MediaFlows Harnesses Generative AI to Build and Scale Media-Rich Applications

Cloudinary, the image and video platform that powers many of the world's top brands, today announced that MediaFlows by Cloudinary, a low-code platform used to automate visual media workflows, is now generally available. MediaFlows’ generative AI technology FlowAI empowers users to build media-focused workflows simply by typing what they want to achieve, and letting FlowAI create the workflow for them. 

“Since launching the beta last year, MediaFlows has been a game-changer for our customers, dramatically cutting down costs and accelerating their time-to-market,” said Amit Golan, group GM of Emerging Business and acting GM of MediaFlows at Cloudinary. “We believe it’s a groundbreaking solution for building and scaling media-rich applications. We’re excited to be bringing its capabilities to a much broader audience of users and businesses.”

With pricing ranging from free to enterprise, MediaFlows offers AI-powered capabilities to help automate edits across media assets, standardize assets for compliance purposes, or synchronize with third-party services, APIs, or out-of-the-box integrations with Akeneo, Shopify, Twilio, and more.

With MediaFlows, users can:

• Reduce coding costs and time: Use its drag-and-drop interface to build, QA, and update workflows involving images and videos, saving development and maintenance costs. Free up the team’s time for more creative and innovative initiatives.
• Empower cross-functional teams: Open up Cloudinary’s capabilities to business users, removing development bottlenecks and streamlining time-to-market.
• Build simply, scale infinitely: Tap into pre-built templates, integrations, and workflow logic to bring media-rich applications to life, whether users are developers or non-developer builders (“citizen developers”).
• Offload maintenance: Let MediaFlows handle maintenance for both the generated code and the infrastructure on which it runs.
• Collaborate and integrate: Seamlessly link visual media ecosystems to Cloudinary APIs and third-party services with just a few clicks.

SPORT 2000, a leading European sportswear company, needed to ensure their online customers get the most updated and highest quality product images on their e-commerce platform. In order to automate this process of updating assets, they partnered with MediaFlows by Cloudinary, saving them hours of work migrating 1.3 million assets and ensuring industry-best customer experience.

“MediaFlows allows us to effortlessly create and manage workflows, streamlining the entire process of providing product images for our customers,” said Tobias Stiedl, SPORT 2000’s online marketing manager. “With MediaFlows we have significantly reduced the time and effort required to keep our online store up-to-date with the latest product images.”

“MediaFlows is an absolute game-changer," said Christian Ferranti, Tech Lead at GlobalDots, a global cloud and web consultancy. “It lets us easily tap into the full power of Cloudinary's APIs – while giving us hours of development time back every day. With MediaFlows, we have the visual building blocks to build complex media applications without writing a single line of code.”

RingCX has been identified as a Leader in The Aragon Research Globe for Intelligent Contact Center for SMB, 2024

RingCentral, Inc., a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced that RingCX™, a native, AI-first contact center with capabilities powered by its RingSense™ AI platform, has been identified as a Leader in the Aragon Research Globe for the Intelligent Contact Center, SMB, amid increasing momentum in customer adoption. 

In the Aragon Research report published today, RingCX was named a Leader, identified for strengths including its cloud contact center capabilities, the RingCentral brand, team messaging and collaboration functionality, ease of configuration and deployment, open platform, and integrated UCaaS and CCaaS functionality.

“We are honored that Aragon Research has positioned RingCX as a leading contact center solution,” said Kira Makagon, Chief Innovation Officer of RingCentral. “Every company needs to provide smarter customer experiences, and RingCX fills a big gap in the market for an all-inclusive contact center solution with digital channels, voice, and robust AI capabilities. It is simple to deploy, easy to use and manage, and comes at a disruptive price point. We’re seeing tremendous reception to RingCX, and look forward to building on this early success with more AI-first capabilities for our customers.”

RingCX has more than 100 customers, up from 50 since it became generally available in November 2023. Organizations of all sizes are choosing RingCX to power their contact center requirements, including those with 1,000+ agents, such as a Fortune 500 waste disposal company and a Fortune 1000 insurance company, which selected RingCX for its rich omnichannel capabilities, ease of use, and simple deployment.

RingCX’s modern and intuitive user interface along with native AI capabilities helps equip agents with AI-generated call summaries and transcripts, enhancing efficiency and enabling more effective customer interactions. New customers, including SmartSign, a top online sign retailer, have praised RingCX’s AI and analytics capabilities.

