Secure, Compliant GenAI Solution Accelerates and Democratizes Access to Rich Digital Insights

Glassbox, a leading provider of digital experience intelligence for web and mobile applications, today announced the availability of its enterprise-ready AI assistant, which the company has named GIA (Glassbox Insights Assistant). Glassbox turned to Microsoft Azure OpenAI Service, which hosts OpenAI models fully within the secure Azure environment, to elevate the security and privacy standards of its previously announced AI assistant. In combination with Glassbox’s patented data privacy measures, users of the AI assistant can be confident that the conversational interface is protected with the level of rigor they expect from both Microsoft and Glassbox.

“We developed the AI assistant earlier based on OpenAI’s GPT model. However, our commitment to responsible AI and our exacting security, data privacy and compliance standards compelled us to turn to the Microsoft Azure OpenAI Service for its additional protections for potentially sensitive data shared or accessed through the new generative AI (GenAI) interface,” said Glassbox co-founder and Chief Technology Officer Yaron Gueta. “GIA sets a new bar for what organizations should expect of GenAI solutions from their software providers.”

Glassbox captures millions or billions of digital experience data points for each of its customers every month that give them the richest possible set of data about their digital customer experience. GIA allows Glassbox users to uncover deep digital insights quickly and without technical knowledge or reliance on data and analytics teams.

“Microsoft Azure OpenAI Service is ideal for companies like Glassbox that need to deliver enterprise-grade GenAI solutions based on vast, proprietary datasets,” added John Montgomery, CVP, Azure AI at Microsoft. “By using the power of our generative AI capabilities, Glassbox’s AI assistant can deliver a better experience to customers with the security measures of Azure.”

With Gartner predicting that more than half of all successful technology solutions will be delivered to “nontraditional” buyers outside of IT by 2025, one of the pillars of Glassbox’s AI strategy is to make its unparalleled set of digital experience data more actionable, more quickly by more users for greater business impact. GIA is central to this strategy as Glassbox shifts increasingly towards natural language interfaces.

The use of GenAI to unlock digital insights is also a key step in realizing Glassbox’s Autonomous CX vision, which promises to revolutionize the customer experience domain by making digital experiences fully self-optimizing.

GIA is immediately available within the Glassbox digital experience intelligence platform when deployed in a customer’s preferred cloud environment.

Vbrick, the leading end-to-end enterprise video solutions provider, unveiled several new artificial intelligence (AI) capabilities within its video platform in general availability today. Adding to its existing suite, Vbrick’s new AI transforms content management at scale, automates tasks, improves accessibility, and simplifies processes across the enterprise.

In the fast-evolving landscape of digital communication, video has become an indispensable tool for businesses. However, with the exponential rise in video content, from expertly produced training videos and company townhalls to user-created how-to videos and meeting recordings, effectively navigating through vast libraries and ensuring easy access to the right content poses a significant challenge.

Vbrick’s AI-powered enterprise video platform (EVP) transforms how organizations manage, share, and derive value from their video assets, enhancing accessibility, efficiency, and productivity for both content contributors and viewers alike. Building on Vbrick’s existing AI-powered transcription, translation, and user tagging features, new AI capabilities include:

Video Assistant: Powered by generative AI, Video Assistant extracts key insights from video content using transcripts. Users can increase productivity while posing specific questions to the assistant and receiving real-time responses about the video content.

Summarization: Utilizing generative AI, Summarization allows video owners to automatically create video descriptions based on the video transcript. This not only saves time but also enhances search functionality, simplifies content discovery, and improves video metadata.

Content Intelligence: Leveraging AI and natural language processing, Content Intelligence reviews videos to gain actionable insights instantly. This feature allows moderation of video content for high-value or sensitive material, delivery of personalized video recommendations, and tracking and analysis of video content trends.

Smart Search: Revolutionizing search capabilities with intelligent algorithms that identify concepts, not just keywords, Smart Search leverages vectorized metadata and machine learning to ensure more precise search results, quickly surfacing the most relevant content, interpreting context and intent behind searches, and accommodating diverse search behaviors.

“The totality of an organization’s video content is a treasure trove of unused value,” said Paul Sparta, Vbrick Chairman and CEO. “Vbrick’s EVP first federates video content, then, our video AI distills the value from the video and makes it consumable and available to the appropriate business process, providing enterprises with the capability to address the rapidly accelerating growth of video in the modern day.”

