artificial intelligence 21 Sep 2023
Phrasee today announced that the Board of Directors has appointed Dan Head as CEO. Formerly chief revenue officer at Braze, including during its growth from Series-B to IPO in November 2021, Head will ensure Phrasee plays a leading role in guiding content marketers through the AI revolution. Before Braze, he spent four years as regional vice president at Salesforce during the inception of its Marketing Cloud. Parry Malm, Phrasee’s founding CEO, has stepped down from his role and will remain on the board with a focus on thought leadership that pushes the AI content category forward. “AI is advancing at an incredible pace, but brands struggle to utilize AI’s potential,” Head acknowledged. “Making the most of the AI industrial revolution hinges on three key factors: access, scale, and trust. As CEO, I am determined to empower brands with innovative, and scalable content solutions, with enterprise-grade governance and controls, that deliver high value quickly.” With nearly 5,000 AI tools released in 2023 and an expected global AI investment of approximately $200 billion by 2025, Head will lead Phrasee as it helps businesses cut through the noise of the AI content category. This will ensure customers gain value from AI technology through fit-for-purpose architecture that delivers high-performing content that brand leaders can trust – and is essential for progressive, customer-centric, marketing teams. “The explosive growth of the current AI landscape caught many marketers and technologists off guard,” said Malm. “With nearly a decade of proven experience in natural language generation and deep learning, Phrasee is uniquely positioned as a thought leader in the category. Dan will evolve Phrasee to meet the tremendous market potential as we enter the next phase of innovation and growth.” “Clients will gain competitive advantage from the combination of Phrasee’s core architecture and how it leverages both its own and the latest generic AI technologies,” Head added. “The result is that AI will deliver on its promise of effectiveness, scale, and performance for brands, and a more impactful and valuable experience for consumers and fans.”Head to lead effort that empowers brands with high-performing, scalable, channel-agnostic AI content they can trust via fit-for-purpose architecture
customer relationship management 21 Sep 2023
Acxiom, the global leader in customer intelligence, welcomes a new Chief Operating Officer, John Watkins. This strategic addition to Acxiom's executive leadership team underscores its commitment to elevating its global operational capabilities for more robust scaling, innovative breakthroughs, and transformative growth. Watkins will report to CEO Chad Engelgau.
Watkins will focus on operationalizing alignment and adaptability through the following initiatives:
"Welcoming John signals a bold reimagining of how Acxiom operates," says Engelgau. "His vision, team spirit, and unmatched operational leadership are precisely what Acxiom needs to take us to the next level. With John on board, we're not just looking to the horizon, but aiming to redefine it."
A veteran in technology and data, Watkins’ career spans over twenty years of experience leading complex operations strategies and guiding multifaceted teams. Prior to joining Acxiom, he spent 15 years at Merkle serving in pivotal executive roles, including COO and Global Chief Transformation Officer.
Reflecting on his new role, Watkins says, “I'm thrilled to be part of Acxiom, a trailblazer in data-driven marketing that sets the standard for client impact. I'm eager to work side-by-side with this amazing team, leveraging our combined strengths and ensuring we not just meet but surpass the expectations of our clients, partners, and associates."
technology 21 Sep 2023
Telesign, the leading provider of customer identity and engagement solutions, today announced the launch of Breached Data, the newest addition to the company’s Identity products. Breached Data gives customers the ability to identify when a phone number and its associated data attributes have been compromised in a data breach, helping proactively prevent account takeovers, fake users, and synthetic identity fraud.
In today’s digitally connected world, in which the average person spends nearly seven hours online daily, safeguarding sensitive information is a top priority. From sign-ups and sign-ins to likes and comments, every digital interaction creates a dataset, contributing to the trillions of gigabytes of data on the internet. In the wrong hands, this data can wreak havoc, leading to unauthorized account takeovers, identity theft, fraudulent transactions, and more. Businesses that fail to protect themselves and their customers from data breaches can experience severe financial, operational, and reputational loss.
Breached Data protects against the ramifications of compromised data. Across the customer journey, the new solution conducts a rapid analysis of submitted phone number data against a comprehensive global dataset. This provides near real-time confirmation of breach status and any associated compromised attributes. If a submitted phone number is found in a recent data breach, it delivers a timestamp for when the phone number and associated attributes were compromised.
“In an era of escalating data breaches, which inflict reputational and financial damage to organizations everywhere, Telesign innovates to protect both businesses and consumers,” said Telesign Product & Portfolio Vice President Chris Thompson. “Breached Data is our most recent effort to protect against the consequences of data theft by bad actors.”
“Breached Data is a game-changer in today’s digital landscape, helping to keep businesses and their customers safe while also expanding Telesign’s global presence,” said Steven Dickens, Vice President and Practice Leader, The Futurum Group. “With data breaches on the rise, this new solution gives businesses the power to mitigate fraud and create safer digital experiences. This is crucial because the onus is now squarely on companies to elevate digital privacy measures, not just as a fiduciary duty but as a cornerstone of customer trust.”
