Unisys garners acclaim with two HDI Global Service and Support Awards: "Best Customer Experience" and "Best Service and Support Manager." These accolades underscore Unisys' dedication to optimizing customer experience through its Digital Workplace Solutions (DWS) team and the exemplary performance of Gilberto Sanchez, Unisys Service Desk Service Manager.

1. Recognition of Excellence:

   • Unisys' Digital Workplace Solutions team earns HDI Global Service and Support Awards for "Best Customer Experience" and "Best Service and Support Manager," recognizing their strategic approach to enhancing clients' customer experience.
   • Gilberto Sanchez is lauded for exceeding client expectations and demonstrating exceptional performance in service management.

2. Commitment to Service Excellence:

   • Joel Raper, Senior Vice President and General Manager of Digital Workplace Solutions at Unisys, emphasizes the company's commitment to delivering service excellence as a cornerstone of its solutions deployment.
   • Unisys strives to elevate clients' business operations by pushing the boundaries of service delivery and innovation.

3. HDI Awards Recognition:

   • The HDI Awards acknowledge individuals, teams, and organizations that maintain the highest standards of excellence in technical support and service management.
   • Unisys' awards highlight its dedication to service excellence, as recognized by industry experts in various categories including team performance, management, and technical support.

4. Leadership and Team Impact:

   • Gilberto Sanchez is praised as a selfless leader dedicated to fostering growth for his teams and clients, driving innovation and problem-solving.
   • His leadership inspires team members to innovate and deliver successful outcomes that exceed client expectations.

5. Digital Workplace Solutions Empowerment:

   • Unisys' Digital Workplace Solutions empower workforce productivity by providing secure, personalized technology services that enable remote work flexibility.
   • Solutions like the Unisys Next-Generation Service Desk transform service delivery processes, prioritizing end-user experience and enhancing overall productivity.

Unisys' receipt of two HDI Global Service and Support Awards underscores its commitment to excellence in customer experience and service management. Through its Digital Workplace Solutions and dedicated team members like Gilberto Sanchez, Unisys continues to elevate client business operations and drive innovation in service delivery.