Vital, a leading AI-powered patient experience platform used by top U.S. health systems, has selected Amendola Communications, part of the Supreme Group, to lead a comprehensive PR and thought leadership program. This partnership is designed to elevate Vital's presence within the healthcare IT and clinical sectors, focusing on the platform's transformative impact on the patient journey.

With healthcare technology evolving at a rapid pace, Vital's platform offers critical advancements in patient communication, helping health systems improve operations, reduce costs, and enhance patient satisfaction. This strategic initiative will spotlight the tangible benefits of Vital Emergency, Vital Inpatient, and Vital Care, the key products in Vital’s expanding suite.

Enhancing Healthcare Communication with AI-Powered Real-Time Updates

Vital’s platform is designed to simplify and improve the healthcare experience by providing real-time updates and actionable information to patients and their families. Through an intuitive system that doesn't require logins or app downloads, patients receive updates in their preferred language, whether it's about hospital procedures, emergency care, or routine treatments. This streamlined communication approach ensures that patients remain informed and engaged throughout their healthcare journey.

As Aaron Patzer, founder and CEO of Vital, explains, “Vital’s platform delivers concrete improvements in financial, operational, and patient experience outcomes for health systems. We want to make sure the industry understands the tremendous value we bring to healthcare providers.”

The Role of Amendola Communications

Chosen for its strong healthcare expertise and deep connections within the health tech media landscape, Amendola Communications will lead Vital’s PR efforts. The agency’s program will focus on media outreach, thought leadership, and targeted content development aimed at healthcare decision-makers.

“We’re excited to work with Vital to amplify their mission,” said Jodi Amendola, CEO of Amendola Communications. “Vital is fundamentally changing the way healthcare communicates with patients, aligning with the consumer-driven expectations for real-time alerts, much like those seen in package tracking or travel notifications.”

Features of Vital’s Platform

1. Real-Time Communication: Vital enables healthcare providers to deliver timely updates and instructions to patients and families, enhancing the overall patient experience.

2. Simplified Access: No need for app downloads or logins, ensuring a seamless and accessible experience for everyone.

3. Multilingual Support: Updates and information are delivered in the patient’s preferred language, ensuring inclusivity and accessibility.

4. Integrated Solutions: Vital’s platform integrates seamlessly into existing healthcare systems, supporting a smooth patient journey from emergency care to inpatient services.

Thought Leadership and Strategic PR Program

Amendola Communications will help Vital strengthen its position as a leader in healthcare technology, emphasizing the value of AI in improving the patient experience. The program will focus on building awareness of Vital’s innovative approach and showcasing its impact on health systems' operational efficiency and patient satisfaction.

By creating valuable content, thought leadership articles, and media placements, Amendola will support Vital's mission of transforming healthcare communication, making it more efficient, transparent, and responsive.