Key features of Breached Data
Global Comprehensive Coverage: The solution meticulously compares the submitted data against more than 166 billion breached data records across emails, passwords, IP addresses, usernames, PII, geographic locations, phone numbers, financial details, and more. The extensive scope of Breached Data ensures that global data breaches are vigilantly accounted for and shielded against.
Continuous Protection: In 2022, over 422 million people had their data exposed on the dark web, up 128 million from the previous year. Breached Data is updated daily to ensure every data breach is accounted for in order to avert potential harm.
New Use Cases for Breached Data
automation 21 Sep 2023
Ascend.io, the leader in data pipeline automation, today announced the availability of its cloud-based data engineering platform in the European region. Now, data engineers, data architects and analytics engineers can build intelligent data pipelines for Snowflake, Databricks, and Google BigQuery through Ascend's fully managed Software-as-a-Service (SaaS) platform. Data will never be exported or processed outside of the EU, allowing enterprises to meet strict data sovereignty requirements without having to host their own deployment of the software. Ascend's EU-based cloud offering is generally available to all customers today.
Ascend is bringing this cloud offering to Europe in response to rapidly growing demand driven by large digital transformations and new digital native business models. Ascend already supports customers in the region including News Corp and Maytronics, and regularly fields requests from digital natives for more accelerated deployment options. As Ascend's partners Snowflake and Databricks continue to expand in the region, the demand for scalable data pipeline solutions has skyrocketed. Snowflake reports growing FY23 revenue in the region by 72% YoY, and Databricks has grown its team size 75% in the region over a similar period.
Ascend's native cloud offering provides a lower barrier to its intelligent data pipeline controller that reduces up to 91% of repetitive data engineering tasks, reduces data software costs by 68% and can lower ETL cloud consumption bills by up to 30%. Now, even the leanest data engineering teams can meet data privacy, security and sovereignty requirements in their local regions.
"Ensuring data remains within a country's geographic borders while providing a self-managing SaaS experience for data pipelines is no small feat. This expansion ensures that European data professionals can focus on building intelligent data pipelines 10x faster without worrying about compliance or technical backends," said Sean Knapp, CEO of Ascend.io.
Data teams in Europe can now enjoy:
Instant Access & Setup: Just enter credentials and immediately tap into the world of intelligent data pipeline automation.
Complete Data Sovereignty: Uncompromising compliance with European data sovereignty regulations, ensuring data remains strictly within national boundaries.
Stellar Savings & Efficiency: As endorsed by industry giants like News Corp, and Maytronics, Ascend's users report up to 91% less effort in data prep and transformation, a 68% cost reduction in their data stack, and up to 30% less cloud resource consumption.
Seize the Future of Data Pipeline Automation: Embrace the future of data pipelines with Ascend's free trial of the new SaaS offering, perfectly complementing the trusted, fully dedicated tenant deployment that's been at the forefront of progressive data engineering teams for years.
artificial intelligence 21 Sep 2023
Truecaller today announced a corporate rebranding and launch of a brand new app icon that will be instantly recognisable on the Google Play Store and Apple App Store. The timing of the new brand identity aligns with a significant transformation taking place in the digital space. At the heart of this rebranding is Truecaller’s renewed sense of purpose, energy, and enthusiasm.
Commenting on the announcement, Alan Mamedi, Co-founder and CEO, Truecaller said, “We are excited to unveil our new brand identity and logo. It signifies our continued commitment to our users and our focus to constantly evolve and improve, every day.”
“Our mission, to protect communication for all, is what guides us to develop new anti-fraud solutions like Search Context and engineer improvements to improve user privacy,” he added.
As part of this refreshed identity, Truecaller users also get powerful new anti-fraud feature called Search Context, as a part of the Truecaller AI Identity engine. While looking at the search results for any number, Truecaller users will be instantly notified if the name for the number has been recently changed or is being changed frequently. The app also classifies this contextual message into three colour categories: blue, for a neutral change, yellow, which could be potentially suspicious if the name has changed more than 3 times in the past 7 days and finally red, indicating multiple and frequent name changes which are highly indicative of fraudulent and scammer activity. This message will be shown to all Truecaller users on all search results across Android, iPhone and Truecaller web.
The new branding identity is orchestrated by leading global brand consultancy, Interbrand and it will be rolled out across the globe over the coming weeks. To see the new app icon and changes, users need to update to app version 13.34 or newer on Android and version 12.58 or newer on iOS. Read more on our blog here and download press assets here.
