Rootly helps IT teams accelerate incident resolution times by 80 percent or more

Rootly, which offers the first and only enterprise-grade incident management platform, announced today that it has been recognized as a leader in nine categories in research firm G2’s Summer 2023 Report. G2 is a trusted business software review site with over 2.1 million verified user reviews to help buyers make informed decisions. The site publishes quarterly reports identifying the top products in each category based on detailed user review data.

Specifically, Rootly was named in the following G2 categories:

Best Estimated ROI: Earned the best estimated ROl rating in its category based on a combination of estimated time to achieve ROl and time to go live.
Best Support – Enterprise: Earned the highest Quality of Support rating in its category.
High Performer – Enterprise: Products in the High Performer quadrant in the Enterprise Grid® Report have high Customer Satisfaction scores compared to the rest of the category.
Momentum Leader: Products in the Leader tier in the Momentum Grids rank in the top 25% of their category's products by their users.
High Performer: Products in the High Performer quadrant in the Grid® Report have high customer Satisfaction scores compared to the rest of the category.
Users Most Likely to Recommend – Mid-market: Earned the highest Likely to Recommend rating in its category.
High Performer – Mid-market: Products in the High Performer quadrant in the Mid-Market Grid® Report have high customer Satisfaction scores compared to the rest of the category.
Easiest To Do Business With – Mid-market: Earned the highest Ease of Doing Business With rating in its category.
High Performer – Asia Pacific: Products in the High Performer quadrant in the Asia Pacific Regional Grid® Report have high Customer Satisfaction scores compared to the rest of the category.

"Rankings on G2 reports are based on data provided to us by real software buyers," said Sara Rossio, Chief Product Officer at G2. "Potential buyers know they can trust these insights when researching and selecting software because they're rooted in vetted, verified, and authentic reviews."

One company using Rootly is Tripadvisor. Geoff Powell, Manager of Technical Operations at Tripadvisor said, "Rootly has become an essential part of our incident response process, helping our team spend more time on resolution and less time on organizing the manual admin work. We've been able to cut our resolution times in half and reduce the number of repeat incidents occurring over time. Rootly has been one of our best IT investments in terms of ROI."

Rootly’s founders met at Instacart where they were on opposite ends of the same problem. JJ Tang was on the product side for enterprise where he owned 25 percent of the company's revenue and Quentin Rousseau was Instacart’s first site reliability engineer (SRE). The two discovered an urgent need for a better way to manage incident response – such as addressing site outages that prevented customers from placing orders. Rootly combines checklists, immediate context on previous incidents, and notifications for stakeholders into one platform, automating much of the process, and made it enterprise-grade and scalable for any size company. Rootly has landed hundreds of enterprise customers since going live in late 2020.

In August 2023, Rootly announced that it has raised $12M in funding, bringing its total funding to $15.2M.

“The G2 rankings are especially exciting for us because they are based on reviews from our users,” said Tang, co-founder and CEO of Rootly. “There’s no better measure of our success than hundreds of happy customers. Our thanks to G2 for assembling and tracking this data for the industry.”

Review Signal's 2023 WordPress Hosting Performance Benchmarks recognize Bluehost performance as a Top Tier solution

Bluehost, one of the leading, innovative WordPress solution providers in the world, announced today that its WordPress hosting solutions have earned a Top Tier ranking by Review Signal in the 2023 WordPress Hosting Performance Benchmarks.

As an industry leader, Bluehost has a firmly established platform that is meticulously monitored and consistently maintained. WordPress hosting optimizations are vital for smooth site functionality, efficient speed, and robust security. Investing in specialized hosting empowers WordPress users to succeed and thrive in their digital spaces while ensuring the best experience for their visitors. The qualities that set Bluehost's WordPress hosting apart include the following:

• A seamlessly integrated global Content Delivery Network (CDN) to help customers reach a global audience with their websites and online stores
• Solid State Drive storage (SSD) that significantly enhances speed for data retrieval and data transfer
• Amplified compute resources offering extended CPU time to serve higher number of concurrent web server connections and elevated traffic levels, maintaining peak performance by addressing each request promptly
• Delivering the latest PHP advancements including the latest 8.2 release that boosts both speed and security
• Performance tuning for entire software stack including object and opcode caching
• Auto-installation and managed upgrades ensuring the WordPress software and curated third party plugins are installed correctly and optimized for the server environment
• 24/7 monitoring for our overall environment to ensure consistent uptime, performance, and optimized user experiences
• All customers were deployed and supported on an enhanced hosting infrastructure customized and tuned for scalable performance

Bluehost's technological advancements and optimizations provide a balance of performance and reliability in the best interest of WordPress users around the globe. In addition to great performance, Bluehost's WonderSuite eliminates common pain points and makes it easier for small businesses to get online quickly.

