SmartBot360, the premier HIPAA-compliant chatbot software provider, is excited to announce its merger with KLaunch LLC, a subsidiary of the renowned global communications company, Kerauno. This strategic partnership marks a significant milestone in SmartBot360's journey, demonstrating its commitment to expanding its offerings and raising service standards for clients worldwide.

Headquartered in Indianapolis, Indiana, KLaunch is a recognized leader in advancing human interaction, specializing in effective conversational AI software solutions for Government, Healthcare, and Non-profit sectors. KLaunch extends client legacy investments and consumer experiences through its proprietary conversational AI software and platform, KBot Lightning. This versatile platform empowers mobile messaging experiences, web chatbots, Facebook Messenger, WhatsApp, and in-app conversations. KBot Lightning offers an open canvas, enabling partners and end customers to easily design, track, and report on engagement workflows. As a longstanding partner with SmartBot360, KLaunch has played an instrumental role in our path to success.

SmartBot360's differentiator lies in its deep AI healthcare expertise and its distinction as the top-rated HIPAA-compliant chatbot software provider nationally. This strategic merger positions SmartBot360 to strengthen its presence and enhance customer engagement with conversational AI through KLaunch. It also bolsters the KLaunch channel partner ecosystem with toolkits enriched in data security, regulatory adherence, and compliance standards.

Vagelis Christidis, the founder of SmartBot360, expressed his enthusiasm, stating, "We are elated to join forces with KLaunch and Kerauno. Our collaboration with KLaunch has already yielded remarkable outcomes, and now, with access to their team of accomplished conversational AI designers, marketers, and customer experience experts, we are well-positioned to deliver unmatched solutions and support, particularly in the healthcare sector, where data security and compliance are paramount." SmartBot360 remains steadfast in its commitment to clients and anticipates continued growth and success through this transformative partnership.

Anonos, a leader in data privacy, security, and enablement, announces the availability of a pivotal report, article, workshop, and panel discussion, emphasizing the critical role of “Performant Privacy” in Artificial Intelligence (AI), Large Language Models (LLMs), and Generative AI (GenAI).

Performant Privacy focuses on revolutionary privacy tools capable of safeguarding sensitive data types, including Personal Identifiable Information (PII), location, and proprietary business data, while maintaining data utility in contemporary applications like AI, LLM, and GenAI. Applications such as ChatGPT and similar platforms fall under this category. With Performant Privacy controls, a wealth of high-value but high-risk data can lawfully be made available to benefit society and commerce. Addressing the challenges head-on associated with utilizing this data is crucial, as organizational and contractual measures alone cannot ensure data protection in AI/LLM/GenAI applications. Similarly, conventional technological measures like encryption, access controls, data masking, and tokenization fall short of securing inter-organizational data flows.

For example, while access controls and encryption protect data against unauthorized access, they do not limit entities with authorization from misusing it, such as leveraging the data to uncover identity through the “Mosaic Effect,” which occurs when multiple data sets are combined to identify individuals within the data sets, even if they were individually considered anonymous. Masking and tokenization act to secure data when viewed in isolation; however, the occurrence of the “Mosaic Effect” is derived from the combination and correlation of datasets.

As noted above, the following Performant Privacy-related resources/learning opportunities are now available:

• An IDC Spotlight Report regarding how enterprise intelligence can be tripled or quadrupled when focusing on privacy-mitigated economic value by leveraging Performant Privacy.
• The IAPP Article “Performant Risk Mitigation for AI and LLMs,” published on October 2, 2023 sheds light on the significance of Performant Risk Mitigation in AI and LLMs.
• On Wednesday, October 4th, a “Performant Privacy Tools” workshop is scheduled for 3:30 – 4:30 p.m. PDT at this week’s IAPP Privacy. Risk. Security (PSR) conference (Marina Ballroom E, South Tower) and provides insights on Performant Privacy Tools.
• On Friday, October 6th, a panel discussion on “Performant Risk Management for LLMs” is scheduled for 2:00 – 3:00 p.m. PDT at this week’s IAPP Privacy. Risk. Security (PSR) conference (San Diego Ballroom A, North Tower) and underscores the significance of Performant Risk Management.

