News

How AI Is Redefining Customer Experience in 2025

Customer Experience (CX) is no longer a soft differentiator it’s the front line of brand loyalty. As businesses enter 2025, rapid technological advancements, shifting customer expectations, and operational complexities are reshaping the CX landscape. The Five9 “2025 Business Leaders CX Report” offers an in-depth view into how global organizations are leveraging AI, rethinking agent roles, and...

customer experience management 29 May 2025

Similarweb AI Agents Revolutionize SEO & Sales with Data-Driven Digital Intelligence

Similarweb, a leading AI-powered digital intelligence platform, has launched a new suite of AI-powered specialists called Similarweb AI Agents. These agents are designed to help businesses accelerate SEO analysis, customer engagement, and strategic execution by leveraging massive real-time data from millions of digital sources. Unlike generic AI tools, these agents provide purpose-built expertise...

artificial intelligence 29 May 2025

TapClicks Launches AI Operator Agents for No-Code Marketing Data Transformation

TapClicks, a leader in Smart Marketing solutions, announces the immediate release of AI Operator Agents no-code functions integrated within its marketing automation platform. These agents empower marketers, agencies, and media companies to transform their marketing data and metadata effortlessly using plain language commands. AI-Powered Data Transformation: The Data Transformation Agent automates...

marketing 28 May 2025

Virlo.ai Launches AI Dashboard to Forecast TikTok & YouTube Shorts Trends

Virlo.ai introduces its next-generation AI dashboard designed to democratize trend intelligence for short-form video creators, agencies, and brands. This innovative platform combines advanced machine learning with an intuitive user interface to identify emerging viral niches on TikTok and YouTube Shorts before they go mainstream. About Virlo.ai: Founded in early 2024 by Nicolas Mauro and based in...

artificial intelligence 28 May 2025

Elastic Acquires Keep Alerting to Boost AI-Powered AIOps and Automation

Elastic, a leading Search AI company, has announced the successful acquisition of Keep Alerting Ltd, a company specializing in open source AIOps solutions. This acquisition aims to enhance Elastic's capabilities in alert management and incident remediation, driving improved operational efficiency and service reliability. About Keep Alerting: An open source AIOps platform that unifies alert...

artificial intelligence 28 May 2025

SurveyMonkey Survey Reveals Irish GDPR Challenges; Launches Trust Centre

As the General Data Protection Regulation (GDPR) marks its seventh anniversary, new insights from SurveyMonkey, the world’s leading survey platform, reveal ongoing challenges faced by Irish businesses in data protection and compliance. Despite a strong claimed understanding of GDPR requirements, many organisations continue to experience data-related issues, fines, and regulatory investigations...

business 28 May 2025

Brown Brothers Media Acquires DMNews to Expand Personal Growth Reach

Brown Brothers Media Pte. Ltd., a leading Singapore-based digital media company, today announced the acquisition of DMNews (dmnews.com), a premier platform focused on self-improvement and lifestyle content. This acquisition marks a significant step in Brown Brothers Media’s ongoing expansion and reinforces its commitment to delivering high-impact, motivational content to a worldwide audience. As...

marketing 28 May 2025

Glance AI Launches Revolutionary AI-Native Commerce Platform Worldwide

In a pivotal moment for global commerce and AI innovation, Glance, a prominent consumer technology company backed by Google, has unveiled Glance AI, a groundbreaking AI-native commerce platform powered by its most advanced proprietary AI models. The new platform is designed to revolutionize how people shop by transforming traditional online shopping into an inspiration-led discovery experience...

artificial intelligence 28 May 2025