SmartMoving, the Inc. 5000-ranked profitability platform for moving companies, is expanding its all-in-one system with two AI-driven features: Smart Scout and Smart Marketing. The aim is simple—help movers capture more leads, convert faster, and grow revenue without adding headcount or juggling multiple tools.

“In this business, the company that follows up first usually wins the job,” said CEO Tobe Thompson. “Most movers are on the truck or in the field when a lead comes in. Smart Scout and Smart Marketing make sure no lead gets left behind and no competitor gets there first.”

AI-Powered Lead Capture and Sales Support

Smart Scout acts as an around-the-clock AI sales assistant. It answers calls, qualifies leads, and sends real-time quotes, all synced directly with SmartMoving’s CRM. Capable of handling multiple languages, the tool ensures every lead is followed up and nothing slips through the cracks—a crucial advantage in an industry where timing can make or break a booking.

Automated Marketing, Without the Extra Work

Smart Marketing allows movers to run automated, personalized email campaigns straight from their CRM. From upselling additional services to re-engaging past customers and closing pending estimates, the feature reduces the need for third-party marketing tools while keeping communication timely and targeted.

A Unified System for Every Aspect of the Move

SmartMoving already handles quoting, crew management, scheduling, and payment processing. With these new additions, movers can now:

• Generate quotes in minutes instead of hours

• Automate follow-ups and deposit collections

• Manage real-time scheduling across trucks and crews

• Keep customers updated without endless phone calls

• Request instant reviews after every job

• Track profit margins per job and crew

By combining lead capture, sales, and marketing in a single platform, SmartMoving positions itself as a one-stop solution for moving companies looking to streamline operations while boosting revenue. In a market where efficiency and responsiveness directly affect growth, these AI tools could give movers a competitive edge.