"Our decision to upgrade to RingCX was driven by the desire to leverage the cutting-edge technologies of voice, digital and AI,” said Tahyna Colon, Director of Sales and Customer Relations, SmartSign. “These features have enabled our team to gain a deeper understanding of our customers' needs and preferences, and to ensure that we deliver on our promises with greater accountability and accuracy. We are thrilled with the potential that these advanced tools offer, and we look forward to continued success with their support. RingCX also offers our management team the tools they have been seeking for exceptional analytics, while also providing our agents with remarkable flexibility in terms of connectivity."

RingCX is establishing a strong foothold with customers in the insurance industry, with notable wins such as Investors Heritage, and one of the nation’s leading auto and life insurers. It is also building momentum with shipping and logistics sector customers, such as Worldwide Express, the second largest privately held freight brokerage in the U.S.

"RingCX enabled a seamless transition from our legacy system and will deliver significant cost-savings as we transform our service operations,” said Richard Chavous, Manager of Enterprise Cloud Engineering, Worldwide Express. “The user interface is much more modern and intuitive, which helped our agents ramp up quickly. The transition has enabled simplified workflows, allowing agents to seamlessly manage channels and conversations."

RingCX includes voice, video, over 20 digital channels, AI summaries, and unlimited domestic inbound and outbound minutes. Attractively priced at $65 per agent per month¹, RingCX provides major cost savings and pricing predictability. RingCX has broadened its reach with international customers, with general availability in the U.S., U.K., France, and Germany. New customer wins include a century-old major player in automobile and industrial vehicle distribution in France and a leading French insurance group, covering more than 2 million beneficiaries worldwide.

Focusing on Global Expansion, Acquisitions and Market Leadership for the Growing Video Game Industry

Xsolla, a global video game commerce company, announces its next chapter of strategic growth and innovation. This transformation, building on the successful foundations laid over the past year, is tailored to leveraging the strengths of Xsolla's founder and an expanded roster of industry professionals, guiding it through an increased global presence and product development era. 

Having spent the last two years working on new ventures and innovative growth opportunities, Shurick Agapitov, Founder and CEO of Xsolla, continues shaping the vision for the fintech and gaming industries. Founded on a vision for growth, Xsolla is continuously innovating to stay ahead of the curve in the global gaming and financial space. His vision for international growth is founded on creating equal economic growth opportunities for everyone in and connected to the gaming industry around the world. He recently became an author and announced the release of his book Once Upon Tomorrow, providing his visionary view of the metaverse and content creation.

Chris Hewish is transitioning to the Chief Strategy Officer position at Xsolla. His vital role in shaping Xsolla's trajectory will now be augmented with new responsibilities, focusing on global initiatives, strategic partnerships, and collaborations with publishers. Leveraging his decades of experience in publishing, he will continue to provide guidance and leadership for the Xsolla businesses through strategic partnerships and opportunities with publishers.

Previously of Epic Games, David Stelzer joined as President to continue enhancing Xsolla's Web Shop, Cloud, and Foundational offerings, aiming for greater accessibility and benefit to the global gaming community. His industry experience and leadership reflect the company's commitment to innovation and accessibility worldwide.

Introducing the Leadership Team and Their Strategic Vision:

Chris Hewish, Chief Strategy Officer Xsolla: "In my expanded role, I look forward to leveraging my experience and passion for bringing great games to market to further our strategic objectives and continuing to help Xsolla as it enters this next phase of growth."

David Stelzer, President: "My goal is to enhance our direct-to-consumer offerings, building upon the strong foundation laid before, and to expand their accessibility and value to the gaming community worldwide."

Berkley Egenes, Chief Marketing & Growth Officer: "We're shaping marketing strategies that transcend boundaries, ensuring our brand resonates with and inclusively represents the diverse tapestry of the global gaming community for developers and players alike."

Moin Moinuddin, Chief Technology Officer: "Leading the technology frontier, we're innovating accessible solutions that drive the future of gaming, making advanced technologies a reality for everyone."

Sophia Lisaius, VP of People & Culture: "Our mission is to cultivate a nurturing workplace that champions growth, diversity, and innovation, where every team member contributes to the transformative journey of the gaming community."

Anton Zelenin, Chief Product Officer, Commerce & Payments Solutions: "My focus will be to continue to scale and expand our payments related solutions for developers to grow their business in new geographies and through new partnerships."

