Tech giants collaborate to drive productivity and growth with generative AI

Today, IBM and Salesforce announced a collaboration to help businesses worldwide across industries accelerate their adoption of AI for CRM. Together, the two companies support clients to revolutionize customer, partner and employee experiences, while helping safeguard their data.

IBM Consulting and Salesforce are working with our shared clients to help accelerate business transformations with generative AI. Clients can now access the following:

Driving adoption of AI technology: IBM Consulting will use its industry expertise and innovative delivery models, including its IBM Garage methodology, an operating model for business transformation, to guide clients through the adoption and deployment of Salesforce AI technologies. This approach is designed to help drive efficient integration across Salesforce's AI technologies, including Einstein, Sales Cloud, Service Cloud, Marketing Cloud and Slack.    

Integrating data and insights: In addition to helping clients effectively deploy Salesforce's generative AI tools, IBM Consulting can complement those solutions with IBM watsonx, an enterprise-ready AI and data platform that embraces open standards. Watsonx can reveal the data locked in backend systems to help create dynamic user and employee experiences.

Accelerating value through delivery: Through IBM Consulting Managed Services for Salesforce, shared clients will have access to a suite of AI experience and implementation accelerators. This delivery and management model is designed to help customers deploy, scale and enhance Salesforce. For example, IBM Data Classifier, an AI-powered application trained on industry-specific data models, helps to reduce the data mapping process.

"We see how the need to increase employee productivity while simultaneously elevating the customer experience with speed, personalization, and convenience has surged exponentially," said Matt Candy, Global Managing Partner, Generative AI, IBM Consulting. "Through our collaboration with Salesforce, we can help empower enterprise clients to scale and accelerate the adoption of generative AI that will support them to meet their business needs."

Working across a diverse AI partner ecosystem
IBM Consulting also works closely with a diverse AI partner ecosystem through an open and collaborative approach to plan, build, implement and operate generative AI solutions that embrace multiple models on multiple clouds from industry leaders. This open ecosystem approach helps clients define the right models and the right architecture to help deliver their desired outcomes.

Transforming IBM AI with Salesforce AI
IBM leveraged generative AI through Salesforce, Slack and IBM watsonx for its own transformation journey to create a 360-degree customer experience. IBM's client service and sales organizations can have a holistic view into the client journey. Teams all over the world collaborate and work together in one platform to provide fast, data-driven engagement that meets the customers where they are. IBM used Salesforce's open API architecture to infuse IBM Watson Assistant into Salesforce Customer 360.

"Companies are embarking on a transformative journey fueled by generative AI. Salesforce partners like IBM Consulting play an important role in helping businesses use Salesforce's AI, data and CRM technologies to connect with their customers on a new level," said Steve Corfield, EVP and General Manager, Global Alliances and Channels, Salesforce. "Bringing Salesforce and IBM innovations together will help transform the way companies deliver personalized, engaging experiences."

IBM Consulting's Deep AI Expertise and Capabilities
Earlier this year, IBM Consulting announced its Center of Excellence for Generative AI, which has more than 1,000 consultants with specialized generative AI expertise ready to help accelerate its clients' business transformations with enterprise-grade AI, including technology from Salesforce, IBM and other partners through a collaborative and open ecosystem approach.

The Center of Excellence stands alongside IBM Consulting's existing global AI and Automation practice, which has 21,000 data and AI consultants. It leverages methodology like the IBM Garage for Generative AI, where IBM consultants apply a comprehensive, collaborative method to help clients fast-track innovation in the emerging category of foundation models for generative AI. That includes rapid use case ideation and prioritization, an open, multi-model approach to selecting architectures and training, as well as scaling models to unique business needs.

