Flytxt, a leading provider of AI-powered Customer Lifetime Value (CLTV) Maximisation solutions, announced that Mobicom Corporation has started using NEON-dX, their full stack Customer Value Management (CVM) SaaS. The Mongolia-based company is a part of Japanese telecommunications group KDDI and has a subscriber base of 1.7 million.

Mobicom uses the solution to derive actionable customer intelligence and automate omni-channel customer engagement programs aimed at delivering value-added digital experiences to its whole customer base.

"It gives us immense satisfaction to support market leaders like Mobicom in creating lasting customer relationships that drive positive long-term business outcomes," said Dr. Vinod Vasudevan, CEO of Flytxt. "Our well-trained AI helps subscription businesses gain deeper insights on customer behaviour and adapt their CX decisions and actions on the fly."

The built-in CLTV AI, analytics, and omni-channel campaign orchestration capabilities of NEON-dX will enable Mobicom to scale up their CVM practice and launch upsell, cross-sell, and retention campaigns faster. Flytxt's solution also makes it possible for Mobicom to engage with customers on new age digital channels like wallet and content apps. With this, Mobicom aims to increase the adoption of new digital services among their existing voice and data customers.

"We are committed to our vision of using the best-in-class technology solutions to deliver unique game-changing customer experiences," said Mr. Dulguun Gansukh, Director of Mobicom Product Marketing Department. "Flytxt's market-proven solution with an advanced AI will help us increase our outreach and promote right value propositions befitting customers' usage behavioral trends and engagement contexts."

Flytxt is a trusted technology partner to 70+ digital enterprises across more than 50 countries and top CX platform vendors for CLTV maximisation. Clients and partners use Flytxt's solutions to drive better business outcomes from different workflows across CX functions like sales, marketing, customer care, and digital services.

Enterprise Organizations can build streaming data applications in minutes, not months

Nstream, the first full-stack streaming data application development platform, is rethinking real-time applications for enterprise organizations. By extending the reach of streaming data to applications, the Nstream Platform enables businesses to extract maximum value from their streaming data quickly and effectively. The breakthrough power of the Nstream Platform, which is built on SwimOS (a distributed operating system that was open-sourced in 2019), reduces complexity, minimizes resource demands, and slashes operational costs, allowing organizations to achieve faster time-to-value.

Traditional Challenges Addressed: Turning Streaming Data into Immediate Action

Handling massive volumes of data (both in-motion and at-rest) and making real-time decisions at an unprecedented pace pose significant challenges for enterprise organizations. Nstream's Founder and CTO, Chris Sachs, explains, "No other platform brings real-time visibility, insights and decision automation into the application layer like Nstream. With our stateful services, streaming APIs, and real-time UIs, the Nstream Platform picks up where other solutions leave off to provide an open-source solution for the rest of the stack.”

Overcoming Limitations: Scale, Latency, and Architectural Complexity

Today's streaming analytics solutions only address part of the problem. Organizations often struggle to implement and scale the remainder of real-time solutions without compounding latency and cost. Furthermore, these bespoke solutions often require specialized knowledge of multiple streaming data technologies and vendors, adding complexity to operations and strategic decision-making. Nstream mitigates these issues by turning streaming data into a real-time model of the business in a single step, providing complete digital landscape visibility across all real-world objects (customer, prospect, asset, IoT device, etc.). This empowers organizations with unprecedented real-time insights and automation opportunities at scale while seamlessly integrating with existing streaming data technology stacks.

Preserving Resources and Unlocking Cost Savings

The Nstream Platform is rooted in stateful services, streaming APIs, and real-time UIs providing measurable benefits to enterprise organizations.

From a technology perspective, it offers the ability to continuously perform stream-to-stream joins at scale (millions/sec) and expanded capabilities through event stream processors and open-source flexibility. Operationally, it eliminates the need for multiple data systems and hiring data system subject matter experts (SMEs) or paying multiple software vendors.

With Nstream, organizations can significantly reduce the engineering hours required for designing, building, testing, maintaining, and upgrading multiple data systems and the connections between them by fourfold. Developers can focus their efforts on implementing business logic using easy-to-build solutions that minimize complex architectures. Key benefits include:

• Building streaming data applications in minutes rather than months
• A 10-fold faster time-to-value    
• A 70 percent lowering of the total cost of ownership (TCO)
• A five-time reduction in maintaining connections/integrations among various data systems

“One of Nstream’s most important capabilities is how it can combine and filter multiple data streams at once,” explains Jason Bloomberg, managing partner at analyst firm Intellyx. “Such data combinations are like JOINs, but leverage graph technology to deliver real-time insights over arbitrarily complex, real-time data feeds. This ability to combine real-time data streams with data at rest gives Nstream’s customers a powerful tool for extracting value from diverse data sources.”

