Orchest, a leading brand in connectivity and automation, has announced its membership with TM Forum, the global alliance of telco and tech companies, to drive the adoption of automation worldwide. Effective January 2025, Orchest became a service provider member of the TM Forum ecosystem.

As part of this collaboration, Orchest will integrate TM Forum’s OpenAPIs into its automated platform and implement zero-wait concepts from the TM Forum's Autonomous Operations Framework. This will enable companies to achieve full automation using the Orchest Automation platform while leveraging standardized APIs from MEF and TM Forum.

Orchest Expands Global Presence

In Q4 2024, Orchest successfully automated network infrastructure in Indonesia for last-mile quoting, marking its first major success outside Latin America. This achievement was powered by Orchest’s address validation algorithm, reinforcing its ability to drive automation beyond regional boundaries.

Leadership Insights on TM Forum Membership

Jeremy Villalobos, CEO of Orchest, emphasized the significance of this milestone, stating:
"Joining TM Forum is an important milestone for Orchest as we continue our automation journey, where standardization is crucial. The TM Forum ecosystem complements our vision and objectives, and we look forward to contributing and supporting the ecosystem to help more companies achieve exceptional levels of efficiency."

George Glass, CTO of TM Forum, welcomed Orchest’s participation, highlighting its alignment with the Forum’s mission:
"We are delighted to welcome Orchest to TM Forum at a pivotal moment for the telecom industry. As automation becomes a cornerstone of transformation, Orchest’s expertise aligns with our mission to drive open, interoperable, and AI-powered networks. Their commitment to integrating Open APIs and advancing autonomous operations will help accelerate industry-wide efficiency and innovation, supporting our collective goal of a more agile, customer-centric digital ecosystem that unlocks growth in both value and purpose."

Transforming Telecom Through Automation

With a mission to revolutionize the telecom industry, Orchest Automation offers a customer-centric platform to address industry challenges such as lengthy response times in commercial interactions and outdated, manual processes that hinder customer experiences.

Orchest’s solutions include:

• Network Quoting Tool
• Installation Tracker
• Service Inventory
• Business Intelligence
• Tech Support Management
• E-Commerce Capabilities
• Network Geo-Visualization
• API Enablement & Management
• ERP and CRM Deployment
• Billing & Invoicing Control

By integrating with TM Forum’s OpenAPIs and Autonomous Operations Framework, Orchest aims to accelerate automation adoption globally, supporting telecom providers in delivering faster, smarter, and more efficient digital experiences.