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Plume Advances Personalization and Control for Consumers

Plume Advances Personalization and Control for Consumers

technology 24 Oct 2023

New HomePass features empower consumers to prioritize the throughput of the applications, devices, and people that are most important to them at any time

Network services and consumer experience pioneer Plume® has introduced new AI-driven personalization features within its HomePass® app. The company's Founder and CEO, Fahri Diner, will welcome this new era of user control in a headline keynote at Network X on Wednesday, October 25 at 9:50 AM CEST.

App Priority from Plume allows users to prioritize their own application-level traffic and ensure peak performance via a number of options: through general application categories across the home, through applications running on individual devices, or through applications being used by specific people on the WiFi network. Plume is also introducing a first-of-its-kind Security Boost feature that enables users to automatically prioritize network traffic for home security devices and applications when away from home or when the household is asleep.

These new developments are the consumer-facing features of Plume's recently announced Full Stack Optimization. Full Stack Optimization added the sophistication of application awareness needed to identify, measure, and prioritize application traffic flows. Plume expects to roll out the new features globally via the Plume HomePass app beginning in the first quarter of 2024.

Key User Benefits:

  • App Category Priority—Users can boost the throughput and performance of bandwidth-intensive Gaming, Streaming, Video Calling, or Home Security app families across all devices and people in the home.
  • Device Priority—Throughput to apps running on specific devices can be prioritized for increments of one hour, end-of-day, or indefinitely.
  • People Priority—Application flows for the devices assigned to a specific user profile can also be prioritized for increments of one hour, end-of-day, or indefinitely.
  • Home Security Boost—By combining App Category Priority with Plume's Sense™ service—which uses WiFi signals to detect movement and track each user's primary device inside the home—consumers can opt into "Away Mode" which will trigger the HomePass app to automatically boost throughput for home security devices and their associated apps when the home is empty or inactive.
  • Dynamic traffic prioritization—In each case, non-urgent traffic, such as software updates, is deprioritized to reduce interference with real-time applications to bring additional optimization of the home network.
  • Monitor app performance—Users can monitor each app family's performance rating on a scale of excellent, fair, or poor to gain visibility into the home network, make decisions around what to prioritize, and verify their boosts are achieving better connectivity.
  • The new controls are entirely optional—Users can choose to allow Plume to optimize performance based on its AI-driven algorithms via the default Automated Mode. Plume's adaptive WiFi intelligently monitors the home network and tunes it for optimal performance based on multiple factors including usage patterns, load, and interference.
  • Efficient and proactive support—The new prioritization-based feature set presents an opportunity for service providers to improve customer support. Application category-, device-, and people-level insights available through Plume's Haystack® Support Suite can enable service providers to diagnose and resolve network performance issues more rapidly, leading to reduced support calls, improved customer satisfaction, and reduced churn.

"Consumer experience is the new currency for the modern service provider," said Michael Philpott, Research Director at Omdia. "The days of focusing marketing campaigns on speed and price are numbered—our research shows that consumers now value experience over all else. This new development will bring them greater control over their in-home device and application experiences."

Statara Announces New Partnership with BallotReady

Statara Announces New Partnership with BallotReady

analytics 24 Oct 2023

Partnership will offer new capabilities for advocacy groups to reach office holders with digital messaging

Statara Solutions, LLC has announced a partnership with civic engagement platform BallotReady to provide the first-of-their-kind distinct digital audiences of state and federal elected officials.

Through this partnership, Statara has matched BallotReady's list of all U.S. elected officials and made them available in online ad buying platforms for advocacy campaigns and other groups to include in their digital ads.

"We're excited to partner with BallotReady and provide new resources for advocacy groups to reach policy makers online with their messages," said Bryan Whitaker, CEO at Statara. "Statara is proud to be the first provider to offer this distinct targeting capability to causes across the country." 

Statara's Identity Insights, a data set of approximately 260 million individuals (U.S.), is produced through industry-leading data sourcing, modeling, enhancement, and auditing. Statara Identity Insights features over 800 attributes depicting contact information, demographics, consumer interests, buying behaviors, model scores, voting information, donation history, and more.