The Nstream Streaming Data Application Ecosystem

Nstream's application development platform is general-purpose and vertical-agnostic. Industries looking to augment and automate moment-by-moment decisions based on context-enriched real-time data can particularly benefit from streaming applications. Trusted by industry leaders including Arm, Cubic, Itron, Juniper Networks, RTA, and Verizon, Nstream extends the streaming data capabilities of Apache Kafka, Apache Pulsar, AWS Kinesis, Confluent Cloud, etc.

Resources

• Nstream, recognized by leading analysts, is guiding the way for innovation in 2023
• Gartner named Nstream an example vendor of Unified Real-Time Platforms in the May 2023 Gartner® Market Guide for Event Stream Processing; learn more about Nstream Platform’s strengths here
• Nstream Founder and CTO Chris Sachs offers his take on The State of Streaming Data
• Blog: Introducing Nstream: Complete the Data Pipeline with Streaming Applications blog
• Nstream learning center: additional blogs, thought leadership and insights:
• Contact us for a demo
• Follow Nstream on LinkedIn and Twitter

Second annual report also sets out emission reduction progress and targets submitted to the Science Based Target initiative (SBTi)

JAGGAER, a global leader in Autonomous Commerce, today released its second Environmental, Social and Corporate Governance (ESG) Report. It illustrates, through a series of case studies, how JAGGAER’s source-to-pay technology is playing an increasingly important role in helping customers to make better use of the world’s scarce resources, reduce greenhouse gas emissions, make a positive impact on society and improve governance of the supply chain through greater transparency.

JAGGAER also reports on its progress in advancing ESG best practices within its own organization. Since 2021 JAGGAER has calculated its greenhouse gas emissions and it has now reported baseline figures to develop and implement near-term and long-term carbon reduction plans. The company has submitted its scope 1-3 emissions reduction targets and roadmap to the Science Based Target initiative (SBTi) for validation later this year.

JAGGAER has worked with its owners, the international private equity firm Cinven, to reevaluate its mission, vision and values to encompass ESG principles, which are set out in this report. In 2022 JAGGAER subjected its activities to greater scrutiny by external agencies and measured progress against internationally recognized benchmarks. As Chief Human Resources Officer and Executive ESG Sponsor, Michelle Hamill, states in her introduction: “The report has been prepared in reference to the GRI Sustainability Reporting Guidelines. Throughout 2022, we took steps to improve our performance as ESG exemplars. We started putting greenhouse gas emission reduction plans in place that are in line with the Paris Agreement 1.5-degree pathway.

“We enhanced ESG governance by introducing our Board of Directors ESG Committee and we have worked to make our commitments globally recognized, setting a precedent for transparency and continuous improvement in the context of ESG, having become a signatory of the United Nations Global Compact.”

Progress has already been made against several KPIs in 2022: for example, overall greenhouse gas emissions were reduced by 10%. JAGGAER also achieved an EcoVadis Bronze Medal Rating for its global operations, improving its score on 2021 by 12 points, and coming in the top 15% of similar firms worldwide on business ethics. JAGGAER has made further progress on diversity. Forty percent of its global workforce is female, as is a third of its executive leadership team. “We are currently leading the way in terms of gender equality, and even though there is still significant room for improvement, we are delighted with this achievement in removing barriers for women to becoming high achievers in a typically male-dominated field,” Hamill said.

As an ESG enabler, JAGGAER is helping customers in the following ways, which are set out in case studies within the report:

Environmental: A leading global supplier of engineering and technology services, which employs more than 400,000 associates worldwide, uses JAGGAER for sourcing, supplier management and contracts management. The company is making use of the supplier segmentation assessment within the JAGGAER ONE platform to create a CO₂ status element, enabling it to ensure compliance with emissions standards within its supplier network.

Social: A large European energy company needed to evaluate suppliers’ corporate social responsibility and demonstrate ESG capabilities during the onboarding process and sourcing events. It is using JAGGAER Sourcing+ and Savings Management+ modules with supplier responses captured, exported and assessed in business intelligence and analytics platforms.

