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Rent Group announces Chris Huff as Chief Technology Officer

Rent Group announces Chris Huff as Chief Technology Officer

technology 17 Oct 2023

Executive brings over two decades of expertise in driving innovation and leading digital transformations

Rent Group Inc., a leading provider of integrated marketing solutions for the multi- and single-family housing industries and operator of Rent.com, ApartmentGuide.com and Rentals.com, today announced that Chris Huff has joined the company as Chief Technology Officer. Chris will helm engineering and development efforts to continuously innovate and deliver solutions that simplify the experience of connecting people and properties. He brings more than two decades of building consumer-focused mobile experiences and leading digital transformations.

“Chris is an exceptional leader with an amazing blend of technical expertise, innovation and culture building. He will be a critical catalyst for our continued success and will drive innovative solutions for Rent,” said Jon Ziglar, CEO of Rent. “His experience with large-scale mobile app development, machine learning and mobile technologies makes him the ideal technology leader for Rent.”

Prior to joining Rent, Huff was CTO at ParkMobile, where he was responsible for both the product and technology teams, guiding the development of the most successful parking app in North America. Prior to that, his extensive career included Head of Engineering for Watson Marketing (IBM), Vice President of Mobile and Consumer App Development at The Weather Channel and senior IT leadership roles at The Home Depot. Chris holds an MBA from Georgia State University and a Bachelor of Business Administration from the University of Georgia.

“I’m thrilled to join the Rent team and continue to build on the incredible momentum the organization has created in the last 18 months,” Huff said. “I look forward to working with the team to build new solutions and experiences that continue to accelerate growth and deliver on best-in-class experiences for our clients, as well as the renters who visit our sites daily.”

Rent is a comprehensive technology platform focused on addressing the needs of modern multifamily marketing teams. RentMarketplace Tour Calendar is the latest feature to enhance the listing experience and offer rich insights into a listed property, joining features such as Google Aerial View, Places Nearby, Walk Score®, Transit Score® and Profile Sync with Google Business Profile. Rent also recently launched the multifamily industry’s only automated solution for TikTok advertising and is the first and only rental marketplace network to provide access to two of the country's largest real estate sites, Redfin.com and Realtor.com.

Complexity of Trade Surveillance Soars Amid Record Volumes and Volatility

Complexity of Trade Surveillance Soars Amid Record Volumes and Volatility

reports 17 Oct 2023

The Trade Surveillance Market Review is available to download from: https://info.eventus.com/acuiti-2023-report-combating-market-manipulation

 The complexity of trade surveillance is continuing to grow, as firms struggle with record volatility, high volumes and fragmented markets, an Acuiti report released today has found.

The report, Trade Surveillance Market Review: Rising Alerts, Rising Complexity, which was commissioned by Eventus and based on a survey and series of interviews with senior executives at 64 firms, found that senior trade surveillance executives expect the volume of alerts and complex issues they must address to continue to grow over the next five years.

A majority of respondents to the survey expected to see higher volumes of alerts in a range of areas, most notably in order book manipulation, price manipulation and market disruptions (such as excessive messaging).

Concerningly, the hardest-to-detect abuses were among those areas in which alert volumes were expected to grow, suggesting that pressure on surveillance teams will continue to mount.

This year's report based on qualitative and quantitative data followed the inaugural trade surveillance market study conducted in 2022. Over the past year, the challenges of finding skilled staff and the time spent evaluating false positives have increased in severity for the market.

While investments have been made in automating and increasing the sophistication of trade surveillance, respondents to the survey still experienced significant numbers of false positives. Almost 90% of respondents said that less than one in ten of the alerts they received required some level of intervention or reporting.

As a result, investment into trade surveillance software is a key strategy for a majority of firms, with 38% considering upgrading their systems over the next 12-18 months and 15% definitely planning to do so.

Firms that had invested in this type of software reported lower regulatory risk, greater satisfaction among compliance staff and less concern from senior management as key benefits of that investment.

They also pointed to numerous feature improvements from investment in surveillance technology, including improved investigative tools, a greater range of procedures available to them and increased flexibility to customise the software.

"This year's trade surveillance survey found a market that was facing an increasing challenge from higher numbers of alerts and greater market complexity," says Ross Lancaster, head of research at Acuiti.

