Josh Main joins as Senior Vice President leading the revenue organization and Maggie Williams Dryden joins as Vice President and Head of Marketing

Mojix, a global leader in real-time item-level visibility solutions for supply chains, today announced it has named Josh Main as Senior Vice President of Global Sales & Partnerships, and Maggie Williams Dryden as Vice President, Head of Marketing. These key hires are part of the company’s ongoing initiative to build its global sales and marketing organization for strategic growth.

“The future is bright for Mojix,” said Main. “In a connected supply chain ecosystem, partnerships are a fundamental part in the exchange of information, finances, and goods. I'm looking forward to working with our world-class client base throughout EMEA, LATAM and the US. Having been named Google and SAP partner of the year multiple times with previous organizations, I’m confident that our partner ecosystem will thrive as we enter 2024.”

Josh is an accredited SaaS supply chain executive with a proven track record for building strategic partnerships, resulting in numerous successful company launches and exponential growth. In his most recent role as VP of Global Alliances at project44, Josh led a global team responsible for enabling and driving channel revenue for over 100 technology/strategic partners. Upon his exit, the ecosystem had contributed to over half of the revenue growth. Josh is passionate about continuous education and in addition to his undergraduate studies, he attended executive education at Kellogg and MIT focusing on scaling operations, managing strategic alliances, and supply chain analytics.

“As digital transformation continues for supply chains, it is now more important than ever for companies to have visibility into their goods while in motion and while at rest,” said Williams Dryden. “Mojix brings together the critical data infrastructure and visibility that will optimize investments that have already been made across warehouse, transportation, and order management systems. I’m excited to empower brands to reach greater profitability with Mojix.”

Maggie brings to Mojix more than 20 years of experience and leadership in driving value for growing organizations. Maggie specializes in digital orchestration, brand storytelling, and accelerating scale for enterprise software organizations in IoT and supply chain technology. Having worked for iconic brands including The Ritz-Carlton, her SaaS resume includes Triax Technologies, e2open, Manhattan Associates, Numerex, and SCI Solutions. Maggie holds a Bachelor of Arts in journalism with an emphasis on strategic communications from the University of Minnesota.

“I’m truly excited to bring in sales, marketing and partnership expertise with Josh and Maggie joining the Mojix growth leadership team,” said Chris Cassidy, CEO of Mojix, “Their collective experience and expertise come to us at exactly the right time as we are building out a Mojix long-term strategic vision that will take the company into the next phase of growth.”

NICE was recognized for leadership in Contact Center Infrastructure, Interaction Analytics, and Workforce Engagement Management

NICE today announced that it has been recognized by destinationCRM’s 2023 CRM Industry Leadership Awards as a top five finalist across three major categories honoring the Best CRM Software, Solutions, and Innovators across the contact center industry. These three awards categories include Best Contact Center Infrastructure, Best Contact Center Interaction Analytics, and Best Workforce Engagement Management (WEM).

destinationCRM/CRM Magazine's 2023 Industry Leadership Awards highlight the top technology vendors in customer service, marketing, and sales, covering enterprise and midmarket/small business CRM suites, contact center infrastructure, contact center interaction analytics, marketing automation software and solutions, salesforce automation software and solutions, customer data platforms, business intelligence and analytics, workforce engagement management, and contact center outsourcing, based on feedback from leading industry analysts and consultants.

“We are once again pleased that destinationCRM’s judges acknowledged that NICE delivers an industry-leading combination of Contact Center Interaction Analytics and Infrastructure, and Workforce Engagement Management on the CXone open, cloud CX platform,” said Barak Eilam, CEO, NICE. “We are honored to see that our substantial investment in CX innovation along with our significant business success is reflected in these awards, as we enable organizations to differentiate through customer experience in today’s digital era."

Addressing NICE’s strengths in the “Best Contact Center Infrastructure” category, destinationCRM wrote, “CXone has emerged as the centerpiece of NICE’s entire contact center portfolio, and with good reason. Analysts have long said that CXone is a complete package that contains everything a contact center could ever want, and it’s only getting better with NICE’s ongoing development around its Enlighten AI engine.” According to industry analyst and awards judge Max Ball, principal analyst at Forrester Research, “With CXone, NICE has melded functionality into a single platform that provides omnichannel customer service, full workforce optimization capabilities, and powerful AI.”