Bandwidth to Report Third Quarter 2023 Financial Results on November 2, 2023

Bandwidth to Report Third Quarter 2023 Financial Results on November 2, 2023

communications 24 Oct 2023

Bandwidth Inc., a leading global enterprise cloud communications company, today announced it will report its financial results for the third quarter ended September 30, 2023 after market close on Thursday, November 2, 2023.

Bandwidth will offer a live webcast of the conference call on the Investor Relations section of the company's website at https://investors.bandwidth.com, where a replay will also be available shortly following the completion of the conference call.

Conference call details:
Date: Thursday, November 2, 2023
Time: 5:00 p.m. Eastern Time
Dial-in number (domestic): 844-481-2707
Dial-in number (international): 412-317-0663

Replay information:
Following the completion of the call through 11:59 p.m. Eastern Time on Thursday, November 9, 2023, a replay will be available by dialing (877) 344-7529 for the U.S. or (412) 317-0088 for callers outside the U.S., and entering passcode 8162695.

Global IDs Unveils DataVerse - A Pioneering Visualization to Govern Data Quality as the Data Moves

Global IDs Unveils DataVerse - A Pioneering Visualization to Govern Data Quality as the Data Moves

automation 24 Oct 2023

With its state-of-the-art interface, DataVerse promises to redefine data visualization, offering a 360-degree perspective, to identify and resolve data policy noncompliance.

Traditionally, data management platforms are constrained by the limited amount of real estate visible in a 2D environment. This limitation makes it difficult for analysts to visualize the details of large complex data flows and nearly impossible to visualize anomalies introduced as the data moves. What if business and data teams could pinpoint the moment a data policy violation is introduced in a downstream system and mitigate the risk? Global IDs proudly introduces the next-generation DataVerse solution that allows companies to enforce data policies throughout the enterprise using a pioneering user interface that:

  1. Zooms in and out to see the entire data lifecycle
  2. Identifies where quality policy violations are introduced
  3. Pinpoints the violation to analyze and raise a ticket for issue resolution

"I am delighted to introduce the Global IDs DataVerse, an Augmented Reality product that allows users to effectively govern their data as it moves throughout the ecosystem", said Dr. Arka Mukherjee, the Founder and CEO of Global IDs while announcing the release of DataVerse. "Our customers and business partners demand solutions at ecosystem scale which is why DataVerse showcases Augmented Reality to visualize the entire data lifecycle on screens as small as a cellphone.  DataVerse helps the business user discover and resolve quality policy noncompliance caused by data transformations, faulty ETL logic, and human error", added Dr. Mukherjee.

DataVerse users can visualize both the aggregate and granular changes in data flow at ecosystem scale on one screen. This UI innovation significantly increases productivity as the user does not lose context by switching screens. "DataVerse is a simple, centralized ML-based data governance product that is fully automated and built for the business user. I welcome you to try it", concluded Dr. Mukherjee.

DataVerse allows users to search for, select, and trace individual records to see how the record flows across the data landscape.This is useful, for example, when verifying the source of critical data elements or when troubleshooting the source of data leakage.

Master data and reference data teams will use DataVerse to understand all consumers of their master and reference data. The platform allows the same data quality policies used in master data and reference data systems to be consistently enforced across the enterprise.

Our market research indicates that these capabilities are novel.

Salesforce positioned as a Leader in the SPARK Matrix for Customer Loyalty Solutions, Q2, 2023, by Quadrant Knowledge Solutions

Salesforce positioned as a Leader in the SPARK Matrix for Customer Loyalty Solutions, Q2, 2023, by Quadrant Knowledge Solutions

business 24 Oct 2023

  • The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading customer loyalty solutions vendors 

  • With its comprehensive technology for customer loyalty solutions, Salesforce receives strong ratings across the parameters of technology excellence and customer impact

Quadrant Knowledge Solutions announced today that it has named Salesforce as a Q2 2023 technology leader in the SPARK Matrix™ analysis of the global Customer Loyalty Solutions market. Salesforce was evaluated for its Loyalty Management solution.

