Sprinklr, the unified customer experience management (Unified-CXM) platform designed for modern enterprises, has announced the launch of a local data hosting solution in Switzerland on Microsoft Azure. This initiative allows Sprinklr customers to host their data in Switzerland, aligning with regional security and governance requirements.

• Commitment to Regional Data Security:

  • “Sprinklr customers now have an option to host data in Switzerland to support certain security and governance requirements in the region,” stated Michael Maas, Sprinklr's Senior Vice President of Europe. This move reflects Sprinklr's dedication to investing in the region while empowering customers to revolutionize their customer experience using Sprinklr’s AI-powered platform.

• Expansion in the DACH Region:

  • Sprinklr is actively expanding its presence in the DACH region (Germany, Austria, and Switzerland) and across Europe, catering to leading brands in various sectors, including telecommunications, retail, financial services, and travel & hospitality. This local hosting solution is a critical step in Sprinklr’s growth trajectory and supports its broader objectives for enterprise governance, data security, and compliance.

• Collaboration with Microsoft:

  • The partnership with Microsoft Azure for Swiss data hosting is significant for Sprinklr, providing enhanced data security and compliance measures. By leveraging Azure’s infrastructure, Sprinklr ensures that its customers can meet regional data protection regulations effectively.

• Global Support and Resources:

  • As with all of Sprinklr’s data hosting locations, the Swiss data hosting solution will be supported by Sprinklr’s global support teams, technical resources, and sub-processors. This ensures that customers receive comprehensive support regardless of their chosen hosting location.

The launch of the local data hosting solution in Switzerland is a testament to Sprinklr's commitment to enhancing customer experience through robust security measures and compliance. By providing this option, Sprinklr not only strengthens its foothold in the European market but also reinforces its dedication to supporting enterprises in their digital transformation journeys.