Governance: A Spanish energy company committed to transitioning to an entirely renewable generation value chain, including solar projects with more than 30 gigawatts of capacity, has embarked on an ambitious project to digitalize 100% of its procurement processes using JAGGAER software.

John Cuyulis, Principal at Cinven, who serves on the JAGGAER Board as a non-executive director, stated: “Cinven is committed to investing in sustainable businesses that will provide employment and generate economic benefit in an environmentally and socially responsible manner. We all recognize that ESG is a journey, not a destination, and over the past year JAGGAER has demonstrated both progress and a determination to achieve more demanding targets in 2023.”

Network security is vital to defend against 5G security challenges

Mobileum Inc,a leading global provider of telecom analytics and network solutions, is pleased to announce that it has been recognized for its 5G Security in the 2023 Gartner Emerging Technology Horizon for Communications report. The report notes Mobileum as a Sample Vendor for 5G security.

5G networks introduce a new architecture that heavily relies on IT and cloud technologies. Operators are becoming increasingly aware of the expanding "attack surface" surrounding their services, making it crucial to effectively manage new vulnerabilities and establish robust security standards for enhancing governance, risk, and compliance practices.

"To provide the high-speed and low-latency services demanded by real-time applications, edge computing, and the vast number of IoT devices, operators must adopt a modern network architecture. However, it is essential to remain cautious as adversaries are ready to exploit this new landscape for their own gain. As an award-winning provider in the telecom space, Mobileum's 5G Security Portfolio helps operators safeguard their business with robust security protocols to mitigate potential risks," stated Miguel Carames, Chief Product Officer at Mobileum.

The Mobileum 5G Security Portfolio enables operators to gain complete protection over various network signaling protocols, including SS7, Diameter, GTP, MAP, CAMEL, and HTTP/2, providing comprehensive security across 5G, 4G, 3G, and 2G mobile networks. Its automated, next-generation security ensures complete protection from new and evolving signaling threats while safeguarding customer privacy and security. In addition, Mobileum's new Security Edge Protection Proxy (SEPP), designed to meet 3GPP specifications, will play a critical role in protecting inter-operator 5G roaming.

According to Gartner, "This Emerging Technology Horizon research aims to track some of the more impactful emerging technologies driving innovation in the communications market. In this document, we explore emerging technologies and trends that will significantly impact the communications market over the next three-year horizon".

Mobileum has been cited in other Gartner research pieces, including Gartner "Market Guide for CSP Service and Network Assurance Solutions."

New feature to enhance efficiency and improve loan quality

Candor Technology is excited to announce its newest product feature, Candor Pre-Check. Candor Pre-Check is a data accuracy tool designed to identify discrepancies between the loan application and the documents provided by the borrower.

Powered by Candor’s award-winning Loan Engineering System (LES) and its patented CogniTech Expert System Technology, Candor Pre-Check improves data quality earlier in the loan process, resulting in fewer underwriting conditions and improved efficiency.

Candor’s LES platform has performed over 2 million hands-off underwrites, with zero repurchases to date. Candor clients have reported increased underwriter productivity by 400%, decreased turn-times by at least 10 days, and an increased pull-through rate of 15%. Candor estimates the reduction in partners’ repurchase exposure goes from 12bps to 1bps when they use the LES.

“At Candor, we strive to create best-in-class technology to benefit the consumer, the lender, and the mortgage investor,” said Candor CEO Tom Showalter. “The Candor Pre-Check feature is one more tool lenders can use to improve their loan quality, become more efficient, and win in every market cycle.”

Braze, a leading comprehensive customer engagement platform that powers interactions between consumers and the brands they love, today released its second annual Environmental, Social, and Governance (ESG) report. The report includes a review of the company’s annual greenhouse gas emissions footprint, grantmaking efforts, and an overview of the company’s approach to diversity, equity, and inclusion (DEI).

“Over the past year, we’ve made strides toward achieving our mission of using our technology, ecosystem, and people to advance equitable growth, accelerate science-based climate solutions, and create opportunity for underserved groups within our communities,” said Rod McLeod, VP of Social Impact at Braze. “We are proud of the efforts outlined in our second annual ESG Report, and look forward to continuing to shape a future where inclusion and equity thrive alongside innovation.”

