technology 5 Mar 2024
Rebrandly, the world's leading secure, branded link management platform, has announced an integration with HubSpot, the customer platform for scaling businesses. Now, everyone using HubSpot can improve campaign performance and engagement with Rebrandly-branded short links and gain access to artificial intelligence (AI)-enabled link scheduling recommendations. Rebrandly's AI makes marketers "smarter" by telling them the best times to send links to generate the highest click-through rates.
"In social campaigns — and all digital marketing communications — it's critical that audiences trust every link and call-to-action they receive," said Carla Bourque, Rebrandly CEO. "Generic links often behave like spam and breed distrust, resulting in them being blocked or flagged for abuse; conversely, branded links have a 39% higher click-through rate. This strategic integration with HubSpot allows marketers to take their social posts and campaigns to the next level: using Rebrandly AI to generate custom short links that people recognize, trust, and click — at the optimal time — resulting in a more positive customer experience and ultimately more conversions."
With millions of active users, Rebrandly has generated more than 1 billion links to date for brands worldwide and across industries. Marketers, IT, and security professionals rely on Rebrandly to easily customize, track, and manage their links for greater business performance.
Now, through the Rebrandly-HubSpot integration, anyone using HubSpot can:
HubSpot and Rebrandly customers can take advantage of the integration immediately: In just a few minutes, marketers can configure the connection, add their existing domain (or choose a new branded domain, such as .link), and start creating branded short links that boost performance.
"Rebrandly brings added value to HubSpot customers, which is why we offer the App Marketplace," said Scott Brinker, VP Platform Ecosystem, HubSpot. "Using AI to tell marketers the best times to send links is powerful. Now, by integrating Rebrandly AI-enabled branded short links into their campaigns, social media, and customer communications, marketers can directly benefit from improved brand recognition, deliverability, and campaign performance."
HubSpot App Partners like Rebrandly are independent software vendors who have built an integration with HubSpot and have been accepted to the App Marketplace. HubSpot's App Partner Program is an ecosystem of valuable third-party integrations.
technology 5 Mar 2024
Siteimprove, the leading platform empowering brands to stand out with accessible, high-performing digital content experiences, today launched brand new capabilities designed with the current state of marketing in mind – helping marketers to easily and confidently make impactful decisions that drive better conversions. Today's launch includes 11 major initiatives including AI Remediate, SEO Enterprise and Funnel Comparison that span across Siteimprove's holistic offering.
According to Gartner®, Inc., "seventy-five percent of CMOs report being asked to 'do more with less' in 2023, and the majority are readjusting their commitments to marketing's channels, resources and programs." We believe the launch of these new capabilities enables marketers to do just that, while also facilitating the seamless integration of AI workflows to free up their time for even greater creativity and innovation, while showcasing the tangible link between content improvements and actual business outcomes.
Here's the value we're adding to our customers:
"AI Remediate is a great way to assist developers who are still early in the learning curve of accessibility," said Jason Whitehead, Accessibility Consultant Specialist at Allstate Insurance Company. "AI is the future of everything, to ignore its benefits would be careless."
"At Siteimprove, we know that reporting on the ROI of marketing efforts, especially when it comes to the value of content created, is a notorious challenge," said Arjang Parsa, Chief Product and Technology Officer at Siteimprove. "In a landscape where marketing leaders are grappling with proving ROI, introducing workflow for acceleration and managing tighter budgets, we're confident our latest innovations will help them make impactful decisions that drive better conversions."
cloud technology 5 Mar 2024
Intermedia Cloud Communications, a leading global provider of intelligent cloud communications and collaboration solutions to businesses and the partners that serve them, today announced that Intermedia Archiving's 30-day retention option is now available for free to new and existing users of the all-in-one communications and collaboration solution, Intermedia Unite.