“A key element of Performant Privacy is embedding privacy controls 'into the data' versus requiring that data 'go to controls.' This way, data sharing, combination, analysis, and processing can occur within existing data flows without requiring changes to business operations because the protections travel with the data. This is achieved while maintaining high performance levels – comparable to processing unprotected source data – but in compliance with privacy, security, and regulatory requirements,” notes Mark Little, Chief Data Strategist & Head of Engineering at Anonos.

Features Include Real-Time, Unlimited Identities with End-to-End Encryption, Zero-Knowledge Architecture and One-Click Credential Updating

Cloaked, a consumer-first privacy company, announced today that it has launched its privacy app and web-based platform that gives people control of their personal data by creating unlimited, secure identities, including working phone numbers, emails, usernames and passwords, in real time. As it exits beta, the Cloaked platform offers end-to-end encryption with zero-knowledge architecture and is the first to provide automatic credential updates, enabling consumers to cloak existing passwords instantly.

From online shopping and dating to interacting with financial services and healthcare providers, Cloaked helps consumers take control of what and how they share, while reshaping how industries access, use, and think about data.

“At Cloaked, we believe privacy is a fundamental human right that everyone deserves to experience," said Arjun Bhatnagar, CEO of Cloaked. "This is why we've created a comprehensive, intuitive platform that puts individuals in control of how information is shared and used without changing how we interact with the world."

CLOAKED: UNPARALLELED USER CONTROL, PROTECTION, CONVENIENCE

Cloaked’s all-in-one solution combines identity masking via instant phone number and email creation, plus user credential and management tools, with organization resources in one place. Users can seamlessly personalize identities and eliminate privacy exposure, including spam calls or text messages, without being forced to choose between participating in day-to-day, online living and personal data protection.

AutoCloak™ – Cloaked’s newest feature – enables individuals to automatically change credentials at once, regardless of where personal data may exist or what services or products someone has signed up for previously. It also systematically updates usernames and passwords if they become compromised through a merchant breach, easing the stress of identity theft and increasing security immediately.

Additional Cloaked highlights include:

• Real-time, unlimited phone number and email creation with two-way routing so identities are never revealed.
• Personalization features that allow individuals to turn identities on or off, elect to auto-forward communication to existing email or phone numbers and more.
• A personal, encrypted database and end-to-end encryption across the platform, including zero-knowledge architecture, to ensure maximum security for Cloaked users.
• A built-in password manager, making it seamless to save and access information across web and mobile devices.

“Cloaked is fundamentally working to rethink individual data ownership and data security,” said Abhijay Bhatnagar, President of Cloaked. “Architecturally, we’ve invested a great deal in separating user data and building an end-to-end encrypted infrastructure so customers can feel comfortable and in control when using our product anywhere.”

At launch, Cloaked is the first privacy platform to be both ISO27001 and ISO27701 certified for its overall management of information security and privacy practices. With a continued focus on security and extending privacy features, the company plans to unveil Cloaked Pay, which will allow privacy protection of card numbers and unlock user card controls to prevent privacy exposure, fraud, and data breach potential. Cloaked addresses are also set to launch in the coming year.

Dean Swan has been promoted to General Manager to oversee monday.com’s growth in Asia Pacific & Japan

monday.com Ltd., a work operating system (Work OS) where organisations of any size can create the tools and processes they need to manage every aspect of their work, today announced the promotion of Dean Swan to General Manager of Asia Pacific & Japan (APJ). This announcement supports monday.com’s new hybrid regional structure, implemented on September 1, 2023.

Previously Regional Vice President of APJ, in his new role as General Manager of APJ, Swan will join monday.com’s Chief Revenue Officer (CRO) leadership team and support monday.com’s new hybrid regional structure. Over his nearly four-year tenure at monday.com, the company’s ANZ customer base increased by 143% since launching in Australia in 2020, with regional customers including Tourism Australia, Kmart, Sony Biz Networks Corporation, and Hepmil Media. As one of monday.com's first employees in Australia, Swan significantly scaled the local team by over 20X and oversaw the opening of monday.com’s regional headquarters in Sydney earlier this year, as well as the company’s office opening in Japan last year.

