advertising 22 Sep 2023
LG Ad Solutions, a global leader in connected TV (CTV) and cross-screen advertising, in partnership with CTV measurement leader TVision, today released the findings of a new study that revealed CTV content has a +13% higher attention index and a +74% higher co-viewing incidence than linear television content. LG Ad Solutions partnered with TVision to use a combination of their camera Sensor, Digital Meter, and Measurement Engine panel data to understand how and what households are watching television and the extent they were paying attention. This was paired with an online survey conducted by LG Ad Solutions to obtain more information about consumers’ viewing habits. The survey revealed that 88% of respondents co-view streaming television--and they report being more likely to pay attention to both content and ads when doing so: 67% of respondents pay same or more attention to programming when co-viewing while 54% pay same or more attention to the advertising content. In fact, 73% of consumers multi-task the same amount or less when co-viewing TV. The study also found that an inverse relationship between attention and ad duration, which means the first 15 seconds is critical to communicate brand and message. Further, LG Ad Solutions and TVision found that attention is at its highest on the first exposure to a CTV ad, but gradually declines as exposure frequency increases. These findings suggest that it’s important for CTV advertisers to actively manage frequency to prevent over delivery when ads are no longer driving lift in awareness or brand preference. "This data indicates that on average, streaming TV viewers are more likely to be watching with other people than linear TV viewers,” said Tony Marlow, Chief Marketing Officer, LG Ad Solutions. “Interestingly, this research also indicates that people tend to pay more attention to the screen when co-viewing. This could mean that streaming may be a much more shared experience than previously realized and that this helps drive a higher level of attention for content and ads.” In terms of genres that are most co-viewed, Comedy (68%) and Drama (55%) hold the top spots. Of consumers that watch sports, 56% of them are co-viewing while streaming sports. “This research supports our existing knowledge which indicates that consumers are paying more attention to streaming content than linear content. High-attention content gives advertisers a valuable opportunity to increase engagement and generate outcomes,” said Yan Liu, CEO at TVision. “This research shows how to find that sweet spot with consumers and provides a valuable roadmap for advertisers looking to capitalize on the growing streaming marketplace.”New study from LG Ad Solutions and TVision identifies strategies to optimize connected TV advertising attention
advertising 22 Sep 2023
BIA Advisory Services estimates the local broadcast TV industry in 2024 will generate $23.8 billion in advertising revenue, with $21.7 billion in over-the-air (OTA) revenue and $2.1 billion in digital television. This estimate indicates an 11 percent increase over 2023 for the television industry. Previewing the new forecast today in an address before the TVB Forward Conference, Tom Buono, founder and chief executive officer of BIA, explained the drivers behind the forecast, which include heavy political advertising spending along with increased spending in key television verticals, including legal and auto. Buono also examined local televisions’ share of the complete advertising wallet. “We all expect a large number for local television ad spending in 2024, but it’s not only political that the industry can look to for growth,” said Buono. “Our new Share of Wallet (SoW) Performance Benchmarking Analysis reveals legal and automobile advertising will be up next year, too, providing solid opportunities for the industry. Beyond spending, we can see from this analysis how well television is performing across business verticals as compared to other media and in relation to the many advertising spend opportunities within a local market. Looking at ad spend this way is key to helping television continue to play to its strengths and find ways to take share from other media and move against threats.” For automobile advertising, BIA’s 2024 forecast shows that TV OTA is expected to increase to $192.6 million in 2024, which will be the largest year-to-year increase since 2019. Another strong vertical for television in BIA’s SoW Performance Benchmarking analysis is legal services. BIA estimates legal spending will total $8.6 billion in 2024. When looking at ad share across all traditional media, TV OTA will be the only channel to grow for legal advertising in 2024. Buono also examined ad spend in the connected TV and over-the-top (CTV/OTT) category compared to OTA and digital. While smaller in dollars spent, CTV/OTT is the fastest growing platform in the past five years, with +30.4% CAGR (2020 to 2024). However, TV OTA has more than four times the ad spend, mainly driven by political, than the other two channels. “After a few challenging years related to the pandemic, followed by supply chain and economic issues, we are forecasting significant increases in 2024 for local TV advertising,” said Buono. “Continuous examination and foresight will be key to maintaining a strong position.”BIA CEO Addresses Television’s Share of the Local Advertising Marketplace for Key Ad Spending Verticals
