artificial intelligence 7 Dec 2023
data.ai, the leading mobile data analytics provider, released its five mobile Predictions for 2024.
"2024 will see consumers demand authenticity, video-first content, and control of their social media experiences through the power of a dollar. Next year will unleash the next wave of innovation in AI and cement how we consume content." - Lexi Sydow, Head of Insights, data.ai
automation 7 Dec 2023
Automation Anywhere, a leader in intelligent automation that puts artificial intelligence (AI) to work across every aspect of an organization, today announced that it has entered into a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS). The SCA enhances Automation Anywhere's industry-leading expertise in generative AI and intelligent automation to boost enterprise productivity and power business growth, in addition to offering Automation Anywhere customers greater choice, flexibility and reliability for their generative AI deployments. The company also announced general availability of its integrations with Amazon Bedrock, a fully managed service that makes foundation models (FMs) from leading AI companies accessible via an API to build and scale generative AI applications, and Amazon SageMaker, which helps companies build, train, and deploy machine learning (ML) models for any use case with fully managed infrastructure, tools, and workflows.
The collaboration will make it easier for customers to leverage the full breadth of Automation Anywhere's intelligent automation capabilities through their AWS investments and streamline go-to-market opportunities between the two companies. The SCA also enables Automation Anywhere and AWS to deliver more value to customers through a go-to-market and co-selling program, as well as the exploration and development of new industry-specific automation solutions that will power growth and innovation in vertical markets.
"Since we first put our cloud-native Automation Success Platform on AWS, we have long-shared a mutual vision with AWS to enable every company with the potential to transform their business through an open approach to the powerful combination of generative AI and intelligent automation," said Adi Kuruganti, Chief Product Officer, Automation Anywhere. "In the next phase of our collaboration, we're excited to work with AWS to leverage the full power of generative AI to develop targeted, industry-specific solutions and completely reshape and improve the way companies work across their organization."
"The SCA with Automation Anywhere reinforces our shared commitment to making it easy, practical, and cost-effective for customers to use generative AI capabilities across their business," said Chris Grusz, Managing Director of Technology Partnerships at AWS. "We're pleased to support Automation Anywhere in the development of generative AI-powered tools that enable customers to boost productivity and power innovation."
As a member of the AWS Partner Network (APN) since 2017, Automation Anywhere previously launched a preeminent cloud-native process automation solution available on AWS. Earlier this year, Automation Anywhere also joined the AWS Independent Software Vendor (ISV) Accelerate Program, a program for AWS Partners that provide software solutions that run on or integrate with AWS.
"We have long benefited from the cloud-native automation solutions offered by Automation Anywhere and powered by AWS, and we're pleased how they've helped transform our business over the years," said Dev Gulati, Head of Automation, Columbia Sportswear Company. "We're excited for the potential of this expanded collaboration and the opportunities it unlocks for us to utilize the power of generative AI and automation to grow our business."
In June 2023, Automation Anywhere announced participation in the Amazon SageMaker Jumpstart program, a developer portal that provides pre-trained, open-source models, algorithms, and solutions for a wide range of problem types to help companies get started with machine learning, to bring intelligent automation and generative AI innovations to market. Automation Anywhere continues to work with AWS to build and deploy generative AI powered solutions in customer experience, document processing and contact center intelligence using Amazon SageMaker, Amazon Bedrock and other AWS AI/ML services, further strengthening the go-to-market relationship.
analytics 7 Dec 2023
SuccessKPI, Inc., a SaaS Contact Center Insight and Action Platform provider, has appointed Don Keane as Chief Marketing Officer. He will report directly to SuccessKPI Chief Executive Officer Dave Rennyson. He will work closely with marketing, sales, channel, customer success, and product teams to direct a unified go-to-market strategy that generates and meets market demand.
Prior to SuccessKPI, Keane served as chief marketing officer (CMO) of Instapage, a leading SaaS-based, adtech company based in San Francisco and before that was SVP Marketing & Partnerships at Smartlinx, a leading cloud WFM company, which recently sold to PE in 2023. Keane also served as CMO of Globalization Partners, a cloud services PEO company and as vice president of marketing for cloud services at Genesys following the acquisition of CCaaS pioneer Angel where he served as vice president of marketing and business development.
Keane has also formerly served as managing director with global brand responsibilities at EarthLink and held marketing leadership positions at Intuit, General Mills, MetTel, and Rust-Oleum.