Established in November 2022, monday.com’s CRO organisation ensures that from the moment a customer begins using monday.com and throughout their growth trajectory, their experience is seamless. As part of the CRO organisation evolving, monday.com is establishing a hybrid regional structure to empower the regions while providing a strong connection to core global functions. APJ, North America, and EMEA will be led by a regional leader who will own and be accountable for the entire revenue and retention in the region, driving annual recurring revenue and net dollar retention and ensuring all client-facing and supporting-operational functions are aligned on the regional goals.

In starting his new role, Swan will focus on further expanding operational excellence and oversee all of monday.com’s APJ teams, including Sydney and Melbourne in Australia, Singapore, and Japan. Swan will act as the regional leader owning and driving revenue and retention across APJ. He will oversee the continued growth in the region and expansion of the team as monday.com continues to scale, including product growth areas such as monday sales CRM and monday dev. Swan will continue to report directly to monday.com CRO Yoni Osherov.

“It’s been an incredible journey since launching monday.com in Australia, and I’m looking forward to continuing to expand our multi-product offering across the APJ market in my new role,” says Swan. “This new structure will ensure we’re delivering upmost value to our customers based on their regional needs.”

The new hybrid regional structure is also supported by the promotion of Jamison Powell to GM of North America and the company’s first Senior Vice President of Sales.

“This shift to a hybrid regional model is the natural next step to take monday.com and the CRO organisation to the next level. While certain functions will remain global, the power behind this new structure is that it brings a level of uniqueness to each region. This is crucial as we scale, as each regional leader will have the autonomy to create strategies that are tailored to specific market needs,” said Osherov. “Dean and Jamison have been influential leaders that have helped guide monday.com’s rapid growth in North America and APJ and we look forward to seeing their continued impact in their elevated roles.”

LTK, the platform that powers Creator Commerce™, is introducing LTK Comments, a new tool for creators to deepen relationships with their community directly on their LTK shop. For the first time, creators and shoppers will now be able to message directly, in an open community forum, on creators’ LTK Shops. LTK is launching the new feature to enable shoppers to connect directly with the creators they love, and in turn, LTK Comments empowers creators to nurture their most valuable followers - their shoppers.

The core of a creator’s business is not just the approachable content they produce, but the relationships they foster with their community, creating deep-seated emotional connections with followers that differentiates creator-guided shopping from historical shopping experiences. Creators are a leading source of inspiration for shoppers today, with 75% of Gen Z and 67% of Millennials basing their online purchases on recommendations from the creators they follow.

"Creators have made emotional connections with their community, which serve as the heart of the creator-guided shopping experience. Empowering these audiences to connect provides a powerful engagement dynamic that furthers the trust and engagement shoppers have with the creators they have chosen to follow," said Amber Venz Box, President and Co-Founder of LTK, and a legacy creator herself.

LTK’s creator-first platform is built to empower creators to be as economically successful as possible by providing powerful e-commerce technology solutions to build sustainable businesses. LTK Comments advances the platform for creators’ needs today by encouraging and fostering direct connection with their community in order to advance their business growth.

The new packages offer fraud detection and intelligence capabilities to enable organizations to stay ahead of evolving fraud threats.

Veriff, a global identity verification (IDV) provider, today launched its new Fraud Protect & Fraud Intelligence packages. These offerings provide organizations powerful tools and expertise to mitigate fraud attempts and verify more genuine users efficiently.  Each package is tailored towards meeting the specific needs of a customer depending on the nature of their business, risk requirements, and in-house fraud detection capabilities.

Both packages use advanced machine learning models, behavioral insights, and Veriff's in-house fraud detection expertise to enhance organizations' ability to mitigate constantly evolving fraud attempts. During the IDV process, Veriff analyzes the user's document, face biometrics, device, and network along with previous fraud patterns to deliver industry-leading fraud protection.

