Industry Expert Brings Extensive Experience in Digital Identity, Fraud Prevention, and Customer-Centric Leadership

Socure, a leading provider of artificial intelligence for digital identity verification, sanctions screening, and fraud prevention, has announced the appointment of Josh Simpson as Senior Vice President of Customer Success. With nearly two decades of experience, Simpson aims to further strengthen Socure's commitment to accurate and inclusive identity verification services for government agencies and major brands across various industries.

• Commitment to Customer Success:
  Matt Thompson, Chief Revenue Officer at Socure, stated, "Josh's extensive background in customer success, coupled with his deep understanding of the digital identity and fraud prevention landscape, makes him the ideal leader to drive our customer-centric initiatives forward."

• Experience and Expertise:
  Simpson's extensive experience includes:

  • VP of Global Delivery at Forter:
    Led customer success, support, and implementation services, focusing on combating online fraud and identity theft.
  • Leadership Roles at Snyk and Akamai Technologies:
    • At Snyk, he led the Global Customer Success team, enabling customers to achieve security goals.
    • At Akamai Technologies (2007-2020), he supported growth and collaborated with major brands in gaming, media, high tech, and financial services.

• Vision for the Future:
  Expressing his excitement, Simpson stated, "What drew me to this role is the opportunity to have a significant impact on people, business, and customers." He emphasized the importance of protecting consumers from identity theft while safeguarding businesses and public sector agencies against sophisticated fraud.

In his new role, Simpson will leverage his expertise to enhance Socure's customer success strategies, ensuring optimal outcomes and high levels of customer satisfaction across the company's suite of identity verification and fraud prevention solutions.