Referencing NICE’s position in the “Best Contact Center Interaction Analytics Category,” destinationCRM.com noted, “NICE has been a stalwart of the interaction analytics space for decades, and 2023 has been no different. Its CXone Interaction Analytics is AI-powered, omnichannel, and able to identify trends and root causes across 100 percent of interactions—whether they’re voice, text, or digital—to understand what was communicated, identify outcomes, and evaluate the overall experience. Analysts expect the product suite to only get better and further NICE’s dominance in this area as the company continues to incorporate its Enlighten AI engine more deeply.”

Addressing NICE’s third award, “Best Workforce Engagement Management (WEM),” Sheila McGee-Smith, founder and principal analyst of McGee-Smith Analytics, said, “Integrated seamlessly with a CX platform? Check! Best-of-breed solution with any contact center solution? Check! Continually raising the bar? Check!” Added the publication, “But NICE is not just in it to check off boxes. Its solutions are the real deal, and the company keeps pushing the envelope as it more deeply integrates its Enlighten AI engine into the larger CXone platform, helping to simplify a very difficult process.”

Added Rebecca Wettemann, founder and CEO of Valoir, “NICE continues to be one of the most attractive WEM vendors for customers with very complex requirements.”

Abridge, the leader in generative AI for clinical documentation, announced a Series B raise of $30 million, led by Spark Capital. The round also included existing investor Bessemer Venture Partners, as well as several leading healthcare innovators including CVS Health Ventures, Kaiser Permanente Ventures, Lifepoint Health, Mayo Clinic, SCAN Group, UC Investments (University of California), and the American College of Cardiology. This investment will support large-scale health system rollouts and accelerate product advances that will create additional value for patients, clinicians, and health systems.

“Spark Capital is proud to lead this industry-defining investment in Abridge,” said Will Reed, a General Partner at Spark Capital focused on growth stage AI investments. “We chose to invest in Abridge based on their deep AI-native talent led by Zack Lipton (Chief Scientific Officer), their commitment to building solutions around deep clinical workflows, and the overwhelming positivity from customers.”

Abridge’s software automatically converts a patient-clinician conversation into a structured clinical note draft in real-time, leveraging their proprietary AI pipeline. The solution has been proven to save clinicians over two hours per day from administrative burden that previously took time away from patients and detracted from clinician work-life balance. In recent implementations, over 91% of notes across over 40 specialties were drafted solely with their AI, requiring minimal input from the clinician. The solution has been uniquely designed with trust and auditability, providing the ability to quickly see source data from any AI-generated summary.

“We share Abridge’s vision of doing all we can to help clinicians focus on their patients, rather than needing to multitask with documentation,” said Dr. John D. Halamka, President of the Mayo Clinic Platform.

“At UCI Health (University of California Irvine), our dedicated focus is on enhancing operational efficiency and simplifying documentation for our physicians and caregivers. The decision to invest in Abridge reflects our commitment to achieving these goals and, importantly, addressing clinician burnout. We recognize the impact of streamlined processes in alleviating the burdens on our healthcare professionals,” said Scott Joslyn, Chief Innovation Officer of UCI Health. “We are excited to forge this partnership with Abridge and Dr. Shiv Rao’s team.”

A few weeks ago, Epic named Abridge the first Pal in its “Partners and Pals” program. Abridge’s solution is now available for a deep unique integration in Epic’s clinical workflows, giving clinicians the ability to seamlessly integrate real-time, structured summaries of patient conversations. The partnership also enables full implementation in as little as two weeks. There have already been several successful health system deployments of Abridge’s Epic-integrated solution, including The University of Kansas Health System, UPMC, and Emory Healthcare, among many others.

“We are encouraged by the enthusiasm of thousands of clinicians who use Abridge every day and we look forward to collaborating with this talented team,” said Vijay Patel, managing partner and co-founder of CVS Health Ventures. “Our shared focus on innovation in healthcare can help enhance the work Abridge is doing across a range of clinical use cases including primary care.”

“The investment and support of these iconic institutions is a game-changer for Abridge, dramatically accelerating what we can do to solve a critical issue facing every health system,” said Dr. Shiv Rao, co-founder and CEO of Abridge. “We are grateful to have an extraordinary and rapidly expanding group of partners who share our ambition to preserve the empathy and humanity in healthcare by enabling clinicians to be more present with their patients.”