Named Best Business Phone System by U.S. News and World Report and Best Overall Business VoIP by PC Magazine, Intermedia Unite combines voice, video, chat/SMS, contact center, file management, and more on one tightly integrated, highly secure, and reliable platform. By adding Intermedia Archiving to Unite, businesses are now able to have continual historical access to their Unite call recordings, video meetings, chats, and SMS – with contact center engagements slated to follow soon.
Intermedia's state-of-the-art archiving platform is more than just information storage; Intermedia Archiving is designed to safeguard vital business information and communications from accidental or inappropriate deletion, assist with dispute resolutions, support compliance with internal governance, address legal and regulatory requirements, maintain information continuity, training and coaching, and much more. It offers a secure, searchable record to help quickly identify and retrieve relevant interactions, with a powerful contextual search capability based on a view of all users across different channels.
And now, Intermedia is making Intermedia Archiving available for free to all current and new Intermedia Unite users with a rolling, 30-day retention period. The 30-day rolling archive helps businesses better manage and maintain their data, preserving the most recent 30 days of communications. If a customer wishes to extend their data retention period beyond 30 days, seamless upgrades to longer-term options ranging from 1 to 10 years are available at any time.
Since its launch in early 2023, Intermedia Archiving for Unite has gained wide interest and traction not only among Intermedia's customers, but the broader communications industry, having recently received the 2023 Best Practices New Product Innovation Award from preeminent analyst firm, Frost & Sullivan.
"As Intermedia continues to transform businesses communications, we are excited to announce the addition of free Intermedia Archiving for all Intermedia Unite users," said Irina Shamkova, Intermedia Executive Vice President of Product Management. "Businesses' day-to-day communications are often filled with valuable knowledge, intellectual property, and insights; with Archiving's centralized platform, organizations can leverage their communications, protect themselves, build insights across all available channels, and support various productivity, legal, and compliance requirements."
Intermedia Archiving will continue to evolve this year, as it becomes a data-warehouse foundation for business data intelligence and insights. As part of an aggressive development roadmap in 2024, artificial intelligence (AI) and analytics are expected to be integrated to further offer innovative data-analysis capabilities. These planned value-added features and capabilities are intended to enable businesses to make more informed decisions to help drive revenue, increase efficiency, and reduce overall operational costs. No matter the size of the organization, the opportunities and benefits of analyzing archived communications data can be significant across industries, including professional services firms (legal, accounting, etc.), financial, automotive, hospitality and leisure, government, healthcare, and many more.
technology 5 Mar 2024
FullCircl, a UK-based SaaS platform that removes the regulatory and verification roadblocks to drive revenue growth, is excited to announce the launch of its first white label orchestration platform through W2 by FullCircl to help regulated businesses onboard more customers and meet regulatory requirements.
It's essential that regulated businesses deliver secure, compliant verification and onboarding processes, whilst balancing the customer experience. FullCircl's new white label platform offers out-of-the-box access to the full spectrum of W2's global capabilities – KYC processes, PEPs, sanctions, identity screening, AML, fraud prevention, and financial risk affordability checks – with a fully-brandable dashboard (colours, typography, and logo) and custom URL.
The white label experience can be delivered rapidly and cost effectively for organisations seeking to significantly enhance compliance with stringent regulations, and rapidly scale up efficient customer onboarding capabilities. Benefits include:
Speaking about the launch Lynsey Hoxha, Head of Channel partnerships at W2 by FullCircl, commented: "We're excited to bring our white label experience to market. As a result of legacy technology, too many organisations still treat identity verification and fraud prevention as siloed processes which has a huge impact on the quality of onboarding processes. We believe in simplifying processes - our white label platform takes the headache out of dealing with multiple suppliers, eliminates the technical and cost implications that too often impact transformation, and ensures the best possible onboarding experience for users and customers alike."
technology 5 Mar 2024
Birdeye, the top online reputation management and digital customer experience for multi-location businesses, today announced the release of its "State of Online Reviews 2024" report. In an era where online presence defines business success, this report serves as an indispensable guide for businesses navigating the complex landscape of online reputation management.