The goal of Review Signal's benchmarks research is testing the performance of specialized WordPress hosting. The two measures used to determine performance are peak performance and consistency. Peak performance is measured using a load testing tool, named k6, which emulates large numbers of users visiting a website and watching how well the hosting responds under these stressful conditions. Consistency is measured using uptime monitoring to make sure that the servers remain available for a longer duration of time.

Bluehost earned a Top Tier WordPress Hosting (Full Star) ranking, which is awarded to companies who maintain 99.9% uptime throughout the entire testing period and show little to no performance degradation during load testing, primarily focused on error rate and consistent response times.

New report analyzes threats and stressors caused by generative AI, with 51% of security professionals likely to leave their job over the next year

Deep Instinct, the prevention-first cybersecurity company that stops unknown malware pre-execution with a purpose-built, AI-based deep learning (DL) framework, released the fourth edition of its Voice of SecOps Report. The research – “Generative AI and Cybersecurity: Bright Future or Business Battleground?” – was conducted by Sapio Research and surveyed over 650 senior security operations professionals in the US, including CISOs and CIOs.

The study highlights the impact of generative AI in the cybersecurity industry, analyzing the technology’s positive and negative effect on organizations’ security postures and preparedness. Unsurprisingly, 75% of security professionals witnessed an increase in attacks over the past 12 months, with an astonishing 85% attributing this rise to bad actors using generative AI.

Generative AI: Business Friend or Foe?
According to the study, 69% of respondents have already adopted generative AI tools within their organization, with the highest adoption taking place (80%) within the finance sector. Nearly three fourths (70%) of security professionals say generative AI is positively impacting employee productivity and collaboration, with 63% stating the technology has also improved employee morale.

However, senior security professionals also view generative AI as a disruptive cybersecurity threat, with nearly half (46%) of respondents believing generative AI will increase their organization’s vulnerability to attacks. The top three generative AI threat issues include growing privacy concerns (39%); undetectable phishing attacks (37%); and an increase in the volume and velocity of attacks (33%).

The technology has already been repurposed by bad actors as evidenced by WormGPT, a new generative AI tool advertised on underground forums as a way for adversaries to launch sophisticated phishing and business email compromise attacks.

Ransomware: As New Vulnerabilities Emerge, An Old Threat Remains a Challenge
In addition to concerns around unknown attacks fueled by generative AI, ransomware continues to plague organizations, with nearly half (46%) of respondents saying that ransomware is the greatest threat to their organization’s data security. In fact, 62% admit that ransomware is the number one C-suite concern, up from 44% in 2022.

The pressure to address the ongoing threat of ransomware is causing organizations to shift their data security approach, with almost half (47%) of respondents now possessing a policy to pay the ransom, versus 34% in 2022. This has resulted in 42% of respondents paying for the return of their data over the past year – up from 32% last year. Conversely, those who opt to pay because they have ransomware insurance has fallen from 62% in 2022 to 43% in 2023.

Mounting Security Team Stress: A Call to Change the Status Quo
Today’s cybersecurity teams are grappling with an increased workload given the adoption of new technologies like generative AI. As a result, more than half (55%) of security professionals say their stress levels have increased, with the top reason being staffing and resource limitations (42%). In fact, 51% are likely to leave their job in the next 12 months as a result of stress.

Furthermore, despite the persisting industry skills gap, job security has become a concern for some cybersecurity professionals, with 14% of respondents fearing their job will soon become irrelevant and 11% feeling unclear if their role will exist five years from now due to the rise of AI.