Funding propels Upfort’s efforts to empower businesses in building cyber resilience

Upfort, a cutting-edge cyber security and insurance platform, today announced it has raised $8 million in a Series A funding round led by SYN Ventures, with participation of Eniac Ventures and Fika Ventures, which co-led Upfort’s seed round. This investment advances Upfort’s goal to simplify the way brokers and insurers sell insurance and shield their clients from cyber threats – a trillion dollar drain on the economy, with ransomware attacks alone affecting 66% of organizations in 2022.

Upfort revolutionizes how cyber risk is assessed and managed, empowering insurers and brokers to dramatically reduce their clients’ exposure to cyber attacks. In fact, in a recent 18-month study of a leading cyber insurance program, policyholders that fully implemented Upfort Shield saw significantly fewer security breaches and claims, with the likelihood of filing a claim decreasing by 80%. Upfort allows organizations to fully address their cyber security needs–from risk management tools to insurance policies–through one easy-to-use platform.

“Upfort was founded as a comprehensive cyber platform to safeguard businesses against evolving threats and new risks. The new investment will enable us to build on these efforts as we continue our mission of accelerating the world’s journey toward cyber resilience,” said Xing Xin, Upfort CEO and Co-Founder. “We are grateful for the ongoing support of all of our investors, including SYN Ventures, as we fundamentally transform the economics of cyber risk. Today’s announcement is a testament to their trust and support of our work to bolster cyber resilience for companies worldwide.”

Businesses can leverage the best in modern cyber protection by partnering with Upfort, and there are a myriad of benefits to them, including transforming a historically cumbersome and costly process: cyber insurance underwriting. Upfort’s proprietary cybersecurity technology streamlines the cyber insurance purchase and underwriting process for brokers, insurers and their clients. These offerings holistically protect organizations against the leading causes of cyber claims. Upfort’s AI-powered email protection, network defense, security training, and ongoing monitoring are trained on and tuned to prevent incidents causing widespread financial damage to businesses.

“At SYN Ventures, we wholeheartedly believe in the Upfort team’s vision–and ability–to transform the way businesses approach cyber security protection and resilience overall,” said Ryan Permeh, Operating Partner at SYN Ventures. “In an age of rising cybercrime, Upfort equips organizations with the tools they need to protect themselves against the threat of cyberattacks, prevent losses, and analyze risk more intelligently. We are excited to spearhead the Series A funding round for Upfort - can’t wait to see all it does next.”

The Series A fund was led by SYN Ventures, with additional participation from Eniac Ventures, Fika Ventures, Altai Ventures, Chaos Ventures, Aquila Capital Partners, Gaingels and Cyber Mentor Fund.

Today’s announcement comes amid a series of pivotal developments and company milestones for Upfort. Last month, Upfort announced its transition from Paladin Cyber to Upfort, reflecting the company’s expanded capabilities as a one-stop shop for businesses’ cyber security and insurance needs.

Partnership results in enhanced customer offerings powered by Digital Solutions and Cloud

GlobalLogic Inc., a Hitachi Group company and leader in Digital Engineering services, and Akamai, the cloud company that powers and protects life online announced a strategic partnership intended to make a broad range of enterprise technology solutions available to customers globally. As a member of the Akamai Partner Program, GlobalLogic will design and build innovative products, platforms, and digital experiences for customers worldwide leveraging Akamai's cloud computing services, security, and content delivery network (CDN). GlobalLogic will collaborate with Akamai to offer system integration, managed services, and professional services to mutual customers globally.

Through the partnership, GlobalLogic and Akamai will serve customers across industries including media & entertainment, telecommunications, financial services, automotive and e-commerce, all of which have a well-established need to quickly bring to market high-performing applications where security and cost efficiencies are imperative. GlobalLogic's end-to-end product engineering and build-at-scale capabilities complement Akamai's ability to scale, protect, and deliver digital experiences online via its massively distributed Akamai Connected Cloud.

"Bringing together GlobalLogic's cutting-edge design and delivery of products, platforms and digital experiences with Akamai's cloud computing and security solutions worldwide, we are shaping the future of digital transformation," said David Wolf, Group Vice President of Communication, Media, and Entertainment at GlobalLogic. "Our strategic partnership is intended to drive modern success to the organizations and customers we serve together."

"Akamai's partnership with GlobalLogic combines nearly 50 years of building, integrating and scaling enterprise technology solutions to solve complex business challenges," said Paul Joseph, executive vice president, global sales and services, Akamai. "We're harnessing that power to help organizations that are building modern applications, which require contemporary approaches to development, cloud computing and security.