"Don will contribute directly to our mission to improve business outcomes for our enterprise and government clients." Said Dave Rennyson, CEO of SuccessKPI. "As an early advisory board member at SuccessKPI, Don established an integral place on our team and is uniquely positioned to compound our accelerating growth and increase our impact on this market."
video technology 6 Dec 2023
Storyblocks, an unlimited, subscription-based stock media platform with video creation and workflow functionality, has launched DaVinci Resolve templates in the Storyblocks library, allowing users to easily add motion graphics, visual effects and animated sequences to their videos in DaVinci Resolve, while taking advantage of Storyblocks' robust stock media content.
The launch of DaVinci Resolve templates within the Storyblocks library coincides with the rapid rise of DaVinci Resolve's popularity. Video editors and creators migrating their work to the platform cite powerful features at competitive price points, along with a compelling ecosystem. Meanwhile, creators and businesses alike are under increasing pressure to create high-quality videos faster than ever to keep up with increasing demand in the B2B, B2C and media verticals, where video outshines the marketing ROI of all other media formats. The DaVinci Resolve templates launch represents Storyblocks' latest innovation to meet the needs of creatives and simplify the video creation process every step of the way.
"Incorporating DaVinci Resolve templates into our library demonstrates our continued investment in our product offerings and highlights how we are evolving alongside our users," said TJ Leonard, CEO of Storyblocks. "As creators and businesses across every industry prioritize video, we're committed to providing the resources they need to make the highest-quality videos possible in a timely manner. This launch is just the next step in this journey."
Users who prefer DaVinci Resolve for their video editing can end up spending hours creating motion graphics and special effects from scratch. The extra work involved slows down creative processes, adds more costs to budgets and can diminish the quality and consistency of their videos.
The addition of 600+ DaVinci Resolve templates to the Storyblocks library delivers greater value to customers, enabling users to effortlessly craft professional-looking videos. Direct access to these ready-to-use, customizable templates allows anyone to quickly create titles, transitions, logos and other motion graphics for their videos and easily swap content that fits their brand and style. Templates represent just one of many workflow and platform benefits that Storyblocks enterprise clients cite, resulting in over 3.5 hours of time savings per user every week. This latest addition complements Storyblocks' collection of more than 27,000 Adobe Premiere Pro, After Effects and Apple Motion templates.
"With this launch, users can work more efficiently, accessing the templates they need directly from Storyblocks without creating effects from scratch," said Leo Moriya, director of content operations at Storyblocks. "As a video editor myself, I know how much the right template can help craft more engaging and professional content. After seeing the high quality of what we're launching, I'm confident we're meeting our customers' and contributors' growing demand for DaVinci Resolve templates and supporting their creative work."
"I use a lot of different software to edit video, but DaVinci Resolve is where I do the majority of my work. It's been hard to find DaVinci Resolve templates, but as Storyblocks is already such a big part of my workflow, having these templates within the library will streamline my process considerably," said Casey Clark, senior manager of video at Luma Health. "With Storyblocks, I love having a platform where you can access anything, anytime and not have to worry. It leaves a lot of room for creativity and experimentation."
digital experience 6 Dec 2023
Crownpeak, a leading digital experience platform (DXP), today announced the appointment of Samuel Monti as the company's Chief Executive Officer. Monti is an accomplished leader with nearly three decades of experience in finance, operations, and C-suite leadership in both public and private equity companies. At Crownpeak, Monti will further the company's successful growth, driving operational excellence and cultivating technological innovation to deliver even greater value for customers.
"In the past three years, Crownpeak has undergone a major global expansion that included three successful acquisitions and tripling the company's size," said Michael Lipps, Chairman of the Board. "Samuel Monti, with his deep background working in financial markets, experience leading operational scale and strong track record of successful private equity outcomes, is well-positioned to drive this next, exciting phase of Crownpeak's continued market expansion."
"This is an exciting time to be joining Crownpeak," said Samuel Monti, CEO of Crownpeak. "Enterprises around the globe are making critical investments in digital experience platforms, and Crownpeak has experienced unprecedented growth and transformation as a company. As CEO, my mission is to continue that exceptional growth trajectory by expanding our product portfolio, advancing customer-centric innovation, and establishing the kind of strong community among our customers, prospects and partners that will drive future growth and success."
Monti received a BS in Accountancy from Miami University and an MBA in Finance from Case Western Reserve University.
advertising 6 Dec 2023
Integral Ad Science, a leading global media measurement and optimization platform, today announced the release of its inaugural Responsibility Report outlining the tangible progress the company is making to strengthen its Environmental, Social, and Governance (ESG) initiatives.