artificial intelligence 21 Sep 2023
Phrasee today announced that the Board of Directors has appointed Dan Head as CEO. Formerly chief revenue officer at Braze, including during its growth from Series-B to IPO in November 2021, Head will ensure Phrasee plays a leading role in guiding content marketers through the AI revolution. Before Braze, he spent four years as regional vice president at Salesforce during the inception of its Marketing Cloud. Parry Malm, Phrasee’s founding CEO, has stepped down from his role and will remain on the board with a focus on thought leadership that pushes the AI content category forward. “AI is advancing at an incredible pace, but brands struggle to utilize AI’s potential,” Head acknowledged. “Making the most of the AI industrial revolution hinges on three key factors: access, scale, and trust. As CEO, I am determined to empower brands with innovative, and scalable content solutions, with enterprise-grade governance and controls, that deliver high value quickly.” With nearly 5,000 AI tools released in 2023 and an expected global AI investment of approximately $200 billion by 2025, Head will lead Phrasee as it helps businesses cut through the noise of the AI content category. This will ensure customers gain value from AI technology through fit-for-purpose architecture that delivers high-performing content that brand leaders can trust – and is essential for progressive, customer-centric, marketing teams. “The explosive growth of the current AI landscape caught many marketers and technologists off guard,” said Malm. “With nearly a decade of proven experience in natural language generation and deep learning, Phrasee is uniquely positioned as a thought leader in the category. Dan will evolve Phrasee to meet the tremendous market potential as we enter the next phase of innovation and growth.” “Clients will gain competitive advantage from the combination of Phrasee’s core architecture and how it leverages both its own and the latest generic AI technologies,” Head added. “The result is that AI will deliver on its promise of effectiveness, scale, and performance for brands, and a more impactful and valuable experience for consumers and fans.”Head to lead effort that empowers brands with high-performing, scalable, channel-agnostic AI content they can trust via fit-for-purpose architecture
customer relationship management 21 Sep 2023
Acxiom, the global leader in customer intelligence, welcomes a new Chief Operating Officer, John Watkins. This strategic addition to Acxiom's executive leadership team underscores its commitment to elevating its global operational capabilities for more robust scaling, innovative breakthroughs, and transformative growth. Watkins will report to CEO Chad Engelgau.
Watkins will focus on operationalizing alignment and adaptability through the following initiatives:
"Welcoming John signals a bold reimagining of how Acxiom operates," says Engelgau. "His vision, team spirit, and unmatched operational leadership are precisely what Acxiom needs to take us to the next level. With John on board, we're not just looking to the horizon, but aiming to redefine it."
A veteran in technology and data, Watkins’ career spans over twenty years of experience leading complex operations strategies and guiding multifaceted teams. Prior to joining Acxiom, he spent 15 years at Merkle serving in pivotal executive roles, including COO and Global Chief Transformation Officer.
Reflecting on his new role, Watkins says, “I'm thrilled to be part of Acxiom, a trailblazer in data-driven marketing that sets the standard for client impact. I'm eager to work side-by-side with this amazing team, leveraging our combined strengths and ensuring we not just meet but surpass the expectations of our clients, partners, and associates."
technology 21 Sep 2023
Telesign, the leading provider of customer identity and engagement solutions, today announced the launch of Breached Data, the newest addition to the company’s Identity products. Breached Data gives customers the ability to identify when a phone number and its associated data attributes have been compromised in a data breach, helping proactively prevent account takeovers, fake users, and synthetic identity fraud.
In today’s digitally connected world, in which the average person spends nearly seven hours online daily, safeguarding sensitive information is a top priority. From sign-ups and sign-ins to likes and comments, every digital interaction creates a dataset, contributing to the trillions of gigabytes of data on the internet. In the wrong hands, this data can wreak havoc, leading to unauthorized account takeovers, identity theft, fraudulent transactions, and more. Businesses that fail to protect themselves and their customers from data breaches can experience severe financial, operational, and reputational loss.