Carla Bedrosian, Global General Counsel: "As Global General Counsel, my mission is to fortify Xsolla's growth with robust legal strategies, ensuring our global expansion and innovation continue on the solid foundation of integrity and compliance. It's an exciting time to navigate the evolving landscape of gaming commerce."

Mike Dershewitz, COO of Xsolla Holding Company: "We're building operational excellence that supports global outreach and anchors our commitment to a seamless and expansive gaming experience."

Ketei Marakool, CFO of Xsolla Holding Company: "It's exciting to be part of a leadership team where we build the foundation for efficiency and scalability by implementing best practices to cater for the future growth and expansion in the gaming industry."

Charles Lee, CTO of Xsolla Holding Company: “As Chief Tax Officer, I'm committed to optimizing Xsolla's financial efficiency and compliance. Through strategic tax planning and a proactive approach to regulatory changes, I aim to ensure our continued growth and success in a dynamic business landscape.”

As Xsolla steps into 2024, this empowered leadership team is set to navigate the complexities of the gaming industry with innovative strategies and a vision for comprehensive growth for its partners. The company stands on the brink of a transformative era, poised to make significant strides in the global gaming market. This new phase, under the visionary leadership of Shurick Agapitov and his team, represents an exciting future for Xsolla as it continues to shape the landscape of gaming commerce.

Eulerity's All-in-One Platform Elevates Marketing Automation with AI Innovation and Strategic Industry-Wide Partnerships

In a decisive move that reinforces its leadership in the digital marketing sector, Eulerity is proud to announce a series of significant updates and enhancements to its acclaimed marketing automation platform. These strategic upgrades not only highlight Eulerity's unwavering dedication to innovation, but also strengthen its position as the definitive all-in-one solution for supercharging paid marketing strategies and streamlining comprehensive digital marketing efforts.

Eulerity's platform, celebrated for its pioneering integration of artificial intelligence in paid digital marketing since 2018, now introduces new features crafted in direct response to client feedback and the latest market demands. With a history of empowering brands to rapidly and effectively reach local audiences, Eulerity continues to augment its Social Posting feature of its platform, furthermore proving that maintaining omni-channel paid and organic marketing within one platform allows brands to streamline their operational workflow. These enhancements allow users to effortlessly customize their messaging with Custom Dynamic Variables, reflecting local market nuances, customer preferences, and regional trends, thus ensuring genuine engagement and authenticity at each interaction without all the manual work for distributed systems.

Further elevating Eulerity's suite of tools, the integration of advanced functionalities like ChatGPT, integrated in the early part of 2023, and Call Reporting offers brands more precise marketing automation capabilities. These updates consolidate Eulerity's standing as the definitive all-in-one platform for managing every facet of digital marketing with unparalleled ease.

Central to Eulerity's offerings is its enhanced mobile app, featuring a native ad builder that revolutionizes the creation and management of digital ads and social media posts across the walled gardens. This unified platform eliminates the need for separate creative libraries or workflows, streamlining marketing efforts for local business operators while ensuring brand consistency. Direct integration with Google Analytics 4 offers immediate insights into campaign performance. Coupled with a brand-level desktop command center that allows customization of local access and control, Eulerity's solution ensures that brands remain agile, responsive, and aligned with their strategic objectives in the fast-evolving digital marketing landscape.

"Marketers are increasingly looking to streamline their technology stacks, aiming to achieve more with fewer tools. We've consistently heard the demand for simplicity and the value of a consultative partnership from brands across the board," stated Adam Chandler, COO and Co-Founder of Eulerity. "From our very beginning, Eulerity has been proactive in responding to this market feedback, not merely keeping pace with the digital marketing revolution but actively leading it. The latest updates to our platform are a testament to our dedication to providing a unified, robust solution that meets our clients' evolving needs. By integrating AI-driven insights and incorporating features requested by our clients, we are setting new benchmarks for what an all-in-one marketing solution, complemented by a customer-centric team, can achieve."

Eulerity's influence spans multiple sectors, partnering with leading brands in health and wellness, children's enrichment, home services, finance, retail, and more. This wide-ranging industry involvement illustrates Eulerity's ability to adapt and produce results under varying market conditions, affirming its effectiveness in meeting specific industry challenges and leveraging opportunities.

As the digital marketing environment continues to evolve, especially with impending shifts like Google's phase-out of 3rd party cookies, Eulerity's cutting-edge features and strategic insights are poised to ensure that its partners not only successfully navigate these changes but also thrive, achieving unparalleled growth and engagement.