The Quadrant Knowledge Solutions SPARK Matrix: Customer Loyalty Solutions, Q2, 2023, includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning. The study provides a competitive analysis and ranking of the leading customer loyalty solutions vendors in the form of the SPARK Matrix™. It gives strategic information for users to evaluate different vendors' capabilities, competitive differentiation, and market positions.

According to Preshit Parab, Analyst at Quadrant Knowledge Solutions, "Salesforce's Loyalty Management platform leverages machine learning algorithms and predictive analytics, allowing brands to create personalized offers and rewards with targeted marketing campaigns. It offers comprehensive features, including the ability to create and manage loyalty programs, track customer engagement, and measure the ROI of loyalty initiatives. Salesforce Loyalty Management is integrated with Salesforce Customer 360, offering organizations a unified view of customers across various channels to deliver tailored loyalty offerings. Owing to its strong partner ecosystem, platform's scalability and ease of use, robust analytical capabilities, and native cloud-based architecture, Salesforce has been positioned as a leader in the SPARK Matrix: Customer Loyalty Solutions, Q2, 2023."

"We are pleased to be included as a Leader in this SPARK Matrix competitive evaluation. This prestigious industry recognition showcases our comprehensive and robust Loyalty Management solution and validates the incredible tool our team has built. Loyalty Management helps our customers deliver experiential programs to achieve higher customer lifetime value, leading to proven ROI, a strong zero and first party data strategy, and ultimately deliver better outcomes such as increased bottom-line revenue." said Ram Machiraju, VP Product Management, Salesforce.

Ontotext GraphDB 10.4 Enables Users to Chat with Their Knowledge Graphs, Define Better Access Control & Deploy It from AWS Marketplace

Ontotext GraphDB 10.4 Enables Users to Chat with Their Knowledge Graphs, Define Better Access Control & Deploy It from AWS Marketplace

technology 24 Oct 2023

The new release offers finer grained security, improved flexibility, easier cluster administration and monitoring, natural language queries, and many other improvements

Ontotext is pleased to announce Release 10.4 of GraphDB, their knowledge graph database engine. 

GraphDB 10.4 is the first release to be available on AWS Marketplace, adding to the flexibility of how your enterprise can scale and maintain knowledge graph applications. The new AWS operational guide and improvements to backup support on AWS S3 storage increases the efficiency of how you deploy and administer GraphDB on the AWS platform. 

Other new 10.4 features include user-defined Access Control Lists (ACLs) for more granular control over the security of your data. Connectors to external services now include one for ChatGPT that lets you customize the answers returned by the OpenAI API with data from your own knowledge graphs. Building on this, the Talk to Your Graph LLM-backed chatbot lets you ask natural language questions about your own data. 

Several new features make maintenance of running servers easier and more efficient. The improved Cluster Management View shows a wider range of information about the status of each running cluster, and upgrades to the Backup and Snapshot Compression tools reduce backup time by more than 100% and the necessary disk space by more than 300%. GraphDB 10.4's new ability to control the transaction log size minimizes the chance of running out of disk space, and greater control over transaction IDs makes it much easier to analyze transaction behavior and identify potential issues to address. 

For application developers, the GraphDB Workbench's new color scheme increases the user interface's accessibility and overall ease of use, and the reorganization of GraphDB documentation makes it easier to find the explanations you need when you need them.

Rossum expands in DACH and becomes an official SAP partner for intelligent document processing

Rossum expands in DACH and becomes an official SAP partner for intelligent document processing

technology 24 Oct 2023

Rossum, a leading provider of an AI-based document processing platform, announced an expansion into the DACH market. Rossum is responding to the growing demand for Rossum's innovative technology and services.

As part of this expansion, Rossum is actively recruiting top talent for its DACH team. We are looking for sales and partnership experts with experience in AI, machine learning and IDP to expand the service offering in the German market.

Rossum is proud to be an official SAP partner, the global leader in enterprise software. The partnership enables seamless integration between Rossum's AI-based document processing platform and SAP's S/4HANA Cloud. Together, Rossum and SAP offer a comprehensive solution for automating and optimizing end-to-end document processing workflows.

