed to answer 99% of consumer questions ranging from dietary compatibility (e.g., GLP-1 diets, gluten-free) to sustainability indicators like local production.
Driving Decisions in a Complex Retail Environment
“In a complex consumer environment characterized by increased competition and rising expectations, retailers are facing significant pressures from tariffs and inflation,” said Marsha McGraw, Global Managing Director at NIQ. “NPI provides the critical analysis needed to understand the impact of global regulatory developments and consumer reactions.”
Benefits of NPI:
Regulatory Compliance: Attribute-level data ensures brands remain aligned with global requirements—covering customs, labeling, and ingredient bans.
Accelerated Innovation: Identifies emerging trends, enabling agile development of new claims, formulas, and formats.
Increased Personalization: Empowers retailers to optimize shelf layouts, category strategies, and customer experiences based on granular, attribute-rich data.
AI-Powered Insights with Global Reach
NPI marks a major step in NIQ’s global transformation strategy, enhancing its position as a leading consumer intelligence partner for over 23,000 clients worldwide. By combining market measurement expertise with generative AI, NIQ delivers a trusted, centralized source of actionable insights fueling smarter, faster decision-making.
marketing 19 May 2025
NielsenIQ (NIQ) has released new findings from its Finding Harmony on the Shelf: 2025 Global Outlook on Private Label and Branded Products, offering a detailed look at how consumers across Asia Pacific (APAC) are reshaping their views on private labels versus branded products.
Surveying over 17,000 consumers in 25 markets, including Australia, China, India, Indonesia, Singapore, South Korea, and Thailand, NIQ finds that both private and branded labels are thriving — for different reasons.
Findings: APAC Consumer Preferences in Flux
Private Label Momentum:
54% of APAC consumers are more likely to buy private labels than ever before. This trend is especially strong in:
Thailand (64%)
India (61%)
China (56%)
Indonesia (55%)
Private labels, once defined by price and availability, are now gaining favor for value, quality, and local community support.
Branded Loyalty Holds Firm:
Branded products remain associated with quality, variety, reputation, and availability. Consumers still prioritize these attributes, showing that brand trust and emotional loyalty endure.
Quote:
“Asia Pacific’s retail landscape is evolving,” said Terence Colle, Managing Director of Strategic Analytics & Insights, APAC, NIQ. “The brands that succeed will be those that recognize the strengths each brings to consumers — whether it’s value and local relevance or quality and prestige — and embrace opportunities for growth together.”
Private Label & Branded Products: Better Together
NIQ outlines a symbiotic path forward where both product types thrive through collaboration rather than competition:
Brand Halo Effect: Private labels gain credibility when sharing shelf space with trusted brands.
Traffic Generation: Interest in private labels increases overall store footfall, benefiting all products.
Price Anchoring: Premium brands set benchmarks, making private labels more attractive on value.
Market Expansion: Private label growth can enlarge entire product categories, creating room for innovation by all players.
Embrace Complementarity for Long-Term Growth
In a dynamic APAC retail environment, both private labels and branded goods offer distinct advantages. Brands and retailers that foster this dual-growth strategy can capitalize on evolving preferences, deepen customer loyalty, and drive innovation.
customer relationship management 19 May 2025
Klaviyo, Inc., the only CRM platform purpose-built for consumer brands, announced today that CEO and co-founder Andrew Bialecki will adopt a pre-arranged stock trading plan under Rule 10b5-1 of the Securities Exchange Act of 1934.
The move follows the closing of a previously announced underwritten public offering of the Company’s Series A common stock. Under the new trading plan (the “Plan”), Mr. Bialecki may sell up to 8,000,000 shares of Series A common stock, subject to specific terms and market conditions. The Plan will remain in effect until all shares are sold or until May 29, 2026, whichever comes first.
Purpose of the Plan: Asset Diversification
Mr. Bialecki’s Plan is designed to allow for personal financial diversification and adheres to the Company’s internal policies and compliance guidelines. Rule 10b5-1 trading plans enable executives to sell shares on a predetermined schedule without possessing material, non-public information, helping avoid the perception of insider trading.
Sales under the Plan are subject to pricing parameters and volume limitations.
Mr. Bialecki will have no discretion over the number or timing of share sales.
The Plan covers only 8.1% of his current beneficial ownership, which totals 98,865,414 shares of Series B common stock.