Breached Data protects against the ramifications of compromised data. Across the customer journey, the new solution conducts a rapid analysis of submitted phone number data against a comprehensive global dataset. This provides near real-time confirmation of breach status and any associated compromised attributes. If a submitted phone number is found in a recent data breach, it delivers a timestamp for when the phone number and associated attributes were compromised.
“In an era of escalating data breaches, which inflict reputational and financial damage to organizations everywhere, Telesign innovates to protect both businesses and consumers,” said Telesign Product & Portfolio Vice President Chris Thompson. “Breached Data is our most recent effort to protect against the consequences of data theft by bad actors.”
“Breached Data is a game-changer in today’s digital landscape, helping to keep businesses and their customers safe while also expanding Telesign’s global presence,” said Steven Dickens, Vice President and Practice Leader, The Futurum Group. “With data breaches on the rise, this new solution gives businesses the power to mitigate fraud and create safer digital experiences. This is crucial because the onus is now squarely on companies to elevate digital privacy measures, not just as a fiduciary duty but as a cornerstone of customer trust.”
Key features of Breached Data
Global Comprehensive Coverage: The solution meticulously compares the submitted data against more than 166 billion breached data records across emails, passwords, IP addresses, usernames, PII, geographic locations, phone numbers, financial details, and more. The extensive scope of Breached Data ensures that global data breaches are vigilantly accounted for and shielded against.
Continuous Protection: In 2022, over 422 million people had their data exposed on the dark web, up 128 million from the previous year. Breached Data is updated daily to ensure every data breach is accounted for in order to avert potential harm.
New Use Cases for Breached Data
automation 21 Sep 2023
Ascend.io, the leader in data pipeline automation, today announced the availability of its cloud-based data engineering platform in the European region. Now, data engineers, data architects and analytics engineers can build intelligent data pipelines for Snowflake, Databricks, and Google BigQuery through Ascend's fully managed Software-as-a-Service (SaaS) platform. Data will never be exported or processed outside of the EU, allowing enterprises to meet strict data sovereignty requirements without having to host their own deployment of the software. Ascend's EU-based cloud offering is generally available to all customers today.
Ascend is bringing this cloud offering to Europe in response to rapidly growing demand driven by large digital transformations and new digital native business models. Ascend already supports customers in the region including News Corp and Maytronics, and regularly fields requests from digital natives for more accelerated deployment options. As Ascend's partners Snowflake and Databricks continue to expand in the region, the demand for scalable data pipeline solutions has skyrocketed. Snowflake reports growing FY23 revenue in the region by 72% YoY, and Databricks has grown its team size 75% in the region over a similar period.
Ascend's native cloud offering provides a lower barrier to its intelligent data pipeline controller that reduces up to 91% of repetitive data engineering tasks, reduces data software costs by 68% and can lower ETL cloud consumption bills by up to 30%. Now, even the leanest data engineering teams can meet data privacy, security and sovereignty requirements in their local regions.
"Ensuring data remains within a country's geographic borders while providing a self-managing SaaS experience for data pipelines is no small feat. This expansion ensures that European data professionals can focus on building intelligent data pipelines 10x faster without worrying about compliance or technical backends," said Sean Knapp, CEO of Ascend.io.
Data teams in Europe can now enjoy:
Instant Access & Setup: Just enter credentials and immediately tap into the world of intelligent data pipeline automation.
Complete Data Sovereignty: Uncompromising compliance with European data sovereignty regulations, ensuring data remains strictly within national boundaries.
Stellar Savings & Efficiency: As endorsed by industry giants like News Corp, and Maytronics, Ascend's users report up to 91% less effort in data prep and transformation, a 68% cost reduction in their data stack, and up to 30% less cloud resource consumption.
