Agentic Orchestration Platform transforms the way businesses work with ​​purpose-specific AI Agents that take action and orchestrate processes

Workato®, the leading AI-driven enterprise orchestration platform, has announced the launch of Workato Agentic. This new platform includes Workato Genie, a low-code/no-code framework for creating and managing AI agents, and Genie Apps, pre-built applications designed to enhance business processes across various sectors.

• Workato Agentic Overview:
  • Workato Genie: Framework for building and managing purpose-specific AI agents (Genies) that integrate with knowledge bases, applications, and data sources.
  • Genie Apps: Pre-built agentic applications for specific business needs, including ITGenie for IT Helpdesk and SalesGenie for sales productivity.
• Platform Capabilities:
  • AI Agent Functions: Genies can retrieve information, take action, orchestrate processes, and collaborate dynamically with other Genies and humans.
  • Integration and Security: Connects to over 8,500 applications, databases, and ERPs with robust security and governance.
• Industry Impact:
  • Agentic Economy: 82% of organizations plan to integrate AI agents in the next 1-3 years, highlighting the growing need for comprehensive agentic solutions.
  • Workato’s Leadership: Recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for iPaaS, demonstrating its strength in business process orchestration and AI integration.
• Customer Benefits:
  • ITGenie: Enhances IT helpdesk efficiency through ticket deflection and application provisioning.
  • SalesGenie: Boosts sales productivity from lead generation to closing, customizable to fit company-specific sales processes.
• Statements:
  • Pranav Shahi, VP at ServiceTitan: “Workato Genie provides a platform for comprehensive AI agents capable of both knowledge deflection and process orchestration.”
  • Bhaskar Roy, Chief of AI Products & Solutions at Workato: “Workato Agentic supercharges productivity and operational efficiency through low-code/no-code AI agent management.”

Workato Agentic, featuring Workato Genie and Genie Apps, represents a significant advancement in enterprise AI solutions. With capabilities that enhance process orchestration and integrate seamlessly with existing applications, Workato continues to lead in the AI-driven enterprise space.