business 20 Nov 2024
RepTrak, the global leader in reputation intelligence, has secured a majority recapitalization by Periscope Equity, a Chicago-based private equity firm. This strategic acquisition marks a pivotal moment in RepTrak’s history, positioning the company for accelerated growth and innovation in the reputation intelligence space.
Key Details of the Acquisition
1. Enhanced Focus on Innovation
The partnership with Periscope Equity will enable RepTrak to advance its innovation strategy, with a focus on:
2. Strengthening Client Relationships
3. Scaling Global Impact
4. Advancing Tech-Enabled Solutions
RepTrak is poised to utilize tech-enabled solutions to deliver greater insights, enabling businesses to more effectively manage and measure corporate reputation in real-time.
CEO Insights
Mark Sonders, CEO of RepTrak, expressed excitement over the partnership:
“This partnership with Periscope represents an exciting milestone for us. With their support, we're well-positioned to accelerate innovation and enhance our offerings to meet the evolving needs of our clients. This investment strengthens our leadership position in the industry, empowering us to drive greater impact and deliver unmatched value within the marketplace.”
The recapitalization by Periscope Equity marks a new chapter for RepTrak, enabling the company to scale its global operations, expand its AI-driven solutions, and enhance its position as a leader in reputation intelligence. With a stronger focus on innovation and client-centric solutions, RepTrak is set to continue its market leadership.
marketing 20 Nov 2024
Levanta, a leading affiliate marketing platform for Amazon sellers, has announced the closing of a $20 million Series A funding round led by Volition Capital. This investment will enable Levanta to expand its platform capabilities, accelerate growth, and solidify its position as a leading creator-driven commerce platform for Amazon sellers.
Strategic Use of Funds
1. Expanding Business Development Team
With the new funding, Levanta will scale its business development team to support the increasing demand from Amazon sellers, brands, and creators. This growth will strengthen Levanta’s ability to foster deeper relationships and drive more dynamic partnerships between sellers and creators.
2. Investing in Product Development
Levanta will invest heavily in product development to enhance the user experience and improve its platform’s functionality. These improvements will help drive more revenue-generating partnerships and create a seamless marketplace ecosystem for brands, creators, and publishers.
3. Broadening Market Reach
Levanta plans to expand into additional international markets, with Spain and Italy set for launch in early 2025, while continuing to support five major Amazon markets: U.S., U.K., Canada, France, and Germany.
The Growing Opportunity in Creator-Driven Commerce
The affiliate marketing industry is projected to reach $12 billion globally by 2025, driven by the growing trend of performance-based partnerships. Levanta’s platform is uniquely positioned to help Amazon sellers capture this growth, enabling them to forge direct, impactful partnerships with creators—one of the most trusted channels for consumer recommendations today.
Levanta's Role in Creator-Driven Commerce
With nearly half of consumers making purchases based on influencer posts, Levanta is at the forefront of this shift in consumer behavior. The platform offers a scalable, performance-based solution for sellers to drive sales, expand into new markets, and build long-term relationships with creators.
A Proven Leader in Marketplace Affiliate Marketing
Since its founding in 2023, Levanta has quickly gained traction, with its platform projected to generate $286 million in annualized GMV. Trusted by top-tier Amazon brands like HexClad, Kitsch, and MANSCAPED, Levanta has proven its ability to deliver significant returns, especially during peak events like Amazon Prime Day.
Levanta's Leadership Team
Levanta was founded by Ian Brodie (CEO), Rob Schab (Chief Marketplace Officer), and Spencer McKenney (Chief Technology Officer), who previously launched and scaled Grovia, an affiliate recruitment software provider acquired by Acceleration Partners in 2022. Leveraging their experience, they launched Levanta in 2023 to disrupt the retail media space and enable Amazon sellers to increase sales through high-impact, direct affiliate partnerships.
CEO Insights
Ian Brodie, CEO of Levanta, shared:
“This funding is a pivotal moment for Levanta. With the support of Volition Capital, we're primed to take our platform to the next level and offer even more value to marketplace sellers and creators. The affiliate marketing landscape is evolving rapidly, and we are committed to driving innovation and providing an ecosystem where brands, creators, and influencers can collaborate in meaningful ways to grow their businesses and reach new audiences.”
What the Investment Means for Levanta
1. Accelerating Growth and Market Reach
Levanta will continue expanding its business development team, enabling deeper engagement across diverse verticals and strengthening its platform presence.
2. Advancing Platform Functionality
Levanta will invest in improving its platform, enhancing both the seller and creator experience, and developing a more dynamic marketplace for revenue generation.
3. Cementing Leadership in Creator-Driven Commerce
Levanta aims to solidify its position as the top platform for Amazon sellers by meeting the growing demand from brands looking to expand onto Amazon, strengthening its market leadership in creator-driven commerce.
technology 20 Nov 2024
Tidio, a leading AI-powered customer service platform, has announced the expansion of its proprietary Lyro AI to its email channel, significantly enhancing its help desk capabilities. With this new development, Lyro AI now delivers industry-leading automation across key customer support channels, including email, live chat, and social media, enabling businesses to streamline their support processes and provide faster, more accurate resolutions.