Drawing from an extensive analysis of data from over 150,000 location-based businesses spanning various industries, this report highlights the evolving dynamics of consumer behavior and provides actionable strategies for businesses to harness the power of online reviews to stand out amidst fierce competition.
Key findings from the report:
Reflecting on the report's significance, Anil Panguluri, SVP of Product at Birdeye, stated: "In the digital age, understanding and engaging with customer feedback is not just beneficial; it's essential for growth. Our report offers a comprehensive view of the landscape, providing businesses with the insights they need to grow online."
technology 5 Mar 2024
Sabio Holdings Inc., a Diverse owned leader in the Connected TV ("CTV")/over-the-top ("OTT") ecosystem helping brands reach, engage and validate diverse consumers through technology) today announced it has entered into an engagement with McDonald's USA, through a partnership with Publicis Groupe. The relationship strengthens McDonald's commitment to diverse communities, and specifically with diverse-owned media partners, by leveraging Sabio's unique non cookie-based data sets and solutions so the brand can effectively connect with and reach the growing U.S. multicultural audience.
McDonald's ongoing mission is to foster an inclusive environment, where diversity is embraced. A key audience, Gen Z, is the most ethnically diverse generation to date. U.S. Census data suggests that as of 2019, 49.1% of Generation Z is diverse and growing, with 13.8% Black, 25.0% Hispanic, and 5.3% Asian. 29% of Gen Z are children of immigrants or immigrants themselves, compared to 23% of Millennials when they were at the same age.
"Sabio and McDonald's share a common mission to more effectively connect and engage with diverse consumers through a deeper understanding of the communities they represent," said Aziz Rahimtoola, Founder and Chief Executive Officer of Sabio. "As a diverse owned technology and analytics company, we are excited to collaborate with an innovative brand like McDonald's to help achieve their objectives."
McDonald's will have access to Sabio's CTV/OTT inventory and customized audience segments at advantageous rates. The company can also utilize App Science's™ (a wholly owned division of Sabio) proprietary 55MM HH graph data, which provides insights and access to Quarterly Trends reports, first-looks at published vertical and multicultural reports and exclusive analyses customized toward McDonald's campaigns and properties.
As CTV continues to grow and attract attention from advertisers and brands, the biggest gap lies within the diverse audience data sets. Fragmentation from evolving platforms and growing audiences, and legacy audience measurements that are not representative of diversity, have increasingly made it difficult for the industry to connect brands and the right audiences. Sabio's comprehensive set of solutions tailored to CTV environments allow advertisers to move beyond traditional age and gender demographics, to a far deeper understanding of the evolving consumers' preferences in app affinities and content they're watching at the household level.
"McDonald's remains committed to reaching multicultural audiences in authentic ways, and engaging with diverse-owned companies like Sabio ensures we're able to do that most effectively," said Caleb Pearson, VP – Customer Engagement & Media, McDonald's USA. "Our shared mission, values and commitment is at the crux of the collaboration with Sabio. Sabio's CTV/OTT inventory sources and the App Science Household Graph will make it easier to efficiently activate at scale, while connecting with McDonald's audiences more granularly."
technology 5 Mar 2024
FreeWheel, a global technology platform for the television advertising industry, today announced the launch of a new solution that will change the way marketers plan and execute their programmatic TV ad buying.
The company is introducing this new industry offering, called Allocation Module, ahead of the 2024 upfront and NewFront season.
FreeWheel’s Allocation Module provides publishers with a holistic view of spending against upfront commitments, and offers demand side platforms a better way to gauge whether or not they are bidding enough, in real time, to meet their clients’ ad spend commitments. This new industry solution provides another key benefit: Marketers now have a way to better manage their committed ad spend across various ad channels.
FreeWheel is utilizing its buy-side platform, Beeswax, to enable the offering in time for execution during the 2024-25 industry upfront season, with plans to expand to additional DSPs in the future.