Vbrick caters specifically to enterprise organizations, some of which have amassed video libraries exceeding 500 terabytes, stored securely in Vbrick’s intelligent cloud platform. With additional native video creation, eCDN distribution, live streaming, integrations, and analytic capabilities, Vbrick’s platform serves as the centralized, secure hub for all video activity within the enterprise.

“With video content aggregated in the Vbrick platform, organizations can truly begin to unlock the value of video by streamlining content discovery, automating tasks, and promoting global accessibility, all while providing an engaging experience for the entire enterprise,” said Sparta.

Confirms Technology Can Work Around Google’s Latest Privacy Changes

In the wake of Google's phase out of third-party cookies starting in January 2024, Inuvo, Inc., a leading provider of marketing technology, powered by artificial intelligence (AI) that serves brands and agencies, has announced its continued commitment to a cookieless future with its IntentKey AI, outlining the ways its technology can already work around Google’s changes.

IntentKey, powered by a large language model, creates cookieless audience models by leveraging over 25 million AI-identified concepts that represent consumer intent signals across the web. These concepts are used to understand why an audience is interested in a product and why URLs are visited. IntentKey models help marketers reach their audiences in today’s post-cookie landscape.

"Google’s fast timeline, closing cookies by the end of 2024, has caught some marketers off guard, but Inuvo has been preparing for a while. IntentKey can align, predict, and activate audiences across platforms without relying on cookies or other trackers,” said Inuvo CEO Richard Howe. “As the industry moves rapidly toward a cookieless reality, IntentKey stands ready to power more relevant digital experiences through ethical data practices and intended audiences - not identity-based audiences."

Featuring Non-Personal Identifying Information (NPII) that maintains consumer privacy and prevents personal data exposure, IntentKey enables brands to securely connect with high-intent audiences in the moment audiences signal readiness to engage. This approach eliminates the need for cookies to create audience models. IntentKey has delivered performance that beats incumbent media by up to 67%.

With the demise of the third-party cookie in 2024, led by Google and Apple, IntentKey stands ready to power the next generation of digital marketing through privacy-forward, cookieless audience models that provide both faster and more accurate audience targeting capabilities to drive results.

Accenture has entered into an agreement to acquire Navisite, a digital transformation and managed services provider. The addition of Navisite will bolster and scale Accenture’s application and infrastructure managed services capabilities to help clients across North America modernize their IT for the AI era. The terms of the acquisition from private equity investment firm Madison Dearborn Partners were not disclosed.

Based in Andover, MA, Navisite’s team of approximately 1,500 people will join Accenture’s Infrastructure Engineering practice dedicated to helping clients accelerate their cloud transformations and build a strong digital core. With more than 400 cloud engineers, who hold more than 2,000 certifications, Navisite has deep experience across multiple cloud providers, enterprise applications and digital technologies, serving clients in sectors like technology, business services, healthcare, life sciences and manufacturing.

“Our clients feel a sense of urgency to modernize their enterprise and they continue to call on Accenture for help in critical areas where we excel,” said Manish Sharma, CEO of Accenture North America. “With skills steeped in cloud, infrastructure and application services, Navisite’s talented team expands our ability to help clients embrace new technologies and ways of working, to unlock the next-level of business reinvention.”

“Most enterprise IT environments are not ready for the demands of the AI era,” said Karthik Narain, group chief executive, Accenture Technology. “Adding Navisite means we can more quickly help clients ‘run to the new’ modernizing at speed while they operate efficiently, through Accenture’s innovation-focused managed services.”

“Through the hard work and dedication of our teams, we have been a trusted digital transformation partner for growing and established global brands. Accenture is the ideal partner for Navisite’s next chapter as we expand and enhance our client service offering to drive our growth, while creating exciting new opportunities for our people,” said Mark Clayman, Chief Executive Officer of Navisite. “Together with Accenture, we will be well-positioned to scale our services and deliver practical guidance for clients seeking to modernize and build more agile, resilient, and expanding businesses.”

UiPath, a leading enterprise automation software company, today announced the appointment of Rob Enslin, UiPath Co-Chief Executive Officer, and June Yang to its Board of Directors effective February 1, 2024. Enslin joined UiPath as Co-CEO in April 2022 following leadership roles at Google Cloud and SAP; he will assume the role of UiPath CEO on Feb. 1, 2024. Yang is a proven strategic and transformational executive who brings decades of experience in corporate management and fostering emerging technologies.

