Alliance aims to generate efficiency for digital transformation projects

SQUADRA , a technology consultancy that supports companies' entire digital transformation journey, announces a strategic partnership with Cervello  to expand the offering of ITSM (Service Management Services) Information Technology) in the Brazilian market.

The collaboration aims to meet the growing demand for efficiency, productivity and innovation in the IT sector, and should generate mutual benefits.

For SQUADRA , it will mean a substantial increase in revenue, a notable expansion of the portfolio of products and services, the consolidation of its position in the competitive ITSM market and a considerable increase in the customer base. SQUADRA intends to expand its customer base to reach new horizons by offering the Cervello ESM Suite solution.

For Cervello , the partnership represents a significant expansion of its presence in the sector, a significant increase in its customer base and the valuable opportunity to count on a highly qualified partner to strengthen its position in the business scenario. Cervello sees the alliance with SQUADRA as an opportunity to expand the business, in addition to establishing solid and lasting roots.

This partnership will also allow SQUADRA to offer a complete and integrated ITSM solution , further enhancing its expertise in service governance based on ITIL (Information Technology Infrastructure Library), with a focus on improving the efficiency and productivity of IT and CSC (Central of Shared Services).

SQUADRA will be responsible for marketing, implementing and sustaining the  Cervello ESM Suite solution, while Cervello will provide training, support and updates.

"This partnership with Cervello will strengthen our position in Brazil and our customers' digital transformation journey", highlights Rodrigo Dias , Head of Corporate IT at SQUADRA.

"We foresee a successful collaboration and will work together on innovation projects within the Cervello ESM Suite platform, to develop new solutions and services, providing a cutting-edge environment for our customers", adds Dias.

For Roberto Fidalgo, Commercial Director at Cervello, integrated processes, combined with a structured knowledge base, increase the quality and standardization of customer service, resulting in greater profitability, productivity and, above all, the ability to reduce operational costs , allowing investment in expansion and innovation.

"The Cervello ESM Suite is not just a technological solution; it is a way to manage companies' relationships with internal and external customers in an even more personalized way", says the executive.

With a focus on results aligned with the companies' long-term vision, both will work to meet customer needs in a sector increasingly focused on innovation and efficiency, always combined with ITIL best practices and service models with chatbot and Artificial Intelligence.

SQUADRA, renowned for its excellence in quality, processes and governance, is about to further consolidate its market presence through this strategic partnership.

The moment represents an important step towards offering high-quality ITSM solutions, demonstrating companies' commitment to meeting the constantly evolving needs of organizations .

"We will help our customers make an extremely significant technological leap", concludes the SQUADRA executive.