"These challenges are exacerbated by challenges in finding skilled staff, which has become even more of an issue for firms since our last report in 2022. These trends are driving firms to invest in automation and increasing the sophistication of their trade surveillance software."

Eventus CEO Travis Schwab said: "The report clearly illustrates the tremendous pressures and challenges faced by surveillance staff that are expected to grow.  Interviews with executives also reinforced the need not only to take the pressure off of these professionals with robust automation but also ensure they have the ability to fully explain behaviours and the procedures that led them to their conclusions."

Download full report here: https://info.eventus.com/acuiti-2023-report-combating-market-manipulation.

SAP User Survey Finds Customer Experience, User Productivity, and AI/ML as Top Priorities across Business and IT

SAP User Survey Finds Customer Experience, User Productivity, and AI/ML as Top Priorities across Business and IT

customer experience management 17 Oct 2023

Digitate, a leading provider of SaaS-based enterprise software for IT and business operations, today released a study conducted in partnership with ASUG, America's largest network of SAP customers, partners, and professionals, probing the issues that are top-of-mind for SAP users. The results revealed that 90% of the SAP users experienced SAP application downtime. Furthermore, two-thirds of respondents report that they spent up to 25% of their daily time resolving these unpredictable issues.

SAP dominates the enterprise resource planning (ERP) market and its ability to automate, optimize, and analyze a vast range of business functions makes it the first choice for many organizations. Yet SAP solutions can be complex and challenging to administer, particularly as users are being encouraged to migrate to SAP’s latest cloud-based S/4HANA platform.

The survey, Evaluating Automation and SAP Transformations, polled SAP power users and administrators from more than 150 different organizations in North America spanning industries ranging from manufacturing to retail to utilities. The goal of the study was to better identify how they experience SAP operational transformations, business process redesign, and automation at their organizations.

While internal downtime impacts were said to be experienced much more than external impacts, business user impacts due to SAP downtime were, unsurprisingly, the overriding concern for respondents, with 39% noting a direct impact on customers. Integration challenges were identified as the top contributor to unplanned downtime. In fact, almost all respondents (95%) reported facing integration issues, with data inconsistency representing the most widely experienced challenge.

“Users across the SAP landscape are looking for technology optimizations to reduce their challenges of scale, speed, and performance – and this is confirmed by the findings of the survey,” said Ugo Orsi, Chief Customer Officer at Digitate. “We have applied AI/ML and automation to SAP operations across the IT and business landscape and helped enable digital transformation across many of the major global enterprises.”

Keys findings of the survey include:

  • Impacts of downtime
    • For the majority of respondents (66%), up to one quarter of their time is spent on unpredictable issues that affect SAP application downtime.
    • Overwhelmingly, business user impacts are the top concern/impact due to downtime. Internal downtime impacts are experienced much more than external impacts, though 39% still noted direct impact to customers.
  • Leveraging SAP automation solutions
    • Leveraging SAP automation solutions represents uncertainty as almost half of respondents were unable to assess this at their organization.
    • That said, when they were certain, the largest share (42%) feel their organizations are not leveraging solutions as much as they could. Overall, more openness and efforts to adapt new technology, back-end support, and automation across systems are needed to realize benefits.
  • Transforming SAP operations
    • Given the anticipation for automation to reduce the amount of time spent on manual patch upgrades, reducing manual processes is the top-ranked initiative needed to improve SAP operations.
    • Data analytics/dashboard insights and supply chain optimization are other leading technologies/initiatives needed. More than half also selected automation.
  • Usage of AI/ML and monitoring tools
    • Though just 15% are currently using AI/ML, 33% are considering it in the future.
    • The majority of respondents are using up to 20 tools to monitor different elements of their SAP systems.
  • Operational KPIs and ticket resolution
    • The KPI of resolving tickets without human intervention is still a distant goal for many; only 41% said they often met it. The largest share of respondents said 10% or less of tickets are resolved automatically. 29% had no tickets resolved automatically.

It’s clear from the survey that automation and SAP S/4HANA are top-of-mind for customers. While some respondents are eager to move from their legacy systems to S/4 to take advantage of new capabilities/features, quite a few others must migrate their legacy systems to S/4HANA as a mandate.

