Developers can now build bespoke solutions on top of Brightspot’s user-friendly Content Management System (CMS) platform to more effectively meet companies’ content creation and management needs

Brightspot, the leading provider of content management solutions, is thrilled to announce the launch of the highly anticipated Brightspot Developer Portal. This innovative online portal offers users a comprehensive set of resources and a vibrant community to enhance the developer experience with the Brightspot CMS platform.

The Brightspot Developer Portal is designed to equip developers, engineers and technical teams with the tools and knowledge they need to extend and customize the CMS platform according to their unique business requirements. With this new portal, users can unlock the full potential of Brightspot and take their content management capabilities to unprecedented heights.

The Brightspot Developer Portal offers users three key benefits:

Extensive Resources and Support: The Brightspot Developer Portal provides users with an extensive array of resources, enabling them to maximize their productivity and achieve remarkable results. From development tutorials to comprehensive documentation, engineers, both seasoned and novice, will find invaluable guidance on customizing Brightspot CMS. The portal equips users with the knowledge and skills necessary to streamline their development process.

Vibrant Community and Collaboration: As part of the Brightspot Developer Portal, we are excited to introduce the Brightspot developer community on GitHub Discussions. This engaging platform encourages active user participation and fosters collaboration among developers. It serves as a hub for engineers to connect, share tips and best practices, and seek guidance from fellow community members. With this collaborative environment, developers can learn from each other, gain insights, and collectively push the boundaries of what Brightspot CMS can achieve.

Enhanced Customization Capabilities: The Brightspot Developer Portal opens up a world of possibilities for enabling platform customization. By harnessing the wealth of resources and engaging with the community, users can better tailor Brightspot CMS to suit their specific needs. Whether it's building custom workflows, designing unique front-end experiences, or integrating third-party tools seamlessly, the resources provided in the portal empower users to take control and transform their content management workflows.

“We are incredibly excited to launch the Brightspot Developer Portal,” says Raleigh McClayton, CEO of Brightspot. “We want to provide optionality to our customers and partners. Combining Brightspot’s unparalleled professional services with a vibrant open ecosystem provides the most value to our platform. The future of content management lies in empowering our users to shape their own digital experiences. With the new portal, developers can access everything they need to extend the capabilities of Brightspot and unlock unlimited potential for their content management needs.”

“We have been working towards the launch of a dedicated portal for external developers all year,” says Hyoo Lim, CTO of Brightspot Platform. “Our efforts have been focused on delivering a repository of example code written in TypeScript and React, tutorials featuring step-by-step guides, robust documentation improvements, as well as a dedicated topic-based community using GitHub discussions. We’ve worked hard to ensure that this portal is relevant, robust, and easy to navigate.”

The Brightspot Developer Portal represents a significant milestone in Brightspot's commitment to driving innovation and enabling users to achieve their digital goals.

Market insights from HIMSS and Arcadia uncover data analytics priorities, opportunities, and challenges for health systems

A report released today by Arcadia (Arcadia.io), a leading data analytics platform for healthcare, found that less than 60% of healthcare organizations' data is being used to make intelligent business decisions.¹ However, more than 9-in-10 healthcare leaders agree that access to quality data across all platforms and workflows is critical to an organization's performance.¹

"Data must be high-quality, accurate, and free flowing for health systems to trust and utilize data to guide decision-making," said Kate Behan, MD, FACP, Chief Medical Officer at Arcadia. "It's equally critical that analytics synthetize data into useful information and actions to deliver quality care that improves patient outcomes."

The insights come from a pulse survey on the current state of healthcare analytics platforms conducted by the Healthcare Information and Management Systems Society (HIMSS) and Arcadia. Additional findings on data utilization within hospitals and health systems from executive, technology, and clinical leaders include:

• A growing demand for healthcare data: Approximately 30% of the world's data volume is generated by the healthcare industry, with the compound annual growth rate of healthcare data forecasted to reach 36% by 2025.² To better manage and act on data, a quarter of healthcare leaders have plans to integrate care team communications and population health management solutions within the next 12 months.¹
• Challenges hinder technological advancement: The most significant barrier healthcare leaders face when investing in or upgrading an analytics platform is resources. 71% cite competing priorities, 58% point to staffing challenges, and 47% said they don't have sufficient budget.¹
• Views vary on artificial intelligence (AI): Nearly 30% of healthcare leaders said they've already implemented AI, with roughly 60% planning to implement such technology in the next 12-24 months or more.¹ A small percentage (13%) don't plan to implement AI at all.¹ C-suite leaders are more likely to have plans to implement AI within the next 12 months (30%) compared to those in other leadership positions (7%).¹

"Unlocking big data is critical for the healthcare industry to achieve transformation," said Michael Meucci, Arcadia President and CEO. "While the findings show that healthcare leaders grasp the importance of high-quality data, significant opportunity remains for the industry to routinely leverage data and technology to improve care delivery."

