Waanee AI and Infosys Forge Strategic Alliance to Enhance Enterprise Communication with AI Integration | Martech Edge | Best News on Marketing and Technology
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Waanee AI and Infosys Forge Strategic Alliance to Enhance Enterprise Communication with AI Integration

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Waanee AI and Infosys Forge Strategic Alliance to Enhance Enterprise Communication with AI Integration

Waanee AI and Infosys Forge Strategic Alliance to Enhance Enterprise Communication with AI Integration

EIN Presswire

Published on : Sep 11, 2024

Waanee AI teams with Infosys to improve enterprise communication by integrating AI-driven virtual assistants and knowledge management solutions.

Waanee AI Inc., a frontrunner in conversational AI, has announced a strategic collaboration with Infosys, a global leader in digital services and consulting. This partnership is set to revolutionize enterprise communication by integrating Waanee AI’s advanced solutions with existing business systems, aiming to enhance operational efficiency and streamline workflows.

  1. Partnership Overview:

    • Strategic Collaboration: Waanee AI and Infosys team up to integrate AI solutions into business systems.
    • Integration Focus: Seamless connections with tools like Jira and ServiceNow to improve enterprise operations.
    • Enhanced Efficiency: Targeting improvements in order management and ticketing systems.
  2. Waanee AI’s Offerings:

    • Owlexa IVA: Core component of the partnership, providing intelligent virtual assistance.
    • Practical Tools: Includes Live Agent assistance, post-conversation insights, voice of the customer analysis, and agent performance evaluations.
    • Cloud Telephony: Comprehensive solution for enhancing both customer and internal team communications.
  3. Infosys’s Role:

    • Accelerating Adoption: Infosys will facilitate the deployment of Waanee AI’s IVA and knowledge management solutions.
    • Geographical Focus: Emphasis on expanding the adoption of these solutions in North America, with future plans for Europe and India.
  4. Leadership Quotes:

    • Abhishek Kumar, CEO of Waanee AI Inc.: Expresses enthusiasm about the partnership and its potential to broaden market reach.
    • Infosys’s Perspective: Highlighting the mutual vision of transforming communication systems and enhancing productivity through AI.
  5. Impact and Benefits:

    • Streamlined Operations: Improved efficiency in managing orders and ticketing.
    • Enhanced Communication: Better tools for conversations, including AI-driven insights and performance evaluations.
    • Future Expansion: Plans to extend the collaboration’s benefits to European and Indian markets.
  6. Forward-Looking Goals:

    • Transformative Potential: Both companies aim to revolutionize enterprise communication through AI-driven innovations.
    • Growth Prospects: Ongoing efforts to expand the impact of this collaboration across global markets.

The strategic alliance between Waanee AI and Infosys marks a significant step forward in enterprise communication. By integrating Waanee AI’s advanced virtual assistant and knowledge management tools with established business systems, the partnership promises to enhance operational efficiency and streamline workflows, setting the stage for broader adoption and impact in North America and beyond.