SurveyMonkey Elevated to Gold Partner Status by Zapier, a Trusted Automation Partner in the Agentic Era
marketing automation
MTE
Published on : Oct 15, 2026
The upgraded integration connects SurveyMonkey to more than 9,000 apps, giving joint customers immediate, governed ways to turn survey feedback into action.
SAN MATEO, Calif., October 14, 2026 – SurveyMonkey, the world’s most popular platform for surveys and forms, today announced it has been elevated to Gold Partner status by Zapier, a trusted automation partner in the agentic era. The recognition reflects significant enhancements to the integration that help teams automate survey workflows, making continuous listening part of how teams already work.
With SurveyMonkey on Zapier, teams can trigger powerful automations each time a survey is completed, automatically send survey invitations, create contacts from responses, and connect SurveyMonkey to more than 9,000 apps. This turns survey responses into immediate action without context switching, with the visibility and controls teams need to trust where survey data flows next.
“Human insights make the biggest difference when they’re easy to act on,” said Meera Vaidyanathan, chief product officer at SurveyMonkey. “That’s why we’re committed to deep integrations like Zapier that bring feedback directly into the tools and workflows teams already use every day. The value of continuous listening doesn't come from better dashboards or more exports. It comes from the feedback you generate flowing automatically into the systems where decisions happen.”
For customer experience teams, this means a low Net Promoter Score (NPS) automatically opens a support ticket or pings a customer success manager in Slack, closing the loop before a detractor churns. For HR and people teams, a 30-day onboarding survey completion triggers a task for the new hire's manager to follow up, surfacing insights exactly when they're needed. In both cases, feedback lands directly in the tools teams already use to drive action, eliminating the need to export data or check dashboards.
SurveyMonkey maintains 200+ integrations across CRMs, marketing automation, analytics, collaboration, and productivity tools. All are designed to ensure feedback flows seamlessly into the tools and workflows teams already use.
About SurveyMonkey
SurveyMonkey helps teams understand people and make better decisions. Every day, businesses, governments, educational institutions, and nonprofits use SurveyMonkey products to continuously gather feedback from real humans, conduct research, collect information, and improve experiences.
The SurveyMonkey portfolio includes SurveyMonkey, a leading provider of surveys and forms, built for business and loved by users; SurveyMonkey LaunchPad for ready-to-run market research solutions; SurveyMonkey Apply for application and program management; and Wufoo for online forms and payments.
Millions of users around the world—from startups to Fortune 500 companies - rely on SurveyMonkey to turn feedback into action, validate ideas with confidence, strengthen customer and employee experiences, and make decisions that drive growth.