Yang has served in executive roles at multiple Fortune 500 companies. Most recently, she was Vice President, Cloud AI and Industry Solutions at Google Cloud. Previously, she worked as Vice President and General Manager, Compute and Machine Learning Infrastructure at Google Cloud and held senior leadership roles at VMware and Oracle. Yang serves on the Board of Directors at SRS Distribution, one of the largest and fastest growing building products distributors in the United States, and Cradles to Crayons, a nonprofit for children in need. She earned a Master of Science in Management from the Stanford University Graduate School of Business, a Master of Science in Chemical Engineering from the University of California, Berkeley, and a Bachelor of Science in Chemical Engineering from Caltech.

“We are pleased to welcome Rob and June to our Board of Directors,” said Daniel Dines, Chairman of the Board and Co-Chief Executive Officer at UiPath. “I believe that Rob’s strong track record of driving long-term value creation at UiPath and June’s expertise in AI, cloud, and related technologies will be invaluable to the UiPath Board of Directors as we continue to grow our market leadership. Our mission is to accelerate our customers’ ability to achieve business outcomes through our AI-powered business automation platform.”

“I believe UiPath is uniquely positioned to transform businesses worldwide by operationalizing AI with the intelligence of a holistic automation platform,” said June Yang, UiPath Board appointee. “I look forward to collaborating with the Board to help the company deliver tangible results for customers and sustain long-term shareholder value.”

“I am delighted to join the UiPath Board of Directors alongside June, whose extensive experience aligns well with our mission to revolutionize industries with AI-powered automation,” said Rob Enslin, Co-CEO at UiPath.

Adaptiva, a global leader in autonomous endpoint management, today announced that Anne Baker has returned to the company, where she previously served as vice president of product management and marketing, to now head marketing initiatives worldwide. As chief marketing officer, Baker will lead growth programs and drive market awareness for how Adaptiva’s autonomous endpoint management products will significantly accelerate IT efficiency and reduce risk by speeding the continuous delivery of software, patches, and vulnerability remediations.

“We are thrilled to have Anne back at Adaptiva. She is a brilliant marketer who brings a deep understanding of the endpoint management and security landscape. Anne’s uniquely authentic voice is perfect for us to communicate the capabilities of our OneSite platform and products and showcase why they are essential to enterprises who want to automate and simplify their IT environments,” said Adaptiva CEO and founder Dr. Deepak Kumar.

Baker has more than 25 years of technology marketing experience at high-growth companies. Prior to Adaptiva, she was head of worldwide partner programs at multibillion-dollar analytics and AI company Teradata where she drove go-to-market activities with AWS, Google, and Microsoft as well as the hundreds of partners in the Teradata ecosystem. Baker also served as general manager of partner marketing at the AI-powered contract intelligence company Icertis where she led the global partner marketing team that spearheaded co-marketing campaigns with companies including Accenture, Adobe, Deloitte, Microsoft, and SAP.

“The time was right for me to return to Adaptiva as the company leads its hundreds of enterprise customers into the new era of autonomous endpoint management,” said Baker. “With security threats emerging daily and zero-day attacks increasingly taking advantage of unfixed vulnerabilities, IT and security leaders need endpoint management platforms that can continuously adapt to changing conditions. Adaptiva’s rapid product innovation and unparalleled commitment to customer service sets the company apart in the industry and is something I look forward to showcasing in 2024 and beyond.”

Baker holds a mechanical engineering degree from Cornell University and an MBA from Seattle University. She is also an investor in MXW Ventures, a movie production fund dedicated to driving influential impact and promoting diverse representation and inclusivity in Hollywood. Her work has earned her numerous campaign and partner of the year awards and recognition as one of the “100 Top Women in Seattle Technology” by the Puget Sound Business Journal.

Leveraging Privacy Enhancing Technologies, the company's ZeroReveal 5.0 software enables secure data usage and collaboration at scale

Enveil, the pioneering Privacy Enhancing Technology company protecting Data in Use, today announced the broad release of an enhanced version of its flagship ZeroReveal^® Search software. With ZeroReveal 5.0, Enveil streamlines usability, improves performance, and delivers an enriched customer-driven user experience to further differentiate the company's market-leading capabilities for secure and efficient data usage, analysis, alerting, and collaboration.

Leading the transformative category of Privacy Enhancing Technologies (PETs), Enveil's award-winning ZeroReveal^® solutions change the paradigm of how and where organizations can securely and privately leverage data to unlock value. Data can be securely utilized across silos and organizational, jurisdictional, and security boundaries in ways that were not previously possible to reduce risk and accelerate the timeline for extracting value from data, including third-party and commercial sources. ZeroReveal is deployed and operational at scale today, validating the substantial impact of PETs for business and mission users.