The report highlights key initiatives and accomplishments that illustrate the Braze vision for ESG including:

• Climate: Braze is committed to providing regular updates on its climate-related efforts. The company completed its annual greenhouse gas emissions measurement for FY’23, which includes scope 3 emissions.
• DEI: Braze is enhancing its manager training program to incorporate DEI-specific training within the curriculum, and has launched an inaugural company-wide mentorship initiative, which aims to cultivate a richer employee experience and foster a sense of community throughout our workforce. Additionally, Braze hosted its inaugural Employee Resource Group (ERG) Lead Summit, facilitating the exchange of experiences, insights, and best practices among ERG Leaders.
• Grantmaking: Since late last fall, the company has disbursed more than $500,000 to a variety of global nonprofits and charities. Braze plans to donate an aggregate of $500,000 across four years to the App Inventor Foundation, a nonprofit organization set up to support and enhance App Inventor and its educational goals. The company also launched an ERG Grants program, in which ERGs collectively awarded $250,000 in grants to 25 organizations that resonated with their core missions.
• Tech for Black Founders: There are now 25 companies in the Tech for Black Founders product grant program, and three companies have graduated from the program to become full-fledged Braze customers.

Bloomreach, the world’s #1 Commerce Experience Cloud, today announced its Chief Strategy Officer Brian Walker has been elected to the MACH Alliance Executive Board. Bloomreach became a part of the MACH Alliance in 2022, joining the group of independent tech companies in advocating for open, best-of-breed technology ecosystems.

“I’m both humbled and honored to be elected to the MACH Alliance Executive Board. Having been involved in the growth of digital commerce for more than 30 years, I know just how critical MACH’s mission is to the success of businesses everywhere — all of which face a continued challenge to create composable, agile, multi-touchpoint, omnichannel experiences for their customers,” said Brian Walker, Chief Strategy Officer, Bloomreach. “I look forward to supporting the growth of MACH across regions and verticals, helping the Alliance strengthen its role as a force for change across the digital landscape.”

The newly elected MACH Alliance board fulfills the Alliance's commitment to ensuring diverse representation across member categories, geographies, genders, and areas of expertise. With more North American representatives than European for the first time, and an expanded focus on business, marketing, and strategy, the board will support the Alliance in advancing its mission and driving expansion into North America.

A full list of new members elected to the Executive Board includes: Kristin Naragon, Krithika Ganesamoorthi, Jen Jones, and Jasmin Guthmann, who has been re-elected. They join existing board members Casper Aagaard Rasmussen, Jon Panella, Christian (Chris) Bach, and Dom Selvon.

BenMark’s strategic, operational, and managerial vision to fuel next stage of growth

Perimeter 81, the rapidly-growing secure access and network security leader, announced the hiring of Gadi BenMark as Chief Marketing Officer. With more than 20 years experience in marketing strategy and business development across a variety of industries, BenMark brings extensive working knowledge to Perimeter 81. He reports to Chief Executive Officer and Co-Founder Amit Bareket.

BenMark has worked at larger enterprises for decades, and brings valuable experience to Perimeter 81 as the company continues to evolve and grow. He will lead Perimeter 81’s marketing organization, including market strategy and positioning, product marketing, branding, public relations, demand generation, digital marketing, and channel and partner marketing.

“Gadi’s experience with enterprise technology companies, expanding opportunities in the channel, and growing pipelines make him the right fit for Perimeter 81 as we look to help more enterprises accelerate and secure their businesses,” Bareket said. “His leadership will help strengthen our team and support our efforts to accelerate growth. We look forward to Gadi’s contributions as we communicate, connect, and engage with audiences looking for unique solutions to some of today’s most pressing cybersecurity challenges.”

“Securing workforces on-premise and remote is one of the biggest challenges in the business landscape today, and I wanted to join the team that’s been at the forefront of solving it,” BenMark said. “Perimeter 81 has made it so easy for all companies to take advantage of enterprise-grade solutions, and leading the marketing organization to expand the company’s market reach is a unique opportunity. I look forward to leveraging my past work to help drive further growth beyond the impressive success that Perimeter 81 has shown to date.”

BenMark has rich experience in executive positions leading marketing and sales departments from private and public cyber, networking and consumer companies. BenMark earned a Master of Business Administration from Harvard Business School, where he was a Baker Scholar. He also earned degrees from Tel Aviv University and The Hebrew University of Jerusalem, where he studied business, economics, and law. He’s a member of the New York bar.