Arpad Deak , Senior Director of Commercial Sales, shared his enthusiasm for the expansion plans: "We are excited and excited to strengthen our presence in the DACH market and offer our advanced document processing platform to a wider range of customers in the DACH region. Our technology has proven popular with customers worldwide

proven and we look forward to proving this on the German market too. The official SAP partnership encourages us in this and enables our customers to seamlessly integrate SAP and Rossum."

Fabian Brossuk, Product Manager for Finance Products at FINN shared his positive experience with Rossum's solution: "Rossum's technology has changed the way our company works. It has allowed us to significantly reduce manual data entry, improve accuracy and optimize our document processing workflows. We are pleased "We look forward to continuing to partner with Rossum as they expand their presence in the DACH market." FINN is the platform for climate-neutral car subscriptions. FINN offers an all-round, worry-free service and takes care of registration, vehicle taxes and maintenance.

nSure.ai and Justt Partner to Revolutionize Fraud Prevention and Chargeback Management for Gaming, Gift Card, and Crypto

nSure.ai and Justt Partner to Revolutionize Fraud Prevention and Chargeback Management for Gaming, Gift Card, and Crypto

artificial intelligence 24 Oct 2023

AI leaders team up to protect high-risk digital transactions

nSure.ai, an innovator in AI-driven fraud prevention, and Justt, a trailblazer in smart chargeback automation, today announced a new partnership. This collaboration will provide unprecedented fraud protection and chargeback management capabilities tailored for high-risk digital transactions in gaming, gift card, and cryptocurrency.

As global gaming continues its explosive growth, expected to reach $268 billion in revenues by 2025, issues like friendly fraud and illegitimate chargebacks from in-app and in-game transactions remain largely unchecked. Payment integrations and credit card-linked accounts on gaming platforms lead to mistaken purchases and subscription renewal disputes from younger gamers, while fraudsters exploit infrastructures designed for rapid payments. Cryptocurrency also presents chargeback exposure, with buyers dishonestly disputing card-to-crypto transactions as a means to recoup losses from market volatility or scams. Justt's partnership with nSure.ai brings customized solutions to combat these gaming and crypto-specific chargeback pain points.

Together, nSure.ai and Justt will offer:

  • Comprehensive protection across the entire transaction lifecycle, from purchase to post-transaction dispute resolution. nSure.ai's AI-powered pre-transaction defenses will seamlessly integrate with Justt's automated chargeback management.

  • Unmatched accuracy for approving legitimate high-risk transactions. nSure.ai approves up to 95% of transactions using advanced AI, far surpassing industry benchmarks. Their chargeback guarantee also covers full merchant liability regardless of dispute reason.

  • Gaming and crypto-specific strategies based on real merchant data. Justt will provide nSure.ai with chargeback insights from across gaming and crypto to identify vulnerabilities and fine-tune algorithms to prevent fraud.

  • End-to-end automation for efficiency at scale. Both solutions apply AI and machine learning to remove manual constraints, critical for high volumes of low-value gaming transactions.

  • Rapid implementation timeline. The partnership aims to offer joint solutions within weeks by efficiently integrating technologies and aligning methodologies.

As gaming and crypto adoption accelerates, proactive fraud and chargeback management are imperative. The skyrocketing growth of in-game and in-app transactions combined with the rise of cryptocurrency payments as a mainstream option opens immense revenue potential but also serious chargeback liability if unaddressed.

By joining forces, Justt and nSure.ai are pioneering a new standard for seamless protection and revenue recovery, unlocking the potential of these high-growth digital commerce segments.

"This partnership enables us to provide merchants the end-to-end protection they desperately need in high-risk verticals like gaming and crypto," said Renata Caine, Chief Commercial Officer of Justt.ai. "Combining nSure.ai's robust pre-transaction defenses with our proven post-transaction chargeback automation offers a truly unrivaled solution tailored to these rapidly-growing industries."

"At nSure.ai, we are relentless in our pursuit of helping merchants maximize revenue from digital transactions while minimizing fraud," said Pascal Podvin, Chief Revenue Officer of nSure.ai. "This collaboration with Justt supercharges our capabilities by adding industry-leading chargeback management to our powerful pre-transaction protections. Together, we'll be able to provide end-to-end security and revenue recovery to unlock the immense potential of gaming and cryptocurrency payments for merchants worldwide."

   

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