The company was named for exceptional customer relations in Cloud Computing/SaaS industries

LogicMonitor, the leading SaaS-based hybrid observability platform powered by AI, has been named a winner of Inc.'s Power Partner Awards. LogicMonitor was selected in the Cloud Computing/SaaS category as the awards honor B2B organizations across the globe that have proven track records supporting entrepreneurs and helping startups grow. The list recognizes firms across 35 categories of business.

LogicMonitor received top marks from clients for being instrumental in helping leadership navigate the dynamic world of startups. These B2B partners support entrepreneurs across various facets of the business, including hiring, compliance, infrastructure development, cloud migration, fundraising, etc., allowing founders to focus on their core missions.

"We truly strive to embody this award's mission of helping companies do their best and be great. Anyone can be a vendor, but we are deeply focused on being strategic partners to our customers. As a strategic partner we work on shared values, benefits and risks together," said Christina Kosmowski, CEO of LogicMonitor. "This means that our teams are heavily invested in helping customers grow their business and career value within their own organizations - to be great. We're especially honored to be recognized in this way."

Customers like Loyola University of Maryland contributed to LogicMonitor's winning submission.  "With consolidation, the big benefit is for multiple teams to have consistent visibility across a range of technical infrastructure. When we have to talk to each other, we're now comparing apples to apples because LogicMonitor is giving us consistent metrics for reference points," said Senior Systems Engineer Mike Dieter. "Using LM Envision, LogicMonitor's platform, is a very tangible return on our investments."

The County of Henrico was happy to sing LogicMonitor's praises to Inc., as well. The county has seen an estimated 90% reduction in alert noise since starting with the company. Robert Aungst, who oversees the Network Infrastructure teams for Henrico said, "For me, it's no extraneous alerts. That's the biggest thing, getting the alerts down to only stuff that's actionable is fantastic. You can't ask for anything better than that."

"Trusted B2B partners provide guidance and expertise that founders rely on at various steps of their organization's journey. Partners that possess a demonstrated ability to deliver quality support are at the core of entrepreneurship and help bring big ideas to life," says Scott Omelianuk, editor-in-chief of Inc. Business Media.

Fibocom (Stock Code: 300638), a global leading provider of IoT (Internet of Things) wireless solutions and wireless communication modules, took center stage at BBWF 2023 with its up-to-date showcase. Located at Booth #G8 in the Porte De Versailles from October 24^th to October 26^th, 2023. Fibocom Illuminates the full empowerment of the FWA ecosystem by demonstrating a series of 5G FWA dedicated modules and solutions, together with multiple FWA devices.

Fostering the 5G FWA Connectivity through Fibocom's Dedicated Modules and Solutions

As one of the enablers in 5G adoption, 5G FWA technology has harnessed 5G networks to deliver high-speed internet services to households and businesses. The growing proliferation of the IoT, and smart home devices also amplifies the demand for high-speed broadband connectivity, further propelling 5G FWA solution providers to continuously innovate for these surging needs. Fibocom, as a pioneer in IoT commercialization, has always been steadfastly attuned to the ever-evolving technological landscape and kept advancing connectivity solutions for the 5G FWA market. The complete range of modules and solutions has been presented at this significant broadband connectivity event as well as various success cases.

Designed to deliver outstanding cellular performance for 5G FWA applications, Fibocom presented modules including FG160/FM160、FG170、FG180、FG190、FG360、FG370. All of those modules enable most typical FWA applications like CPE, ODU, and Mobile Hot Spot ensuring a plug-and-play FWA experience featured with fast and stable connections and powerful edge-computing capability. Both modules and devices are presented in a home-look stand at Fibocom's booth.

In addition, several FWA-dedicated solutions integrated with Fibocom's latest 5G modules like FG180, FG190, and FG370 are also demonstrated. Again, those solutions address the majority of common FWA applications and refine the 5G experience to a new level.

Empower the Great Diversity of the 5G FWA Ecosystem with All Industrial Partners

Through several highly interactive activities at this annual gathering of broadband connectivity, Fibocom also poses an invitation to all partners to empower the great diversity of the 5G FWA ecosystem.

For a one-in-kind event experience, Fibocom's stand features a visualized 5G experience of the cellular plus Wi-Fi integrated FWA solutions for all visitors for the very first time, which indicates the capability for swift product integration. Furthermore, Fibocom experts present the latest industry sharing and cutting-edge FWA solutions on-site daily, where partners could dive into any discussions on new products and market insights.