Notified Continues 2023 Momentum, Recognized for Groundbreaking AI-Powered Solution for Communicators

Notified Continues 2023 Momentum, Recognized for Groundbreaking AI-Powered Solution for Communicators

artificial intelligence 17 Oct 2023

President Nimesh Davé Named to PRovoke Media’s 2023 Innovator 25 Group in the Americas, GlobeNewswire Ranked as Market Leader in G2’s Fall 2023 Grid® for Press Release Distribution Software

Notified, a globally trusted technology partner for public relations, investor relations, and marketing professionals, today announced that President Nimesh Davé has been named to PRovoke Media’s 2023 Innovator 25 Group in the Americas. Davé is honored for his commitment to ingenuity within the communications industry, pioneering the development and launch of GlobeNewswire’s AI Press Release Generator – the first AI-powered press release generator launched by a newswire service – in March of 2023, as well as filing a patent for its Smart Press Release solution in July of 2023.

“At Notified, we’re passionate about Artificial Intelligence, and how it can empower PR pros to work smarter – not harder – to tell their stories,” said Nimesh Davé, President, Notified. “I’m honored to be recognized by PRovoke Media, on behalf of the entire Notified team, who has shown immense dedication and passion for developing transformative AI solutions. We remain committed to driving innovation that leads to a more efficient, secure and tech-enabled future for all communicators.”

Launching in 2013, PRovoke’s Innovator 25 has established itself as an important barometer of global marketing and communications innovation – identifying 25 individuals each year in the Americas, EMEA and APAC who have elevated and evolved industry engagement and influence.

In tandem with launching groundbreaking AI solutions throughout 2023, Davé’s perspective on AI has been featured throughout key industry publications – encouraging communicators to approach the technology with confidence:

  • PRovoke Media, Perspectives On The Impact Of AI On Communications And Storytelling, From A Lifelong Technologist
  • IR Magazine, NIRI 2023: Nimesh Davé of Notified on how AI can elevate IR
  • O’Dwyers, The Age of Intelligent Engagement

D2L Highlights New D2L Brightspace Product Features to Help Enhance Accessibility and Ease of Use

D2L Highlights New D2L Brightspace Product Features to Help Enhance Accessibility and Ease of Use

technology 17 Oct 2023

Contextual AI support and easier partner integrations can help enhance the learning experience

D2L, a global learning technology company, today highlighted enhanced Brightspace product features — developed over the past six months — that can help global learners and educators simplify the learning experience by bringing learning solutions together in one place. 

"I'm thrilled to share that D2L continues to invest in its existing solutions and broaden its portfolio of products, partner solutions and services to assist educators, organizations, and learners in their readiness for the future," said Rajesh Talpade, Senior Vice President of Product Management at D2L. "D2L's new and enhanced product features can make it easier than ever to offer effective learning in online and blended environments to help see  that learners have the opportunity to succeed."

New D2L Solution for Businesses

Announced in September 2023, D2L introduced a new, all-in-one solution for businesses: D2L for Business. This integrated, easy-to-use corporate solution combines the benefits of an existing network of world-class education providers, skill development solutions, and expert consulting services as an learning experience platform (LXP).

Empowering Learners, Educators and Administrators 

Brightspace functionalities and offerings that can provide customers with tools and resources to help enhance outcomes and save time. Brightspace now offers:

  • Even more Creator+ tools for educators, including: new accessible layouts, expanded types of interactive elements, and a fully accessible hotspot practice question type. This can help enable educators to continue building beautiful and instructionally sound content using familiar Brightspace workflows.
  • An AI-driven, first line of contexual help and support embedded within Brightspace Brightspace Virtual Assistant.
  • More datasets and improved data dashboards to help make it easier for educators and businesses to gain insights and understand metrics in their organizations.
Simplifying Workflows 

Recent Brightspace updates continue to make workflows more intuitive, efficient, effective and consistent. This includes:

  • An improved Quiz experience that can offer support for high-stakes exams with strict time limits, support for synchronous quizzing windows, and other improvements.
  • A familiar and upgraded Discussion experience with workflows to help bring new functionality to educators.
  • New content authoring functionality to help make it easier to manage both the required and optional course materials. In addition, enhancements to the Media Library are now more user-friendly, with new time-saving indicators to track progress and surface common actions. And, new changes to course merging options that can empower educators and save administrative time.
  • New self-enrollment enhancements for Brightspace customers that offer professional development opportunities and allow educators to see that learners are enrolling in the right courses.
Uniting a Stronger Ecosystem 