When diving deeper into the top stressors, false positives from antiquated cybersecurity tools are creating a massive strain on security operations teams’ time, with false positives accounting for over two working days of lost productivity per week. This has caused dissatisfaction with current security tools, with most (65%) respondents saying they deserve better from Endpoint Detection and Response (EDR) and Next-Generation Antivirus (NGAV) solutions – up from 51% in 2022.

EDR tools make it impossible to truly prevent threats. To alleviate cybersecurity team stress and strengthen security postures, prevention must take precedence over reactive protection. Nearly three out of four respondents (72%) believe preventing attacks before they occur is a priority, signaling a needed change from the industry.

“In this new era of generative AI, the only way to combat emerging AI threats is by using advanced AI – one that can prevent and predict unknown threats. Relying on antiquated tools like EDR is the equivalent of fighting a five-alarm fire with a garden hose,” said Lane Bess, CEO of Deep Instinct. “Assuming breach has been an accepted stance but the belief that EDR can get out ahead of threats is simply not true. A shift toward predictive prevention for data security is required to remain ahead of vulnerabilities, limit false positives, and alleviate security team stress.”

To download Deep Instinct’s Voice of SecOps report, please click here. To learn more about Deep Instinct’s predictive prevention capabilities, visit www.deepinstinct.com.

Survey Methodology
Sapio Research surveyed 652 senior cybersecurity experts from companies with 1,000+ employees in the USA. The interviews were conducted online in June 2023 using an email invitation and an online survey.

Respondents worked at organizations which operated in either financial services, technology, manufacturing, retail, healthcare, public sector, or critical infrastructure (such as telecoms, energy, utilities, and transportation).

C-suite is defined as those who hold chief, global, head of department, or director roles, while reports are those who hold a manager, administrator, analyst, team lead, or officer role.

Latest Investment from The Intelligence Fund Supports Innovative Approach for Advanced Adversary Hunting

Recorded Future, the largest threat intelligence company, today announced a strategic investment in advanced adversary hunting company Hunt.io through The Intelligence Fund. The investment is a continued part of Recorded Future's mission to support novel approaches to data collection and analysis. Hunt.io is relentless in its pursuit of malicious infrastructure detection and in-depth analysis, with capabilities to track and systematize hundreds of thousands of observations every second. This enables a proactive approach in revealing attack orchestrations.

Hunt.io's innovative platform is already benefiting early adopters, aiding them in detecting staged infrastructure established by attackers, blocking active C2 servers, and providing real-time context for threat intelligence.

"Designed with the most sophisticated threats in mind, Hunt.io uniquely positions threat hunters to have an edge over attackers, offering a view into the command and control servers used by attackers. Hunt.io's innovative technology aligns perfectly with our mission to support and invest in companies at the forefront of intelligence innovation. We are excited at their progress and unique insights, which we can further incorporate into Recorded Future's Intelligence Platform." - Craig Adams, Chief of Product and Engineering, Recorded Future

"We are thrilled to be partnering with Recorded Future, as they share our mission to equip organizations with the crucial insights needed to navigate today's ever-evolving threat landscape. This investment will fuel our efforts to continue developing cutting-edge adversary hunting tools and drive meaningful impact for our customers." - Chris Ueland, CEO and Co-Founder, Hunt.io

Maris-Tech’s solutions are suitable for integration with all types of commercial unmanned platforms

Maris-Tech Ltd , a B2B provider of AI accelerated video solutions for edge platforms, announced its participation in the upcoming Commercial UAV Expo in Las Vegas, Nevada (September 5-7, 2023), at booth 941. The Company will be demonstrating its flagship products, including the innovative Jupiter family and other ruggedized solutions for drone platforms.

The Commercial UAV Expo is an important international trade show and conference highlighting leading unmanned aircraft systems (UAS) trends and technology, focusing on the evolving global interest and demand for integrated drone technology solutions for a wide range of commercial and other applications. Maris-Tech will be presenting its unique, powerful solutions incorporating video streaming and AI acceleration for autonomous remote platforms.

"This is the second year that we will be participating in this exciting international show. We are looking forward to showcasing Maris-Tech's high-performance edge-AI computing and low-latency video streaming solutions for integration on various drones, unmanned aerial vehicle (UAVs) and other unmanned platforms. Maris-Tech will present the strengths of our innovative technologies and payloads to help drive the industry forward, providing superior UAV performance and operational capabilities to meet current and future needs of the UAV industry," said Israel Bar, Chief Executive Officer of Maris-Tech.