For brands seeking to master the complexities of digital marketing and unlock the full potential of AI-powered strategies, Eulerity represents the ideal partner. Eulerity is excited to announce its participation in IFA 2024 in Phoenix, where it will showcase these latest innovations and connect with industry leaders to explore future trends in digital marketing.

Eulerity is disrupting the digital advertising industry by combining game-changing AI and automation software with human expertise, empowering brands to optimize and scale with ease. Their enterprise technology and SaaS platform makes it easy for brands to scale, enabling simplicity across a large number of campaigns. Brands can organize and execute their marketing infrastructure across global, national, and local geographies, and also create, organize, execute, and understand paid and organic marketing campaigns all in one place. The platform streamlines the complexities of digital marketing, resulting in significant cost savings and better efficiency. Organizations effortlessly amplify and automate both paid and organic campaigns across various platforms including Google, Facebook, Instagram, X, YouTube, LinkedIn, and more, ensuring maximum impact and results. From local to global, decentralized to in-house, Eulerity empowers marketers to achieve quality, cost, speed, and scale without compromise.

David Ray Joins BigID as new Chief Privacy Officer

BigID, the category-leading data security and compliance vendor for the cloud and hybrid cloud, welcomes David Ray as its new Chief Privacy Officer (CPO) and bolsters BigID's expertise in privacy and compliance. David will advise and oversee BigID's privacy programs, privacy-aware development, contribute to BigID's industry-leading privacy automation solutions, and drive the company's privacy-by-design strategy.

Privacy continues to be a pivotal point of concern for many organizations. With David's leadership appointment, BigID continues to raise the bar in data privacy innovation by not only offering cutting edge solutions to automate risk-aware data privacy management, but integrating privacy-by-design across their portfolio including within data security posture management, data access governance, and AI data management capabilities.

Before joining BigID, he spent six years as a director in PwC's Data Risk and Privacy practice, designing and delivering privacy solutions for multiple Fortune 100 clients. He is also a Fellow of Information Privacy with the International Association of Privacy Professionals. With over 15 years of experience in the legal technology space, David has an extensive history of implementing and guiding top companies on data privacy and protection regulations.

"Data privacy continues to be a game changer for enterprise companies as they build trust, achieve compliance, and stay ahead of the evolving landscape of data privacy and protection regulations.," said Dimitri Sirota, CEO and co-founder of BigID. "We're excited to have David join the team and help BigID customers take charge of their data ."

"I'm excited to join BigID and build upon my expertise to help organizations grow their privacy strategy," said David Ray, CPO of BigID. "BigID continues to innovate on privacy solutions to meet changing industry needs, and I look forward to being part of that journey."

David's appointment adds to BigID's momentum of delivering breakthrough industry leading privacy solutions. Recently, BigID was named as a leader in privacy management software in The Forrester Wave™: Privacy Management Software, Q4 2023.

Birdeye, the leading digital customer experience and marketing platform for local businesses and brands, has once again earned leading positions across multiple categories on the G2's 2024 annual Best Software Awards. The company was recognized across eight categories, including Best Artificial Intelligence Software, Best Customer Service Products, and Highest Satisfaction Products. G2's Annual Best Software Awards rank the world's best software companies and products based on authentic, timely reviews from real users.

Leading the AI Revolution: Birdeye Takes #4 Spot for Best AI Software

Birdeye was awarded the #4 spot in the Best Artificial Intelligence Software list, a testament to its excellence in integrating AI into the platform to redefine how businesses engage with customers. This accolade reflects Birdeye's commitment to pushing the boundaries of AI technology to create impactful, efficient, customer-centric solutions.

Wins Across the Board

Exemplifying Birdeye's comprehensive impact on multi-location marketing and customer service innovations, G2 recognized it across multiple other categories:

• Best Customer Service Products
• Best Software for Small Business
• Best Software for Mid-Market Business
• Highest Satisfaction Products
• Best Software Companies
• Best Software Products
• Marketing and Digital Advertising

The impact of our platform on redefining customer experience is evident in these quotes taken from G2 reviews -

"Birdeye has helped us bring in thousands (yes, thousands) of reviews for our physicians and mid-levels at our local community hospital. Before Birdeye, we would average about 10-15 reviews a month on ALL of medical providers. With the implementation of Birdeye, we are seeing over 1,400 reviews a MONTH on the platform." - Ashley Clayton, CFO, Froedtert Kenosha Hospital

"I absolutely love and adore the Birdeye product/platform, as well as every single person I have ever interacted with on their team! They provide an incredibly-robust solution for marketing and customer interactions/social media review maintenance. Their product is highly user-friendly, with an accomplished team of employees ready to assist with anything their customers need." - Scott Moore, People Specialist, RED RHINO, The Pool Leak Experts

Reflecting on these accomplishments, Dave Lehman, President and COO of Birdeye, stated: "Our achievements in G2's Best Software of 2024 awards underscore the strength and versatility of our AI-powered platform in enhancing digital customer experiences and marketing strategies. Being recognized across such a wide array of categories highlights our passion for innovation and ability to deliver comprehensive solutions that drive real value for our clients."