IBM Consulting accelerates business transformation for our clients through hybrid cloud and AI technologies, leveraging our open ecosystem of partners. With deep industry expertise spanning strategy, experience design, technology, and operations, we have become the trusted partner to many of the world's most innovative and valuable companies, helping modernize and secured their most complex systems. Our 160,000 consultants embrace an open way of working and apply our proven co-creation method, IBM Garage, to scale ideas into outcomes.

Statements regarding IBM's and Salesforce's future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.

Salesforce, Einstein, Marketing Cloud, Sales Cloud, Service Cloud, Slack, and others are among the trademarks of Salesforce, Inc.

Camvi Technologies launched GPU-optimized AI data center accompanied by optimized pre-training and fine-tuning processes, to deliver unparalleled speed, efficiency, and customization across diverse industries.

Amidst an era of rapid groundbreaking technology advancements, US-based AI startup Camvi Technologies launched GPU-optimized AI data center democratizing large AI model training. With optimized pre-training and fine-tuning processes, energy-efficient GPU-optimized AI data center, and an expert team of industry specialists, Camvi provides unparalleled speed, efficiency, and customization for clients across diverse industries.

By optimizing the pre-training and fine-tuning phases, Camvi was able to accelerate large AI model training processes by up to 50 times while slashing costs by up to 90%, enabling our customers (including the world's largest consulting company) to deploy their AI solutions much more quickly, and significantly lowering the financial barrier for businesses seeking to harness the power of AI technology.

At the heart of Camvi's technology innovations lies its owned and operated AI data center, optimized for GPU-centric AI workloads. With a capacity of up to 40 megawatts, the AI data center provides the crucial computing capability for revolutionary applications based on large AI models.

Recognizing the limitations of a one-size-fits-all approach, Camvi has assembled a team of experts specializing in customized multi-modal large AI models for diverse industries such as healthcare, finance, manufacturing, and entertainment, providing finely tuned solutions that meet application-specific requirements.

"Our breakthroughs marked a significant turning point in the AI development history," said John Chen, President and Chief Executive Officer of Camvi Technologies Inc. "One of our large tech consulting customers is thrilled with the results achieved through our AI model optimization and data center services. We're not just revolutionizing how AI is developed, we're democratizing the access to its immense benefits. Camvi's mission is to empower businesses across industries to harness AI's potential like never before."

Camvi invites interested parties to explore its transformative technologies, experience firsthand its optimized AI training processes, witness the power of its low-cost GPU-optimized AI data center, and engage with its team of experts dedicated to creating AI solutions that redefine industries.

Rhythm Systems has launched the first AI-powered business coach to bring the market competitive ways to create better strategic plans and hit goals efficiently.

Rhythm Systems, a renowned provider of cloud-based strategy execution software, has unveiled Ask Patrick, a ground-breaking AI designed to bring business strategy and execution results like never before.

Talk Business with Ask Patrick.  Everyone in your organization now has a personalized AI business coach integrated into the planning process. Team members can Ask Patrick all their strategy and goal-related questions right from the Rhythm software, such as:

• What are examples of goals for HR managers to track?
• I've been behind on my KPI for 3 weeks in a row. What should I do?
• I want to double my revenue. What should I do first?

Patrick Thean, CEO of Rhythm Systems shares, "We've taken the incredible advancement of AI and combined it with our 20 years of business experience to create the very first AI-powered business coach. Our clients are the best in the world and now have access to this extensive knowledge base and coaching whenever they want. Ask it anything!"

Chatting with Ask Patrick is just the latest enhancement to their existing AI Business Coach offerings:

Let AI Write SMART Goals.  It's no secret that well-written, clear goals lead to higher performance. Go from generic goals and missed deadlines to specific, measurable goals generated within seconds.

Let AI Build A Better Plan.  Stop wondering if your plan is good enough. With one click, our quarter plan test will show you what your plan is missing. Head into every quarter confidently, knowing you have an execution-ready plan with the resources to execute it.

The Rhythm AI business coach transforms how organizations develop and achieve their objectives using decades of data and a proven business framework. Any industry and organization size can benefit from this technology.

