The spread of misinformation, financial losses, and damaged reputations are among the critical concerns projected to escalate due to the proliferation of deepfakes and the advancement of generative AI tools.

Pindrop, a leader in voice authentication and fraud detection, releases its 2024 Voice Intelligence and Security Report, shedding light on escalating deepfake threats. Concurrently, Pindrop introduces the revolutionary Pulse Deepfake Warranty, reinforcing its dedication to safeguarding customers from synthetic voice fraud.

1. Key Findings from the Voice Intelligence and Security Report:

   • Contact center fraud has surged by 60% in the last two years, reaching unprecedented levels.
   • Deepfake attacks, including synthetic voice clones, pose a $5 billion fraud risk to U.S. contact centers, leveraging advanced AI for sophisticated fraud tactics.
   • Industry-specific insights reveal heightened concerns in sectors like banking and financial services, necessitating innovative fraud prevention measures.

2. Introduction of Pulse Deepfake Warranty:

   • The Pulse Deepfake Warranty underscores Pindrop's confidence in its technology, offering reimbursement for undetected synthetic voice fraud events.
   • Available at no additional cost with a standard three-year subscription to Pindrop Pulse technology, the warranty ensures enhanced trust and continuous improvement.
   • Pindrop's deepfake detection technology boasts a 99% detection rate with minimal false positives, instilling confidence in customers' security measures.

3. Chief Perspectives:

   • Vijay Balasubramaniyan, Pindrop Co-Founder & CEO, emphasizes the transformative impact of AI on deepfake proliferation and underscores the importance of combating such threats.
   • Rahul Sood, Pindrop's Chief Product Officer, highlights the efficacy of Pindrop's technology and the assurance provided by the Pulse Deepfake Warranty.

4. Industry Impact and Recent Milestones:

   • Pindrop's initiatives, including the launch of Pindrop Pulse, have been instrumental in identifying and mitigating deepfake attacks, exemplified by its role in addressing the recent President Biden robocall attack.
   • These advancements underscore Pindrop's commitment to innovation and customer security in the face of evolving fraud tactics.

With the release of its 2024 Voice Intelligence and Security Report and the introduction of the Pulse Deepfake Warranty, Pindrop reaffirms its leadership in combating deepfake threats and ensuring voice integrity. By offering comprehensive insights and innovative security measures, Pindrop continues to empower organizations to navigate the evolving landscape of fraud prevention with confidence.