Gluware executives and partners to showcase industry trends, new platform capabilities, and the importance of the automated network as the platform for digital transformation

Gluware, Inc., the leader in intelligent network automation and ONUG Thought Leader sponsor, today announced its sessions and activities for ONUG Fall 2023, which will demonstrate the transformative impact of pre-built intelligent network automation for enterprises. 

Scheduled for October 24-25, ONUG Fall 2023 will feature a keynote from Gluware and World Wide Technology, a Gluware partner and IT services provider. The keynote will explore real world case studies that are transforming networks at some of the largest enterprises across the pharmaceutical, retail, professional and financial services industries. Additionally, Gluware will deliver several presentations and demonstrations highlighting platform capabilities and industry trends in network security and hyperautomation.  

"Intelligent network automation capabilities are a prerequisite for enterprises seeking to advance digital transformation and ensure a healthy, resilient network," said Bob Olwig, Executive Vice President of Global Partner Alliances, World Wide Technology. "We are thrilled to partner with Gluware to deliver this pivotal technology to our valued customers."

The ONUG Fall 2023 presentations coincide with Gluware's launch of its first-ever Network Health Awareness Month. Through the month of October, Network Health Awareness Month has highlighted the pivotal role of the network in overall business health and advanced network best practices across industries through advocacy and thought leadership.

"Gluware has an unwavering focus on understanding our customers' goals and developing the pre-built capabilities to make them achievable rapidly and at scale," Ernest Lefner, Chief Product Officer, Gluware. "ONUG attracts the best and the brightest in our field, and we look forward to sharing, alongside World Wide Technology, the network automation technologies enabling digital transformation and the best practices we've observed through our customers' groundbreaking projects." 

The complete list of Gluware ONUG sessions includes: 

• Gluware Keynote: An Insider's Look at Automation Trends and Best Practices in Enterprise Networking – Join Ernest Lefner, Chief Product Officer at Gluware, and Tom Whaley, Chief Technology Advisor at World Wide Technology, as they discuss intelligent network automation adoption and the practices network leaders across industries are using to implement and optimize automation. Lefner and Whaley's insights will prepare your organization for network and digital transformation success through real world insights, outcomes and lessons learned.
  
  
• Gluware Proof of Concept: Automate a Cisco TrustSec Network Using Gluware – Join Tim Silverline, VP of Security at Gluware, and Olivier Huynh Van, Chief Science Officer and Co-founder of Gluware, to see how enterprises can accelerate their microsegmentation implementations, leveraging TrustSec and Gluware automation for the onboarding of network switches and wireless controllers. The pair will use a combination of API calls and network automation that builds an easy-to-use workflow to ensure the proper configuration is applied to Cisco's Identity Services Engine (ISE) and to every network device to establish a baseline CTS environment. They will then demonstrate how Gluware can further manage the security group tag (SGT) lifecycle by creating a new SGT and validating propagation to the CTS network.
  
  
• Gluware Panel: Full-Stack Observability: Building Integrated Solutions for Network and Security Operational Landscapes – Join Ernest Lefner, Chief Product Officer at Gluware, for a panel discussion with industry thought leaders on full-stack analytics and the need for an integrated platform that combines endpoint and network security telemetry for holistic threat detection. The panel will explore the transformative role of AI and ML in bolstering real-time intelligence across multiple layers and domains, enhancing predictive analytics and anomaly detection.
  
  
• Hyperautomation Working Group Update: The Age of Hyperautomation: Redefining Enterprise Efficiency – Join Michael Haugh, VP Product Marketing at Gluware, for an enlightening session that explores the transformative power of hyperautomation, AI/ML, and full stack analytics in shaping the future of business. Users will gain practical insights and best practices for adoption and implementation to unleash the potential of these technologies and drive innovation, growth and data-driven decision-making.
  
  
• Gluware Open Session: Rapid Multi-Vendor CLI/API Automation and Integrations (Online Only) – Join Mike Haugh, VP of Product Marketing at Gluware, to learn how Gluware can help enterprises automate multi-vendor CLI and API-based networking solutions, expand your network drift monitoring and audits to include config and operational state, and simplify API integrations to achieve hyperautomation.
  
  
• ONUG Collaborative Birds-of-a-Feather: Network Orchestration & Automation (Online Only) – Join Mike Haugh, VP of Product Marketing at Gluware, and the other members of the Hyperautomation Working Group for a discussion on the group's recent activities. Attendees will participate in an open Q&A that explores how businesses are transforming for the digital age.