D2L has also enhanced its robust learning ecosystem by simplifying access to Brightspace and encouraging new interactions among educators, administrators, and learners. These updates, features and tools include:

  • An easier, course registration process through Course Merchant, a modern e-commerce experience, whose front-end course catalog and payment and enrollment system is now offered as a D2L product after more than nine years as a key integration partner.
  • Visualized Brightspace Analytics within Ellucian Experience, help advisors to quickly identify at-risk learners by aggregating Brightspace data with external data to holistically determine appropriate intervention.
  • Early access to D2L Link, which can connect Brightspace with the systems of record clients use every day. The integrations enabled through D2L Link can help minimize manual tasks and see that data is synchronized between systems.
  • D2L's new IntegrationHub, built on LTI 1.3. and launched as a new catalog site that lists partner solutions that are available for integrations with Brightpsace. The IntegrationHub makes it easy for Brightspace users to browse D2L's extensive list of integrated technologies and solutions, such as accessibility tools, student information systems, secure proctoring assessment platforms, and many other partner solutions.

Optimal Blue Appoints Two Senior Leaders From Within: Seever Sulaiman as Chief Technology Officer and Jeremy Moreno as Vice President of Sales

Optimal Blue Appoints Two Senior Leaders From Within: Seever Sulaiman as Chief Technology Officer and Jeremy Moreno as Vice President of Sales

technology 17 Oct 2023

Today, Optimal Blue announced the appointment of two senior leadership positions, both promoted from within. Seever Sulaiman has been named chief technology officer, and Jeremy Moreno has been named vice president of sales. Each leader brings decades of relevant experience, which further positions Optimal Blue to deliver the technology and services the mortgage industry relies on for pricing, hedging, trading, and more.

"One of the things that sets us apart at Optimal Blue is our experienced and talented people, and these internal promotions are a reflection of that," said Scott Smith, interim CEO, Optimal Blue. "Both leaders have impressive credentials, proven success in their fields, and most importantly – a deep understanding of the Optimal Blue business and our clients' needs."

As chief technology officer, Sulaiman will lead Optimal Blue's technology and development strategies, with a focus on engineering solutions that anticipate the future needs of the industry. He is a demonstrated mortgage technology expert with more than 25 years of experience in the financial services industry and more than 29 years in software development, technology execution, and product management.

Sulaiman previously served as chief information officer and cofounder of Resitrader, a trading platform acquired by Optimal Blue in 2018. He has also served as chief technology officer of multiple companies throughout his career, including Altisource's Equator and the Applied Analytics division at Lender Processing Services, which was spun off as Black Knight and is now part of ICE.

Moreno, Optimal Blue's newly appointed vice president of sales, will develop and lead the company's customer acquisition and relationship growth strategies. Moreno holds more than 20 years of experience in sales leadership, with demonstrated success in year-over-year growth, team development, and customer retention. Prior to joining Optimal Blue in 2012, he served as both a regional account executive and sales manager for CT Corporation, a Wolters Kluwer Business.

As Moreno transitions into his new role, Optimal Blue's Keith Anderson will also assume an elevated position as senior regional vice president of sales. In this capacity, Anderson will work closely with Moreno to establish direction and strategy for Optimal Blue's sales force.

Persistent Creates History with Three GUINNESS WORLD RECORDS™ TITLES

Persistent Creates History with Three GUINNESS WORLD RECORDS™ TITLES

technology 17 Oct 2023

Celebrates surpassing $1 B revenue milestone in a first-of-its-kind way

Persistent Systems, a global Digital Engineering and Enterprise Modernization leader, recently achieved three GUINNESS WORLD RECORDS titles for the Largest bicycle logo/imageMost live viewers of a cycling awareness video lesson on YouTubeand the Largest online video album of people riding bicycles to reinforce its commitment toward environment and employee health.

