Semrush, a leading SaaS platform for online visibility management, has announced the appointment of Veronique Montreuil as Chief Customer and Data Officer. With over 20 years of experience in customer success and experience, Veronique is set to strengthen customer relationships and drive growth.

1. New Appointment – Veronique Montreuil:

• Veronique Montreuil joins Semrush as Chief Customer and Data Officer.
• Brings extensive experience in customer success and experience.
• Will enhance customer relationships and support growth initiatives.

2. Previous Experience and Achievements:

• Most recently served as Head of Technology Sales and Customer Success at Covetrus.
• Led a team of 275, focusing on operational efficiency and customer value.
• Previous roles at INAP, Flexential, and Air Canada.

3. Role and Responsibilities at Semrush:

• Will lead efforts to improve customer satisfaction, retention, and overall experience.
• Collaborate with marketing, sales, product development, and data analytics teams.
• Aim to support Semrush’s ambitious growth plans.

4. CEO’s Endorsement:

• Oleg Shchegolev, CEO and Co-Founder of Semrush, expresses enthusiasm about Veronique’s addition.
• Highlights Veronique’s role in reinforcing Semrush’s customer-focused approach.

5. Veronique’s Vision:

• Excited to join a company known for its commitment to customer satisfaction.
• Focus on driving growth and delivering lifetime value and satisfaction to customers.

The appointment of Veronique Montreuil as Chief Customer and Data Officer marks a significant step for Semrush in its commitment to enhancing customer experience and driving growth. Her extensive background and strategic vision are expected to contribute greatly to Semrush’s continued success.