Allocation Module provides three core benefits, including:
FreeWheel is launching this new solution in response to several current industry challenges, including the need for a simpler and more direct and efficient path to access TV ad inventory, and the operational burden of managing complex upfront agreements across multiple transaction types.
With this launch, advertisers and publishers now have a new method to manage the totality of their upfront video ad spend commitments across various transaction types, including, for the first time, biddable programmatic deals.
The latter is noteworthy and timely as advertisers increasingly want more flexibility in how they activate their upfront commitments. Similarly, publishers want guarantees that their valuable inventory will be monetized, regardless of the transaction method.
Prior to this solution, upfront or committed ad dollars allocated to biddable executions through private marketplaces (PMPs) between buyers and sellers could not be tracked or enforced, so it was more difficult to use as a part of upfront commitments.
“Existing systems have been holding back the modern day upfront. There has been an inherent conflict between the concept of upfront commitments and programmatic bidding, which happens in real time,” said David Dworin, Chief Product Officer, FreeWheel. “This new solution bridges that gap and has the potential to turbocharge the shift to programmatic as part of the next upfront.”
This solution benefits buyers and sellers alike. Publishers will be able to better track and manage upfront spend fulfillment from advertisers across delivery of all deal types. Advertisers will have improved transparency, communication and fulfillment of committed spend. They will also have increased availability of inventory for programmatic activation as publishers will have more confidence in that fulfillment.
“As a content company that shifted years ago to a programmatic-first approach to buying across our digital inventory, and now our linear networks as well, a solution like this will allow us to better manage upfront deals and offer more flexibility and cross-platform reach to our clients,” said Evan Adlman, EVP of commercial sales and revenue operations, AMC Networks. “Since so much viewership is now on connected devices within streaming platforms, programmatic buying has never been more important. FreeWheel has been a great partner in driving technological advances in our industry, and Allocation Module will now make it easier for advertisers to reach audiences programmatically across all environments, at scale.”
“Programmatic trading plays an important role in our advertising partners’ TV strategies, particularly as viewers are spending more time with streaming content and platforms,” said Jon Steinlauf, Chief U.S. Ad Sales Officer, Warner Bros. Discovery. “We need to make sure that no matter how our inventory is purchased, it is managed in a holistic manner that extracts the most value for the advertiser and provides the best experience for viewers. We look forward to working with FreeWheel to take holistic inventory management to the next level in time for this year’s TV upfronts rollout.”
AMC Networks, NBCUniversal and WarnerBros. Discovery have signed on as an initial development partners and will begin testing this new solution ahead of the 2024-25 TV upfront season.
technology 5 Mar 2024
Agiloft, the most trusted global leader in data-first contract lifecycle management (CLM), today announced enhanced features for connectivity including a new Google Docs App and new custom API Platform that further enables the flow of contract data across thousands of business-critical systems so users can access the information they need, when they need it, in the tools they prefer. The new capabilities include:
"In this release, we are continuing our mission of increasing connectivity and usability in the Agiloft platform," said Andy Wishart, Chief Product Officer at Agiloft. "With our data-first approach, flowing contract data into and out of relevant applications is a critical functionality. Our new API Platform within the Integration Hub gives customers more control over their contract data than ever before, allowing more freedom to connect data the way that best suits their tech ecosystem and work streams. On the usability side, Tree View and the new Google Docs app empower users with more time savings, contract visibility, and options to manage contracts in the apps they most prefer."
Today's enhancements are now available to customers alongside Agiloft's new generative AI redlining capability announced in January, which helps to streamline negotiations and empowers users to significantly increase the speed with which they're able to redline, negotiate, and ultimately agree on contract terms.
On Agiloft's GenAI strategy, Nikhil Gaur, Research Analyst & Project Associate at Spend Matters, says, "Agiloft continues to take a methodical approach to generative AI, adding features with real value, but doing so carefully and without overpromising. The redlining capability in particular will be useful as it allows customers to select key areas and more quickly arrive at mutually agreeable language."
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