Seize the Future of Data Pipeline Automation: Embrace the future of data pipelines with Ascend's free trial of the new SaaS offering, perfectly complementing the trusted, fully dedicated tenant deployment that's been at the forefront of progressive data engineering teams for years.
artificial intelligence 21 Sep 2023
Truecaller today announced a corporate rebranding and launch of a brand new app icon that will be instantly recognisable on the Google Play Store and Apple App Store. The timing of the new brand identity aligns with a significant transformation taking place in the digital space. At the heart of this rebranding is Truecaller’s renewed sense of purpose, energy, and enthusiasm.
Commenting on the announcement, Alan Mamedi, Co-founder and CEO, Truecaller said, “We are excited to unveil our new brand identity and logo. It signifies our continued commitment to our users and our focus to constantly evolve and improve, every day.”
“Our mission, to protect communication for all, is what guides us to develop new anti-fraud solutions like Search Context and engineer improvements to improve user privacy,” he added.
As part of this refreshed identity, Truecaller users also get powerful new anti-fraud feature called Search Context, as a part of the Truecaller AI Identity engine. While looking at the search results for any number, Truecaller users will be instantly notified if the name for the number has been recently changed or is being changed frequently. The app also classifies this contextual message into three colour categories: blue, for a neutral change, yellow, which could be potentially suspicious if the name has changed more than 3 times in the past 7 days and finally red, indicating multiple and frequent name changes which are highly indicative of fraudulent and scammer activity. This message will be shown to all Truecaller users on all search results across Android, iPhone and Truecaller web.
The new branding identity is orchestrated by leading global brand consultancy, Interbrand and it will be rolled out across the globe over the coming weeks. To see the new app icon and changes, users need to update to app version 13.34 or newer on Android and version 12.58 or newer on iOS. Read more on our blog here and download press assets here.
artificial intelligence 21 Sep 2023
The economy may have had a downward impact on enterprise investments, but these increased exponentially when implementing AI, according to 82% of IT executives taking part in the latest State of Intelligent Automation Report: Impact of the Economy on AI Priorities, commissioned by ABBYY. Respondents from the US, UK, Germany, and France attributed an increase in higher value work (60%), happiness (62%), and employee innovation (59%), noting that intelligent automation freed them from many routine and mundane tasks to focus more on customer and revenue-driven initiatives. Nearly half of respondents (49%) reported an increase in staff retention levels since introducing intelligent automation, which is significant in the era of “silent quitting.” They also stated that improvements in employee efficiency (52%) and productivity (48%) were among the top benefits to the organization, as well as the benefit to employees, with almost a third (32%) globally stating there was better work-life balance. The US led in the reduction of work stress (41%), followed by the UK (38%). “IT executives are gaining powerful value from their AI investments,” stated Gabrielle Lukianchuk, Chief Marketing Officer, at ABBYY. “Notably, more than half of the leaders surveyed stated higher quality products and projects, along with faster delivery of their products to customers. More than a third reported improved customer service outcomes. It’s no surprise they achieved twice the ROI by leveraging AI in their intelligent automation initiatives to accelerate the improvement of complex processes and putting data to work.” Greater ROI, greater investment Almost half (47%) of enterprise executives saw a 2x return on their AI investments in 2023, up from 43% in 2022. Additionally, 82% said their AI budgets increased this year and 48% plan to invest more, despite reductions in costs in other parts of the organization. The survey also revealed that mid to large enterprises are placing the greatest investments in AI to enable intelligent automation. Increased investments of up to 35% by emerging enterprises indicates growing recognition that AI is leveling the playing field and required for a competitive advantage. As AI adoption becomes more widespread with the use of large language models such as generative AI, 89% of IT executives responded that they have AI strategies in place. 37% have compressed their roadmaps into three-to-five-year plans, noting revenue-impacting processes as top priorities including operations, marketing, product development, sales (as it relates to customer experience), and logistics services. More details about AI investments, ROI expected and achieved, budget priorities, technologies and processes used, benefits gained, and employees’ mindsets can be viewed by downloading State of Intelligent Automation: Impact of the Economy on AI Priorities.IT leaders report a significant impact to customer value, employees’ well-being, and enterprises’ return on AI investments
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