LTIMindtree, a global technology consulting and digital solutions company, announces a strategic collaboration with CAST AI, a leading SaaS company that specializes in automated cost optimization for customers who run their cloud-native applications on Google Cloud, AWS, and Microsoft Azure. The partnership will help companies save, on average, over 60 percent on cloud costs as they modernize legacy applications for cloud migration.

This collaboration brings together LTIMindtree’s Infinity platform, with CAST AI’s cloud cost optimization platform to provide enterprises with a complete view of their cloud portfolio. This combined offering will empower organizations to optimize Kubernetes management and costs in a single or multi-cloud environments, without any manual intervention. It will also help free up the customers’ time from routine tasks by automating 100% of their cloud-native infrastructure, resulting in increased stability and reduced costs.

"We’re thrilled to partner with LTIMindtree, a world leader in helping organizations navigate the digital transformation journey,” said Yuri Frayman, CEO and Co-founder, CAST AI. “Our speciality at CAST AI revolves around cloud cost optimization. Google Cloud Platform alone has some hundreds of virtual machines on offer. The manual effort of configuring resources, picking virtual machines, and setting auto-scaling policies is overwhelming. And frankly, it costs more than its optimization impact. We automate the entire process, reducing your cloud costs in real-time.”

“This partnership with CAST AI has enabled us to offer discrete services to our customers aligned with their business goals and objectives. Through this collaboration, we are assisting our customers in deriving value from their cloud investments through enhanced end-to-end observability & cost optimization, along with freeing up their budget for modernization,” said Nachiket Deshpande, Whole-Time Director, and Chief Operating Officer, LTIMindtree.

Avid’s newly available PhraseFind AI and ScriptSync AI enable editors to focus on the quality of content, eliminate redundant tasks and accelerate project delivery

Building on more than a decade of providing artificial intelligence (AI) capabilities in its video editing solutions, Avid^® today announced the next generation of AI-driven capabilities in its powerful dialog search and sync solutions Media Composer^® PhraseFind AI™ and ScriptSync AI^®. Available as previews in the latest Media Composer release, these capabilities boost the productivity of editors and teams by eliminating mundane, repetitive procedures. With access to advanced functionality and accelerated script-based editing, creative people can stay focused on storytelling—saving significant time and reducing cost.

PhraseFind AI: Enhanced transcription and rapid search results
Now equipped with modern transcription results, rather than using phonetic searching, editors can use PhraseFind AI to catalog volumes of dialog-driven media, substantially improving search efficiency. Editors can effortlessly locate clips and begin editing directly within the search results of the displayed sentence and search word. PhraseFind AI also offers full text results in search and will initially support 21 languages for automatic language detection, eliminating limitations when working with foreign languages.

ScriptSync AI: Effortless script creation and timesaving automation
With ScriptSync AI, editors now can save time when creating scripts from clips and automatically align media with text in the script window. For example, by eliminating time-consuming manual sorting of dailies and aligning media with the script text, this streamlined process expedites project timelines and allows for smoother production workflows.

Filmmaker Doc Crotzer, ACE, whose credits include Shotgun Wedding, Glee, and the upcoming Road House, among many others, commented, “These new tools have made something that is already an indispensable part of my workflow more efficient and effective, freeing me and my team to spend less time manually scripting scenes and more time focused on the creative edit itself. We just finished a project in which ScriptSync AI would've saved us literally days. I can't wait to implement this in our day to day."

“The continuing urgency to accelerate content production and keep pace with rising demand presents the perfect opportunity to harness the benefits of AI,” said Dave Colantuoni, Vice President of Video Product Management, Avid. “With more powerful PhraseFind AI and ScriptSync AI capabilities, the latest release of Media Composer eliminates hours of manual work for editors, giving them valuable time to instead focus on executing on their creative concepts and bringing whole projects over the finish line.”

