Toku, a leading provider of enterprise cloud communications and customer experience solutions in Asia-Pacific, has raised a $5 million Series A Extension round. Led by Betatron Venture Group, the funding boosts Toku's total funding to $18 million since its inception in 2018. This significant milestone will help accelerate Toku’s international expansion and further develop its AI-powered solutions for enhancing customer engagement.

1. Toku's Series A Extension Funding

• Funding Round Overview: Toku completed a $5 million Series A Extension round, increasing total funds raised to $18 million.
• Key Investors: Betatron Venture Group led the funding, with participation from the Hong Kong Innovation and Technology Venture Fund (ITVF).
• Goal of the Investment: The funding will support Toku’s global expansion and the growth of its proprietary AI-powered customer engagement solutions.

2. Leadership Expansion with Lim Hwee Hua

• Strategic Appointment: Lim Hwee Hua, former Singapore Minister, has been appointed as the Chair of Toku's Advisory Board.
• Expertise and Vision: With her extensive experience in governance, finance, and strategy, Lim will provide invaluable leadership as Toku scales its operations.
• Previous Roles: Lim held leadership roles at Temasek Holdings and various corporate boards, making her a powerful addition to Toku's leadership team.
• Leadership Quote: Thomas Laboulle, Toku’s CEO, expressed honor in welcoming Lim, emphasizing her strategic vision and leadership capabilities.

3. Advancing AI Solutions for Customer Engagement

• Focus on AI Technology: The new funding will drive the development of Toku’s AI Chat and AI Voice Agent technologies.
• Market Focus: These AI solutions cater to diverse markets, particularly in regions with rich linguistic and cultural diversity such as Asia-Pacific, South America, and Europe.
• Strategic Goal: Toku aims to create AI solutions that handle complex voice and language interactions, setting them apart from mainstream providers.

4. Revenue Growth and Global Expansion Plans

• Revenue Targets: Toku aims to achieve over $30 million in revenue by 2024 and reach net profitability by 2025.
• Market Focus: Toku is expanding its footprint in APAC, especially Hong Kong, and targeting new markets like South America and Europe.
• Investor Strategy: Betatron Venture Group sees Toku as a leader in customer experience technology, positioning them for global expansion.

With the Series A Extension funding and strategic leadership from Lim Hwee Hua, Toku is well-positioned to solidify its place as a leader in AI-driven customer experience solutions. Their focus on innovation, expansion into new markets, and development of cutting-edge technologies promises to shape the future of customer engagement across the globe.