WPP inc, today announced the launch of a global strategic partnership with Optimizely, one of the industry’s leading digital experience (DXP) platform providers. As WPP’s first dedicated digital experimentation partnership and Optimizely’s first global strategic partnership, the announcement demonstrates the two organisations’ commitment to supporting clients in delivering optimised digital experiences to each and every customer.

With consumer expectations at an all-time high, Optimizely will help WPP’s enterprise clients unlock digital innovation and potential. As a platinum partner, WPP clients will have full access to Optimizely’s full suite of DXP tools including content marketing, content management, commerce and experimentation. By implementing these tools, companies can use data to continuously develop digital experiences that maximise conversion and engagement, leading to efficiencies and a greater return on development investment.

Notably, the partnership also offers clients seamless integration with Optimizely Web Experimentation and Google Analytics 4 (GA4), in light of Google’s upcoming September phase out of Google Optimize, its web analytics and testing tool. WPP and Optimizely are teaming up to support the seamless transition to a new experimentation platform to help brands deliver relevant content and features.

The announcement comes after WPP has been working with Optimizely for 17 years across brands like ACCO Brands, Aegon, Oister and more.

Stephan Pretorius, Chief Technology Officer at WPP, said: “Powerful creativity and effective media strategy can be wasted if brands do not also prioritise conversion. Optimizely’s platform provides data that allows brands to maximise the chance of driving customers through the ideal journey across channels, and we’re excited to develop a joint offering to take to our shared clients.”

Alex Atzberger, CEO of Optimizely, said: “The world’s leading companies must have world-leading digital experiences, which can only be achieved through a test and learn approach. Together, WPP and Optimizely will ensure customers get the most out of their experimentation programmes so they can turn insights into increased conversions. We are thrilled to kick off this partnership.”

Leap Merchant Services enables event organizers to efficiently manage payments, optimize revenue, and elevate the attendee experience.

Leap Event Technology announced today the launch of their fully integrated merchant services solution included as part of its unified, start-to-finish suite of event technology and service offerings. Powered by Stripe, Leap's merchant services consolidates critical transaction infrastructure and services across all enterprise ticketing and e-commerce products that support clients in the attractions, fandom, music, comedy, sports, and performing arts verticals, as well as Leap's do-it-yourself (DIY) offering, Ticketleap. This all-encompassing solution, including payment gateway, processor, and merchant account, is designed to save Leap clients the time and effort of managing their own payment systems.

With centralized record keeping, built-in capabilities to process a range of payment options for attendees (including methods like Apple Pay, Google Pay, and Afterpay), simple refunding, and smooth, hassle-free deposits and reconciliations, clients will have access to every merchant option they need to optimize revenue, all with a simple opt-in at no additional cost. Using this integrated merchant services offering also means clients can take advantage of Leap's chargeback and fraud mitigation tools, enhancing efficiency by shifting that role to Leap's team of event-risk experts.

"By offering a secure, PCI compliant option for merchant services, we're not just improving the overall process for clients; we're also making it easier to further elevate the attendee experience," said Michael Marty, President of Leap Event Technology. "For our clients, housing a modern payment platform with our selection of vertical-specific ticketing solutions leads to an even more seamless attendee purchase experience. This greases the wheels for easier ticket sales, as well as add-ons like pre-purchased merchandise and VIP perks. Plus, our enhanced fraud protection tailored for live events gives an extra layer of security to our clients and their ticket buyers, all while placing no additional burden on the event organizer."

The strategic partnership expands developer’s toolkits with comprehensive email, calendar, and contacts APIs

Nylas, the state-of-the-art communications platform giving developers universal access to email, calendar, and contacts providers through a single API integration, today announced its partnership with Devfortress, a leader in software development, design, and project management consulting and services. With this partnership in place, companies can now access Nylas’ Email, Calendar, and Contacts APIs alongside Devfortress’ team of product managers, developers, and digital designers in order to accelerate development cycles and bring innovative and ROI-driving email and scheduling features into their applications.

The combination of Nylas and Devfortress means businesses can leverage modern APIs and development services to enhance productivity and operational efficiency while simultaneously delivering cutting-edge features and lasting user experiences.