The new PhraseFind AI and ScriptSync AI features are available as previews through the latest Media Composer release. Customers are encouraged to share their experience and observations through a new community forum designed to gather feedback on these AI-powered tools.

• ComplyCube launches Field Redaction for automated masking of sensitive fields in Document Checks, enhancing UX and privacy compliance.

• For improved security, sensitive fields such as Dutch BSN, Singaporean NRIC, Korean RRN, and more can be redacted.

• The state-of-the-art AI platform removes sensitive fields from documents, including within QR codes, visual and text elements, and barcodes, for heightened security.

• ComplyCube has also recently rolled out Enhanced Document Liveness to combat Presentation Attacks such as screen replays and spoofs.

ComplyCube, the leading global identity verification platform, enhanced its Document Checks solution with automated Field Redaction capabilities. This feature systematically masks sensitive Personal Identifiable Information (PII) fields, such as the Dutch BSN, to assist businesses with global data privacy regulations compliance while maintaining their frictionless user experience.

Based on a study conducted by Deloitte, 71% of businesses forecast a tightening of data protection regulations in the upcoming year. Given the escalating concerns surrounding sensitive data, it's becoming evident that organizations need to move beyond traditional encryption strategies and embrace advanced methods like redaction to ensure full compliance.

Examples of sensitive fields that can be redacted include, but are not limited to:

• Dutch Burgerservicenummer (BSN) or Dutch Citizen Service Number
• Singaporean National Registration Identity Card Number (NRIC)
• Korean Resident Registration Number (RRN)

The National Registration Identity Card is the official ID for Singapore's residents and citizens. It contains sensitive personal data, including financial and criminal records. Each person has a unique nine-digit NRIC Number, essential for many services, such as opening a new bank account. Similarly, the Dutch BSN is a distinct personal identifier designed to facilitate interactions between Dutch citizens and their government. When a business onboards customers, the process can be slower as the user must manually hide these sensitive identifiers.

Sensitive field redaction harmonizes the tension between preserving individual privacy and meeting global compliance mandates. While the Dutch "Wet bescherming persoonsgegevens" (Wbp) and France's "Loi Informatique et Libertés" prioritize citizen data protection, entities such as FINRA and MiFID require comprehensive record-keeping. Redacting sensitive data allows businesses to keep essential records without infringing on privacy rights, bridging the gap between privacy and compliance.

The AI-powered verification platform says that snapshots of documents automatically undergo field redaction and data masking upon capture. Any instances of the fields, even those embedded in QR codes, are removed from the document. This includes areas such as the Visual Inspection Zone (VIZ), Machine Readable Zone (MRZ), and barcodes. For more granular data controls, businesses can customize their own field masking policies.

"In our commitment to user experience and compliance," remarks Mohamed Alsalehi, the CTO of ComplyCube, "we've ensured that sensitive fields are neither stored nor processed by ComplyCube. This approach not only improves the UX but also simplifies customer onboarding, all while strictly adhering to prevailing privacy regulations." During Document Check processing, any redacted text will be blurred out from the images across the API, Web Portal, and reports.

"Catering to our clients' diverse needs is paramount," stated Tarek Nechma, CEO of ComplyCube. "Our Premium and Enterprise Plans offer enhanced customization options, empowering subscribers to seamlessly integrate additional fields into their redaction policy. Our dedicated Support and Account Management teams stand ready to assist in tailoring these strategies, ensuring compliance remains both robust and flexible."

AI-Media, and Middleman Software, Inc., a leading provider of SCTE 104 and 35 messaging solutions, have joined forces to offer broadcasters a powerful, unified SCTE 104/35 messaging solution for live production workflows.

AdIT: Middleman Software's AdIT Live revolutionizes the generation of SCTE 104 and 35 messages in real-time, enabling monetization of direct-to-stream live events where a playout automation system is not required.

