New GenAI-Powered Platform Integrates Social Impact Into Salesforce Customer 360

ScaleWith, the #1 Social Impact AI company, recently announced the public beta availability of its GenAI-powered platform Social Impact Copilot™. This advanced AI tool, built on OpenAI technology and available on the AppExchange, works alongside Salesforce’s Einstein Copilot to transform how businesses align with their customers’ values. 

Social Impact Copilot™ seamlessly integrates with Einstein Copilot to help businesses align marketing & sales strategies to deepen customer relationships, drive profits and create operational efficiencies. Social Impact Copilot™ extracts insights from Salesforce's Data Cloud and enriches customer data with CSR, Sustainability and social impact insights, allowing for a deeper understanding of customer needs and societal trends.

Social Impact Copilot™ brings new vitality to Salesforce’s 1-1-1 philanthropy model, which dedicates 1% each of company equity, product, and employee time to local communities. ScaleWith introduces the 1-1-1 2.0 model. This enhanced framework incorporates a second layer of ‘1’ by integrating data-driven social impact strategies into core business operations enabling sales organizations to achieve better win rates, shorter sales cycles and improved client retention, while directing critical funding to address our most pressing global challenges.

“The partnership between ScaleWith and Salesforce is a game-changer, set to redefine what success means for customers,” said Jim Tantaro, Chief Customer Officer at ScaleWith. “By turning every interaction into an opportunity for impact, we are making success synonymous with positive change, ensuring that our customers thrive by driving higher revenues and profits and improving the quality of people's lives in communities around the world."