Compensation Remains Modest
Mr. Bialecki’s compensation remains unchanged:
Base Salary: $75,000 per year
No bonuses, stock options, or RSUs currently granted
Additional compensation details are available in Klaviyo’s SEC filings.
Transparency Commitment
Any stock sales conducted under the Plan will be publicly disclosed through Form 4 filings with the U.S. Securities and Exchange Commission (SEC), ensuring full transparency to investors and stakeholders.
business 19 May 2025
TNL Mediagene, a Tokyo-based next-gen digital media and data group, will present at the Sidoti Micro-Cap Virtual Investor Conference on May 21–22, 2025, to share its 2024 performance, strategic initiatives, and future roadmap with investors.
Leadership Presence:
Joey Chung, Co-Founder & CEO
Motoko Imada, Co-Founder & President
The duo will lead a corporate presentation and host one-on-one investor meetings throughout the two-day event.
Strong FY2024 Performance
Revenue: $48.5 million
Gross Profit: $17.7 million
Adjusted EBITDA: Near break-even
Adjusted EPS: $(0.035)
Strategic Expansion Pillars
Global Talent Management
Strategic M&A initiatives
Launch of “Business Insider Taiwan” (Provisional Name)
Set for 2025, this flagship media property targets the global Mandarin-speaking audience, aiming for high visibility and significant monetization potential.
Strategic Partnership with PChome Online
Taiwan’s largest e-commerce marketplace, akin to Amazon, offers TNMG access to billions in GMV and valuable first-party retail data for future monetization.
Co-Hosting 2025 Generative AI Dual Conference
With over 1,000 expected attendees, this high-profile event positions TNMG as a key enabler in Taiwan’s AI ecosystem, unlocking future business opportunities.
Presentation Date: May 22, 2025
Time: 8:30 AM ET
Livestream Access: Via Stocktwits
One-on-One Meetings: May 21–22, 2025
Registration: Free via www.sidoti.com/events
“We look forward to presenting our business and latest milestones to the investor community. This is an exciting time for TNL Mediagene,” said Joey Chung, CEO.
artificial intelligence 19 May 2025
Cartwheel, a pioneering company transforming animation, today announced the public release of its highly anticipated AI-powered 3D animation toolset. Emerging from a closed beta with over 60,000 creatives on the waitlist, Cartwheel’s platform breaks down technical barriers, enabling professionals and newcomers to create high-quality 3D animations up to 100 times faster and more intuitively than traditional methods.
Co-founders Jonathan Jarvis and Andrew Carr compare Cartwheel’s impact to what the iPhone did for photography, simplifying animation workflows, eliminating repetitive tasks, and enhancing creative control. The suite integrates video, text, and expansive motion libraries to deliver production-ready 3D character animations that easily fit into existing pipelines without disruption.
The leadership team includes industry veterans such as Catherine Hicks and Neil Helm from Pixar, bringing decades of animation expertise to advance Cartwheel’s innovation in interactive and cinematic storytelling.
Backed by a $10 million funding round led by Craft Ventures with participation from top-tier investors like WndrCo, Tirta Ventures, Accel, and Khosla—Cartwheel is poised to scale its motion model training, talent acquisition, and marketing efforts.
Already embraced by creatives from Dreamworks, Sony, Roblox, and more during beta testing, Cartwheel is rapidly becoming a vital tool for animators in film, gaming, advertising, social media, and beyond.
digital marketing 19 May 2025
Washington DC-based commercial moving company, Moving Masters, has launched a redesigned website showcasing its core services including GSA Schedule 48 moves and GSA Schedule 70 storage solutions. The updated site offers an improved structure, simplified navigation, and detailed service pages, reinforcing the company’s commitment to professional, efficient, and reliable moving services throughout the D.C. metropolitan area.
With over 40 years of experience managing complex office, government, and corporate relocations, Moving Masters now provides visitors with faster access to critical offerings like Office Moving Services in DC. Enhanced features such as streamlined quote requests, clear service descriptions, and a responsive, mobile-friendly design cater specifically to busy office managers and operations leaders.
"A commitment to quality and dependability has been the cornerstone of our business for decades," said a Moving Masters spokesperson. "Our new website ensures that same excellence is reflected in our digital presence, making it easier than ever for clients to engage with us."
This website redesign is part of Moving Masters’ ongoing effort to lead the commercial moving industry in customer service, transparency, and technological innovation.
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