artificial intelligence marketing
The marketing technology (martech) landscape is no stranger to seismic shifts. If there's one constant, it's change. From the early days of email automation to the social media boom, and the more recent surge in video content, martech has always evolved, chasing the "edge" of what's currently captivating audiences and delivering results. Today, Artificial Intelligence (AI) is the new frontier, promising unprecedented levels of personalization and demanding even greater efficiency from marketers. So, the question arises: is "traditional" martech, as we knew it, on its way out? Perhaps it's not about disappearing, but rather, transforming at an accelerated pace.
A little over a decade ago, the martech world was a far simpler place. In 2010, Scott Brinker identified fewer than 150 martech solutions, primarily focused on foundational needs like basic marketing automation, email marketing, and SEO/SEM. Yet, even then, the seeds of transformation were being sown. YouTube was hitting 2 billion daily views, signaling video's ascent, Instagram launched its visual-first platform, and Google began personalizing search with user history – all in 2010.
This "proto-landscape," as Brinker termed it, quickly expanded. By 2020, the number of martech solutions had exploded to over 8,000. This growth wasn't just numerical; it was a direct response to evolving consumer behavior and the diversification of marketing channels. Social media emerged as a dominant force, with 83% of marketing leaders leveraging social platforms by early 2020. Video marketing saw a dramatic uptake, with 85% of businesses using it as a tool by 2020, a significant jump from 61% in 2016. Consumers, too, showed a preference, with 66% favoring short videos to learn about products. This era established that martech's core function was to adapt and equip marketers for these new digital frontiers.
While the 2010s were about adapting to new channels and data, the 2020s, particularly from 2023 onwards, are being defined by AI's integration into the very fabric of martech. The landscape has surged again, from around 11,038 solutions in 2023 to an estimated 15,384 by 2025, with a staggering 77% of new martech tools introduced in 2024 built on generative AI foundations. This isn't just another tool in the toolbox; AI is becoming the "central nervous system" of modern marketing.
The potential is transformative. Consider Coca-Cola's 2024 "AI Mixology" campaign. It utilized generative AI to create 2.3 million unique digital advertisements tailored to individual taste preferences and cultural contexts, driving an impressive 18% lift in conversion rates compared to traditional methods. This is hyper-personalization at a scale previously unimaginable. By 2025, it's projected that 78% of personalized campaigns will use real-time behavioral prediction models, up from 41% in 2023.
This AI-driven evolution also brings a heightened demand for efficiency. Marketing departments are already seeing substantial gains:
So, is traditional martech dying? Not exactly. It’s being rapidly upgraded, integrated, and, in some cases, replaced by more intelligent, efficient AI-powered alternatives. The 7-12% annual churn in legacy tools underscores this shift – tools that can't keep pace with AI's capabilities are becoming less relevant.
However, this AI revolution isn't without its challenges. Data strategy fragmentation remains an issue, with 68% of organizations reportedly struggling with disconnected data pipelines. Furthermore, the human element is more critical than ever. While AI handles repetitive tasks and complex data analysis, human oversight, strategic thinking, and creativity remain paramount. In fact, 73% of successful teams using AI for content maintain dedicated AI content editors. The marketing skillset itself is evolving, with AI literacy and prompt engineering becoming essential.
The "composability imperative" also highlights this new era, where organizations build modular "AI stacks" combining foundational models (like GPT-4), specialized AI tools, and robust data infrastructure, rather than relying on monolithic platforms.
Traditional martech isn't on its way out; it's undergoing a profound AI-driven metamorphosis. The fundamental goal of connecting with audiences effectively remains, but the methods and tools are evolving at breakneck speed. AI is the current "edge," pushing martech to deliver unprecedented levels of personalization, efficiency, and insight. For marketers to stay on top, embracing this AI-enhanced future, fostering a hybrid workforce where human creativity is amplified by AI's power, and strategically navigating the ever-changing technological landscape will be key to success. The quest for the edge continues, and right now, AI is leading the charge.
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Arkadiusz Kumpin
Arkadiusz is the Head of AdTech Services at Avenga, leveraging a 20-year journey through the evolving IT landscape. A significant part of this journey includes five years as a Business Analyst within a dedicated AdTech software house, providing direct support to sales teams and gaining a practical understanding of the industry's dynamic challenges. This unique blend of technical depth and market-facing experience shapes Arkadiusz's perspective on the future of advertising technology.