sales customer relationship management
Published on : Jan 10, 2023
Businesses report saving time using ActiveCampaign's leading CRM solution, allowing their team to sell more due to powerful sales automation technology
ActiveCampaign, the leader in marketing automation, email marketing and CRM, is enabling sales teams to save time, and instead of wrestling with their tools, spend the new found hours with customers and prospects. Businesses who are using ActiveCampaign's CRM report that their sales teams rapidly increase sales productivity. ActiveCampaign's CRM allows sales reps to save one day per week on admin work so they can focus on getting back to leads and closing more deals; saving companies an average of $11,000 per sales rep per year. One of the many companies saving dozens of hours per week with ActiveCampaign is PreviewMe, a video communication platform for sales and marketing teams.
As PreviewMe grew, the manual and repetitive tasks grew too. Their team was using a combination of Excel spreadsheets, legacy CRM system Pipedrive, and other technology but none of these solutions connected, making for a cumbersome, disjointed process.
After implementing ActiveCampaign, PreviewMe's sales reps started saving one day per week by automating repetitive tasks, their team increased the open rate for marketing messages from 9% to 38%, and they achieved a click-through rate of nearly 8% from their video email signatures—a welcome improvement. This proved their audience really wanted to know the person behind the email, which has increased growth.
"The goal of incorporating automation into your sales process should always be to improve the experience for your team by saving them time, and to improve the experience for the end customer by providing personalized communication," said Jason VandeBoom, founder and CEO of ActiveCampaign. "If you're using a static CRM, it isn't going to help you scale your business. From day one at ActiveCampaign, we built our platform and tiers to best serve the needs of our customers."
"The internal disconnect between sales and marketing has been bridged since using ActiveCampaign. Having processes all under one roof has been game-changing," said Sarah Worthington, head of growth at PreviewMe. "As a growth leader, I no longer spend hours checking deal status or tasks across multiple channels. Nothing slips through the cracks anymore, and we have consistent comms going out to potential customers and newly landed clients."