artificial intelligence 21 Sep 2023
The economy may have had a downward impact on enterprise investments, but these increased exponentially when implementing AI, according to 82% of IT executives taking part in the latest State of Intelligent Automation Report: Impact of the Economy on AI Priorities, commissioned by ABBYY. Respondents from the US, UK, Germany, and France attributed an increase in higher value work (60%), happiness (62%), and employee innovation (59%), noting that intelligent automation freed them from many routine and mundane tasks to focus more on customer and revenue-driven initiatives. Nearly half of respondents (49%) reported an increase in staff retention levels since introducing intelligent automation, which is significant in the era of “silent quitting.” They also stated that improvements in employee efficiency (52%) and productivity (48%) were among the top benefits to the organization, as well as the benefit to employees, with almost a third (32%) globally stating there was better work-life balance. The US led in the reduction of work stress (41%), followed by the UK (38%). “IT executives are gaining powerful value from their AI investments,” stated Gabrielle Lukianchuk, Chief Marketing Officer, at ABBYY. “Notably, more than half of the leaders surveyed stated higher quality products and projects, along with faster delivery of their products to customers. More than a third reported improved customer service outcomes. It’s no surprise they achieved twice the ROI by leveraging AI in their intelligent automation initiatives to accelerate the improvement of complex processes and putting data to work.” Greater ROI, greater investment Almost half (47%) of enterprise executives saw a 2x return on their AI investments in 2023, up from 43% in 2022. Additionally, 82% said their AI budgets increased this year and 48% plan to invest more, despite reductions in costs in other parts of the organization. The survey also revealed that mid to large enterprises are placing the greatest investments in AI to enable intelligent automation. Increased investments of up to 35% by emerging enterprises indicates growing recognition that AI is leveling the playing field and required for a competitive advantage. As AI adoption becomes more widespread with the use of large language models such as generative AI, 89% of IT executives responded that they have AI strategies in place. 37% have compressed their roadmaps into three-to-five-year plans, noting revenue-impacting processes as top priorities including operations, marketing, product development, sales (as it relates to customer experience), and logistics services. More details about AI investments, ROI expected and achieved, budget priorities, technologies and processes used, benefits gained, and employees’ mindsets can be viewed by downloading State of Intelligent Automation: Impact of the Economy on AI Priorities.IT leaders report a significant impact to customer value, employees’ well-being, and enterprises’ return on AI investments
b2b data 21 Sep 2023
Channel99, the pioneer in B2B performance marketing technology, today announced its next-generation platform for optimizing marketing investments and uncovering financial inefficiencies. The new solution features a revolutionary verification pixel created exclusively for B2B to make it possible for marketers to understand how well their programs are reaching, engaging and converting the accounts in their target markets. The pixel provides B2B marketers with the first closed-loop view-through technology that can be applied to advertising, social, video, email, CTV and other channels.
"Combining the digital signals from our customers on and off our website with our investment data and financial outcomes in our CRM is brilliant," said Nick Panayi, CMO of Inovalon. "I can finally understand the performance of a variety of vendors on a level playing field. Channel99 also made the right investments to make it possible for any new client to go live and realize benefits on day one."
The First Verification Pixel Technology for B2B Marketing
B2B businesses spend $20 billion a year to drive digital engagement on the web through paid and organic channels, often making digital the largest portion of a marketing budget. However, digital marketing teams are plagued by misattribution. Nearly two-thirds (65%) of website traffic has an unknown source and is labeled "Direct" when it would be more accurately attributed to another channel and vendor.
Channel99 offers the first universal verification pixel to make it possible for B2B marketers to understand how well their programs are reaching, engaging and converting the accounts in their target markets. By tracking the digital engagement of accounts both on and off the website with a 360-degree view of buyer engagement, Channel99 monitors "view-through" to reveal the patterns that lead to actual deals and brings transparency to the efficiency of B2B advertising, social, video and other popular channels. The pixel is also privacy-friendly and free of cookies or other personal tracking mechanisms.
"It's incredibly frustrating for advertisers, marketers and agencies to invest so much time and money into a multitude of programs, yet have so little proof to show that it is working," said Chris Golec, Founder & CEO of Channel99 and previous Founder & CEO of Demandbase. "Our new pixel technology was built for B2B and will finally bring the transparency, uniform KPIs and attribution the industry needs."
data management 21 Sep 2023
In its mission to empower businesses to harness their full data capabilities, Pivotree Inc. (TSXV: PVT) (“Pivotree” or the “Company”), a leading provider of frictionless commerce solutions and services, today announced that it will take part in a webinar titled: Maximize Impact, Minimize Footprint: Harness Sustainability Data with Master Data Management to share insights and expertise with business leaders looking to transform their sustainability practices. Hosted by Stibo Systems, experts in Master Data Management, the webinar will include MDM experts, including: Simon Tuson, Product Manager, Innovation in MDM, Stibo Systems and Richard Mackay, Solution Architect, Pivotree. “More than ever before, being able to evidence your ESG performance is just as crucial as actually meeting the benchmarks,” said Paul van Lennep, Head of ESG at Stibo Systems. “With a foundation of trusted sustainability data, you’ll be well-positioned to mitigate risks, make a real impact, and put yourself at the forefront of the competitive landscape.” “Business leaders will have the opportunity to learn the many ways that MDM empowers businesses to overcome the challenges of fragmented data systems,” says Derek Corrick, General Manager of Data Management at Pivotree. “With our expertise and experience we’ll guide business leaders through the intricacies of integrating sustainability data in order to align environmental responsibility with business success.” Register here to attend the session and learn how MDM can help businesses optimize sustainability practices. Neither the TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.Learn from the experts and gain practical insights on the transformative impact of MDM on sustainability practices
Date: Thursday, September 21, 2023
Time: 11:00am ET, 8:00am PT
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