Decentralized AI computing infrastructure provider exaBITS has announced the successful integration of the NVIDIA H100 Tensor Core GPU, offering AI enterprises on-demand access to the fastest GPU type on the market. exaBITS' cutting-edge technology partitions large AI models and runs them on consumer-level and institutional-xgrade GPUs. This integration marks a significant milestone for exaBITS in driving innovation and accessibility in artificial intelligence and distributed computing and making "Affordable AI" a reality.  

exaBITS has consistently been committed to building large-scale distributed artificial intelligence (AI) computing solutions, and this latest integration further enhances its leading position in the industry. By introducing the NVIDIA H100 into its cloud computing platform, exaBITS offers unprecedented computational performance, catering to high-speed AI training and inference tasks. Featuring fourth-generation Tensor Cores, a Transformer Engine with FP8 precision, and second-generation Multi-Instance GPU technology, the NVIDIA H100 delivers 9x faster training speedup than the NVIDIA A100.

This signifies that AI enterprises can harness the robust computing infrastructure of exaBITS to leverage the exceptional performance of the NVIDIA H100 fully. Whether in complex training tasks or inference, tasks requiring highly parallel computing, exaBITS' cloud computing platform will be the preferred destination for enterprises seeking high-performance and cost-effective computing resources. 

Currently, exaBITS is collaborating with multiple partners, including Zillion Network, that provide growing computing capabilities. These capabilities are being combined from all parties to collectively build an ecosystem.

If you are an AI enterprise seeking high-performance computing resources, now is the time to connect with the exaBITS team to ensure early access to the high computing power services of the NVIDIA H100 Tensor Core GPU and many other GPU models. In this rapidly evolving digital era, high-performance computing is a crucial driver of innovation and competitiveness, and exaBITS can be your trusted partner in this endeavor.

The AI-powered Muftar app streamlines operations and enhances productivity for transportation and logistics firms of all sizes

The COVID-19 pandemic fueled consumer demand for online shopping and the resulting e-commerce boom exposed shortcomings in the supply chain – mainly its lagging digitization. Today, Muftar announced the free beta launch of its comprehensive, AI-powered software platform for the trucking and transportation industry, which improves logistics planning and efficiency while reducing costs.

"Truck drivers are the fundamental supply chain link that keeps goods and the economy moving," said Mehmed Tiro, CEO of Muftar. "I designed Muftar around what would help make their experience simpler and the result is a platform that automates day-to-day processes and offers valuable AI-driven data analytics to help our industry flourish."

The Muftar SaaS platform features:

• Real-Time Data Analytics: Provides insights into market trends, demand patterns and operational inefficiencies.
• Automated Workflows: Minimizes human error that can result from routine tasks like invoice processing, load assignment and payment tracking.
• Adaptive Learning: User behaviors, industry trends and feedback enable the platform to provide solutions that are ahead of industry needs.
• Driver App: Offering features like real-time tracking, digital bills of lading and efficient route planning, it allows drivers to manage deliveries effortlessly.
• Carrier dashboard: Provides fleet management, shipment tracking and digital paperwork. The dashboard enhances efficiency with real-time tracking and effective load management and improves communication between fleet management, drivers and dispatchers.
• Broker dashboard: An integrated platform specifically designed to manage and streamline complex logistics tasks so freight brokers can optimize workflow and improve service quality.

Muftar's software helps trucking companies streamline their billing processes, reducing administrative costs and improving cash flow. By automating the invoicing process, companies can generate accurate invoices quickly and track payments, ensuring that they get paid on time. Additionally, efficient logistics planning reduces delivery times and empty miles, and optimized routes reduce idle time, enabling carriers to lower fuel costs.

According to Tiro, initial tests helped one trucking company improve its efficiency by 8% over a three-month period.

"Instead of focusing on time-intensive, repetitive processes, Muftar automated these systems and enabled drivers to focus attention on improving their productivity. In the end, the company was able to hire three new drivers," added Tiro. "Recent news of looming strikes and trucking bankruptcies prove now more than ever is the time for innovation and streamlined processes that connect shippers and carriers, improve operational efficiencies and, overall empower drivers to do their jobs."