SurveyMonkey, the world’s leading platform for surveys and forms, has announced a new feature that allows users to share surveys and forms directly to WhatsApp. This addition makes it easier for customers to reach their audiences instantly, leveraging the massive popularity of WhatsApp, which boasts over 2 billion active users. The WhatsApp social sharing option joins other platforms like LinkedIn, X (formerly Twitter), Facebook, and Microsoft Teams, offering users even more ways to engage with their target audience.

1. WhatsApp Integration for Seamless Sharing

   • SurveyMonkey’s new feature allows users to share surveys with a single click to WhatsApp groups and contacts.
   • The feature enhances engagement, allowing SurveyMonkey customers to instantly collect insights from a broader audience via mobile devices.

2. Impact on Engagement

   • The WhatsApp social sharing feature has seen an impressive response, generating twice as many clicks and shares compared to other social media platforms on SurveyMonkey.
   • This highlights WhatsApp’s power as a globally trusted platform for reaching audiences effectively and in real time.

3. Global Reach for SurveyMonkey Users

   • SurveyMonkey’s customer base spans over 130 countries and includes users who speak 56 different languages, making WhatsApp’s global reach particularly impactful.
   • The integration ensures that businesses and organizations can easily gather feedback from diverse demographics on a platform that is widely used worldwide.

4. SurveyMonkey’s Milestone Year

   • This new feature adds to a series of recent innovations by SurveyMonkey, including advanced analysis capabilities like multi-survey analysis, which allows users to consolidate data from multiple surveys into actionable insights.
   • SurveyMonkey has also earned recognition as the #1 online form builder in G2’s Fall Enterprise Grid® Report for the third time in 2024.

5. Recent Product Enhancements

   • SurveyMonkey's best-in-class forms product has seen significant upgrades, such as a new PayPal integration for secure global payments.
   • These updates, along with the WhatsApp integration, are designed to streamline global data collection and improve user experience.

SurveyMonkey’s integration of WhatsApp for social survey sharing represents a major leap forward in helping businesses and organizations engage with their audience on a platform they already trust. The feature’s overwhelming engagement numbers signal a promising future for real-time, mobile-first data collection and customer insights. With WhatsApp now part of the social sharing options, SurveyMonkey continues to empower its global user base with innovative solutions.