Alta: AI-Media’s Alta Caption Encoder Software integrates live closed captioning, subtitling, and SCTE 104/35 message injection into live IP video production environments, making it a natural choice for broadcasters.

Simplified Architecture

Through the seamless integration of AdIT Live and Alta, broadcasters can automatically generate and inject any SCTE 104 and 35 messages directly into ST 2110 and MPEG transport streams, alongside closed captioning and subtitling data. No additional components in the signal chain are required.

Multiple Profiles in a Single Stream

AdIT Live and Alta Software support the entire SCTE 104/35 standard, offering advanced capabilities that empower broadcasters. One notable feature is the ability to route multiple “streams” of distinct SCTE 104/35 messages to individual recipients via the same video stream by leveraging DPI PID index values to identify unique services, ensuring efficient and parallel distribution without wasted bandwidth.

This joint solution simplifies and enhances live production workflows to provide broadcasters unprecedented control and flexibility to maximize advertising revenue at scale.

Middleman’s CEO James Heliker stated: “We are thrilled to partner with AI-Media to deliver a comprehensive and modern solution for SCTE 104/35 messaging for live production. Our collaboration sets a new benchmark for the industry, empowering broadcasters with advanced control, flexibility, and monetization capabilities in their live productions."

Bill McLaughlin, Chief Product Officer, AI-Media, commented about the partnership: “Our Alta systems have gained significant popularity among traditional large broadcast networks and world-leading OTT sports channels due to their unique flexibility in injecting real-time SCTE triggers into compressed or SMPTE-2110 workflows. However, many of our customers struggle to fill these trigger messages with detailed live data from other sources of business intelligence.

To address this challenge, we have partnered with Middleman to incorporate their AdIT system to offer an integration layer that optimizes the automation and content monetization advantages of a complete end-to-end SCTE-35 solution. By combining AdIT with Alta, the triggering system can transcend traditional on/off signalling, unlocking a multitude of possibilities. We look forward to working with Middleman on this and future collaborations.”

New alliance accelerates technology adoption for enterprises, delivering enhanced value

 WalkMe Ltd., a leading provider of digital adoption solutions, today announced it has entered into an alliance agreement with Deloitte India, a global leader in Human Capital and Business Transformation Consulting. Deloitte India has invested in a dedicated team to make technology adoption solutions more broadly available for clients across the region. Through the newly established alliance agreement, WalkMe and Deloitte India will help organizations in India reach their digital transformation goals by maximizing technology investments.

As more organizations are realizing the value that digital adoption strategies bring to their bottom lines, new programs and initiatives are emerging to harness its potential. Digital Adoption Platforms (DAP) offer tremendous value with proven ROI. According to an IDC study,* companies have seen a 494% three-year return on investment when using a DAP. Companies also benefit from 60% faster user adoption of features and applications, 20% faster time-to-market and 35% faster employee onboarding.

Digital adoption is the process by which companies help ensure employees and customers are making the most effective use of their digital assets. With more than 35 million users in over 160 countries, and 80% of the Fortune 10, WalkMe is the pioneer of DAP technologies. For more than a decade, WalkMe has continued to deliver digital solutions at scale to help organizations around the world achieve their digital transformation goals by creating frictionless and elegant digital experiences that reduce complexity in the enterprise technology stack.

“The pandemic has further accelerated the process of the new world of work,” Salman Siddiqui, Director - Consulting, Deloitte India. “This includes the need to reimagine how employees interact with applications, and how businesses can successfully leverage digital transformation to facilitate collaboration. We’re excited to collaborate with the leading digital adoption innovator, WalkMe, to help our clients make the most of their technology investments.”

“Digital adoption platforms have become the key to unlocking the value of technology investments for organizations,” said Jim Nairn, Senior Vice President of Strategic Alliances, WalkMe. “We look forward to helping Deloitte India provide their clients with the resources they need to maximize the impact of their digital investments and realize their business goals.”