Key Features of the Lyro AI Expansion
1. Enhanced Automation Rates
Initially launched in Tidio's Live Chat, Lyro AI quickly achieved an average resolution rate of 58%, with peaks nearing 90%. By extending this functionality to email, Tidio now offers one of the most comprehensive AI-powered help desk platforms, allowing businesses to handle higher volumes of inquiries with greater speed and efficiency.
2. Immediate Response and Faster Resolutions
3. Seamless Multichannel Integration
Lyro AI integrates seamlessly across multiple channels, offering a 360-degree view of customer interactions. This comprehensive context helps support agents provide faster, more personalized service without switching between platforms.
4. Ease of Implementation
Businesses can begin utilizing Lyro AI almost immediately thanks to its simple onboarding and minimal setup requirements. The system can be trained using just a single URL from a business’s website, ensuring a smooth and quick adoption process.
5. Proven Success in the Field
Tidio’s expansion of Lyro AI has already been proven effective with Gecko Hospitality, a leading executive recruiting firm. Max Sealey, Support Services Manager at Gecko Hospitality, shared:
"About 90% of our conversations are now handled by Lyro, and in the vast majority of cases, the responses are perfect. Our biggest concern about AI hallucination has been unfounded, and Lyro has proven extremely reliable in handling recruitment inquiries, even generating over 250 new leads."
6. Business Benefits
By automating routine inquiries across email and live chat, businesses can boost customer satisfaction (CSAT) scores, improve efficiency, and free up resources to focus on more complex customer interactions.
Marius Laza, Chief Customer Officer at Tidio, explained:
"Tidio allows businesses to strike the right balance between automation and personal connection. With Lyro AI now supporting key channels like email and live chat, brands can handle routine inquiries faster while still maintaining a personalized touch for more complex issues."
data management 19 Nov 2024
Optable, a Software-as-a-Service (SaaS) platform specializing in data management, activation, and collaboration for the advertising ecosystem, has appointed Jean-Paul Chauvet and David Hahn to its Board of Directors. This strategic move comes at a pivotal moment as the company sets its sights on the next phase of growth and product development, especially within the data privacy-focused adtech space.
Chauvet’s Insights:
Hahn’s Perspective:
Yves Poiré, CEO of Optable, adds:
With the addition of two seasoned leaders to its Board, Optable is strategically positioning itself to lead in the evolving adtech space. Chauvet and Hahn’s expertise will be instrumental as the company accelerates its efforts to deliver innovative, privacy-centric solutions to the advertising ecosystem.
marketing 19 Nov 2024
PerformLine, a leading marketing compliance platform, has appointed Kristie Goodgion as its Chief Financial Officer (CFO). With over 20 years of finance leadership experience, Goodgion is set to guide PerformLine’s financial strategy as the company accelerates its growth, particularly within regulated industries such as financial services and technology.
Leadership Experience:
Previous Role and Achievements:
With Kristie Goodgion’s appointment as CFO, PerformLine is poised to strengthen its financial position and continue driving growth in the marketing compliance space. Her expertise will help the company navigate its next phase of expansion and enhance its market presence.
advertising 19 Nov 2024
Mundial Media, a leading platform for contextual marketing focused on multicultural audiences, has successfully raised $1.5 million in a pre-seed extension round. This funding, supported by both new and existing investors, will propel the company’s growth, focusing on further product innovation, talent acquisition, and expanding its digital advertising offerings.
Successful Funding Round:
Strategic Focus:
AI-Driven Insights:
Reaching Diverse Audiences:
Mundial Media is poised for continued growth, leveraging its cutting-edge AI technology and strong investor backing to transform how brands connect with multicultural audiences. With the support of this new funding, Mundial Media is positioned to further innovate in the contextual marketing space and expand its reach within diverse communities.
advertising 19 Nov 2024
Veritone, Inc., a leader in AI-driven enterprise solutions, has announced the launch of its programmatic job advertising service in Australia. This innovative offering is designed to revolutionize recruitment by optimizing candidate sourcing with artificial intelligence (AI), automating job ad placements, and improving the quality of applications while reducing costs.
AI-Driven Recruitment Optimization:
Global Reach:
Integration with ATS:
Diversity Job Posting:
Veritone's programmatic job advertising service is set to transform recruitment strategies in Australia, offering companies a more efficient, cost-effective, and data-driven way to attract top talent. With AI at the core of its offering, Veritone is helping businesses stay competitive in the global talent acquisition market.
digital marketing 19 Nov 2024
Invoca, a leader in revenue execution platforms, has released its second annual State of AI in B2C Digital Marketing Report. This comprehensive survey of 600 marketers in the U.S. and U.K. highlights AI's transformative impact on marketing strategies, with an overwhelming 80% of marketers reporting positive returns from their AI investments. The findings underscore growing confidence in AI's ability to drive innovation and revenue growth within the digital marketing space.
AI Investment and ROI:
AI's Impact on Employment:
Executive Ownership of AI Adoption:
Growing AI Expertise in Large Companies:
AI's Contribution to Revenue Growth:
Barriers to AI Adoption:
The State of AI in B2C Digital Marketing Report reveals that AI has firmly established itself as a critical tool for marketers, enhancing efficiency, driving revenue growth, and transforming marketing strategies. As AI adoption grows, the ability to leverage these technologies will be essential for marketers to stay competitive in an evolving industry.
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