"Organizations are faced with an evolving landscape of fraud risks that threaten their business, communities, compliance efforts, and brand reputation. They cannot afford to let their fraud prevention solutions grow stale, and must regularly assess and update them to stay a step ahead of the fraudsters," said David Divitt Senior Director, Fraud Prevention & Experience at Veriff. "We've created powerful fraud mitigation solutions to root out identity fraud and help our customers keep their businesses safe."

Fraud Protect helps organizations mitigate the threat of impersonation, synthetic identities, identity document fraud, velocity or bonus abuse, and multi-accounting during the remote IDV process. Key features include:

• Enhanced detection of advanced fraud: Industry CrossLinks feature utilizes Veriff's network of global customers to uncover fraud patterns and block repeat offenders across different organizations.
• Access to fraud expertise and a greater level of insight and control: Veriff's in-house fraud experts help to identify global trends and develop fraud mitigation strategies. Tactics include proactive blocklisting of repeat offenders, geolocation blocklisting to prevent unauthorized access from a specific territory, and document validation checks to mitigate new or evolving tampering methods.

Fraud Intelligence builds on Fraud Protect with additional signals to minimize fraud, and help fraud operations teams to get ahead of the ever-evolving threat landscape. Key features include:

• Consolidated view of risk to empower decision-making: Based on data insights, RiskScore presents an actionable numerical value representing the overall risk associated with an IDV session. That score along with additional risk intelligence can then be ingested into a customer's own risk management system for further investigation and decision-making.
• Prevent previous unauthorized access: FaceBlock Import enables organizations to import their blocklist to prevent repeated fraudsters and those who break community guidelines or enforce gaming self-exclusion risks.

To bolster the innovative platform with advanced technology, the satellite communications provider signed strategic partnerships with TVU Networks and Zixi.

Arab Satellite Communications Organization (Arabsat), the foremost satellite services provider in the Arab world and a global leader in satellite operations, has unveiled its innovative 'Contribution Platform,' a one-stop-solution that enables seamless content dissemination for TV channels and bouquet aggregators. The launch of the groundbreaking solution reflects the unwavering commitment of the company to provide unparalleled technology to its customers.

The platform, which is agonistic to video formats and networks, allows TV channels and aggregators to broadcast from their studios to final distribution platforms across the world. This compatibility of the platform is poised to revolutionize the broadcasting landscape, enabling the key stakeholders to overcome traditional barriers and bring their content to global audiences seamlessly.

Reinforcing the capabilities of the Contribution Platform, Arabsat has also signed MoUs with TVU Networks, a pioneer in cloud-based workflow solutions for live content production and distribution, utilizing its industry-leading ISX protocol for ultra-low latency media workflows, and Zixi, a leading innovator in live broadcast-quality video delivery over IP networks. These partnerships will allow Arabsat to empower its customers to effortlessly streamline their contribution processes while maintaining exceptional content quality throughout the distribution chain.

Commenting on the launch of Arabsat's Contribution Platform and the signing of partnerships, Eng. Alhamedi Alanezi, CEO of Arabsat, said: "We are thrilled to unveil our latest venture – the Arabsat Contribution Platform. The launch of the new service runs parallel with our steadfast commitment to delivering state-of-the-art technology to our customers. Our strategic alliances with TVU Networks and Zixi will enable us to utilize their cutting-edge solutions to supplement the capabilities of our platform. The association with TVU Networks would empower us to deliver innovative cloud-based production and playout services while Zixi will allow us to deliver impeccable quality of service over the internet."

Underscoring the significance of the partnership with Arabsat, Yoni Tayar, VP Marketing at TVU Networks, said: "Partnering with Arabsat is a major step towards a future where content distribution is straightforward and boundless. Leveraging TVU's cloud-based solutions, including the adaptable TVU Media Hub platform which ensures seamless integration with any video format, Arabsat can offer an even broader range of content delivery options to their customers."