"We are excited to present our inaugural Responsibility Report demonstrating our intent to make a positive impact on our customers, shareholders, employees, and the broader global community," said Lisa Utzschneider, Chief Executive Officer, Integral Ad Science. "The results of this report exemplify our unwavering dedication to innovation and ethical practices, our continual obsession for exceptional service for our customers, and our strong commitment to creating a great place to work and develop."
IAS's comprehensive data collection captures 280 billion interactions daily from across the globe, ensuring customers' businesses have the actionable data they need to drive superior results and remain future-ready. IAS leverages its data platform to both power its commercial success and contribute to its mission to be the global benchmark for trust and transparency in digital media quality.
Highlights from the report include:
"Our unwavering dedication to aligning ESG initiatives with our business practices is a fundamental principle at IAS," said Utzschneider. "We take pride in empowering our customers with actionable data that drives superior business results, while instilling confidence in our stakeholders that IAS remains persistent in our efforts to foster a safer and more sustainable global community."
identity management 6 Dec 2023
SheerID, the global leader in identity verification for commerce, used by hundreds of leading brands around the world, has partnered with more than 30 top brands that are making exclusive holiday offers available to millions of teachers, students, medical professionals, first responders, military members, and more, to thank the hard-working people who make our communities better places to live and work. SheerID is proud to partner with these organizations to reward these groups with special holiday offers.
“Brands that show they care about the people who work to make our communities better places to be - like teachers, medical professionals, first responders, military service members, and our future community leaders: students - by rewarding them with personalized offers, build strong connections with these valuable consumers who are proud of the work they do,” said Jake Weatherly, CEO of SheerID. “Recognizing the people who are the backbone of our communities builds trust, which helps companies gain and keep loyal customers.”
Military, Veterans, Teachers, First Responders, Healthcare Workers, Students, and More: Take Advantage of Exclusive Last-Minute Holiday Offers!
Teachers, students, medical professionals, first responders, military members, and more get access to unique deals from great brands and save money. The following brands have provided exclusive offers to reward and honor students and members of the helping professions in the areas of travel, lifestyle, apparel, news, and more, with the help of SheerID’s Verification Platform, ensuring that rewards are instantly and securely provided to these highly valued communities. For those who are eligible, no SheerID account or membership signup is required.
Last-Minute Holiday Shopping Offers:
customer relationship management 6 Dec 2023
Pipedrive, the easy and effective sales CRM for small businesses, today announced its Marketplace yearly results and most popular apps of 2023. Data shows that small businesses using software integrations to automate tasks across the revenue cycle win about 1.5 times more deals than companies that have not adopted any third-party tools.
“Building the right tech stack arms the sales team with the right tools to double down on innovation and discover unexpected growth opportunities. On average, customer-facing professionals spend only a third of their time engaging with customers. Automating everyday tasks has a lot of benefits. The right technology helps increase productivity, reduce manual errors, find more qualitative leads faster or enhance team collaboration, making a huge difference in sales. Instead of spending time on repetitive tasks, salespeople can focus on the creation of personalized and value-based customer journeys,” said Sean Evers, VP of Sales & Partner at Pipedrive.
With more than 400 integrations, the Pipedrive Marketplace enables customers to sync their data across systems all in one place and automate and optimize processes. “Pipedrive’s ecosystem is all about echoing our customers’ needs and amplifying the value of the core CRM platform. Using third-party integrations allows companies to break data silos and unify information across multiple applications, saving time, increasing productivity and expanding the overall revenue opportunity. By integrating Pipedrive with third-party apps, we can offer a complete and customizable tech stack to automate tasks across the entire revenue lifecycle and boost business growth,” said Evers.
Within the first 11 months of 2023, more than 134,000 users installed at least one app from the Pipedrive Marketplace. The most popular app categories, listed below, were messaging bots and communication tools, phone and video calls, marketing automation and lead generation. Other key findings that emerged:
Pipedrive Marketplace’s top 3 apps help to move data automatically between the core platform and other apps or enhance customer communication experiences thanks to video calling and messaging solutions.
To nurture leads, Pipedrive customers prefer the following apps for assigning leads, automating communication to leads, tracking lead behavior and warming leads up:
For Pipedrive customers, the top 3 apps for communicating with leads and scheduling demos are:
The most popular integrations to qualify leads, enrich lead data and research leads are:
Earlier this year, Pipedrive API was recognized as one of the most popular APIs for developers by Postman, a world-leading public hub for developers to design, build and test their APIs. Additionally, in the summer of 2023, Pipedrive’s Developers’ Corner was shortlisted for three categories at The DevPortal Awards, an awards program showcasing innovative leaders and their developer portals in the API and interface space. Pipedrive was shortlisted for Best New DX Innovation, Best Onboarding and Best API Reference Documentation.
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