"The release of ZeroReveal 5.0 signifies the continued advancement of our groundbreaking capabilities, allowing customers to tap into the power of Privacy Enhancing Technologies for an even broader range of use cases," said Dr. Ellison Anne Williams, Founder and CEO of Enveil. "In this data-driven era, leading organizations must be able to unlock value from data sources across silos and boundaries at the speed of business or mission while protecting their interests. We change the game by allowing users to integrate our leading, PETs-powered capabilities into existing workflows to immediately leverage data in ways that are otherwise not possible."  

ZeroReveal 5.0 Highlights
Powered by breakthroughs and efficiencies in the utilization of homomorphic encryption (HE) and secure multiparty computation (SMPC), both pillars of the Privacy Enhancing Technology category, notable features of this 5.0 release include:

• Best in class performance to deliver encrypted query results at speeds unmatched by any other product in the market. The processing gains delivered in this version allow ZeroReveal^® to process over a gigabyte of data per second per thread as part of an encrypted search; on most commodity hardware, this means the speed of encrypted searches is now constrained by the memory bandwidth of the system, not by the overhead of homomorphic encryption a milestone in the market.
• Improvements to data source integration that make it faster, easier, and more efficient to integrate with additional data sources.  
• Expanded feature set for Enveil's User Interface, ZeroReveal^® Slate, including customized results pages, widget-based data feeds, standard workflow templates, and improved workflow customization offerings that enable customers to quickly personalize their user experience and speed time to value extraction.
• Continued optimizations that support customer-driven requirements for performing encrypted searches and watchlisting in limited-bandwidth and resource-constrained environments.
• Workflow enhancements related to specific use cases including geospatial search, secure mission planning, and Space Situational Awareness.

"I am incredibly proud of the progress of our ZeroReveal solution suite, especially the performance benchmarks achieved with this 5.0 release," said Dr. Ryan Carr, CTO and VP of Engineering at Enveil. "Our world-class engineering team is harnessing the power of Privacy Enhancing Technologies to make what was once impossible look easy."  

At its core, Enveil ZeroReveal^® is a two-party software system protecting Data in Use by ensuring the content of the search, analytic, or machine learning model and its corresponding results are never exposed. Beyond encrypted search, Enveil's suite of products also deliver Secure AI capabilities that enhance decision making, protect privacy, and combat broader legal, societal, and national security risks.

3 new widgets will enhance upsell and cross-sell on Tapcart mobile apps

Fast Simon, the leader in AI-powered shopping optimization, announced today that they have introduced three new widgets for Tapcart’s mobile app builder: visually similar products, shop the look and personalized cross-sell recommendations. Using Fast Simon’s AI technology, these features will enhance upsell and cross-sell with personalized AI recommendations on merchants' mobile apps powered by Tapcart.

According to a recent report, 91% of consumers made online purchases using their smartphones in 2023, and mobile commerce sales are expected to reach $710 billion by 2025, making an optimized mobile app essential for both businesses and consumers. Tapcart lets eCommerce merchants easily turn their online store into a mobile app. Fast Simon, a Tapcart Elite Status Technology Partner, is letting merchants further optimize their Tapcart apps to surface more relevant products that are likely to convert.

"Search, merchandising and personalization are critical elements for merchants to get right in 2024. Shoppers want experiences that guide them on their shopping journey and help them find products that they truly love,” said Eric Netsch, Tapcart CEO. “We've seen a direct link in the personalization we offer in-app with an increase in AOV and shopper loyalty. We are doubling down on this by partnering with Fast Simon to offer several new, and deeper, integrations that will power merchants' apps."

The three new widgets are available via Tapcart’s new custom app blocks interface. They are:

• Visually similar products widget suggests products in the same cut, color or style as what’s being viewed.
• Shop the look widget suggests other products displayed in the image, like shoes and a purse to complement a dress being viewed.
• Personalized cross-sell recommendations widget shows items that the shopper may be interested in based on search, click and purchase history, as well as what other shoppers with similar interests viewed.

“Fast Simon harnesses the power of AI to provide a tailored and engaging shopping experience for Tapcart customers,” said Zohar Gilad, CEO of Fast Simon. “These new widgets, designed specifically for Tapcart mobile apps, let merchants enhance their customers’ shopping experience and boost sales.”