When Persistent crossed the $1 billion annual revenue milestone in FY23, it decided to send a token of its appreciation to its global employees for their contribution to its continued success. Among the choices given to the employees were an electronic audio device, travel accessories, and bicycles. About 9,000 employees opted for the bicycle, which prompted Persistent to initiate the GUINNESS WORLD RECORDS title attempts and further encourage the fitness journeys of its employees.

On the records front, the Company created its logo with 704 bicycles, showcasing its dedication to employee wellness and symbolizing it by etching it in its brand identity. 7,348 employees and their families viewed the cycling awareness lesson live on YouTube to help them understand more about cycling best practices and safety. Further, to make cycling a movement and motivate employees to adopt environment-friendly transport, the Company built an online video album of people riding bicycles, with 5,098 individuals contributing to it.                                                                                                              

Sandeep Kalra, CEO and Executive Director, Persistent:

"Well-being of our employees is an essential part of Persistent's culture and has always been our priority. We were proud to see that most of our global team members chose bicycles as a billion-dollar gift, and what's better than creating a world record to celebrate this spirit. Achieving three GUINNESS WORLD RECORDS titles has encouraged our teams even more to focus on their physical and mental health. I want to express my gratitude to all the employees and their family members who contributed to setting this record and demonstrating their dedication to overall well-being #ThePersistentWay."

PRophet Expands Platform Capabilities, Unveiling New AI-Driven Influencer Marketing and News Monitoring Tools

PRophet Expands Platform Capabilities, Unveiling New AI-Driven Influencer Marketing and News Monitoring Tools

artificial intelligence 16 Oct 2023

PRophet is the first to build and market a full suite of AI-driven tools that now span earned media, influencer marketing and news monitoring offerings.

PRophet also partners with EZ Newswire to bring affordable news distribution to trial and PRO customers.

Stagwell Marketing Cloud's PRophet, the first and only generative and predictive AI SaaS platform built by and for PR professionals, today unveiled two new platform capabilities – AI-driven influencer discovery and campaign management and machine learning-based news monitoring.

PRophet Earn, Influence, and Monitor are three offerings that can work together or as standalone solutions that exponentially increase the value and accessibility of the PRophet platform to communicators and marketers alike. The new offerings under the Earn, Influence and Monitor branding will be on display at Public Relations Society of America's (PRSA) ICON 2023 conference on Oct. 15-17 at the Gaylord Opryland Resort & Convention Center in Nashville, Tenn., and will be fully available to users by the end of the year.

"These new tools will help agencies and brands now leverage our proprietary AI for influencer discovery and management and advanced news monitoring and analysis," says Aaron Kwittken, founder and CEO of PRophet, and CEO of Stagwell Marketing Cloud, Comms Tech Unit. "PRophet is the only marketing solution that combines this holistic but agile, customer-centric approach in an intuitive, measurable and affordable user experience."

PRophet Influence

PRophet Influence is a critical tool for brands looking to leverage the $21 billion influencer marketing industry more effectively. PRophet Influence combines generative AI, data analytics, and monitoring technology to create personalized influencer marketing programs by identifying, contracting, and collaborating with macro and micro influencers, finally empowering brands to increase awareness in a world where traditional media has been upended. PRophet Influence is powered by Koalifyed, an influencer discovery and campaign management platform currently being used by some of the world's largest CPG brands that merged into Stagwell Marketing Cloud's Comms Tech unit earlier this year.

PRophet Monitor

PRophet Monitorpowered by partner PeakMetrics, the leading machine-learning powered media monitoring and narrative analytics platform, introduces the ability to create personalized alerts across a diversity of media channels from within the PRophet platform. Alerts can be customized based on refined search criteria including a combination of keywords, organizations, and people, and users can then choose to receive regular email notifications to ensure they never miss a mention.

PRophet Earn

PRophet Earn builds on the existing PRophet platform, which uses a combination of AI, language processing and machine learning to generate, analyze and test new content -- from pitches to social posts, blogs and biographies -- to predict earned media interest, reach and sentiment. Users have access to the full suite of existing media relations tools including Taylor, the industry's first generative AI writing tool, the multi-pitch tool which can generate 25 personalized pitches in under three minutes, and biography and blog generators.

PRophet at PRSA ICON

PRophet will take center stage to unveil the new platform as the Titanium sponsor at the conference. Attendees will be able to connect with the executive team directly and receive first-hand demos of the new features and functionality.

   

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