AiVANTA and Slangit Technologies Announce Strategic Partnership to Develop AI-Powered Customer Engagement Platform for the Middle East | Martech Edge | Best News on Marketing and Technology
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AiVANTA and Slangit Technologies Announce Strategic Partnership to Develop AI-Powered Customer Engagement Platform for the Middle East

customer engagement artificial intelligence

MTE

Published on : Jun 10, 2025

10.06.2025,Mumbai, India: AiVANTA, an India-based AI-driven SaaS platform for multilingual, dialect-specific personalized video communication, and Slangit Technologies, a UAE-based leader in interactive Knowledge Base solutions with deep expertise in Arabic dialects, have announced a strategic partnership to co-develop an AI-powered customer engagement platform tailored for Arabic-speaking markets across the Middle East.

This collaboration brings together AiVANTA’s hyper-personalized video messaging capabilities with Slangit’s intelligent, real-time voice and chat-based interactions. As the Middle East rapidly advances its digital transformation efforts, the joint solution addresses the growing need for culturally relevant, automated communication at scale—bridging fragmented systems and enabling truly localized engagement.

The proposed platform will integrate Slangit’s Knowledge Base as a Service with AiVANTA’s AI-powered video engine. This will allow businesses to deliver timely, relevant customer interactions across websites, messaging apps, and telephony systems, while adapting seamlessly to regional languages and dialects.

By unifying communication and conversation through AI, the solution helps enterprises shift from siloed, impersonal engagement models to connected, intelligent customer experiences. Businesses in sectors such as healthcare, banking, insurance, telecom, and e-commerce can use the platform to automate support, reduce operational load, improve message clarity, and deliver emotionally resonant, localized journeys.

AiVANTA has a strong presence in India with clients like ICICI Bank, Bajaj Allianz, Tata Mutual Funds, and Ajax Engineering, and has expanded into the UAE through partnerships with Al-Wathba and Aster Healthcare. Slangit brings deep regional expertise in Arabic voice and conversational technologies, with deployments across voice, chat, and IVR platforms.

Commenting on the partnership, Karan Ahuja, Co-founder and CEO of AiVANTA, said, “This partnership is a game-changer for AI-driven multimedia communication in the Middle East. By combining our AI video capabilities with Slangit’s conversational intelligence, we’re enabling brands to speak to customers in ways that feel deeply personal and truly local.”

Rabih Chehade, Founder and CEO of Slangit Technologies, echoed this sentiment, adding, “By joining forces with AiVANTA, we are redefining AI-powered customer

communication in the Arabic-speaking world. This collaboration allows us to deliver seamless, localized experiences that drive deeper engagement and meaningful interactions for businesses across the region.”

With this strategic alliance, AiVANTA and Slangit are poised to lead the AI-driven multimedia revolution, empowering enterprises with highly personalized, dialect-aware, and immersive communication solutions tailored for the Arabic-speaking market.

For spokesperson images and MoU Images, visit here.

About AiVANTA

AiVANTA is an enterprise-grade AI video platform powered by a secure, seamless, and scalable hyper-personalization engine. Designed to integrate effortlessly with existing systems, AiVANTA enables businesses to deliver highly personalized, data-driven video experiences at scale. Its advanced AI ensures precision, adaptability, and compliance, helping enterprises enhance engagement, optimize communication, and drive measurable growth. For more please visit: https://aivanta.ai/