customer engagement
Published on : Feb 21, 2025
Typeform, the intuitive form builder and conversational data collection platform, has launched its Winter '25 release, introducing AI-powered capabilities that enhance the way businesses create, interact, and analyze data. By infusing AI at every stage of the data collection process, Typeform helps companies simplify workflows, save time, and elevate customer experiences.
"At Typeform, we're transforming data collection from a passive experience into a dynamic, two-way conversation," said Aleks Bass, Chief Product Officer at Typeform. "With our latest AI capabilities, businesses can create engaging forms in minutes, uncover insights instantly, and act faster—so they can spend less time managing data and more time delivering real impact."
Typeform AI enables businesses to create more human-like, conversational interactions while streamlining form creation, improving response quality, and accelerating data analysis.
Typeform’s Creator AI allows businesses to generate tailored forms instantly. For example, an e-commerce company can simply enter a prompt like "Create a short customer satisfaction survey," and AI will automatically generate an optimized form.
Features:
Interaction AI enhances response quality by making forms more engaging and prompting follow-ups to encourage detailed answers.
Features:
Example: If a SaaS company collects testimonials and receives brief responses like "I love it," AI will automatically ask follow-up questions to capture richer feedback.
Typeform’s Insights AI accelerates data analysis, helping businesses identify trends, gauge sentiment, and extract valuable insights from responses.
Features:
With its Winter '25 AI release, Typeform empowers businesses to:
Save time on form creation and analysis
Improve data quality with AI-powered interactions
Extract insights faster to drive better decision-making
This AI-driven approach ensures that companies can focus on meaningful customer engagement rather than manual data processing.