Emphasizing the value of the partnership with Arabsat, John Wastcoat, SVP Alliances & Marketing at Zixi, said: "The innovative Zixi Software-Defined Video Platform (SDVP®) will provide Arabsat with secure, low-latency, cost-effective and high-quality video delivery over any network. By deploying our advanced, software-defined technology we will empower Arabsat to optimize its performance and significantly enhance the end-to-end viewer experience."

Brightspot CMS 4.7 integrates with OpenAI to accelerate content creation. Other innovative features that improve the ability to build, manage, and optimize digital experiences include upgrades to the CMS search experience, new development tools, an enhanced alert system, and customized help guides.

Brightspot, the leading provider of content management solutions, today announced a new version of its flagship product: Brightspot CMS version 4.7. Now, businesses can create, manage, and optimize content more quickly than ever before by using Brightspot’s “connect and create” integrations with Shopify, SharePoint, Microsoft Drive, and Google Drive, enhanced search and collaboration tools, a new site health framework, and generative AI capabilities powered by OpenAI.

“Brightspot aims to stand out as a content management system that empowers customers to easily shape their digital experiences and deliver great experiences to their users,” said David A. Gang, Co-Founder and Chief Customer Officer of Brightspot. “We are thrilled to launch version 4.7 of Brightspot, and to make Brightspot’s unparalleled CMS technology available to businesses looking to get on the fast track to effective content creation, optimization, and distribution. Our latest innovations put flexibility and ease of use at the center of our platform and are part of our goals to continue to be leaders in redefining content management for an increasing number of use cases for our product and services.”

By using Brightspot CMS 4.7 for their content management needs, businesses can:

Easily craft stunning digital experiences with Brightspot’s new design system: Brightspot’s Design System is flexible, making it easy to modify, extend, and fully customize a pre-built presentation layer so digital experiences perfectly fit the company brand and can be easily changed over time. The design system offers customers options of no-code, low-code, or fully custom front-end templates to make branded digital experiences possible regardless of development resourcing or timeline requirements. The design system features ready-to-use pages, modules and component templates, behaviors, interactions, and comprehensive styling options. For all content types in Brightspot CMS, there is a complementary front-end version in the design system.

Access externally-created content directly inside Brightspot CMS, then leverage AI to auto tag and structure content to fit an existing taxonomy: Brightspot CMS 4.7 builds on the most extensible content management platform in the market, so businesses can seamlessly integrate with their existing infrastructure however they like. New integrations with Shopify, Microsoft OneDrive, Google Drive, and SharePoint enable customers to enrich their existing infrastructure investments with Brightspot. Allowing customers to access externally created content while working in the platform fosters a more streamlined and efficient content creation process. Additionally, AI-driven auto tagging and taxonomy capabilities reduce the manual burden of content categorization, ensuring that content is appropriately tagged and organized for enhanced discoverability and user experiences.

Create content faster with OpenAI-assisted content-generation features: Brightspot CMS 4.7 integrates state-of-the-art OpenAI-assisted content capabilities that enable users to craft high-quality content more rapidly and efficiently than ever before. This industry-leading feature leverages artificial intelligence to assist content creators, helping them generate engaging and relevant content ideas, drafts, and even complete articles with just a few simple prompts. Say goodbye to writer's block and hello to a new era of creative freedom and productivity. All AI tools are offered as optional features of Brightspot CMS 4.7 that can be enabled by the customer.

Quickly find the content they’re looking for, and effortlessly monitor content, using robust search and collaboration tools: Brightspot’s search functionality is a powerful way for customers to manage an abundance of content within the platform. Enhanced search features make it easier for users to quickly identify the content they’re looking for, by allowing quick view which shows users a preview of their asset directly from the search panel. With the addition of watcher tools, users can set up personalized content monitoring, ensuring that they stay updated on specific content pieces as they move through the workflow.

Easily optimize site performance and minimize speed bumps with alerts and in-system guides: Brightspot CMS 4.7’s latest features help users to optimize their website’s performance. The enhanced alert system promptly notifies administrators of potential issues such as broken links, missing metadata, or content inconsistencies, enabling them to address these concerns proactively. Moreover, the inclusion of in-system guides offers field- and widget-level assistance for various features, allowing users to navigate the platform with ease and confidence.