“Developer experience and productivity go beyond just faster and more efficient development cycles, it means businesses can deliver meaningful experiences and services to their customers, faster. Given the immense workload development teams face, many are turning to third-party APIs and integration services to help them meet their deadlines without increasing burnout,” said Jesse Ervin, Chief Revenue Officer at Nylas. “The combination of Nylas and Devfortress will help businesses ensure seamless integrations into critical communication channels such as email and calendars so they can spend more time on their core business operations and their customers.”

In recent years, APIs have become business-critical tools as the majority of developers and technical teams are faced with smaller teams, tighter deadlines, and more work. In their 2023 State of Developer Experience report, Nylas found that 98% of developers said that they view APIs as a key contributor to helping themselves and their teams get their work done.

“Partnering with Nylas allows us to expand our tools and services that we can bring to our customers,” said Shao Hang He, President of Devfortress. “By bringing Nylas’ communications APIs into our development, design, and customized software solutions for web, mobile, and e-commerce products, we’re confident that our customers will have everything they need in one solution in order to meet their deadlines and modernize their tech stack.”

Integrating new features and communication channels as a way to drive a better customer experience along with additional revenue is particularly critical within the e-commerce industry, where Amazon just experienced their single largest sales day in company history as part of their Amazon Prime Day event.

Software Guides is accepting applications

 Tango, the browser extension and desktop application that automatically generates how-to guides while you work, announced the launch of the Software Guides Community: a dedicated space for training, operations, and enablement professionals—the people who power processes at organizations—to connect with peers and learn from experts at companies like Loom, Slack, and Clearbit.

The number of new software tools and applications used within organizations has been steadily increasing, with large companies reportedly using an average of 211 applications. Companies spend a lot of money on software—50 percent more per year on average—but the truth is, most software rollouts fail to meet expectations and deliver on ROI.

Digital adoption—the practice of using new software and systems to improve processes, increase productivity, and achieve objectives—is a pillar of many organizational strategies. When executed right, it turns new tools into drivers of business outcomes. But when executed wrong, new software can end up causing more stress and frustration. That's where software training can make or break a team's experience—and a company's success.

For organizations to keep up with the rate of change of modern business, digital adoption is critical. Unfortunately, the people responsible for developing training programs and software rollouts are under-resourced and under-appreciated. It's all too common for a single person to be tasked with these large cross-functional projects with little support, all while juggling multiple other priorities.

The Software Guides Community provides a place for these people to learn from each other and get the resources they need to help their organizations run more efficiently and maximize the impact of their technology stack.

"We have always recognized the value of the people behind the processes, and we built Tango for them," said Ken Babcock, CEO and co-founder of Tango. "We've met many talented operational leaders that we realized would benefit tremendously from learning from one another. The Software Guides Community is for them.

The Software Guides Community is for business professionals who:

• Establish processes, onboard new hires and customers, or train their team on new software.
• Work in Operations, IT, Training, or Learning and Development (L&D).
• Spend their day unblocking coworkers and helping them succeed.
• Train, teach, and empower the people around them.
• Want to learn, grow, and find new ways to guide their team to success.

"Being in charge of developing processes and procedures from the ground up can be challenging and lonely," said Brittany Arbuckle, Training and Curriculum Specialist at Public Consulting Group. "It makes all the difference to have a community of people with experience you can share with and learn from to grow in your own role. In the Software Guides Community, I've gotten valuable advice from peers that helped me push some key projects past the finish line—and get recognized for the impact I've had on the business."

As organizations embrace privacy as a strategic imperative, OneTrust leads in market share for the fourth consecutive year

OneTrust, the market-defining leader for trust intelligence, today announced it is the top-ranking company for 2022 market share in IDC's latest Worldwide Data Privacy Compliance Software Market Shares report: OneTrust Continues to Hold Its Large Lead Over the Market. The report, released in May 2023, notes the company represents a 30% market share with twice the nearest competitor's share. 

The data privacy management software market saw continued strong growth in 2022 despite market shifts and economic headwinds, according to IDC.¹

"Privacy is a key pillar of the future of trust. Trust is an up-leveling of the security conversation to include attributes such as risk, compliance, privacy, and even business ethics," said Ryan O'Leary, research director, Privacy and Legal Technology at IDC.² "These elements transform the conversation from what "must" a company do to prevent negative outcomes to what "should" a company do."

