Pipedrive, a leading CRM platform for small businesses, has successfully passed the ISO 27001:2013 surveillance audit for information security management and earned the ISO 27701:2019 extension for privacy information management. These certifications affirm Pipedrive’s dedication to maintaining the highest international standards in data security and privacy, ensuring its customers that their data is handled securely and responsibly.

1. Key Achievements

• ISO 27001:2013 Certification:
  • Establishes a framework for managing and safeguarding information security via an Information Security Management System (ISMS).
• ISO 27701:2019 Certification:
  • Expands ISO 27001 to include Personally Identifiable Information (PII) and privacy information management, ensuring comprehensive privacy protection.
• SOC 2 Type II & SOC 3 Type II Renewals:
  • Demonstrates continued adherence to security and privacy standards, validating systems through independent audits.

2. Significance of Certifications

• ISO 27001:
  • Focuses on safeguarding sensitive information through rigorous, globally recognized security management practices.
• ISO 27701:
  • Expands security management to cover privacy data and establishes strong systems for managing PII, aligned with global regulations like GDPR.
• Continuous Improvement:
  • Both certifications emphasize ongoing refinement and adaptation to evolving security and privacy challenges in the digital landscape.

3. Customer Benefits

• Enhanced Data Security:
  • Customers can be confident that their data is protected by globally recognized frameworks for security and privacy.
• Global Compliance:
  • Pipedrive's alignment with international regulations like GDPR ensures it meets global privacy and security standards.
• Peace of Mind:
  • Independent validation of Pipedrive’s systems assures customers that their data is managed responsibly and securely.

4. Expert Insights

• Phil Mellet, General Counsel at Pipedrive:
  • "Achieving ISO 27701 certification is a significant milestone. It highlights our commitment to protecting personal data, managing security, and privacy at scale."
  • "By renewing ISO 27001 and achieving ISO 27701, we demonstrate our position as a trusted partner, exceeding customer expectations in data security and privacy."

Pipedrive's attainment of ISO 27001 and ISO 27701 certifications underscores its unwavering commitment to data security and privacy. These accomplishments, along with renewed SOC 2 certifications, ensure that Pipedrive continues to meet the highest standards, offering customers peace of mind and demonstrating its leadership in safeguarding sensitive information.