Textellent, a leader in SMS marketing and business texting solutions, has announced a powerful new one-click integration with ActiveCampaign. This seamless two-way connection offers real-time contact syncing and logs all SMS activity as notes within ActiveCampaign enhancing visibility, automation, and customer engagement for sales and marketing teams.

Why This Integration Matters

• Bridges the gap between CRM and SMS communication

• Creates a unified view of customer interactions across channels

• Increases efficiency, personalization, and follow-up success rates

Features and Benefits

1. Two-Way Contact Sync

• Automatically sync contacts between Textellent and ActiveCampaign

• Ensures both platforms are always aligned for campaign accuracy

2. Automatic SMS Logging

• Every inbound and outbound message is saved as a contact note

• Allows teams to review text conversations alongside email and automation history

3. Keyword-Triggered Automations

• Use short codes or long codes to activate automations based on text-in keywords

• Streamlines lead nurturing, customer service, and follow-up sequences

4. Streamlined Multi-Channel Workflows

• Combine email, SMS, and automation into cohesive customer journeys

• Delivers more personalized and timely campaigns

5. Full Communication Visibility

• Sales and support teams can see complete message history in one place

• Improves internal collaboration and customer handoffs

6. Advanced SMS Capabilities

• More than basic CRM messaging:

  • Automation,

  • Scheduling,

  • Campaign creation,

  • Pre-built templates

• Harnesses SMS open rates over 90% to maximize impact

Executive Insights

“This integration represents our ongoing commitment to help businesses grow by making communication effortless and more effective.”
— Majeed Ghadialy, CEO & Founder, Textellent

“Integrations like this one make it easier to deliver seamless, relevant interactions at scale.”
— Chris Vaughan, Head of Marketing, Textellent

Textellent’s new integration with ActiveCampaign empowers businesses to unify their SMS and CRM efforts for stronger customer engagement and improved performance. With powerful automation, real-time contact syncing, and full communication visibility, this integration turns every text message into a strategic touchpoint.