Today, several key trends are driving the demand for data privacy software:

• The proliferation of data privacy regulation around the globe means more organizations than ever will need to comply with stricter and wider-reaching requirements for collecting and processing personal data. In the US specifically, five states will be live with new privacy laws in 2023, up from just one in 2022, and several more states have passed new laws.
• Previously defined frameworks are being updated, such as the European Commission's final Adequacy Decision for EU-US data transfers.
• With widespread generative AI adoption, understanding and managing data privacy risks within AI will be essential to promoting responsible AI, complying with AI regulations, and ensuring people's data and privacy rights remain protected.      

"The value of understanding your data, where it resides, and how to manage it responsibly cannot be overstated," said Ojas Rege, general manager, Privacy & Data Governance Cloud at OneTrust. "This is why data privacy has emerged as a competitive differentiator for our customers, transforming compliance efforts into trust initiatives. As privacy and AI regulation expands and evolves around the globe, OneTrust is the only platform combining the automation and regulatory intelligence organizations need to remain agile amid continuous change. Our sustained market share leadership is a testament to our incredible customers and dedicated team."

According to IDC's report, data visibility and data management are persistent challenges for companies. Data discovery is fundamental to understanding and managing data and a foundational exercise for any strong data privacy program. 

OneTrust Data Discovery is the tool companies use to provide this foundation of visibility and control for any data, privacy, or security team. With AI-powered data classification, built-in regulatory intelligence, and automated policy enforcement, Data Discovery delivers the capabilities enterprises need to automate data security and governance.

OneTrust Data Discovery is available on OneTrust's Privacy & Data Governance Cloud, the unified platform for security, marketing, and privacy teams to ensure the responsible use of data throughout their organization. Privacy Management, Data Discovery & Governance, and Consent & Preferences come together to help organizations better understand their data across the business, meet regulatory requirements, and provide transparency and choice to individuals. 

Former Fortune 500 CMO and International Marketing Executive Brings Three Decades of High-Growth Enterprise Systems & Software Experience to Leading iPaaS Provider

Celigo, the leading integration platform as a service (iPaaS) that serves both IT and business users, today announced the appointment of James Whitemore as Chief Marketing Officer (CMO). In his new role, Whitemore will be responsible for driving Celigo’s global marketing strategy and execution as the company looks to strengthen its position as the leading voice in a rapidly growing market.

“We are thrilled that James is joining Celigo. James is more than a marketing leader; he’s a true business leader who understands our automation-first vision,” said Jan Arendtsz, founder and CEO of Celigo. “His wealth of experience as a Fortune 500 executive and in high-growth early stage companies completes our leadership team and is the key piece to align all business functions towards our next era of innovation and growth.”

A veteran tech executive with more than 30 years of experience across the cloud, networking, and data storage industries, Whitemore will usher in a dynamic era of profitable revenue growth and market disruption for Celigo. He most recently served as CMO and EVP at data storage giant NetApp, where he launched an award-winning integrated digital marketing strategy that resulted in rapid growth of their Public Cloud business.

Previously, Whitemore held the title of CMO at SolidFire, an award-winning all-flash storage startup, where he established the company as a market leader and helped lead to its eventual acquisition by NetApp in 2016. In addition to serving in executive leadership positions at IBM Europe, Intrado, and SAVVIS Communications, Whitemore spent nearly a decade leading the marketing functions at Sun Microsystems Storage Products Group.

“It is an honor to join Celigo during this exciting time,” said Whitemore. “Celigo has built an impressive platform with a loyal customer base that is unmatched in this industry. As companies see their application environment continue to grow in complexity, the need for the right automation and integration solutions will only increase. I am eager to spearhead Celigo’s marketing efforts as we advance our technology in the market.”

iPaaS has moved to early mainstream adoption globally as enterprise users rely on it to integrate applications and data as well as ecosystems, APIs and business processes. Organizations are also gravitating to iPaaS to replace legacy integration platforms that are too costly and complex for modern integration delivery initiatives. Furthermore, the proliferation of hybrid cloud models across the enterprise will further accelerate adoption and revenue growth in the iPaaS market sector, which Insight Partners expects to reach $8.4B worldwide by 2025.

As the leading integration-driven automation company, Celigo provides an enterprise-class platform for integration and business process automation at cloud scale. Celigo can automate business processes up to 100% and ensure best practices and compliance with pre-built automations. This empowers line-of-business users to confidently create and manage automations to fit their changing business processes while allowing IT users to capitalize on the robust administration capabilities including monitoring, activity logging, and connector policy management.