Pioneering the Future of Customer Engagement

These accolades serve as a testament to Birdeye's capacity to drive meaningful change for multi-location businesses and their customers globally.

The achievements were recently recognized on the NASDAQ board, a notable acknowledgement that underscores Birdeye's leadership and innovation in the technology and software industry.

The platform boosts productivity by 20% and reduces overall procurement cost by 10-15%

LTIMindtree, a global technology consulting and digital solutions company, today announced the launch of Navisource.AI, a GenAI powered autonomous sourcing platform. Using the power of AI-driven pricing and negotiation engine, the platform aims to reduce overall procurement cost by 10-15 percent.

Navisource.AI revolutionizes procurement with AI, streamlining processes from requisition to risk management. It integrates with LLM and Model Catalogs via Canvas.AI, enhancing enterprise workflows. Compatible with Ariba and SAP S/4HANA, it provides comprehensive navigational and decision-making support.

“We believe that GenAI will drive transformation in three dimensions: functional reimagination, paving new ways of working, and intelligent automation. Enabling business transformation using GenAI is core to our strategy. With the reliability and trust in AI increasing, we foresee more autonomous AI-driven business processes being orchestrated. Navisource.AI will simplify indirect procurement processes, bring predictability, and free up a lot of time spent on manual activities so that procurement functions can focus more on strategic initiatives," stated Vineet Moroney, Senior Vice President, and Global Head of Enterprise Apps, LTIMindtree.

Procurement teams can use Navisource.AI for market research, pricing intelligence and recommendations with cost efficiencies at its core. The analysis engine powered by GenAI understands the requirements and arrives at the best fit sourcing strategy. It also eliminates manual touchpoints and enhances collaboration across supplier, procurement function and requestor.

New platform enables automotive OEMs to conduct regulatory compliant security testing and share integrated results for vehicle type approval

Automotive cybersecurity company AUTOCRYPT announced the launch of AutoCrypt CSTP, a comprehensive cybersecurity testing platform that enables integrated cybersecurity testing for vehicle type approval, in compliance with UNECE's Regulations 155/156 and SAC's GB and GB/T standards. 

As UN R155 and R156 take full effect on all vehicles beginning July 2024, automotive OEMs and vehicle inspection centers will be obligated to conduct cybersecurity testing and validations based on the required criteria. AutoCrypt CSTP provides a comprehensive platform that runs a variety of vulnerability testing techniques using test cases mapped out for UN R155/156 and GB (GB/T).

With customizable hardware adaptable to PC and test bench environments, AutoCrypt CSTP offers test case licenses for three types of tests:

1. Penetration testing: Users can select penetration testing scenarios crafted by AUTOCRYPT's offensive security testing team.
2. Engineering Specification Testing: AUTOCRYPT offers test cases based on a vehicle's engineering specifications, enabling the accurate validation of vehicle functions.
3. Fuzz Testing: Utilizing technology from AUTOCRYPT's proprietary vehicle fuzzing tools, AutoCrypt CSTP provides compact test cases generated by AI-based algorithms.

From test case selection and configuration to real-time logging and report generation, the entire testing process can be managed on an intuitive GUI, which can be securely linked to all inspection centers and authorities in different countries, consequently empowering faster and more precise decision-making.

"We developed AutoCrypt CSTP to give automotive OEMs the freedom to customize their test cases and select only the licenses they need for their environment, while obtaining testing results ready for vehicle type approval," AUTOCRYPT's CEO, Daniel ES Kim remarked. "Furthermore, the platform enables multi-ECU testing grouped by projects, requiring less manual intervention. The goal of making this platform is to help manufacturers allocate their resources efficiently and reduce unnecessary spending."

Besides the testing platform, AUTOCRYPT also offers fuzz testing and penetration testing services customized for the OEM's environments and needs, along with CSMS and TARA consulting services for UN R155/156 compliance.