Mr. Pham will be Co-CEO, partnering with Founder and Co-CEO Ragy Thomas in an effort to drive growth and scale.

Sprinklr, the leading unified customer experience management (Unified-CXM) platform, has announced the appointment of Trac Pham as Co-Chief Executive Officer. Effective immediately, Mr. Pham joins Founder and Co-CEO Ragy Thomas in steering the company's strategic direction and growth trajectory.

Leadership Transition

Trac Pham, an accomplished leader with a robust operating background, has been an active member of Sprinklr's Board and served as the Interim Chief Operating Officer from January to June 2024. His appointment as Co-CEO reflects his exceptional leadership qualities and deep commitment to Sprinklr's mission of transforming customer experiences through innovative technology.

Vision for Growth

In his new role, Mr. Pham will partner closely with Ragy Thomas, maintaining the collaborative leadership approach established over the past five months. Together, they will drive business operations, corporate functions, and go-to-market strategies, leveraging their collective strengths to deliver value to Sprinklr's customers, partners, shareholders, and employees.

Strategic Alignment

Ragy Thomas will continue to oversee product vision, technology, and research and development, while also serving as Chairman of the Board. Mr. Pham's extensive experience as Chief Financial Officer at Synopsys, Inc., where he played a pivotal role in scaling the company's revenue from $2.0B to $5.1B, uniquely positions him to guide Sprinklr's operational capabilities and strategic initiatives.

Future Outlook

"I am honored to join Sprinklr as Co-Chief Executive Officer and am deeply committed to advancing our mission of empowering enterprises with innovative Unified-CXM solutions," stated Mr. Pham. "Together with Ragy and the talented team at Sprinklr, we will continue to drive growth, deliver tangible value to our customers, and shape the future of customer experience management."

Trac Pham's appointment as Co-CEO underscores Sprinklr's dedication to driving innovation and excellence in customer experience management. With a shared vision for growth and a commitment to delivering exceptional value, Mr. Pham and Ragy Thomas are poised to lead Sprinklr through its next phase of evolution, delivering transformative solutions that empower enterprises to thrive in an increasingly competitive landscape.